Chili's Grill & Bar image

Chili's Grill & Bar

Restaurant Bar Hamburger restaurant Family restaurant American restaurant Bar and grill Mexican restaurant Tex mex restaurant

Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting. People often mention salad, good, service, time,


Address

John Glenn Columbus International Airport, 4600 International Gateway Int'l, Columbus, OH 43219, United States

Website

www.chilis.com

Contact

+1 614-648-2540

Price rating

$$ $$

Rating on Google Maps

3.80 (487 reviews)

Open on Google Maps

Working Hours

  • Thursday: 5 am to 9:30 pm
  • Friday: 5 am to 9:30 pm
  • Saturday: 5 am to 9:30 pm
  • Sunday: 5 am to 9:30 pm
  • Monday: 5 am to 9:30 pm
  • Tuesday: 5 am to 9:30 pm
  • Wednesday: 5 am to 9:30 pm

Featured Reviews


Frequently mentioned in reviews: salad (6) good (6) service (6) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Brett V. 4 years ago on Google
    The picture of this almost $14 salad speaks for itself. I have loved Chili’s salads for years as they are typically full of great toppings in no short supply. This salad is the exact opposite. Minimal toppings, almost all white iceberg lettuce and just plain not worth it
    4 people found this review helpful 👍

  • 3/5 CMB C. 4 years ago on Google • 746 reviews
    Photos of the menu included. Do not go here thinking the prices will be the same as your local chili's. The prices are higher, a lot higher on some of the items. Others it seems more minimal. Of most of my meals during my entire trip to Ohio this was the second most expensive. The margaritas were good, so were fajitas, and the egg rolls were okay. My problem isn't the price or the food but the lack of professionalism in the staff on duty. I have been in airport chili's that were far more crowded but they didn't want to be there, the took forever to wait on us, and there were many dirty tables. We decided to sit at the bar to get quicker?? service but it took her time to acknowledge us and finally get out order. The app took a long time to come out, but dinner was quicker. We were early for our flight so we were not in a time constraint but this would be a problem for other consumers. I feel that anyone who takes a job at an airport should know how these businesses function and stop verbally complaining out it in front of guests.
    2 people found this review helpful 👍

  • 4/5 Brian M. 4 years ago on Google • 319 reviews
    This is a pretty good little "Chili's" Too located in the John Glenn Columbus International Airport right next to gates A1 and A2. I had the mushroom and swiss burger and it was very good and cooked to perfection. It came with fries and those were perfect as well. They have a nice assortment of beers on tap as well as in bottles. Seems like the Patron Margarita is a favorite here. The also have a To-Go walk up and order station located next to the entrance for those who just want to grab something and head to the gate. The bartenders and servers are very friendly and attentive. I had a very good experience here and recommend you pop in if you have some airport downtime.
    2 people found this review helpful 👍

  • 1/5 Jake B. 1 year ago on Google
    It was 655 pm in a completely packed terminal and the hostess told us the kitchen was closed for the evening. Ridiculous there are still easily 1000 people in the terminal. Not only was I turned away I watched them tell the next two people that walked up for the same reason. There are still a lot of flights out of here this evening. My flight was not for more than another hour and a half. You need to adjust your kitchen hours tremendously.
    2 people found this review helpful 👍

  • 5/5 Sourav C. 6 years ago on Google
    Great place to get some food and drinks before your flight. Only breakfast served till 10 AM, which is slightly disappointing. But the food and service is generally very good.
    2 people found this review helpful 👍

  • 5/5 Scott B. 4 months ago on Google • 727 reviews
    Great grab and go selections, including beer or pretty much full sit down bar/table options. Right through TSA

  • 4/5 Vincent L. 3 months ago on Google • 644 reviews New
    It is located inside the entrance of Southwest side. They had all the selections in the Chili’s menu and a great view of the airport with attentive service. But the price was a little higher than outside.

  • 5/5 Roca 7 months ago on Google • 41 reviews
    Important- restaurant is INSIDE security in Terminal A (Southwest airlines). NOT where it is depicted on the map. Ordering is at the table via QR code. House salad with salmon was excellent and HUGE. Best salad in the airport.
    1 person found this review helpful 👍

  • 1/5 Mad D. 1 year ago on Google
    You have to order on a website via QR code. The menu takes forever and is not intuitive. Items in the photos are not available like Presidente Margarita. Got a margarita and it came out in a pint glass, no salt, and tasted like sugary syrup.
    1 person found this review helpful 👍

  • 1/5 Adam S. 1 year ago on Google
    The QR scanning system was not explained well, and the waitress rushed off to another table before we explained we were paying separately. The ordering system was complicated and I had my friends orders on my order because we had scanned the same QR Code. The waitress came over and we explained this, and she told me "you screwed it up" for my friend mistakenly putting his salad on my order. There was no canceling system so she had to yell at the kitchen to stop and then come back and continue to be condescending towards my group because we had made mistakes due to a convoluted system. I highly recommend switching the ordering system, as it frustrates customers and waiters who take it out on the customers alike. I will not be returning and encouraging people to stay away.
    1 person found this review helpful 👍

  • 1/5 Tajuana L. 6 months ago on Google
    Very Racist couldn't get waited on 45 minutes...Im still here a manager finally came over and said something...like he was askin what their problem was he he still not back ...first time at chilis and last
    1 person found this review helpful 👍

  • 5/5 gary r. 3 years ago on Google • 102 reviews
    Everyone was very nice . Had great service and everything was super clean . Burgers were amazing like all chili's are they don't disappoint. Got to watch mechanics work on plane awsome view

  • 4/5 Pamela D. 4 years ago on Google • 91 reviews
    Food was great. Atmosphere was interesting especially if you're an old airplane fan and I am. Thought it was a unique restaurant but turns out they're more in California and Florida

  • 5/5 Kara P. 4 months ago on Google • 52 reviews
    Service was a little slower than usual. We was seated quickly but was an oversight but waitress & hostess on who was waiting on our table.

  • 1/5 Kari Y. 4 months ago on Google • 14 reviews
    Chili's should be embarrassed at this menu and service. There are very few options for food and after ordering online, I had to ask for napkins twice and sour cream 3 times. I ended up getting my own napkins. After all of that, I ordered guacamole and chips and the chips were stale. If not for the fact that this is the only restaurant in the terminal with alcohol, I would choose ANYWHERE else

  • 5/5 David Wayne F. 1 year ago on Google
    Very nice people. Right now we use a QR code to view the menue and then you pay online. The food came out quickly long before our flight. We tipped with cash but you can add a gratuity online also.

  • 5/5 Linda E. 10 months ago on Google
    We both had the chicken Ceasar salad. It was very good. Our server, Helen, noticing our disdain with the QR code menu offered real menus🙀 We were happy, happy.

  • 1/5 Daniel M. 7 months ago on Google
    Filthy restaurant. Dirty dishes and food cluttering almost every table.

  • 5/5 Nita K. 6 months ago on Google • 3 reviews
    Service was spectacular from Marissa bar service, Keke back of the house chef, Vaughn Manager, but the waitress on duty at the time ignored me the whole time so again the staff i mentioned sprung into action to make my experience memorable and appreciated


Call +1 614-648-2540 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Happy-hour food
    • ✓️ Late-night food
    • ✓️ Happy-hour drinks
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✗ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway

Trends



Last updated:

Similar Tex mex restaurants nearby

Easton Town Center image
1
Easton Town Center
Shopping mall
Sprawling venue with lots of shops & restaurants, plus a theater, outdoor concerts & holiday events.
4.50 (23.5K reviews)
Schmidt’s Sausage Haus image
2
Schmidt’s Sausage Haus
German restaurant
Unpretentious, long-running German eatery in a historic livery stable with live oompah music.
$$ $$
4.70 (10.3K reviews)
The Spaghetti Warehouse image
3
The Spaghetti Warehouse
Italian restaurant
Pasta is the specialty of this casual Italian chain with a family-friendly vibe.
$$ $$
4.20 (6.6K reviews)
The National Infantry Museum image
4
The National Infantry Museum
Army museum
👍👍 One of the most impressive museums dedicated to the Infantry and maneuver. Check out the poppy fields art exhibit; has a theater with IMAX, third in the state, restaurant is not yet reopened but it is nice. Amazing exhibits. Very proud to work for the military
4.90 (6.1K reviews)
The Thurman Cafe image
5
The Thurman Cafe
Hamburger restaurant
Bustling, rustic American haunt with oversized, toppings-loaded burgers & a full bar.
$$ $$
4.60 (5.8K reviews)
Last updated:
()