1/5 Ravi N. 6 months ago on Google • 29 reviews
I
recently
had
a
disappointing
experience
at
DUB
joint
and
feel
compelled
to
share
my
honest
feedback
about
the
quality
of
their
food
and
customer
service.
I
visited
a
place
called
Dutch
Burger
Union
and
decided
to
order
their
grilled
chicken,
expecting
a
delicious
and
flavorful
meal.
However,
to
my
disappointment,
the
chicken
turned
out
to
be
extremely
salty.
It
was
so
overpoweringly
salty
that
I
couldn't
even
finish
a
single
bite.
In
disbelief,
I
called
over
the
waiter
and
expressed
my
dissatisfaction
with
the
dish.
The
waiter
took
the
chicken
back
to
the
kitchen
to
show
it
to
the
chef
as
I
requested
and
assured
me
that
they
would
address
the
issue.
I
specifically
asked
the
waiter
to
have
the
chef
taste
the
chicken
to
understand
the
problem.
Unfortunately,
despite
the
waiter's
claim
of
informing
the
chef
about
my
concerns,
the
chef
never
bothered
to
come
and
apologize
for
serving
such
a
poor
quality
dish.
I
felt
ignored
and
disrespected
by
the
lack
of
attention
given
to
my
complaint.
To
make
matters
worse,
when
I
received
the
bill,
I
was
shocked
to
find
that
I
was
expected
to
pay
for
the
dish
that
I
couldn't
even
eat.
This
added
insult
to
injury
and
left
a
sour
taste
in
my
mouth,
metaphorically
speaking.
The
overall
customer
service
I
experienced
at
Dutch
Burger
Union
was
subpar,
to
say
the
least.
Not
only
was
the
quality
of
the
food
extremely
disappointing,
but
the
lack
of
accountability
from
the
chef
and
the
requirement
to
pay
for
an
inedible
dish
only
compounded
my
dissatisfaction.
I
had
higher
expectations
for
Dutch
Burger
Union
and
had
hoped
for
a
better
dining
experience.
Unfortunately,
my
experience
left
me
feeling
greatly
let
down.
I
sincerely
hope
that
they
take
this
feedback
seriously
and
work
on
improving
their
food
quality
and
customer
service
in
the
future.
Based
on
my
encounter,
I
cannot
recommend
Dutch
Burger
Union
to
others
and
caution
potential
customers
to
be
aware
of
the
poor
quality
of
food
and
lackluster
customer
service
they
may
encounter.
I
believe
it
is
important
to
share
honest
experiences,
and
I
hope
that
my
review
helps
others
make
informed
decisions.
5 people found this review helpful 👍