Gabo Travels image

Gabo Travels

Travel agency

One of the Most Reviewed Travel agencies in Colombo


Address

11 Bagatalle Rd, Colombo 00300, Sri Lanka

Website

www.gabos.com

Contact

+94 112 502 310

Rating on Google Maps

4.30 (272 reviews)

Open on Google Maps

Working Hours

  • Wednesday: (Eid al-Fitr), 9 AM to 4:30 PM, Hours might differ
  • Thursday: 9 AM to 4:30 PM
  • Friday: 9 AM to 4:30 PM
  • Saturday: 9 AM to 1 PM
  • Sunday: Closed
  • Monday: 9 AM to 4:30 PM
  • Tuesday: 9 AM to 4:30 PM

Featured Reviews


Frequently mentioned in reviews: service (16) travel (9) tickets (8) customer (8) good (7) Gabo (7) Enosh (6) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sachini W. 4 years ago on Google
    My ticketing was handled by an agent called Ms Sanchila and She provided me an excellent service. She was very efficient and gave me the best offer. She was very quick in her replys and she made sure that each & every point is very clear to me. Im really glade to get such a service from ur company and im very happy about the service.Best of luck and keep up the good work! thank you very much and Highly recommend!
    4 people found this review helpful 👍

  • 5/5 Nandun K. 3 months ago on Google • 473 reviews New
    excellent place to book ur air tickets and other holiday packages....

  • 1/5 Harshini G. 7 months ago on Google • 5 reviews
    Been messaging and calling so many times just to get a quote on a group trip, so far no response, I guess they don’t need business. Not sure how the trips are though.
    3 people found this review helpful 👍

  • 1/5 Jumana M. 1 year ago on Google
    Very poor customer service, arrogant and a don't care attitude from Enosh,After the cancellation of the return flight and no proper advice and guidance my mother had to go through so much stress.i checked with him so many times of the date change fare,the so called Enosh, senior executive did not know and did not even check and get back to me.Will not recommend to any one of my family and friends living here and abroad. Hopeless
    3 people found this review helpful 👍

  • 5/5 Nishan S. 1 year ago on Google
    I together with my wife planned a Maldives tour and chose Gabo for air tickets and hotel bookings and that's where I met Samanthika Sumuduni. She provided us with all the necessary information and got us many quotations of different hotels without hesitation helping us to make the best out of the money we spend. Always kept in touch with us and never lost the connection. It was a wonderful trip after all with great memories and just needed to put my word out in the open for the great service provided by Gabo! Kudos 🥂 and waiting to plan my next travel with you.
    2 people found this review helpful 👍

  • 1/5 Nethmika P. 5 months ago on Google • 31 reviews
    Still waiting for the email, hope Mr. Enosh is okay! Very bad customer service. Very disappointed.
    1 person found this review helpful 👍

  • 5/5 Asela Ravin A. 1 year ago on Google
    I would love to put the word out for shamala cooray , she have been very helpful ,went over and beyond to get our Flights and visa. Thank you and will come back for sure. Asela.
    1 person found this review helpful 👍

  • 5/5 Waruna J. 1 year ago on Google
    I can recomend I bought 3time tickets and I hope next time good offer.
    1 person found this review helpful 👍

  • 3/5 Hemantha R. 1 year ago on Google
    Very good service and reliable experienced travel agent .
    1 person found this review helpful 👍

  • 1/5 Buddhika D. 11 months ago on Google
    Got Rejected 3 of us UK visas due to the errors and mismatches of the documents.
    1 person found this review helpful 👍

  • 1/5 Senuwan W. 11 months ago on Google
    Not recommended this place. Call declined very time during services hours.
    1 person found this review helpful 👍

  • 1/5 Namal Avanthi J. 10 months ago on Google
    Do not trust them with hotel bookings. My last experience was disastrous.
    1 person found this review helpful 👍

  • 5/5 Nalin A. 7 months ago on Google • 45 reviews
    We had our UAE tour organized by them and I must say they did a fantastic job. Special thank must go to Mr Enosh Wijesinghe for organizing the tour. He was flexible, polite, and compliant throughout the process. His input for preparation of the itinerary was invaluable. Gabo will be definitely the next travel agent for us.

  • 5/5 Janapriya G. 4 months ago on Google • 26 reviews
    Parking available can get tickets for any country without any hassle friendly service

  • 5/5 Angelo F. 2 years ago on Google
    I WALKED IN SPOKE TO Enosh was so helpful I have been around lots travel agents in different places of the world and I would rate my pleaselet customer service experience very highly here. Enosh understands how to value a customer it comes naturally for him. Keep up the good work and you will go places 👍

  • 5/5 Inoka K. 1 year ago on Google
    Gabos provide a good service.

  • 1/5 Chawwa 1 year ago on Google
    Approached them with all the documents, budget and itenary. They said they will call me, it was back in 2015 🤣🤣🤣🤣 no call since then Maybe they lost my number

  • 5/5 Rohana Y. 2 years ago on Google
    Excellent customer service, 👌 👍 👏

  • 5/5 Osmen G. 3 years ago on Google
    My brother bought E-Ticket to New-Zealand through this Agency. Price was cheaper than the other ticketing agencies and had a great support till his arrival to New-Zealand. With Covid New-Zealand boarder rules were changing time to time. All the changes were updated timely and provided necessary information whenever needed. Special thanks goes to travel agent Ms.Dilrukshi who took care of everything since the booking reservation.

  • 5/5 D. Darshi De S. 2 years ago on Google
    Received good solution to my travel question, and courteous service.

  • 5/5 Praveen L. 1 year ago on Google
    Extremely reasonable airfares,given the current dollar crisis. Comparatively quite economic with other agents.

  • 1/5 uvi g. 2 years ago on Google • 2 reviews
    Utterly disappointed about the customer service. Very rude and did not update me about any travel/country restrictions though I emailed & called them many times to check the details. Zero customer service & value for money. Checked several times with them on the seat booking and didn't reply. I didn't get a window seats in both the flights as I requested too. NOT RECOMMENDED at all. Please book your air tickets online or go to another travel agent if this is your first time travelling/ travelling alone. You might be having good experiences with them, but for me it couldn't have been any worse.
    7 people found this review helpful 👍

  • 1/5 Pradeep A. 1 year ago on Google • 2 reviews
    Do not recommend at all. I did 5 visit visas with the highest quote yet we decided to proceed with the quotation for the visas and tickets as it is paid by my company. Second attempt I tried to apply a single visa without the air ticket. No chance at all. Refused to provide the service. If that is their policy, there are many other agents around. Last but not least even thogh it is a Sri Lankan company. No one is speaking Sinhala. Do not contact if you are trying only visas without air tickets.
    3 people found this review helpful 👍

  • 5/5 Anoma D. 7 months ago on Google • 2 reviews
    Subhani is doing her work very efficiently. We All very much satisfied.
    1 person found this review helpful 👍

  • 5/5 Lionel W. 7 months ago on Google • 1 review
    I visited Gabo Travels on 09th September 2023 to buy two air tickets to Melbourne. My matter was handled by Ms. Sanchila Jayasekera, Visa Officer. Her efficiency, customer care and courtesy were amazing and far beyond the standards. She demonstrated excellence in handling my matter in every aspect. Thank you Gabo Travels.

  • 5/5 Sugeeshwa G. 4 months ago on Google • 1 review
    We had an excellent experience with Gabo Travels, especially due to Nazly's exceptional service. Our team faced with an issue during the transit and Nazly swiftly resolved it, going above and beyond to ensure our trip continued smoothly. Her dedication and professionalism were remarkable. Highly recommend Gabo Travels for stress-free travel arrangements, all thanks to their team!


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