Olive Garden Italian Restaurant image

Olive Garden Italian Restaurant

Restaurant Bar Meal takeaway Italian restaurant Family restaurant Seafood restaurant Catering service Wine bar Mediterranean restaurant Gluten free restaurant Soup restaurant

Lively, family-friendly chain featuring Italian standards such as pastas & salads. People often mention server, service, great, experience, Olive, Garden, table, minutes, time, location,


Address

1250 Polaris Pkwy, Columbus, OH 43240, United States

Website

www.olivegarden.com

Contact

+1 614-885-0080

Price rating

$$ $$

Rating on Google Maps

4.30 (3.4K reviews)

Open on Google Maps

Working Hours

  • Thursday: 11 am to 10 pm
  • Friday: 11 am to 11 pm
  • Saturday: 11 am to 11 pm
  • Sunday: 11 am to 10 pm
  • Monday: 11 am to 10 pm
  • Tuesday: 11 am to 10 pm
  • Wednesday: 11 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: server (30) service (19) great (18) experience (13) Olive (11) Garden (11) table (11) minutes (11) time (11) location (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sam 2 years ago on Google • 9 reviews
    5 stars just isn’t enough! Our server was Willie, and he 100% made our week! My fiancé’s mom had just passed away and last night was her funeral. We went out to eat to get our minds off of things and Willie was just SO nice! He went above and beyond to make our visit to this Olive Garden worth it. We will definitely be frequenting this Olive Garden more often! The food was immaculate, the service was amazing, and we loved every minute of our stay. Thank you for making our night Willie! ❤️ We appreciate everything you did for us.
    5 people found this review helpful 👍

  • 5/5 Jonathan d. 2 years ago on Google
    Ideally I try not to get into eating pasta outdoors and I gave this a chance, I must say they delivered on every dish served. I would recommend olive garden for any form of outing your would want to have.
    3 people found this review helpful 👍

  • 2/5 bryan r. 5 months ago on Google • 293 reviews
    The wife ordered an appetizer for dinner, and they brought it out way before everyone else's food. Had them take it back so all food came out together. When she got it back it was cold, and our noodles looked like they were left out and dried out. The blue moon draft was flat and sour. The server said she would take it off our bill but didn't. Rarely saw our server, and i had to ask another server for a refill of my tea. Don't like using the device on the table to check out. It didn't work with my card and we had to hunt down the server again to take my card and check us out. Only positive was the place was clean, breadsticks were good and we didn't have to wait long.
    2 people found this review helpful 👍

  • 5/5 Brian D. 1 year ago on Google • 901 reviews
    Who doesn't love Olive Garden? When you're there, you're family. Got lunch special takeout and the quantity and quality of the food is hard to beat for the price. This location has always been fast, friendly, and precise whenever I've placed an order.

  • 4/5 Abby H. 1 year ago on Google • 114 reviews
    Delicious salad and bread sticks. Being able to take home leftovers is always a plus! Got both the cheese stuffed shells and chicken parmesan. Both delicious. Pretty fast service with a little bit of wait, approximately 15 minutes or so.
    2 people found this review helpful 👍

  • 5/5 Jamie W. 6 months ago on Google
    Jake is an awesome server. Very attentive, conversation, confident and service with a smile. The salad and food were great and fresh. Best part, he even brought us a few extra chocolate mints!
    1 person found this review helpful 👍

  • 5/5 Dawn C. 1 year ago on Google
    Took my mother-in-law out for her birthday dinner. Food was amazing. Service was spectacular. My children absolutely loved the little booklets that kept them busy the entire time waiting for food to arrive. Waiter was so attentive and though he had other tables. Can't wait to enjoy another meal soon.
    1 person found this review helpful 👍

  • 5/5 Rachel R. 2 years ago on Google
    We had one of the best times with our waitress Brenda. She was so lovely and friendly. Very considerate and on top of things. Had a smile each time she came to our table. If you would like to have a wonderful time and fantastic service, ask for Brenda!
    1 person found this review helpful 👍

  • 5/5 Tia U. 2 years ago on Google
    Sydney was our waitress. She was fabulous!! She managed our whole area which had 8 tables. Sydney smiled and brought me an extra soup!! Today the lunch rush was a busy one. I appreciate her promptness and smile.
    1 person found this review helpful 👍

  • 4/5 Megan C. 2 months ago on Google • 114 reviews New
    The food was a huge step better than the last time we were at an Olive Garden. Four kids got the gnocchi soup and only one would eat it. The main dishes were great in taste, one was a tad over salted. The staff could decide who was out server, that was a bit unusual.

  • 5/5 kathy m. 3 months ago on Google • 80 reviews New
    Very friendly server and staff. Food was on point and delicious as well

  • 5/5 Mariana G. 6 months ago on Google • 78 reviews
    Always a pleasure to eat at this location. The food is always on point and the service is nice. Always returning with pleasure for some great pasta!

  • 5/5 Michelle N. 3 months ago on Google • 47 reviews New
    Service was quick, Willie, Manager in training very welcoming and Olivia (I believe was her name) was very polite, nice and just awesome! Overall wonderful experience, went with my Supervisor and 2 coworkers. We had fun in our lunch break. Will definitely come again!!

  • 4/5 Debi D. 3 months ago on Google • 15 reviews New
    Food is okay. For us service was great. Atmosphere inside the restaurant smells cheesy.

  • 3/5 Kerstin v. 5 months ago on Google • 13 reviews
    Food is amazing (as always) but our service was below average. We ordered drinks and they never came, each person's food came out at completely different times and most things forgotten. Our server was pestering my parents to order more food. They just began a diet so it made them really uncomfortable. Our server said he was going to discount the food due to everything but never did. I will definitely be back but will avoid Gary as our server at all costs!

  • 3/5 Jamie H. 7 months ago on Google
    It had been a long time since I have had this restaurant so I ordered an online order (money is tight can’t afford leaving any tips right now) anyways, I order a carry out for 3 people myself included spent 50$ at the end of placing the order it doesn’t give you the option to go in and pick up so you have to have someone bring it to your car and they ask for a gratuity. Like that’s why I did not come in and eat. Anyways I get home and half of my order was cold with a sticker that said heat me up in microwave. What in the actual??? Never again!

  • 5/5 Unknown 9 months ago on Google
    THIS IS MY FAVORITE RESTAURANT!!!There food is really good I always get chicken Alfredo and it’s always creamy and the chicken always taste really good. 10/10 RECOMMEND

  • 2/5 Karla O. 7 months ago on Google
    So my experience wasn't good at all. Our host didn't tell our server we were seated. So we waited for 20 minutes before we were even. We finally decided to let the hostess know. That no one had come to our table yet. The worst part is they are several tables around us with their servers and clients.. and none of the servers came to ask if we are being helped. After talking with the hostess she brings us drinks.. and about 10 minutes later our server finally came to our table. The server did look confused and explained that he is new. Our server didn't even know the menu yet, when we asked basic questions about what sides we can get he didn't know what sides they had available. I like Olive Garden but I will not be visiting this location in the future.

  • 5/5 Jeff S. 7 months ago on Google
    The general manager Kevin Barr has a great crew and also has an eye on the business. As a service employee myself, I appreciated his personal attention to our visit. Imani was great as well as the bartender who all payed us personal attention. A great experience and we really appreciate it. We’ll be back again for sure!

  • 5/5 Jared H. 6 months ago on Google
    Went here for my 31st birthday with an old friend. The service was great. Food was excellent. Reasonable prices. One of my all time favorite restaurants.

  • 5/5 David D. 8 months ago on Google
    Kind of empty and could hear the company I was out with. Very knowledgeable server (Bartender) with great upselling suggestions...

  • 5/5 LAO O. 6 months ago on Google
    Stopped in for takeout and Korka waited on me at the take out counter. She was friendly, knowledgeable and very patient with me as I took my time deciding between the different entrees. When my order came out, she remembered to check to make sure I had my extra salad dressing. I would definitely come back because of her fantastic customer service!

  • 3/5 EFFICIENT M. 6 months ago on Google
    It's an average middle of the road Italian chain restaurant. The breadsticks seem to always be overcooked and less garlic butter than it used to be, so they have become less addictive. The salad was great as usual and asking for a side of the dressing made it even better. The Chicken Fettuccini Alfredo seemed to be dry, but that was probably the first dish finished and sat until the other dishes were ready. The service is hit or miss depending on the time of day, location, crowd, and server experience. I have had incredible service from this location but unfortunately this time was lacking (especially with drink refills).

  • 1/5 Angelica B. 5 months ago on Google
    Currently sitting at a table in Olive Garden. It took 16 minutes for a server to come to our table after we got seated at 2:11. It’s not busy, the server only has two tables other than us. Server stood in the alleyway of the kitchen for several minutes looking around so it was a surprise when she came over sixteen minutes later and introduced us as her server lol

  • 2/5 kay l. 5 months ago on Google
    It was our first time coming here. The hosts didn't even greet us, one just asked us for a table for two, the other who showed us our seats seemed very irritated. Our server was pretty cool, he was nice, said he was new and moved quickly but we never saw a single bread stick and no drink refills. Not a big deal, like I said, the man was putting in good effort. The salad was delicious, our food was pretty good and filling and we both had to take the rest of our plates home which doesn't happen often. Only thing is we both felt very sick just minutes after leaving and that was the deal breaker. We'll never eat at The Olive Garden again.

  • 1/5 Jhamal P. 5 months ago on Google
    Yesterday evening 10/22/2023 about 6:30 PM me and a group of colleagues dinned in and unfortunately I’m sorry to say that my experience was absolutely awful. I ordered a chicken and shrimp carbonara and I picked zoupa for my soup. The soup tasted amazing! Unfortunately my shrimp and chicken were both under cooked and yes I did bite into the raw chicken. I have worked for Olive Garden in my previous years so it was very shocking to me that a manager never came to touch base after I told my server about the issue. The server took my plate offered me another soup while I wait for them to remake the entree and never brought back the soup. So yes I sat there and watched the whole group of people eat while they never even brought back my remake… needless to say everyone finished their meals, cashed out and I STILL never received my entree! Yes they did take the meal off my bill but where’s the hospitality at? I just wanted to make sure I didn’t go unheard with my awful experience since a manager couldn’t even swing by for 1 second and the server neglected me. I will not be dinning in at this Olive Garden ever again.

  • 5/5 Thomas M. 2 years ago on Google
    Fettuccine Alfredo was excellent. Waitress and helpers were wonderful. First time since before pandemic. They really upd their A game.

  • 5/5 Destiny 2 years ago on Google
    By far the best dine in experience I’ve ever had thanks to my server Willy. Not to mention the food was the best of any location I’ve been to, it was fresh, hot and Willy provided us with everything before I could even think to ask. 10/10 would recommend. And ask for Willy!

  • 5/5 Bolin B. 2 years ago on Google
    Great service from Ashlyn on Tuesday evening! She had a fantastic attitude, kept up on drinks and made sure we were well taken care of! Food was delicious as always and we didn't even have to wait for a table this evening. We will definitely stop by again!

  • 4/5 ilinda r. 2 years ago on Google
    Chicken marsala with a small portion of fettuccine alfredo excellent choice along with the salmon dinner with broccoli. Includes salad and bread sticks. Take out prepared the food in 15 minutes.

  • 5/5 gary p. 2 years ago on Google
    Great location Great food. And a friendly staff. I would recommend for a family

  • 5/5 Ed B. 2 years ago on Google
    Typical franchise restaurant but in a very good location. Did the Curbside Express option since there's a pandemic going on. Of course, considering how full the parking lot and the large crowd waiting outside on a weeknight no less, it seems word hasn't got out yet. Good quality as expected, always tasty. Seems menu prices are higher than before the pandemic, but this seems to be true wherever you go these days. Service staff was professional, courteous, and willing to go out of their way to help. I will be returning.

  • 5/5 sonja b. 2 years ago on Google
    We had a party of 10. I called ahead and they had our own area ready for us. It felt like no one else was in the place. Our waitress was amazing!

  • 4/5 Becky R. 2 years ago on Google
    The service and food were superb. Our server, Gabrielle, was attentive and friendly without being obtrusive. We both had Alfredo, delicious. I gave them 4 stars, not 5, because the ladies room was awful. I seldom use restrooms when I’m out but today I needed to. The room smelt of urine, something not usual for ladies rooms. Obviously not cleaned recently.

  • 5/5 Lashana K. 2 years ago on Google
    This experience was past perfection thank you the kindness of my waitress Hannah my spouse had surgery and she took extra special care to his needs dietary wise. She was so warm and attentive. It’s the little things that make us amazing humans and she out did herself. I will definitely return for the great food but extraordinary service! Thank you Hannah!

  • 5/5 Sam O. 2 years ago on Google
    Our experience was phenomenal! The food was hot and fresh, but also FAST! The service was attentive and proactive. We came in for a quick lunch, just soup and salad, but our server did a great job of up-selling their newest dessert. I'm not mad about it either! That strawberry cake item was delicious and I'll be ordering it again. Well done everybody.

  • 5/5 Ms. K. 9 months ago on Google
    It was a wonderful experience. Our Waiter (Edon) may have spelled his name wrong but he was so helpful. After dinner I had gifts cards and l didn't know had to submit them. He was very patient and efficient. Thank you for a wonderful employee.

  • 4/5 Amber N. 1 year ago on Google
    Seemed like an average visit. Was not aware of the endless pasta promo until after we ordered. We sat with empty glasses for about 20 minutes. Had to remind waiter twice about our drinks. He was very nice but must have been having a really off day or something.

  • 3/5 Lynnette D. 1 year ago on Google
    I decided to stop after Christmas shopping and it was around 5:30. They were busy, but I was prepared for that. I decided to sit at the bar since I was alone and was able to sit down immediately. I was given a menu and silverware by the hostess which was odd to me, but I didn't sweat it. I sat down at the bar, then proceeded to sit for 5+ minutes before I was greeted. I went ahead and ordered my wine and food. It took another 5+ minutes before I was given my wine. It was warm. White wine is to be cold. My food followed shortly after since I only got soup and salad. The bartender kept up with this. I was not asked if I wanted anything else when I was given the bill and not given mints. Neither of these are deal breakers, but added to the disappointment of the experience.

  • 5/5 12aarnett 1 year ago on Google
    This olive garden has constantly been great over and over again! From the food to awesome service! The manager and servers, busboys, cooks, host etc should all feel very proud of themselves because this is the best Olive Garden out of any other one I've been too! And I only go to the one in Polaris now. Everyone is always super polite and willing to accommodate certain needs, and always on top of things. And the food is always so tasty! My personal favorite is the calamari and that orange sauce that comes with it is divine. And the salad and bread is great, and any dish I've gotten from here has always been excellent. I love coming here with friends, family or to celebrate certain occasions. Only downside sometimes is obviously with such a high traffic location it gets slammed sometimes and it gets loud fast, but everyone works quickly and tries their best so just be patient ☺️

  • 5/5 buIls e. 1 year ago on Google
    I didn’t even eat yet and I felt so welcomed. All the workers here are so nice and considerate asking if they could take any dishes out of the way, refills. The appetizers and entrees. Chase was really nice and awesome. All the workers here are also good looking and pretty. Chase also gave me a handful of chocolate. I love that handsome man.

  • 4/5 Rebecca D. 1 year ago on Google
    Happily surprised at the gluten free options! Although it may be one pasta currently, I was told I could have it made however I wanted! Delicious, cheesy, and accommodating, it ended up being a great dinner. Our bar top server was kind and timely and our drinks were delicious. The crowd never subsided with people being willing to wait upwards of an hour for a table. I would say that speaks to the service and food! I hope your visit is as nice as mine was.

  • 5/5 Valeska K. 1 year ago on Google
    Just had the best experience at this Olive Garden. Our server Colby was so hospitable and attentive. He took great care of us, really making our night. He deserves a raise! Hope the manager sees this. Thanks Colby for making our experience from good to great - we will be back !

  • 5/5 Haley 10 months ago on Google
    My boyfriend and I went to dinner Thursday night, and had Joy as our server. Not only was the food hot and amazing. Joy was incredible. She had a great attitude, and was very patient with us when deciding what to order. I ended up getting the Chicken Tortellini Alfredo based off her suggestion. Best meal ever! We will be coming back, and obviously requesting her section!

  • 1/5 Princess 10 months ago on Google
    I will never dine in again at this location. I will only do pickup order from here on out. Once we arrive the service started out amazing. Our food took a while to come out but that's normal.The longer we were there the longer it took our waitress to check on our table. No other servers even came into the section . She never came back to asking if we need boxes. We ended up just paying at the table and leaving the food there. The couple that was seated next to us put in drink orders and were just left with no water or bread. When we finally left they couple was still left with nothing. No one spoke to us on our way out and there was no manager in site.


Call +1 614-885-0080 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ No-contact delivery

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