1/5 Saphron C. 11 months ago on Google
I
would
like
to
begin
by
saying
that
this
is
the
first
time
I
have
felt
the
need
to
write
a
review
on
a
restaurant.
And
it
is
because
of
the
horrendous
way
the
manager
tonight
treated
my
grandmother.
Now
buckle
up
because
I’m
going
on
a
rant.
To
give
a
little
context,
my
grandmother
and
her
team
just
won
the
senior
national
games
and
were
coming
here
to
celebrate.
First
impression,
one
of
my
grandmothers
teammates
picked
up
a
rag
and
started
cleaning
off
the
tables.
One
of
the
staff
could
have
easily
offered
to
clean
it
for
her
instead.
But
I
cleaned
it
for
her,
no
problem.
(Now
the
next
table
we
took
they
had
to
ask
if
it
could
be
cleaned)
Our
waiter
was
kind
and
funny
but
then
the
food
came
out,
everyone
but
my
grandmothers.
She
was
first
to
order
and
last
to
receive
her
meal.
Even
tables
that
were
seated
after
us
received
their
food.
After
asking
three
times
why
her
food
had
not
arrived
yet,
one
of
the
waiters
responded
that
the
order
was
messed
up.
As
someone
who
has
worked
in
food
service,
I
understand
that
during
dinner
rush
something
is
bound
to
get
messed
up
especially
with
such
a
big
party.
Again
no
problem,
but
as
my
grandmother
kept
waiting
she
asked
when
it
might
be
out.
And
that
is
when
the
manager
said
(VERY
RUDELY)
“well
you
didn’t
have
a
reservation
for
40
people.”
And
he
asked
if
she
wanted
to
cancel
the
order,
which
she
did
not
because
she
was
hungry
and
had
already
been
waiting
all
that
time.
This
was
a
completely
unsolicited
comment.
Moving
on,
when
her
food
finally
came
out,
she
was
given
the
wrong
dressing.
But
at
this
point
she
just
wanted
to
eat.
Then
came
checks.
It
took
my
grandmother’s
teammate
three
times
to
finally
get
the
receipts.
AGAIN
everyone,
but
my
grandmother
received
their
checks.
When
my
grandmother
asked
our
waiter
for
the
check,
he
said
he
could
not
take
care
of
it
(which
confused
her).
Then
brought
out
the
check.
And
she
then
politely
pulled
the
manager
to
the
side
and
asked
if
anything
was
going
to
be
comped
due
to
everything
that
had
happened.
That
is
when
the
manager
decided
to
crumble
up
the
receipt
and
say
“I
asked
you
about
it,
why
are
you
being
such
an
asshole”
And
my
grandmother
walked
away,
which
shows
how
mature
she
has
been
throughout
this
interaction.
If
I
had
not
left
10
minutes
prior,
he
would
have
seen
what
rude
actually
is.
The
only
thing
that
saved
this
review
was
the
other
staff,
minus
the
manager
of
course.
The
bartender
was
efficient
and
made
good
drinks.
I
ate
the
Chicken
Guac
and
honestly
expected
better
but
the
fries
were
good.
Additionally,
someone
brought
out
shots
for
the
team,
(which
was
very
kind).
However,
the
very
specific
targeting
of
my
grandmother,
the
not
so
passive
aggressive
comments,
and
the
deliberately
profane
way
the
manager
addressed
her.
Was
very
unprofessional.
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