Ravi Jewellers image

Ravi Jewellers

Jewelry store Jeweler Jewelry repair service Jewelry buyer Jewelry manufacturer Wholesale jeweler Currency exchange service

One of the Most Reviewed Jewelry stores in Colombo


Address

115 Sea St, Colombo 01100, Sri Lanka

Website

www.ravijewellers.lk

Contact

+94 77 737 3337

Rating on Google Maps

4.90 (3.8K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9:30 am to 6:30 pm
  • Thursday: 9:30 am to 6:30 pm
  • Friday: 9:30 am to 6:30 pm
  • Saturday: 9:30 am to 6:30 pm
  • Sunday: Closed
  • Monday: 9:30 am to 6:30 pm
  • Tuesday: 9:30 am to 6:30 pm

Featured Reviews


Frequently mentioned in reviews: service (50) customer (33) good (23) jewellery (21) Ravi (17) friendly (16) salesman (15) gold (15) recommend (13) jewelry (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Dilesha K. 1 year ago on Google
    Worst experience and very disappointed to do business with them. poor customer care after finishing the purchase! I have purchased jewelry worth over 3 Million Rupees and additionally, I have ordered my customized wedding rings with them. My salesman is when I do my first purchase he was nice to me until I finished my shopping. I have purchased it in November Last year for use at my wedding this year on March 27th. Just After 1 week of my wedding, my spouse's ring’s stones started to fall out of their settings one by one even though she is not using her hand for any hard work. there are two rings double wedding band. The first ring has 9 stones and each stone falls out day by day. and from the second ring also happened same the stones begin to fall out. So I have contacted Ravi Jewellers and my salesman talked to me and I told him the matter and he said OK you can bring it to the store and we will fix it for you. Until I visit I decided to keep the rings inside the box before losing the rest of the stones. On June 10, 2022, after 6:00 pm I went to their store with my wife and met my salesman. I told him the matter and showed him the rings. from the beginning, I realized the way he talking was not seem nice and trying to rude and he doesn’t seem to admit that’s it was their mistake that stones fall out of settings is that they were not set correctly and improperly in the ring. He said we will charge you if want to fix this again. Oh!! once he said that I’m beginning to be frustrated with how they could charge me for their own mistakes? The first reason he told me that my wife could have done any hard hit by her hands was that’s could be a reason. after I argued with him he said the ring size is not suited for her that’s the reason. That’s really funny after we recheck the ring size on the same table both rings are two different sizes! But I ordered to have both rings the same size because that’s both rings for wearing on the same one finger as a double ring. he told me I asked him to make two different sizes. Wow, I’m more frustrated! I asked him to bring the measurement card which I signed and gave when I ordered and he just stands from his chair and pretends to find the card another salesman said we don’t keep that after completing the sales. Oh really? it’s their system? after a while, another senior salesman went there and talked to me. The funny thing is everyone is trying not to admit their mistake but trying to distract the wrong reasons to my side. What I have lost is customer care. nobody tries to talk nicely and admit this is our mistake we can fix it for you. While arguing with them the MIRACLE is happened another stone is fall out on the table. I’m attaching the image of that with this review. and the salesman is few second silents and when I showed to the senior salesman who standing there he said wherever you buy the rings the stones can be fall out anytime. and I said we just a few weeks and stones begin to fall out it’s your quality of the work? He replied Yes! Stones can fall out even the next day of purchasing and we don’t guarantee that! Wow, it’s their quality of the production? Then why were we requested to pay separately for Making Charge? All their reason is failed on the table. In the end, they said ok we will fix it for you. But I decided not to do business with them again and I left home Because I’m really disappointed why should I argue this much to make this small thing happen. Why no any customer care even though I purchased worth more than 3 million from them? The salesman is so rude and I also haven’t got any positive response from other all salesman and senior salesman. So I will never trust this management and POOR CUSTOMER CARE after we finished the purchase! I will never recommend this place to anyone to has disappointments and frustration! They only educated their salesman to provide customer care before purchasing not after purchasing. why we should pay millions of rupees to have Poor care and Poor Quality of work?
    8 people found this review helpful 👍

  • 5/5 imran n. 6 months ago on Google • 41 reviews
    Super service and reliable place for all your Gold needs. Try and feel the difference. Visit on weekdays to avoid rush and they have parking inside premises. Salesperson Venkatesh
    3 people found this review helpful 👍

  • 4/5 Ameen R. 6 months ago on Google • 138 reviews
    Good service, product also recommended, Who seach wedding jewellery can purchase new design set

  • 1/5 Fitriyati Sukma N. 1 year ago on Google
    Poor quality in making jewellery! My Salesman Ganapthi including the senior salesman rude and haven’t given any solution to the fix the issue at earlier. They are so nice to you before you purchasing once you completed the shopping and if you had any issue they will never gonna fix it. They must educate their salesman how to care the customers when any issues are occurred by them.
    4 people found this review helpful 👍

  • 5/5 Thasneem J. 5 years ago on Google
    Excellent customer service. Pure 22 crt gold jewels. Ideal place for all of your wedding jewels. After sales services also at its best. Muslim praying room also available. While purchasing you will get a nice coffee as well. 😊
    3 people found this review helpful 👍

  • 5/5 Zahir H. 1 year ago on Google
    One of biggest jewellery shops in Colombo. Variety of designs & choices. Always busy and crowded, but Friendly & helpful customer services. Forex service also available. Especially Karan and Shankar were very helpful in choosing jewellery and offering best prices. Can trust for genuine 22 Kt jewellery.
    3 people found this review helpful 👍

  • 1/5 joseph s. 2 years ago on Google
    The borucher which was issued by the Ravi jewellers mentioned as no labour charge, no interest on card promotions. We went there to purchase and we spent 2 hours of selecting our articles. When we are about to pay the bill it was included of 15-20% labour charge and handling fee. They almost charge 20,000-25,000 more on a sovereign. When inquired they replied saying the phrase terms and Conditions is mentioned to cover up these, where most will not read those tiny letters🙄🙄please be conscious of these place. 8
    3 people found this review helpful 👍

  • 5/5 Agimsan A. 4 years ago on Google
    Highly satisfied, major jewellery makers in srilanka, genuine and nice customer service, parking available,
    3 people found this review helpful 👍

  • 1/5 Riyas M. 1 year ago on Google
    Bad promise. Looting customers. Loss customer satisfaction. 22 kt 171,000 gold selling rate 209,000 = 38,000 high rate margins
    2 people found this review helpful 👍

  • 1/5 Rony A. 1 year ago on Google
    NOT RECOMMENDED AT ALL. BEST RIP OFF PLACE. I did my wife's Thali here. Initially they made us feel like they are helping us and mentioned i have to do the thali in certain weight bla bla. even though Me and my wife do not believe those things we did listen to our parents to keep them all happy. But when we went to pick they were saying they had to do it big and was trying to charge us extra. I do understand things comes up but they should have let us know before they do and the Owner Ravi - a perfect business man with cunning mind. I would say check other options avoid doing business with these people. except the bad experience with the service and lies and bs I am not going to lie the product is good . Make your own call.
    2 people found this review helpful 👍

  • 5/5 mani m. 1 year ago on Google
    It showed that you are capable of getting people to work together and communicate effectively. I am impressed the way you handel the customer. There are many exclusive designs which you wont get in any other company's. We can get many discount and a best reasonable price. I hope that without reading these comments if you would visit it onces you will know how worth ravi jewellery is ☺️
    2 people found this review helpful 👍

  • 5/5 1969ab S. 4 years ago on Google
    IT'S A GOOD PLACE BUY GOOD AND QUALITY JEWELLERY FROM THIS PLACE THIS IS A BRILLIANT PLACE TO BUY YOUR CHOICE QUICK CUSTOMER SERVICE....
    1 person found this review helpful 👍

  • 5/5 Royce T. 4 years ago on Google
    One of the begist jewellery shop under one roof, best customer care plus , can grab all kinds of jewelleries and give us to customers for the best price, we are there customers since 2007, we purchase many stuffs from here ,services still excellent. Highly recommend without any doubts.
    1 person found this review helpful 👍

  • 1/5 Shenali C. 1 year ago on Google
    If I have a zero star I would select without a second thought! Worst customer service ever. The manager speaks in Tamil and say nasty things in front of the customers thinking we don’t understand Tamil. Well we live in a country where most people speaks all three languages. Worst management and disgusting customer service. Apparently they have never got paid in international cards people have to walk around shopping with passports in their hands to shop at Ravi. No good prices only visited of the rush as Devi next door was fully packed. Avoid Ravi at any cost! Even after reading the bad comments I visited cz of the rush but experience was indifferent and utter rubbish service. Racists!
    1 person found this review helpful 👍

  • 4/5 ZKR V. 4 years ago on Google
    Highly recommended and price is affordable. Best place to buy gold. Have verity of design and staffs are very friendly. Highly recommended. This area is very crowded and should be safe. So this place has vehicle park. Before you buy gold check today gold rate and buy it.
    1 person found this review helpful 👍

  • 5/5 Sharmila R. 1 year ago on Google
    To whom it may concern. Mr Kanapathi helped me with jewellery on the 07/03/23. He was very patient and full of experience. He took the time to show me the jewellery I wanted. I didn't come to buy Jewellery but ended up buying myself a bracelet. He is an asset to your company. May I take this opportunity to thank him for his honesty. I will certainly be back for more. I will recommend Ravi Jewellers to all my friends and family. Thank you once again.
    1 person found this review helpful 👍

  • 5/5 Suzie H. 1 year ago on Google
    I got this designed and made by Ravi Jewellers. I was served by Mr Kanapathie. I didn't go to buy jewellery but ended up buying cos their jewellery is beautiful. I am very pleased with my jewellery. Mr Kanapathie is so patient , experienced and knows what he is talking about. He is an asset to your company. He went out of his way to help us.They work as a team and a very happy and relaxed environment. I felt very relaxed not rushed. I will certainly recommend RAVI JEWELLERS to all my friends and family. Thank you Mr Kanapathie for the excellent service you provided. I will be back.
    1 person found this review helpful 👍

  • 3/5 Ahmed R. 11 months ago on Google
    Been there for several times. This jewelry is always busy and I feel the customer service should improve more. Sometimes we have to wait for more than two hours. When I was there last time to buy a ring and I requested to write a name on it. One of the staff in down stares told me that is possible only with 8 grams of gold. He didn’t even console and support me in anyway. But I managed to make a ring and named on it in a different jewelry near namely Saravana Jewelry. I had this experience.
    1 person found this review helpful 👍

  • 5/5 Aathika M. 2 years ago on Google
    Highly recommend this place. Excellent designs, and excellent customer service, especially by Mr. Naveen, who was very friendly. Availability of parking is a big plus!
    1 person found this review helpful 👍

  • 4/5 Onisha Y. 3 years ago on Google
    Friendly customer service..916 gold..beautiful designs to choose from..pocket friendly..recommend this jewellers for overall quality 👍🏼👍🏼👍🏼
    1 person found this review helpful 👍

  • 5/5 krishitha s. 4 months ago on Google • 3 reviews
    Amazing collection, and very kind great service by mr jegan . Go to store for new jewelrey collection. Second time came to Ravi jewelry and got amazing earrings for my ears was shown beautiful collection by Mr Sathish and Mrs darani , Mr Sathish was there throughout till the piercing helping me out select too. Great service by Ravi jewelry.

  • 5/5 Mk F. 1 year ago on Google
    These are the most trusted jewelr around srilanka There jewelry items are very beautiful and trusted 👏

  • 4/5 pasindu s. 2 years ago on Google
    Place was bit of a crowded, may be since it's the season (year end) also the price of gold is bit of a high, but guess on quality wise a good place.

  • 5/5 Caravan C. 2 years ago on Google
    Friendly service cool prices and Parking.

  • 5/5 Madhushan M. 2 years ago on Google
    Placed an order!! Friendly customer service!! Waiting for a super fine end product!! So far so good!!

  • 1/5 SAAVI ORGANIC F. 2 years ago on Google
    Service is very poor, sales persons are very rude and careless. Not recommended place.

  • 5/5 Norah N. 4 years ago on Google
    Very helpful and friendly staff and beautiful jewelry! Worth the price! Absolutely wonderful

  • 1/5 Thanushika P. 2 years ago on Google
    Not much designs, we waited for so long and customer service was worse staff were replying rudely.. I won't recommend this store😠

  • 5/5 MANCHUBASHINI J. 4 years ago on Google
    Excellent customer service !!!

  • 5/5 Anton N. 1 year ago on Google
    Kamalraj took us upstairs and welcomed us with a lot of care. We spoke to him about selling our old gold and buying new ones. The hospitality was really good. The prices were negotiable and they gave us better rates for the selling of the old gold as well as some discounts on the new ones. They had a good selection and varieties which gave us a hard time deciding on which one to choose. All the steps were made easy for us by Kamalraj. We will definitely become a regular here.

  • 5/5 Anton S. 1 year ago on Google
    Good service, good pricing, friendly staffs. We were served by Naveen who is so friendly and showed all collections with patience.

  • 5/5 Keshan De S. 1 year ago on Google
    Super jewelry as well as outstanding customer service. Best place to go!

  • 5/5 Gnei S. 1 year ago on Google
    Hi sir im sharminaz i ur excellent worker thilakan he z wel care giving to customers realy its gud job frm him I appreciate his work

  • 5/5 v p. 1 year ago on Google
    One of the begist jewellery shop under one roof, best customer care plus , can grab all kinds of jewelleries and give us to customers for the best price, we are there customers since 2000, we purchase many stuffs from here ,services still excellent. Highly recommend without any doubts.

  • 5/5 Mohomed M. 11 months ago on Google
    Great service with a great numbers of collection.. Mr. Giridharan’ s service was excellent throughout the purchasing.. Thank you

  • 5/5 LabMedica I. 10 months ago on Google
    Mr. Logesh. Thank you very much. Very close to customer and smiley face always. 100% satisfaction. Thank you Ravi jewellers

  • 5/5 Amir M. 8 months ago on Google
    Suthagar gave us an excellent service. We were so happy about his customer service. Very patience and knowledgeable about jewelry. Happy to come back again.

  • 5/5 Sajeenthan K. 9 months ago on Google
    Here we have ordered our engagement rings and other jewellery also, very friendly customer service specially Mr.R.Kiritharan gave good suggestions and good human being also.

  • 5/5 aysha s. 9 months ago on Google
    Suthagar Very friendly service. He assisted us in a good manner. Thank you for the good experience. Will recommend you guys for others

  • 5/5 IRSHAD I. 8 months ago on Google
    Senior sales person mr.ganapathy patiently took ample time to make sure we were satisfied with what we purchase. They got a variety of selection.. good thing is you can bargain with them.☺️

  • 5/5 Shafeeha Haseem A. 3 months ago on Google New
    I have been a customer of Ravi jewellers for more than 10 years. They are reliable and they have variety of collections. Today I purchased a chain and the salesman Mr. Selva's service was good. Thank you for your tremendous service!

  • 5/5 Num T. 3 months ago on Google New
    We came to purchase wedding jewelry for my niece and daughter. In addition to selecting pieces for them, we also bought jewelry for my other daughter and wife. The salesman, Karthikeyan, is very responsive and helpful and provided excellent assistance. The manager, Mani, was also very supportive. Highly recommended

  • 5/5 Nanthini L. 3 months ago on Google New
    An amazing service provided by Aravind who has been very supportive throughout our stay at Ravi Jewellers. Thank you for the immense support as always and keep up the good work. Keep Shining Ravi Jewellers and best wishes for New Year 2024 ❤️

  • 4/5 harsha g. 3 years ago on Google
    excellent

  • 4/5 madhuka s. 4 years ago on Google
    Great place

  • 4/5 AHAMED A. 4 years ago on Google
    Little expensive.No point in getting offer.

  • 5/5 Dillip Kumar N. 4 years ago on Google
    Nice collection..

  • 5/5 Mohamed S. 3 years ago on Google
    Best price and good customer service.

  • 5/5 Srima A. 3 years ago on Google
    Amazing with a good range of choices and a friendly service! Place is very clean and attractive! Recommended

  • 1/5 Mohamed F. 3 years ago on Google
    Car parking place staff r not good

  • 5/5 Fathima Farhath I. 3 years ago on Google
    Very friendly, best jewel shop in sri lanka

  • 4/5 Ishani P. 3 years ago on Google
    premium

  • 5/5 shaheed Z. 3 years ago on Google
    Amazing customer service. Loved the place overall Great collections at great prices

  • 3/5 Mohammed N. 4 years ago on Google
    Fine

  • 5/5 Nadini T. 3 years ago on Google
    Nice stuff. Found what I needed. 😍 awesome 😎. Great job. Keep it up. 👍

  • 5/5 Hilmy F. 4 years ago on Google
    Trustworthy place to buy quality Gold Jewelry. Their Gold products are well known for the good quality. Parking available which is a great convenience considering the location.

  • 4/5 sadeeq i. 4 years ago on Google
    Best in the town and good customer service. . Guys call Karan is so helpful.

  • 1/5 ධරණි ගණපති �. 4 years ago on Google
    Ganesh thali.

  • 5/5 Chamodi M. 4 years ago on Google
    Highly recommend and amazing customer service with quality gold works. Thank you Mr. Kamalraj (nice guy in the staff) for your great attention and service to choose our wedding jewellery... Best and unique jewellery shop i have ever seen.. ❤

  • 5/5 Hadil H. 3 years ago on Google
    Highly recommended for wholesale gold.

  • 5/5 Christeen Einsteen F. 4 years ago on Google
    Customer friendly services with Humble hospitality of all staff members from door step to sales counter.

  • 5/5 Kavindya P. 4 years ago on Google
    Highly recommend this place for jewelleries with unique designs for a reasonable price. The support from the staff to sort what really matches you is amazing!

  • 5/5 Chandrakumar 3 years ago on Google
    Great customer service.... New design available..

  • 3/5 Mizra M. 4 years ago on Google
    Good service, arrogant security at the parking

  • 5/5 Ratheessh S. 4 years ago on Google
    Good Rate

  • 5/5 Padma k. 4 years ago on Google
    Very good

  • 5/5 Thilanga B. 4 years ago on Google
    Nice collection. Friendly staff.

  • 4/5 ahamed j. 4 years ago on Google
    Quality jewellery.

  • 3/5 Juheer T. 4 years ago on Google
    Gold jewels

  • 5/5 R & J C. 4 years ago on Google
    Rate are good

  • 5/5 A.A N. 4 years ago on Google
    Love their friendly customer service

  • 5/5 Niranjan 4 years ago on Google
    Certified gold. Too many choices.

  • 5/5 hemantha s. 4 years ago on Google
    Trusted place

  • 4/5 Arif M. 4 years ago on Google
    Lovely place

  • 3/5 ammar Y. 4 years ago on Google
    Overall Best place to Purchase Gold

  • 5/5 RAMYA s. 4 years ago on Google
    916 gold jewellery. Best rate

  • 5/5 Klaus B. 4 years ago on Google
    (Translated by Google) Large selection very nice (Original) Grosse Auswahl sehr nett

  • 5/5 nawas s. 4 years ago on Google
    Nice

  • 5/5 Nimanthi A. 4 years ago on Google
    Best place for jewellery

  • 5/5 Nalin B.D. C. 4 years ago on Google
    Its authentic

  • 4/5 Mujahid M. 4 years ago on Google
    Nice selection

  • 5/5 Meshaun 4 years ago on Google
    Top class service.

  • 5/5 Muzbira A. 4 years ago on Google
    Superb service.

  • 5/5 Ayra's H. 4 months ago on Google • 1 review
    ⭐⭐⭐⭐⭐ Ravi Jewellery is a gem! 🌟 The customer service, spearheaded by Mr. Jay and assisted by Miss Pawithra, is truly exceptional. Their expertise and dedication make every visit a delightful experience. Highly recommend for a top-notch jewelry shopping journey! 💍
    4 people found this review helpful 👍

  • 5/5 Indhuja J. 3 months ago on Google • 1 review New
    Me and my family are permanent customers of Ravi jewelers. I've always received excellent customer service. When you walk through their door, you know you will receive friendly and professional service. Mr.Jey listened and observed our likes and dislikes were and found the right piece for me. He was patient, helpful and friendly. And also he was attentive and really helped with options within my budget. I ordered a customized pendant and they made it within a day for me. I am grateful for their great service. Highly recommended.
    2 people found this review helpful 👍

  • 5/5 Rizniya M. 3 months ago on Google • 1 review New
    Aravinth... and the supervisor Lady... Thank you for the excellent service. Your friendly approach, expertise and the unexpected cup of coffee made our visit truly enjoyable. Thank you for going above and beyond to create a fantastic shopping environment.
    2 people found this review helpful 👍

  • 5/5 Amila N. 5 months ago on Google • 1 review
    Mahendran is very kind person... He talks and deals with us well... Of course I will check if he is there before I come to this place. Because he deals with us which is very friendly service. Because of such good employees, I made the company shine more and more....
    1 person found this review helpful 👍

  • 5/5 Sumudu K. 6 months ago on Google • 1 review
    Mr. Ganapathi was very helpful. Really satisfied with gold designs. Liked my purchase a lot. Many thanks

  • 5/5 Kiyad M. 3 months ago on Google • 1 review New
    Aravinth and Supervisor Lady.... Your exceptional service at Ravi jewellery truly made my experience memorable. The way you guided me through the selection process with patience and expertise was commendable. The attention to detail and the personalized touch you added to the service were truly appreciated.

  • 5/5 Charuni F. 3 months ago on Google • 1 review New
    Very good customer service special Prasad... was very kind and helpful to us we got our wedding rings and Necklace made. Here will recommend to all our friends and family Thank you so much Ravi jewellers From Fernando family


Call +94 77 737 3337 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✗ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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