Colombo Jewellery Stores - Heritage Store image

Colombo Jewellery Stores - Heritage Store

Jewelry store Watch store Watch repair service

😠 Worst customer service ever. They don’t help you Authenticate your watch unless it’s purchased from “CJS”. I went to the store to get a watch verified but they just say it’s fake without even having a look at it. An employee named Dilshad was being so rude to me when I asked him why don’t you guys a... People often mention service, jewellery, gold, good, customer, price, shop, jewelry, watch, staff,


Address

1 Alfred House Gardens, Colombo 00300, Sri Lanka

Website

www.cjs.lk

Contact

+94 112 597 584

Rating on Google Maps

4.40 (119 reviews)

Open on Google Maps

Working Hours

  • Wednesday: (Eid al-Fitr), 10 AM to 5:30 PM, Hours might differ
  • Thursday: 10 AM to 5:30 PM
  • Friday: 10 AM to 12 PM, 2 to 5:30 PM
  • Saturday: 10 AM to 5:30 PM
  • Sunday: Closed
  • Monday: 10 AM to 5:30 PM
  • Tuesday: 10 AM to 5:30 PM

Featured Reviews


Frequently mentioned in reviews: service (17) jewellery (15) gold (15) good (13) customer (12) price (9) shop (8) jewelry (8) watch (7) staff (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Akindhu D. 1 year ago on Google
    Worst customer service ever. They don’t help you Authenticate your watch unless it’s purchased from “CJS”. I went to the store to get a watch verified but they just say it’s fake without even having a look at it. An employee named Dilshad was being so rude to me when I asked him why don’t you guys authenticate. On my vacation to UK in December 2022 I got my watch verified from a Tag Heuer AD. Would not recommend this place to anyone. Btw they charge Rs 120,000/- just to get your watch serviced which is absolutely bonkers for an off the shelf movement (SW200).
    6 people found this review helpful 👍

  • 1/5 LIU Y. 8 years ago on Google
    MOST UNPLEASANT EXPERIENCE Last stop for our trip we drop by colombo jewellery stores inside the fort (same series store but different location), which is the worst experience ever. We have been in Sri lanka for more than half of months, we love the country and people. But staff in this shop really leave us a terrible memory. The necklace we saw charge quite high and reduce 40% after bargaining. Dont know why they charge so much initially?! We gave a moment to think and discuss also ask several question on certs. Then one of the staff became rude with us, taking all stuff back and saying some unpleasant words. If you want to buy things especially expensive one. Why not looking for places with better attitude. This is the wost shopping exprience in my life.
    3 people found this review helpful 👍

  • 5/5 Raajkumar .. 5 years ago on Google
    One of the best genuine gold jewelry shop in sea Street.
    1 person found this review helpful 👍

  • 5/5 Doc S. 4 years ago on Google
    I purchased 2 Tag Heuer watches from them over a decade ago and nothing since then. In 2017 I went there to get new batteries for the 2 Tag Heuer watches. They recognised me and changed the batteries free of charge. Their customer service is first class.
    1 person found this review helpful 👍

  • 5/5 Rajitha Witharanage i. 2 years ago on Google
    Quality jewellry items
    1 person found this review helpful 👍

  • 5/5 ravi r. 6 years ago on Google
    amazing collection and outstanding service. I definitely recommend new saravanas jewellery sea street
    1 person found this review helpful 👍

  • 5/5 Sampath R. 6 years ago on Google
    Best place for jewelries. Best service and latest collections
    1 person found this review helpful 👍

  • 4/5 kri s. 4 years ago on Google
    Nice collection
    1 person found this review helpful 👍

  • 1/5 Pansara K. 6 years ago on Google
    Very cunning salespeople ! They advertise as they buy gold for money as they are gold refiners. But when I took in my gold chain for sale they told that its 20k not 22k. I checked in HNB and Sampath bank and both banks said its 22k. The salesmen were giving me looks as if Im a thief and they said they cant buy it as I dont have the purchase invoice of the chain. The chain was more than 50 years old and it was given to me by my father who didnt even remember where he bought it from. I just wanted to sell it as I dont wear gold and I wanted to buy a watch with the money. Then I had to go all the way to Swarnamahal Jewelers to sell it. Very bad experience and extremely unpleasant salesmen at the Pettah branch. Dont buy gold from here, you dont know what you are getting ! Utterly disgusting and I wish the Owner sees this !
    1 person found this review helpful 👍

  • 5/5 Shagana M. 6 years ago on Google
    This jewellery has got innumerable stock of very interesting designs, appealing to both traditional style lovers and modern jewellery. Thank you for the exceptional level of service and high quality jewellery, Best place to shop.
    1 person found this review helpful 👍

  • 5/5 ann n. 6 years ago on Google
    Its Jewelry Kingdom all must visit Its a Well Reputed and Genuine Place for All your Pure Gold Jewelery. A Place Must Visit In Colombo 11. Very nice selection of items and great staff (specially Mr raja). They value customers and very supportive.
    1 person found this review helpful 👍

  • 3/5 Saffy B. 4 years ago on Google
    All time preferred ever since my grandparents for when it comes to gold
    1 person found this review helpful 👍

  • 4/5 harsha g. 3 years ago on Google
    excellent shop
    1 person found this review helpful 👍

  • 4/5 chamila s. 6 years ago on Google
    Assured quality and branded watches. Quite pricey
    1 person found this review helpful 👍

  • 4/5 Chamath W. 4 years ago on Google
    New jewellery designs for cheap price.
    1 person found this review helpful 👍

  • 5/5 Achila F. 6 years ago on Google
    Modern jewellery for retail and wholesale prices available at there.

  • 5/5 V P. 5 years ago on Google
    Great overall 👍

  • 4/5 Real T. 5 years ago on Google
    Nice one.

  • 5/5 jabeer m. 5 years ago on Google
    22kt good gold jewellery in town

  • 5/5 SL I. 5 years ago on Google
    Super...

  • 5/5 Nallanathan P. 5 years ago on Google
    Sparkling jewels

  • 4/5 Harsha S. 5 years ago on Google
    Nice place very reasonable prices.

  • 4/5 Senanayaka B. 5 years ago on Google
    Top collection

  • 1/5 Anuradhi R. 5 years ago on Google
    ☹️☹️☹️☹️

  • 3/5 Mohamed S. 5 years ago on Google
    Required to improve customer care by all sales staff

  • 4/5 Geshareni S. 5 years ago on Google
    Very friendly customer service. Got a variety of new designs of jewellery

  • 5/5 Rucksikaa R. 5 years ago on Google
    One of the best jewellery stores in sea street.

  • 3/5 Vithusshan V. 6 years ago on Google
    Well jewellery

  • 1/5 Pubudu M. 5 years ago on Google
    Not a safety place due to renovation of their building. Poor cooperate social responsibility.

  • 5/5 DECORMA i. 6 years ago on Google
    Absolutely magnificent collection of Jewellery, and the customer service is extremely amazing.

  • 5/5 Fazla. K. 4 years ago on Google
    Trusted jewelers with an excellent reputation.

  • 5/5 NAVA R. 5 years ago on Google
    Good price

  • 5/5 Jackson S. 7 years ago on Google
    Friendly staff and quality collections

  • 5/5 Vijitha W. 3 years ago on Google
    Excellent customer service, very professional

  • 5/5 Inthiquab M. 4 years ago on Google
    CJS is the only Exclusive authorized agents for Luxury Watch brands in srilanka, Brands in the portfolio include Breitling, Tag Heuer, Hublot and Bvlgari timepieces and accessories that serve the luxury market.

  • 4/5 Afza N. 2 years ago on Google
    Amazing range of jewelries. Must visit

  • 5/5 Sasi T. 3 years ago on Google
    Very Good place to buy watch, all staffs are very friendly and kind. one of the best shop to buy luxury watch.

  • 5/5 Natalie G. 1 year ago on Google
    Very good service and unique designs

  • 5/5 G.Madushani P. 2 years ago on Google
    High Quality genuine Diamond jewellery are available in this place & they are giving good customer service even after sales.

  • 5/5 Muffi Z. 2 years ago on Google
    Great service. I took my TAG to get fixed, and they fixed it free of charge, even though it wasn't on warranty.

  • 4/5 Bankajan G. 4 years ago on Google
    Best choices for gold. Variety of items in different prices. Good quality of goods and kind staffs. Little bit of high price, but when it comes to gold.... prices are high in market. If anyone asks me about to buy some gold, definitely I'll recommend this shop. Quality of goods and service from staffs.

  • 5/5 Nalin B. 1 year ago on Google
    Friendly & supportive Staff

  • 5/5 Dr. Rohitha R. 3 years ago on Google
    Great customer service. Pitty that I already had a TAG, if not, would have purchased one from here.

  • 5/5 Sara 1 year ago on Google
    They are an older jewelry shop so good

  • 5/5 rizan n. 3 years ago on Google
    the new showroom is gorgeous really a place to visited for exquisite jewellery

  • 5/5 Onil W. 3 years ago on Google
    Nice place and reasonable price for gold

  • 4/5 සසංක l. 5 years ago on Google
    Best desing avalable

  • 5/5 Najmudeen D. 5 years ago on Google
    Good watches

  • 5/5 Dashing E. 6 years ago on Google
    Super place

  • 5/5 ajanthan u. 5 years ago on Google
    Oldest and experienced place for gems in Sri lanka

  • 5/5 Jopy P. 6 years ago on Google
    Always good service in here 😊

  • 1/5 anonymity匿名 6 years ago on Google
    (Translated by Google) I am a Japanese traveler. First of all, this store is now in Dutch Hospital under renovation or something. I visited a store in Dutch Hospital, but the price was extraordinarily high. Star Ruby, which is genuine but not very high quality, sold for over 100,000 rupees. A comparable product was sold at the nearby World Trade Center for around Rs. 10,000 (the appraisal result of the Sri Lankan government agency was genuine). It's a good place to rip. It's hard to understand why a store that promotes it to Japanese people is no good. If you are not sure where to buy jewelry, we recommend you to buy it at a jewelry store located inside the World Trade Center. Inside the center, there is a Sri Lankan government agency's appraisal center, so it is possible for shoppers to have the appraisal there before buying jewelry. Many of the stores in the center have professionals who abhor fake jewelry, so they say, "Our house is genuine, so it's okay to do it after you have judged it." First, in such an environment, fake products can be extremely difficult to sell (that is, a great place to buy). Also, the price is much cheaper than this one. If you are outside the center, it is best to place it at the top of "Nithyakalyani Jewelery Wellawatta, 541 Galle Road, Colombo 00600 Sri Lanka". In Colombo, there are so many shops selling fake goods. We hope for your reference. (Original) 日本人旅行者です。 まず、この店は今は改装中か何かでダッチホスピタル内にあります。 ダッチホスピタル内の店に訪れましたが、値段が異常に高いです。本物でしょうが大して質の高くなさそうなStar Ruby(スタールビー)が、10万ルピー超えで売ってました。同等レベルの物が、すぐ近くにあるワールド・トレード・センターで1万ルピー程度で売ってました(スリランカ政府機関の鑑定所の鑑定結果は本物でした)。ぼったくりも良いところです。どうして日本人向けに宣伝してる店は、こうもダメダメなのか理解に苦しみます。 もし、宝石をどこで買おうか迷われている場合、ワールド・トレード・センター内にある宝石店で買うのをお勧めします。センター内は、スリランカ政府機関の鑑定所もあり、宝石を買う前にそこで鑑定してもらうことも、店の人に言えば可能です。センター内の店は、偽物の宝石を忌み嫌うプロの方が多いので、「うちのは本物だから、鑑定してからでも良いよ」と言ってくれます。まず、こういう環境下では、偽物は極めて売りづらいでしょう(つまり、買うには絶好の場所という訳です)。また、価格もこの店より遥かに安く買えます。センター外であれば、せいぜい「Nithyakalyani Jewellery Wellawatta, 541 Galle Road, Colombo 00600 スリランカ」位にしておいた方が良いです。コロンボは、偽物売る店が非常に多いので。 ご参考になれば幸いです。

  • 4/5 Ruvin M. 6 years ago on Google
    Prices!!!

  • 5/5 Dinuka J. 6 years ago on Google
    Best Place to Buy a Branded Watch

  • 5/5 Sedavan J. 6 years ago on Google
    Bought a Tag Heuer, excellent customer care, good discount given, good collection.

  • 3/5 Rajesh M. 6 years ago on Google
    Many colors of stones and jewelry

  • 5/5 Inosha J. 7 years ago on Google
    Very professional and helpful staff. Great after service with their watches.

  • 5/5 Pratheepan K. 7 years ago on Google
    Branded Watches and Gold, Silver, Platinum, Diamond Jewelry!!!

  • 2/5 Sashrika W. 8 years ago on Google
    The look and feel might be not pleasant of the place. But they are doing the marketing in a modern way.

  • 3/5 Nalin K. 13 years ago on Google
    ok to buy but price is higher than other places in colombo

  • 5/5 Madhava K. 5 years ago on Google
    Supportive Staff

  • 5/5 Chiranya D. 4 years ago on Google
    Great experience. Good quality jewellery. Very good customer care.

  • 4/5 keerthi k. 5 years ago on Google
    Excellent customer services

  • 5/5 Amrit F. 5 years ago on Google
    What an experience. Finest jeweler in Sri Lanka.

  • 4/5 Kartik L. 5 years ago on Google
    good selection but needs to be displayed better

  • 5/5 Sugar f. 4 years ago on Google
    Good

  • 5/5 Aaima Z. 6 years ago on Google
    One of the trusted Jewellery in sea street area . Very good customer service provides by the staff . Very easy to sell Jewellery with a good price. I m going to take my Sister next week to buy a bangles 💁🏼

  • 4/5 UAD C. 6 years ago on Google
    One of the best location for purchase gold jewelry in Colombo. Friendly staffs, reasonable price, nice designs, also located in Sea street. Specialized in Hindu Thali making. Also offer gold melting for hindu wedding thali. All kind of weddings jewels are available here .

  • 5/5 K J. 2 years ago on Google
    Excellent place (Niche) to buy Jewelleries, Tag, Hublot & Breitling watches.

  • 3/5 Terance W. 4 years ago on Google
    Price very high

  • 4/5 Malith A. 4 years ago on Google
    ❤️

  • 1/5 Naina R. 4 years ago on Google
    I don't kniw

  • 5/5 quraisha n. 4 years ago on Google
    Great service

  • 4/5 Umesha H. 5 years ago on Google
    nice collection

  • 5/5 Dinesh 5 years ago on Google
    Popular & trusted gold jewellery shop


Call +94 112 597 584 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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