Malaysia Airlines office

Airline Travel

😠 This is not a good airline we went to malaysian but we waited more than 1 hour in the airport,because they have issue our tickets with wrong names......


Address

30, 1 Sir Razik Fareed Mawatha, Colombo 00100, Sri Lanka

Contact

+94 117 711 577

Rating on Google Maps

3.60 (38 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8:30 am to 5 pm
  • Wednesday: 8:30 am to 5 pm
  • Thursday: 8:30 am to 5 pm
  • Friday: 8:30 am to 5 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8:30 am to 5 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 pramud h. 5 years ago on Google • 18 reviews
    This is not a good airline we went to malaysian but we waited more than 1 hour in the airport,because they have issue our tickets with wrong names......
    2 people found this review helpful 👍

  • 2/5 Ufa Islet G. 6 years ago on Google • 21 reviews
    The girl at the ticketing department put me on hold for about 5 mins after asking me the dates I wanted to travel and when she got back without giving me any answers to my previous request just asked me the dates I wanted to travel and put me on hold again. Please check what your staff are doing. You are loosing potential customers because of them.
    1 person found this review helpful 👍

  • 5/5 Juha H. 2 years ago on Google • 186 reviews
    We received good service here and our matter was taken care of. We were at the office for a long time and the staff offered us tea. It was very kind. The office is located on the other side of the Hemas Building (not on the main street side). There are new Malaysian Airlines signs in front of the house. The office is located on the second floor. The steps are outside the house.

  • 5/5 Ajantha S. 1 year ago on Google • 182 reviews
    Excellent service. Mr Yasun Chanuka and other girl <little fat but beautiful girl> did great job. I really recommend them.

  • 4/5 Hisham H. 5 years ago on Google • 173 reviews
    Very friendly staff. Assisted me well for my ticket cancellation and gave my money back quickly.

  • 1/5 Zara I. 6 years ago on Google • 53 reviews
    Be careful of your belongings. Don't trust the crew. Worst experience. Horrible customer service. Pathetic

  • 1/5 rajitha r. 6 years ago on Google • 34 reviews
    Don't buy Worst services

  • 5/5 anoushka p. 4 years ago on Google • 28 reviews
    The service was excellent. The food was also out of this world, the choices and taste were exemplary! Great rooms and a great experience overall.

  • 1/5 Yasya V. 2 years ago on Google • 24 reviews
    The worst airlines ever. They rescheduled a second part of my flight to 24 hours and now I need cancel my plans.

  • 1/5 Sandunika J. 6 years ago on Google • 7 reviews
    Not at all synced with their global operations. Do not even have the global support email address to share with passengers for customer care. Most of all, staff their is not aware that the company website is a part of the company or that the company is responsible for the activity that happens within the website. Utter disappointment. Fails the purpose of having a country office.

  • 5/5 Purna S. 1 year ago on Google
    Cheaper than purchasing online


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