McDonald's Kotahena image

McDonald's Kotahena

Restaurant Fast food restaurant

Classic, long-running fast-food chain known for its burgers, fries & shakes. People often mention service, staff, good, experience, time, quality, Good,


Address

178 George R. De Silva Mawatha, Colombo 01300, Sri Lanka

Contact

+94 115 555 555

Price rating

$$ $$

Rating on Google Maps

4.00 (1.1K reviews)

Open on Google Maps

Working Hours

  • Thursday: 10:30 am to 12 pm
  • Friday: 10:30 am to 12 pm
  • Saturday: 10:30 am to 12 pm
  • Sunday: 10:30 am to 12 pm
  • Monday: 10:30 am to 12 pm
  • Tuesday: 10:30 am to 12 pm
  • Wednesday: 10:30 am to 12 pm

Featured Reviews


Frequently mentioned in reviews: service (19) staff (11) good (11) experience (10) time (9) quality (7) Good (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Aruna M. 2 years ago on Google • 113 reviews
    One of another fast food franchise on Kotahena. Service was ok and love their fries and signature vanila ice cream. However the location seams to have limited seats.
    4 people found this review helpful 👍

  • 4/5 Thusharen 1 year ago on Google
    At a corner.but perfect making as other franchises. Friendly Cashier and staff.
    3 people found this review helpful 👍

  • 3/5 Ashen L. 9 months ago on Google • 135 reviews
    Renovation progress ongoing in the Restaurant premises (10 June 2023) ☹️ No washroom or hand washing facilities available untill finish the process.. 😕 Maintaining food tastiness and hygienic atmosphere.. 🧹 Customers service is acceptable.. •Food Tastiness - 10/10🍔 •Cleanliness - 10/10🧹 •Prices - Expensive 💵
    2 people found this review helpful 👍

  • 1/5 Nadeeka H. 4 years ago on Google
    Housefiles every where in upstairs dinne area and cleanliness in dining tables not in satisfactory level. Poor hygiene and facilities in toilets not in satisfactory level even bidding showers are not working.
    2 people found this review helpful 👍

  • 2/5 Top 5. 2 years ago on Google
    Poor staff service and food quality is not good
    2 people found this review helpful 👍

  • 3/5 Prabu D. 4 months ago on Google • 753 reviews
    First time here as we were in the area for an event. My bf order took 15 mins, there was not a single customer, and not a single word said to me. If I knew it was going to take some time, I would have been fine, but yeah.

  • 2/5 DraUpniR S. 2 years ago on Google
    The prices are super high, but the food quality is low, I got dried bun and patty was also dry, the French fries 🍟were soggy and dry, the food is not equal to the price, they should decrease price or increase the quality of food. The drink also tastes different here for some reason 🤔.I hope they do something about this matter.
    1 person found this review helpful 👍

  • 1/5 Mohammed A. 2 years ago on Google
    Worst branch in McDonald's ever. The quality and quantity of the portions are very much poor compared to other branches. I regularly dine at their kollupitiya branch which is Superb and had a BAD delivery experience in this kotahena branch. Don't ever try at this branch. Careless STAFFF. Very Dissapointed!!!
    1 person found this review helpful 👍

  • 2/5 frenchtoastmafia 2 years ago on Google
    Quality of the food has dropped dramatically over the years coupled with the usual steady increase of price. Used to be a regular but not anymore, have to mention they also took off a lot of secret items of their menu that was disappointing. Would recommend for a binge once in a while but definitely not for regular dining in.
    1 person found this review helpful 👍

  • 3/5 Jesmine F. 4 years ago on Google
    Couldn't buy anything
    1 person found this review helpful 👍

  • 4/5 Jewel C. 3 years ago on Google
    Recommended
    1 person found this review helpful 👍

  • 4/5 Anton 4 years ago on Google
    Nice place
    1 person found this review helpful 👍

  • 4/5 Sharaz T. 7 months ago on Google • 316 reviews
    Fine cozy place for quick dinner , Friendly service , taste wise buns & kotthu are ok , crispy chicken same as KFC but it taste good & fresh 11/08/23 renovations almost completed and it’s looks greater then before

  • 3/5 Niranjan K. 5 months ago on Google • 16 reviews
    I enjoyed the food and the special offers at McDonald's. However, during my dine-in experience, I felt uncomfortable because some of the staff were sitting and doing administrative tasks like writing in a book and managing accounts. It would be better if they improved this aspect of the dining experience.

  • 5/5 walter b. 1 year ago on Google • 6 reviews
    My friends and myself went to kotahena McDonald's at 0001 midnight. Staff was very polite to serve us dinner even after the closing time (closing time 0000) where the other big food outlets were like that we are closed. This is what the service is all about. I specially want the management to appreciate the shift manager and the staff who was there. Keep up the good work. I wanted the contact number of a higher management but they opt saying they are not allowed to give those information. Better keep the closing time as 2330 cause there was no ppl or vehicle at that time. Appreciate if you could consider on the above closing time.

  • 2/5 Eymard Peiris T. 4 years ago on Google
    Not that clean as it used to be...

  • 1/5 Anuja C. 4 years ago on Google
    This place is really bad, unless you live around that area.

  • 5/5 Mohammad A. 4 years ago on Google
    Great

  • 5/5 Indika S. 2 years ago on Google
    Nice and easy! Quicker service delivery in the drive-through! Big Mac and spicy chicken are our favorites !

  • 4/5 PAPILLON P. 4 years ago on Google
    Place is cool but they could improve in Service.

  • 1/5 Babu M. 4 years ago on Google
    Not well behavior

  • 5/5 A Google U. 4 years ago on Google
    It's a good place for family and kids .....having a good experience

  • 1/5 A Google U. 4 years ago on Google
    Terrible service, vulgar and slow, moreover from people serving than the meal itself. Totally not recommend. Just terrible.

  • 5/5 A Google U. 4 years ago on Google
    You can buy creamy ice cream for 60 rupees

  • 5/5 A Google U. 4 years ago on Google
    Need more space

  • 2/5 T P. 3 months ago on Google New
    Because of cost cutting, they don't keep proper temperature in air conditioning system. It was hot inside. Except this matter other things are totally ok.

  • 3/5 Ricky T. 4 years ago on Google
    Good service.... the only thing i wonder is the cut & size of the fries why is it smaller than i usually eat....

  • 1/5 Sammani P. 1 year ago on Google
    worst mcdonalds experience! The food took such a long time to be ready and the place was very unclean and shabby. Has not been maintained properly. The staff was not wearing masks & were just chatting while we waited. i even saw one of the staff pop a fry in his mouth while walking...anyway after waiting so long i went home and i bit into a small stone while eating the burgher..probably from the lettuce.

  • 1/5 sheshan d. 1 year ago on Google
    Worst experience. And place is not clean and comfortable.

  • 4/5 Kavidu J. 2 years ago on Google
    We went for a lunch on a rainy day. Inside needs to be cleaned more. There wasn't the quality that we expect from mac. No washrooms available

  • 4/5 Sivapriyan S. 1 year ago on Google
    Had a pleasant experience visiting this McDonald's. I went there with 9 people short before closing time and the service did not disappoint. We did not wait very long neither. We were also served at the table with all our orders. Just wished the place was a cleaner for 5 stars.

  • 1/5 Theeshanthani K. 1 year ago on Google
    The staff was very rude, the cashier was not answering any questions properly. It’s best to train the staff to treat customers properly.

  • 2/5 DHANUSHAN U. 3 months ago on Google • 4 reviews New
    Such a waste of money in your renovations. Mc Donald management please looked after this workers and ask them pay some attention to customers We was have a great experience and service while Mr. Shiva was a manager. After pandemic situation this outlet has very worst service We know about the Mc Donald’s Service around the world, anyhow please try to teach them how to some respect and attention to all customers

  • 3/5 Nalin 1 year ago on Google
    Well maintained and there are plenty of space so that you can have your meal peacefully.

  • 1/5 MZU C. 9 months ago on Google
    Bought a double cheese burger from this outlet. They claim this is the standard size of a beef patty. Thin as a cheese slice. They say the patty comes from McDonald America this way. Better to avoid the beef range. Zero value for money. Or shud i say 0.4cm value for money.

  • 3/5 Dhinesh S. 9 months ago on Google
    It used to be a good place few years back. Recently I have visited there, I’m having full of negative experiences. Poor customer service Very tiny place Stinks everywhere Very bad experience over all.

  • 2/5 Wathila W. 8 months ago on Google
    We ate a footlong, it was not good, it was broken and the service was not good enough

  • 1/5 Vasanth S. 3 years ago on Google
    Very terrible service had been waiting for a delivery for more than 2 hours and no response from either the call center or the outlet. Finally was able to get in touch with the outlet representative when I questioned about the order they just hang up the line. We try to get out food from reputated place for reliable food delivery however its seems like corner streets kopi kade is far better than mac

  • 5/5 Anurada P. 3 years ago on Google
    Good for dinning in

  • 4/5 Danushka R. 3 years ago on Google
    Visited during the curfew hours. Very friendly and polite service. It was quick too

  • 5/5 Ajay A. 3 years ago on Google
    Really nice place and quick service.

  • 3/5 Kathir S. 3 years ago on Google
    Quick service and neat full place

  • 2/5 Pushpa B. 3 years ago on Google
    Not confortable have in that Returant because no A/c & cleanes not enough.

  • 3/5 Ahmed K. 3 years ago on Google
    Not happy with this footlong bun, taste needs to improve.

  • 1/5 Chandika S. 3 years ago on Google
    Had a so bad experience. The food are too bad & there's no crowd in nowadays. First floor has been closed.never visit again

  • 4/5 Naveen s. 3 years ago on Google
    Easy to access and good service

  • 5/5 Mohamed kiyas A. 3 years ago on Google
    Pioneer plumbing

  • 5/5 Roshani T. 4 years ago on Google
    👶 favorite

  • 1/5 Gajan G. 4 years ago on Google
    Very poor quality of food... old meat, specially their submarine.

  • 5/5 prabhakar r. 4 years ago on Google
    Good can be better.

  • 4/5 Abdur Rahman N. 5 years ago on Google
    Usual McDonald's. Usually a wait here. Located in the main road and has a parking space around.

  • 2/5 Hasith W. 5 years ago on Google
    The burgers and the wraps were great but ....! My small fries is full and my large fries is half full??? Is the delivery rider eating my food or is McDonald’s serving a small in large cup and charging for a large??? This has happened quite a few times to me. Welisara is the same. Please look into this or charge us for a small without scamming.

  • 5/5 Hamza N. 6 years ago on Google
    Awesome restaurant.... good place for kids... staff must active more... 5*

  • 5/5 Sathees B. 5 years ago on Google
    Best restaurant in Kotehena.. 🙂

  • 1/5 Rithik R. 3 years ago on Google
    Bad chicken

  • 5/5 kosala b. 4 years ago on Google
    Ok

  • 5/5 jeyaseelan s. 4 years ago on Google
    Good food

  • 3/5 OBED s. 4 years ago on Google
    Good quality of customer service

  • 1/5 saai l. 4 years ago on Google
    Close 10h30

  • 5/5 Ruwan G. 4 years ago on Google
    Excellent Service friendly staff

  • 1/5 Jakub G. 4 years ago on Google
    Someone from the company should check this place. Tables were dirty, Toilets are disgusting, they have sign about free WiFi - but its not working. When i visit this place whole level 1 was in water, probably from broken Air condition because there was hot. They use kids room as some Warehouse. Awful, The worst McDonald i ever been and i visit this Restaurant in every country.

  • 5/5 Nippu's All In One C. 4 years ago on Google
    Fun place. Wonderful place n reasonable price. It's good than kfc n burger king

  • 5/5 mark y. 4 years ago on Google
    Tasty and quick service, friendly staff

  • 4/5 Yagesh X. 4 years ago on Google
    Awesome place.

  • 5/5 Uthpala E. 3 years ago on Google
    Super

  • 5/5 mohamad i. 3 years ago on Google
    Good food.

  • 3/5 Thilakshi T. 3 years ago on Google
    yummy foods

  • 1/5 Nimesh H. 3 years ago on Google
    Bad

  • 4/5 George Y. 3 years ago on Google
    Good location

  • 1/5 JAIK 3 years ago on Google
    Better to repair the toilet

  • 5/5 Shane P. 3 years ago on Google
    Ate ice cream & Paid fines to cops


Call +94 115 555 555 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ All you can eat
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✗ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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