Granbell Hotel Colombo image

Granbell Hotel Colombo

Hotel

🫤 I chose to stay at Granbell hotel due to its popularity and since the hotel is fairly new. The room was okay but it was small and tight, and we didn’t have a wardrobe. The washroom is clean and modern, fitted with a Japanese toilet.😉 However, I would like to highlight a couple of points based on my... People often mention hotel, view, room, service, stay, pool, great, staff, good, Japanese,


Address

282/5 Kollupitiya Road, Marine Drive, Colombo 3, Sri Lanka

Website

granbellhotel.lk

Contact

+94 112 397 397

Price rating

$63/night

Rating on Google Maps

4.40 (2.1K reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (66) view (46) room (45) service (37) stay (33) pool (32) great (32) staff (28) good (27) Japanese (26)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Uthpali R. 6 months ago on Google
    I chose to stay at Granbell hotel due to its popularity and since the hotel is fairly new. The room was okay but it was small and tight, and we didn’t have a wardrobe. The washroom is clean and modern, fitted with a Japanese toilet.😉 However, I would like to highlight a couple of points based on my experience. First of all I would like to point out that their customer service and hospitality need to be improved if they consider themselves as a 4 star hotel. I didn’t feel we were welcomed as hotel guests from their entrance staff to reception staff. On top of that I received my room after a two and half hours delay, and the reception didn’t do anything about it or didn’t mention a word of apology. Customer service was also very slow and not enough staff as I had to stay in a long queue when checking in. It was funny that I experienced the same when checking out as well. Also, they are never bothered to answer the phone since I wanted to get a hold of them prior to my booking. This is the first hotel which did not answer any of my calls even after trying multiple times. Seems they don’t care about the continuity of their hotel or their business. We were so disappointed because we didn’t receive the hospitality we expected from a 4 star hotel. Hope the hotel management improve the hospitality standards and quality of their service, since the most important thing in the hospitality industry is providing hospitality to their guests.
    5 people found this review helpful 👍

  • 5/5 Shashi Tharanga F. 2 months ago on Google • 121 reviews New
    I just wanted to share my experience about this amazing place with you. Trust me, the rooftop is nothing short of stunning and the pool adds to its charm. The ambiance is so calming and serene, that you can't help but feel relaxed. Oh, and the rooftop bar is simply spectacular! You get to enjoy breathtaking views while sipping on your favorite drink. And don't even get me started on the food! It's not just delicious, but also gorgeously presented. The staff is super friendly and accommodating, they take great care of you and make sure you have a wonderful time. They're always quick to serve you, so you can make the most out of your visit.
    2 people found this review helpful 👍

  • 4/5 Chamara A. 6 months ago on Google
    Our two-night stay at the establishment was quite enjoyable. The quality of the food was satisfactory, albeit with limited choices. The standout feature of our experience was the rooftop pool, offering a captivating view. We were accommodated in a third-floor ocean view room. While the view was splendid, the room did have a noticeable lack of closet space. One notable feature was the pleasant bathtub, affording a panoramic ocean view. The restaurant staff, particularly Miss Sudeepa, provided excellent service during our stay. However, it is worth noting that there seemed to be a shortage of staff members, as the reception took approximately 5-6 minutes to answer phone calls. For those considering a visit, we highly recommend trying the spa facilities, as they are truly relaxing and soothing. In conclusion, our overall impression is that this was a commendable stay
    3 people found this review helpful 👍

  • 1/5 Ashan de S. 1 year ago on Google
    Love the ambience and room was comfortable. Lovely rooftop as well. However it was a disappointment that we came there expecting Japanese… the buffet was not worth at all. We felt the chef was quite inexperienced in even planning out the combinations for the buffet spread. Service definitely needs to be improved as well. Even when the food ran out in the buffet, we had to point it out for them to refill… Felt like they were just not bothered. Not sure if it is lack of training / experience or what. Anyways hope you guys really improve!
    3 people found this review helpful 👍

  • 5/5 スムSumuduni 2 years ago on Google
    One of the beautiful hotel in Colombo, Sri Lanka. Amazing Japanese architectural design. Luxury amenities. They have an unique infinity pool and a jacuzzi. Also a rooftop bar, pool bar, indoor gymnasium, dancing studio, banquet hall, inside jacuzzi, sauna and mist sauna, private spa rooms, VIP dining rooms, Japanese restaurants and all day dining restaurants. Easy access and specious parking facilities. You can easily find this place as it is located in front of the Kollupitiya railway station. Such a lovely place to spend your vacation in the heart of Colombo.
    2 people found this review helpful 👍

  • 5/5 KALI N. 1 year ago on Google
    Their rooms are good and the view is excellent, New tech used for many things in the room , Infinity pool 🔥 We recommend the beautiful sea view. But we booked the hotel mainly to enjoy some nice Japanese cuisine from their restaurant, unfortunately the chef seems like only want to cook for meat lovers. He did make a special dessert for my partner who’s vegan and that was a nice touch. However the food overall was underwhelming, uninspiring and comes with a big price tag. So we only ate only once from the restaurant, overall very nice location and clean rooms, fast room service, great bath tub and helpful and friendly staff. The hotel is designed to a high standard. Thanks for a lovely stay!
    2 people found this review helpful 👍

  • 4/5 Deniz M. 4 months ago on Google • 10 reviews
    The stay there was very pleasant. The hotel was beautiful and located right on the coast. The staff was friendly and accommodating, and the rooms were modern, clean, and well-maintained. Since I only had dinner there once, I can't say much about the food except that the dinner taste very good. The chef named Janith was, by the way, super friendly and very professional. If all chefs work like that there, then the hotel can be very satisfied with them. The highlight of the hotel is the rooftop bar and rooftop pool. A great place to start your journey in Sri Lanka. Would love to come again.
    1 person found this review helpful 👍

  • 1/5 Kenjy S. 3 months ago on Google • 8 reviews New
    I won’t rate the rooms, service and location of that hotel because I HAVEN’T been there. Only due to the fact that they CANCELLED my booking the day prior to my arrival date… after having confirmed it 5 days earlier… such a poor “customer” management. And the best is yet to come. After calling them, they ought to “look after my case” and get back to me within 1 hour… which they obviously (but not surprisingly) never did. My wife and I had to call them back, for them not to be able to give an answer other than “but it’s not our fault but the partner’s fault”, “the partner offer is not valid”… I placed a booking to you, and definitely do not care about your partner’s relationship, that’s your problem to handle, not customer’s. And after insisting on the phone, they hanged up on us (surprising?)… TWICE… Congratulations guys, you just got yourself a very nice publicity to all of our contacts. 1-star rating is definitely too much already, but can’t do otherwise. Pity. People, spend your valuable and hard-earned money elsewhere, where you’ll be valued before, during your stay.
    1 person found this review helpful 👍

  • 5/5 Tenzin P. 10 months ago on Google
    Awe-Inspiring Ocean Views! I had an incredible stay at this hotel and I can't recommend the ocean view rooms enough. The view from the room is absolutely breathtaking and created a sense of tranquility like no other. The hospitality was top-notch, the amenities were luxurious, and the service was impeccable. If you're looking for a memorable getaway, don't hesitate to book a room with stunning ocean views. It's a truly remarkable experience that will stay with you forever.
    1 person found this review helpful 👍

  • 4/5 Shehan De z. 5 months ago on Google
    The rooms were so nice and clean. The view from the room was amazing. The service from the restaurant staff and the Housekeeping staff were superb ( Specially the room boys were so friendly and helpful all the time), but the telephone operator was not that much hospitable. His tone of voice didn’t give me a good welcome. The food was tasty, but when we order the same food two times the taste was totally different. Its better if someone ask about the quality of the food after they serve. Overall we had a Nice experience.👍🏻👍🏻👍🏻
    1 person found this review helpful 👍

  • 4/5 Danish A. 1 year ago on Google
    Great location on Colombo Marine Drive. Rooms are fabulous but a little small, no wardrobe or desk. Probably the high-end rooms do. View is fabulous from the sea facing rooms and the infinity pool is just amazing. Amenities are modern and the automatic toilets are really cool. Food is pretty average and definitely can be improved upon. Good for short stays.
    1 person found this review helpful 👍

  • 5/5 Amalan Dhananjayan (. 9 months ago on Google
    It's a nice place for a short hotel stay. Great views and Infinity pool at 27th floor/roof top are the highlights of the Hotel. It's a Japanese Hotel in Colombo. It has an all purpose restaurant and a Japanese Restaurant inside. We had breakfast buffet and dinner brought to the room from the hotel restaurant. It's Good nothing to complain about but not the Best. We got the regular Sea View Room and it was really great. The mattress and pillows are not very comfortable in my opinion and can use better materials. They have the high tech commodes, you should definitely try it 😅 It could be a great experience for many. Service is good, but the rate they answer the call is low. But it was a peak time when we visited the hotel. They only had 2 numbers for room service. Maybe they can utilize it better with more people in the lobby and online to attend calls. Also please note there is a service charge and government tax on everything you order or purchase inside the hotel. I suggest it will be a good thing if the menu prices are made inclusive of these charges for a better experience. Highly recommended for a short stay, nice view and Infinity pool.
    1 person found this review helpful 👍

  • 4/5 Nirosha K. 1 year ago on Google
    A nice hotel in Kolpity for a comfortable stay, for a reasonable price. The room was clean, sophisticated and had a breathtaking view of the sea. However the room felt a bit cluttered, since it was smaller in size. The food was good and the buffet had a reasonable spread. The infinity pool and the jacuzzi were amazing. The roof top bar is a great place to chill and cocktails were good. The dinner we ordered at the bar didn't taste that great, so felt it's not worth the price.
    1 person found this review helpful 👍

  • 3/5 Kevin J. 1 year ago on Google
    Roof top bar is alright, and nice selection of drinks. But very little in terms of food items. So we decided to visit the Japanese restaurant downstairs for a meal, and half the items were not available, especially the Sushi and Shashimi. How can you operate a Japanese restaurant with neither of them! 🤪🤪.. In their defense, it's quite recently opened, so they have time improve. Despite the shortcomings on our first visit, will visit again and review.
    1 person found this review helpful 👍

  • 3/5 Dallascious T. 1 year ago on Google
    The check in was smooth and Kaushalya was extremely friendly and helpful. Rooms were clean but the bathroom didn't have a bin for waste. Which we found to be strange. The toilets are very high tech as in Japan. Definitely a plus. Location next to the railway track/station does create some noises. The Japanese restaurant didn't have most of the menu items and the breakfast wasn't worth for the price. The breakfast very much asian themed but the value for money wasn't there. The service staff was polite and helpful. Has a great view of the ocean and liked the ambience of the lobby (check in area). The roof top bar was nice however there weren't any lights to the bathroom walk way. Not well thought out. The infinity pool on the rooftop and the hot tub was a plus. The overall experience was average. Given the value for money along with other shortcomings, will have second thoughts about staying here again.
    1 person found this review helpful 👍

  • 3/5 Nitara W. 1 year ago on Google
    The place is absolutely beautiful no doubt. Architecture and ambiance is amazing loved it. However in terms of the quality of food and portions it is very bad. The rooftop bar didn’t have majority of the items on the menu and the food menu was so limited with such a small portion. Additionally the room amenities like the dental kit, slippers etc were only for 1 person even though it was a double room. They only offered bed and breakfast no full or half board and at the breakfast buffet the food was not refilled whenever it was over and the variety of food for a continental breakfast was very limited. Also they did mention and advertise a 24 hour dine in but when inquired there wasn’t one only the rooftop bar. Overall the only thing I loved about the place was the ambiance and the look of the place. So much more to improve to reach standards. It could be because they are new and just opened so will definitely revisit again and review.
    1 person found this review helpful 👍

  • 4/5 Asiri D. 1 year ago on Google
    Brand new Japanese Hotel with lots of new tech. Great location. Love the interior and the ambiance. Training stuff but very helpful. This Hotel has a great view of the ocean and the perfect birds eye view of colombo. Its the ideal place to be on a Friday night. Their pool is exceptional. Little variety of food at both the restaurant and the rooftop pub. Most bite items are Japanese themed. Bit on the expensive side.
    1 person found this review helpful 👍

  • 5/5 X K. 2 months ago on Google • 25 reviews New
    This hotel is beautiful. The ocean view room is highly recommended. The decor is great, amazing views, amazing facilities, great location and the Japanese toilet truly raised the bar. The gym was fully equipped and with a steam room, everything was clean and new. I was really impressed with my stay here, the only down side is that the hotel is so close to the train tracks, so you’ll hear this going off from 5am onwards if you have a lower floor room. I recommend asking for a higher floor if you’re a light sleeper.

  • 5/5 Vijitha G. 4 months ago on Google • 23 reviews
    I recently had the pleasure of staying here at Granbell Colombo, and the experience was nothing short of fantastic. From the moment I stepped into the lobby, the warmth of the staff and the commitment to exceptional service were evident. The rooms are not just clean; they are a testament to the highest standards of cleanliness and comfort. Impeccably maintained, each room reflects a commitment to creating a welcoming and relaxing environment for guests. The attention to detail, from crisp linens to spotless bathrooms, left a lasting impression. What truly sets Granbell apart is the dedication of the staff to ensuring a seamless and enjoyable stay. Every member of the team, from the front desk to housekeeping, went above and beyond to make me feel welcomed and valued. Their genuine friendliness and willingness to assist with any request added a personal touch to the overall experience. The amenities provided by them further enhanced my stay. Whether it was the well-equipped fitness center or the inviting common areas, every aspect of the hotel contributed to a memorable visit. If you're seeking a hotel that combines top-notch service with spotlessly clean rooms, Granbell hotel is the perfect choice. My stay was not just comfortable; it was an exceptional experience that I look forward to repeating in the future. Kudos to the entire team at [Hotel Name] for their dedication to excellence!

  • 5/5 Yashaswi D. 2 months ago on Google • 10 reviews New
    Thank you Mr Mihiranga for prompt and kind service. Safe and beautiful property with unbarred view of the ocean. Excellent bar and infinity pool. The only con I could witness was that the service was slow, but I’ve heard that’s pretty normal in Sri Lanka. Great staff though 💯 will definitely stay again!

  • 5/5 Denise U. 3 months ago on Google • 7 reviews New
    This is our new favorite hotel! The 3rd party website messed up and gave us a room that was too small, and the hotel upgraded us even though it was the 3rd party website mistake. Customer service maybe some of the best I’ve experienced in Sri Lanka, truly putting guest experience as priority. The rooms are amazing, smart toilets, bath tubs, comfortable beds. Food was good, we had breakfast it was fine. Location right in the middle of the city. Really great experience, we’ll come back.

  • 5/5 aparna j. 10 months ago on Google
    A lovely modern and super comfortable hotel. The rooms are well designed and the bathroom experience a pleasure. Its truly Japanese in its simplicity and functionality. Excellent location with all tourist and eating areas within walking distance.

  • 5/5 Bobby D. 4 months ago on Google
    A beautiful hotel set aside the beach. Elegant interiors. Reception is at the first floor. Rooms are neat and clean with all amenities, including smart toilet commodes. We opted for sea view rooms. We can get a splendid view of the sea from the room. The room interiors and washrooms are well designed and has a great ambience. They have an exclusive Japanese restaurant 'Minori', an all-day dining restaurant, rooftop bar and a cafe adjacent to the reception. Overall stay was very comfortable and worth value.

  • 5/5 Jira C. 9 months ago on Google
    Probably the fanciest hotel I’ve stayed in Sri Lanka. The check in was quite slow but the GSA Chalani made it up by giving us the high floor room with the sea view which was so nice of her. The room was cute! It was well equipped with everything you need. My favorite part was the Japanese toilet.. I’ve missed it a lot since I started my trip in Sri Lanka. The tub was big, the shower was great. Water heater worked so well. Nonetheless, I would like to say that the lotion, shampoo, and conditioner containers were not practical; it was very hard to get the conditioner and lotion out of it since the consistency was on the thicker side. Anyway, the gym was unexpectedly good! 2 squat racks and many machines to work the whole body! There was a separate room for cardio.. with the ocean view! For this price, I didn’t expect to be this good but wow, exceeded my expectations. I had a lovely stay here!

  • 5/5 Despoina V. 5 months ago on Google
    Such a lovely hotel! We visited this hotel while staying in Colombo. It was the best choice after a long trip. The rooms are beautiful with an ocean view, modern and clean. The rooftop was super nice with a 360 view, really good cocktails. The restaurant was a lovely surprise as well! Food was great, we sat in front of the chef so we can watch him preparing the food. Breakfast was also pretty good, they make you fresh omelette and pancakes! All in all we loved the experience, would totally recommend!

  • 2/5 ravith de s. 4 months ago on Google
    It's a modern hotel and the location was is great. Food needs more details so does the service. We had to take our own bag to the room since the bell boys were to busy talking to them selves. The room was excellent had attention to detail. Overview the sea. Management needs to get more strong with the staff. This hotel can a be good hotel in 2 or 3y in the future if the Management gets their act together. The pool was so relaxing.

  • 5/5 Harindri 5 months ago on Google
    We had our engagement party at Granbell hotel and the event was a huge success. We planned this very last minute but we were able to make our day an amazing and memorable one with the immense support we got from hotel staff. Each one of them were very professional, friendly and were flexible with all our needs. Special thanks goes to Ashvika who worked closely with us for all hall arrangements, chefs for providing us with a delicious menu, waiters and waitresses for helping us with everything. Food was fantastic, so did the service. The view of the hall was breathtaking. We would really recommend this place for everyone who’s looking forward to have their big day in the near future. We wish all the very best and good luck to all hotel staff and really appreciate their support! 😇

  • 5/5 Ines M. 4 months ago on Google
    Absolutely fantastic rooms. Gym, jacuzzi and pool are amazing. Staff at the pool and the gym were so helpful, kind and welcoming. Not the same experience in reception- they don't seem very welcoming, always appear busy. WiFi was not working at the beginning but they fixed it and was good. Definitely recommend it :)

  • 5/5 Charana S. 4 months ago on Google
    We visited this hotel while staying in Colombo. The rooms are beautiful with an ocean view, modern and clean. The rooftop was super nice with a 360 view, really good cocktails. The restaurant was an amazing surprise as well! Food was great, we sat in front of the chef so we can watch him preparing the food. Breakfast was also pretty good, they make you fresh omelette and white hopper All in all we loved the experience, would totally recommend .

  • 5/5 Pasan Mallawa A. 4 months ago on Google
    Me and my wife had an excellent stay here at Granbell. The staff was friendly, rooms were clean and really cozy with a beautiful view of the sea. The rooftop infinity pool was awesome. The meals although quite simple were really delicious. Highly recommended, especially during Christmas!

  • 5/5 Manish C. 4 months ago on Google
    One of the best hotels in the city of Colombo. Japanese themed hotel with tons of high tech features. Cozy and comfortable rooms, smart TV, beautiful views all around, infinity pool, equipped gym, spa, wonderful breakfast and food services and what not. If you are looking to stay in Colombo I would highly recommend Granbell. The view from the top floor is just breathtaking

  • 5/5 Caroline B. 1 year ago on Google
    Very nice experience to stay here. Rooms were wonderfully equipped and clean Like the whole hotel. The pool and gym are really nice, staff was friendly and service good. Prices at the rooftop are quite high, tax is not included in the menu. Food & drinks were delicious though. Nice place to stopover and relax, we enjoyed our stay a lot and will definitely come back.

  • 5/5 Kavindu W. 1 year ago on Google
    Value for the money you spend, great Javanese restaurant, excellent view of Colombo city from the roof top bar . Must visit place of Colombo city.

  • 5/5 Githmi V. 1 year ago on Google
    The overall experience was excellent. We loved our room, the infinity pool, the jacuzzi and the interior. However pls make rubber edges for the pool and the jacuzzi. The staff was not much experienced ones but they were good. A good addition to Colombo luxury hotel chain.

  • 3/5 Ruwanthi Y. 1 year ago on Google
    Nice hotel with a great view. We visited to celebrate our anniversary. Staff was not very attentive when we requested for a room with sea view bath. They mentioned the requested rooms were booked out when clearly the hotel was 95% unoccupied. The Japanese restaurent was not worth the price. The breakfast was very minimal as well, which could be excused due to the difficult sitatuation the country is in. But made a poor impression compared to the other City hotels. The only good thing that happened was the delicious cake the hotel arranged as a complimentary gesture even though I had to arrange with a few calls back and forth inorder for me to surprise my spouse. And the breathtaking views from the roof top pool and bar and the view from our downgraded standard room. There's room for a lot of improvement at this nicely built hotel.

  • 5/5 Wei-Yun M. 1 year ago on Google
    Modern new hotel with Japanese design features (including automated toilet). Rooms are comfortable and deluxe doubles have a private balcony and lovely sunset view. Rooftop infinity pool is very pleasant. Bar drinks (cocktails R1500/USD4 + 25% tax/service on average) are well made. Perfect for sunset but can be difficult to find seating at this time. Didn't try any food. Would stay again.

  • 3/5 Kinaari R. 1 year ago on Google
    Clean and comfortable rooms. Modern architectural hotel.Superb views of the ocean! However the service of the restaurant was not great. They did not let us in because it was nearly closing time. Lied to us saying the tables are fully booked while it was more than half empty. Got an Uncleaned glass to drink water. Food quality is mediocre. Service at the rooftop bar was good. Breakfast was not satisfying at all. Pastries were soggy and bland food with very lesser spread. I don’t know if they have a bell service because no one offered to carry our luggage to the reception or to the room. It might change if you are a foreigner but not a local. Sorry to say this but the worst coffee I’ve ever had was with you.

  • 5/5 anjulee s. 1 year ago on Google
    We had a pleasant stay at the hotel. The view is amazing. Rooms are modern,beautiful and clean. Wonderful infinity pool. Its a great location for pictures. Special thanks to staff member Reshan who helped us to book the place as a photo location and also our stay. He was very helpful and went extra mile to help us arrange the things

  • 2/5 Irshad H. 1 year ago on Google
    The hotel is new and the hype on the social media didn't live up to the expectation. The rooms are quiet good and the view is nice! However the their food is something a big disappointment. Over all an okay stay but didn't leave with an impression to come back again. Their staffs are quiet below the professional level and they need to uplift their standards.

  • 4/5 Hasika J. 1 year ago on Google
    The location is superb and service personnel is also keep thier standards at the top. I went for banquet event the food is overall good and quality but has room to improve. Design of the car park being detaches from the main building is quite a drag. The pool and the view is breath taking. With some good management and building overall service quality can take the hotel to greater heights.

  • 5/5 Chitra E. 9 months ago on Google
    I stayed at Granbell hotel for two months. The receptionist, forgotten her name, was very welcoming always service with a smile. The room had awesome views of the ocean and sunsets. The room was clean, here I must particularly mention Nuwan whose cleaning was of very high standard. He always checked that things were neatly and properly placed. The Japanese style toilet was a great addition! The hotel's top floor infinity swimming pool had great views of Colombo. Japanese restaurant setting was wonderful. Good selection for breakfasr. Staff are friendly. Overall I thoroughly enjoyed my stay at Granbell. Thank you for making the stay warm and welcoming.

  • 5/5 nethangi n. 1 year ago on Google
    We spent a day in this beautiful hotel, the rooftop pool & bar is incredible. The ambiance and service were top-notch. Our room had a magnificent view, the request I made for a surprise birthday cake, was done beautifully. The Japanese restaurant staff was very sweet to come and sing him happy birthday. Such a lovely moment and I’m thankful. Hope to visit again soon.

  • 3/5 Nanna Nipper J. 1 year ago on Google
    This newly built hotel has a lovely decor and environment. The rooftop bar is beautiful and worth a visit. The drinks though, are made with cheap ingredients (cordial) which of course effects the taste. As a new hotel next to the railway it for sure could be better isolated from the train. You can hear and feel the train passing by which was our alarm clock. So if you are a light sleeper bring earplugs. The pool area is too small when kids are allowed to splash and jump around. If you want peace and quit by the pool this is not guaranteed. Furthermore, the area around the pool should be more maintain during the day, due to water from playing kids on the tiles we almost felt. The service could be better, we forgot a charger there and called them to collect it, but never heard back from them as promised. The rooms are small but have everything yo need. The view over the ocean is beautiful and you can see the amazing sunset.

  • 5/5 Clare T. 1 year ago on Google
    I recently had the pleasure of staying at the Granbell Hotel in Colombo and I must say, it was an exceptional experience. The hotel is absolutely beautiful, with a clean and stylish Japanese design that is complemented by stunning old wooden carvings, creating a visual spectacle that is truly breathtaking. The room itself was extraordinary, especially considering the price point. The beds were comfortable, and the Japanese toilet was a unique touch. The highlight, however, was the amazing bathtub that overlooked the water. It was truly a luxurious experience, and one that I will never forget. But the hotel's rooftop is where it really shines. The infinity pool is stunning, and the view of where the city meets the sea is simply spectacular. It's the perfect place to relax and take in the breathtaking scenery. Overall, I was extremely impressed with the Granbell Hotel. It exceeded my expectations in every way, and I would highly recommend it to anyone looking for a stylish, comfortable and luxurious stay in Colombo. I was so impressed that I plan on returning on my way out of Sri Lanka. Thank you, Granbell Hotel, for a truly unforgettable experience and it was lovely to meet one of the owners in the lift who engaged me in conversation in a very humble and friendly way.

  • 4/5 Monyen C. 11 months ago on Google
    Excellent property and very convenient as it is in the heart of Colombo. Staff was very hospitable and very helpful. The room was wonderful, clean and had a great view. We booked a room with sea view and city view, so we were able to see sunset and also the lotus tower is so beautiful at night. They also have a rooftop bar, the food, cocktails and view there was so amazing. The atmosphere and service were great. We'll definitely come back!!

  • 5/5 Nuwini C. 10 months ago on Google
    I would say this is the most serene rooftop bar I’ve seen in Colombo. The place is little crowded, so better to make a reservation before you go. Food is above average and worth the money. Customer service is also better and the waiting time for food and drinks is not higher compared to the other places. The place has a nice view of Colombo in the night. I would recommend this place for anyone who loves to have the privacy and a chilling night with.

  • 5/5 P 11 months ago on Google
    Beautiful hotel, our room was amazing. Great Seaview. All staff were very lovely and helpful. The gym is awesome and has all the equipment you could want. I got an aromatherapy massage at the spa which was divine. The rooftop bar is awesome and the bar tenders are great fun. Spicy mango made some incredible cocktails for us. Highly recommend staying here or even visiting the rooftop bar for some cocktails.

  • 5/5 shakila g. 10 months ago on Google
    The high tea was fantastic, with many different tasty options. It was really worth the price. The service is excellent. On Mother's Day, a kind Japanese lady (name unknown) went above and beyond to ensure the elderly had a wonderful evening. We extend our heartfelt gratitude to her.

  • 5/5 edward g. 9 months ago on Google
    A fantastic hotel, extremely good value for money (honestly believe they are undervaluing their hotel!!) to me it’s more of a 5 star hotel! Facilities are top notch, great Japanese equipment all around the building and in the rooms (the super cool toilets which clean your 🍑😅 for example! Also a very nice ice maker up 24th floor!!! Food is great, great selection, for breakfast and dinner (didn’t have lunch!) Gym is awesome, nice new equipment and everything is super clean! Good service over all, rooms are fabulous with great views! Pools are gorgeous with some of the best views in town for sure! Location is very nice! 100% recommend, we stayed here for our first two days in Sri Lanka and now came back for more!

  • 4/5 Mari 10 months ago on Google
    Perfect place to stay! Very nice and helpful staff, amazing atmosphere. Beatiful views, great swimming pool. Good location. Our room was perfectly clean. The only thing was dinner - not really good. The worst we had at Sri Lanka. Breakfast was great!:)

  • 5/5 Mihyon C. 9 months ago on Google
    Located at Marine Drive, this hotel has not only best ocean view but also city view of Colombo. From lobby to check in to every room facility especially bathroom amenity is up to 5star level. Service was slow during busy timing also because the hotel was fully reserved during eid holiday. Bell team works really hard but I believe they need to hire more people to meet crazy demand! Room service and housekeeping same situation. you can easily notice them doing the best they can but it may not be done or acknowledged immediately. The rooftop bar is amazing with the best view in city. Will definitely back soon

  • 5/5 Yashasvi B. 3 months ago on Google • 1 review New
    Indulged in a sumptuous buffet at this hotel's restaurant, and the experience exceeded expectations. The variety of dishes showcased culinary excellence, from international delights to local specialties. The attentive customer service stood out – staff were not only friendly but also knowledgeable about the menu, catering to individual preferences seamlessly. Hats off to Chamath who was serving us. The hotel's ambiance was a perfect blend of sophistication and comfort, elevating the overall dining experience. With a buffet that satisfies every palate, exceptional service, and a captivating ambience, this establishment sets the bar high for a memorable gastronomic journey. Granbell is a must-visit for those seeking a delightful fusion of flavors and refined hospitality.
    1 person found this review helpful 👍

  • 5/5 The Cute F. 2 months ago on Google • 1 review New
    The staff at this hotel are well versed and smart. I liked how the honestly of the bell boys and room service guys being very honest. The buffet included in my stay was quite decent too. The restaurant is clean and spread of dishes don't confuse you. I had a chat with one of the staff there, Chamath, who opened up into a free flowing conversation about the cuisine in their dining spaces. If you ever want to feel at home and want some guidance around the hotel ins & outs, he's the guy to ask for :)

  • 5/5 Shanaka L. 3 months ago on Google • 1 review New
    Outstanding customer service at this restaurant! Chamath is truly an asset to the Granbell hotel Restaurant and he served us with all enthusiasm. The staff was attentive, friendly, and went above and beyond to make our dining experience memorable. Quick response to requests and a genuine willingness to accommodate preferences. Their stellar service truly enhanced the overall enjoyment of the meal. Food was second to none!! Loved it. Highly recommended for exceptional hospitality.


Call +94 112 397 397 Open on Google Maps

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