Featured Reviews


Frequently mentioned in reviews: time (14) good (13) cheese (10) staff (10) manager (9) sandwich (9) server (9) service (9) Frisch' (7) great (6)
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  • 1/5 Colleena W. 2 years ago on Google • 50 reviews
    First off, manager was no where to be found. 2 servers on the floor...who by the way did a great job considering they had zero support. I was so impressed with the young man who was also the cook. He jumped out front with the bus cart and starting bussing tables. I spoke with him as he was doing so, his name is Alex. I asked Alex about his job and what he hoped to be doing in the future and this young man told me he would like to be a manager someday. In my opinion this young man is well on his way. Actually probably more qualified than Helen ( the manager on duty at that time) I was a manager for many years....actually started waiting tables at Frischs back in the 80's and went from there. (At a different restaurant) I told Alex all of this and how a good manager is all over the restaurant when needed...cooking, dishes, hostess, bus person, or drive thru. He said he enjoyed his job and he was very kind. Just an amazing attitude. Thank you Alex for who you are. Oh and on another note, for those who don't know, salad bar is $12.99 by itself or 8.99 plus the cost of an entree. Salad bar was not fresh.
    8 people found this review helpful 👍

  • 2/5 C A. 5 months ago on Google • 106 reviews
    This store disappointed me...I got the Big Boy combo style (ended up with a hamburger with tarter sauce). Only 1 patty, cheese not melted and sandwich cold. Onion rings, yall know I love Frischs' onion rings, pasty white with maybe 2 actual rings. I called the store and complained to Mike. He offered to make it right but I probably won't take him up on it. The lady on the phone and at the window was fantastic 👌.
    1 person found this review helpful 👍

  • 4/5 Donna A. 4 months ago on Google • 126 reviews
    Been going here with my Dad and our neighbors for awhile now, last visit the salad bar was fresh even at 7pm. That hasn't always been the case but hoping it's the trend going forward. Frisch's isn't fancy but the chicken fried steak is pretty good, prices are affordable and if Becky is your waitress you've got a rock star server!

  • 3/5 MA W. 2 years ago on Google
    Had the 9.99 breakfast buffet. Not bad. The potatoes were good n crisp, with actual seasonings 😳!( y’all know I need my paprika, garlic n pepper ), everything was good for a $10 breakfast that I didn’t have to cook or clean up after.
    4 people found this review helpful 👍

  • 1/5 Ivan H. 2 years ago on Google
    I ordered some Nathans through door dash. Picked it up even though they don't offer pick on door dash. Let me tell you this was the nastiest food I've had all year. I ordered Two Philly steaks, a coney dog, and two cheese fries. All over it was terrible. The fries were burnt and soggy at the same time. The Philly Steaks subs weren't even edible. I've eaten at Nathans in New Jersey several times and it was consistently good. This was a disgrace to the name. Oh and Door Dash only gave a $12 credit of the $43 I spent. Never, Eva, Eva again!
    2 people found this review helpful 👍

  • 4/5 Tilly L. 1 year ago on Google
    The lady at the drive thru has no personality but she did her job. It would be nice if she was friendlier. This is my first time at a Frisch's Big Boy. I ordered the grilled cheese for one of my pups, Lola. The other one, Tilly, is extremely finicky and wouldn't want it. Well, Lola wanted the grilled cheese without the bread. She only wanted the cheese. Lol I tried the grilled cheese, and it was a bit too salty for me. The fish in the fish sandwich was thick and flakey. Very good for fast food. The fried mushrooms were good, too. I think the food would taste better when eaten after it was cooked, and not get transported about 10 miles, checked in, unpacked then eaten. I would probably eat at a Frisch's again on this trip when I want something quick. I will probably just get the grilled cheese, and give my dog some of the cheese, and the sandwich should be less salty.
    2 people found this review helpful 👍

  • 2/5 ReeSha H. 5 months ago on Google • 62 reviews
    Today they must have been short handed, the sausage was almost pink, the breakfast bar needed to be replenished and the fruit and lettuce looked old. The biscuits and gravy were good and the bacon and potatoes.

  • 5/5 Bill B. 5 months ago on Google • 58 reviews
    Waitresses were amazing !! They were genuinely happy working together Very personable. All 4 of us enjoyed the time we were there. I wish every place I went was so positive. The management team here is definitely doing something right !! Thank you to the entire staff !!

  • 4/5 Deseri T. 1 year ago on Google
    Frischs has a great breakfast buffet, thanks Bambi and especially Anna with braids- she was waiting tables and making sure the buffet bar stayed full- I loved both of their energies!!! Keep them!!!! We would have walked out if it wasn’t for Anna keeping the bar filled with options (when we first arrived it was dry, empty and out) Anna got news of that and made sure the bar stayed full from then on out!!! That’s what I’m talking about!!! Yeaaaaaa Frischs!
    1 person found this review helpful 👍

  • 5/5 Swagatron 1 year ago on Google
    Kaitlyn, Mari & Marques were sweethearts in drive thru, they were being very respectful the whole time and I love that about them! And Ciara was also very respectful and funny on cashier.
    1 person found this review helpful 👍

  • 1/5 Allison B. 1 year ago on Google
    If the breakfast bar doesn't close until 2pm there should be no reason it's empty and not being refilled at 1pm. It took us a solid 20 minutes with 6 kids to be seated after church. When we scrounged up what we could from the buffet we had no silverware. The server had to wrap silverware himself because whoever was supposed to do it the night before didn't. Even at that point they still hadn't brought our drinks. The manager didn't make us pay, but only because I asked. They didn't come to talk to us themselves. They made the server do it and it wasn't even his fault. He isn't overseeing the kitchen and staff. They need more professional workers. Very disappointing. UPDATE Then the "owner" responds to my post on here with a link that takes me to a picture of his face. Just makes this place even more unprofessional and I will NEVER take my family back here. They DO NOT care about their customers. If you want to rectify this situation you need to hire more employees with better work ethic. Sad what you've done to a family place.
    1 person found this review helpful 👍

  • 5/5 Off the Beaten P. 1 year ago on Google
    Shana was one the best servers we have had in a long time. She was very helpful. Very friendly and quick at taking care of all our needs. She should be noticed for making your company a better place for its customers.
    1 person found this review helpful 👍

  • 5/5 AC G. 2 years ago on Google
    Everything was wonderful. Anna our server was great and the manager very helpful. You order at the counter and your server brings the food to your table. The burgers, onion rings, mac and cheese were all great.
    1 person found this review helpful 👍

  • 2/5 Paul B. 1 year ago on Google
    Haven't tried the Sunday Brunch Bar in a while. Thought we would give it another chance. (Terrible Idea). 1/3 of the items were either slim Pickens or non-existent. My wife wanted the Gravy and biscuits. The Gravy was so thin that you could have drank it with a straw. Our server even asked the lady working the bar, if they could make a new batch. It never came. So sad! We use to love meeting friends there before covid. Never again!
    1 person found this review helpful 👍

  • 1/5 Google U. 2 years ago on Google
    Every time we order from here we always wonder why we did lol good is never right. I ordered a coconut cream pie and basically got a whipped cream pie, keep in mind the part does include the crust. Lol
    1 person found this review helpful 👍

  • 3/5 Kim M. 6 months ago on Google
    I like Big Boy's but I don't understand how they can have a menu item made so inconsistently. I usually get the Steak and Cheese sandwich and today I got a small bun with little meat. Literally the size of a small cheese burger from McDonald's. One day it will be a big sandwich with a big bun and the next a kid's sized sandwich. The worst part is the price. If I'm gonna be paying $8.99 for a sandwich, I better get a sandwich that's big enough and worthy of that price. I also got their new Brookie ice cream sandwich and I get home (which was about almost a 10 minute drive btw) and the ice cream was literally melted all the way. It must've been out of the freezer for a long time before I got it. Very disappointed with the food today.
    1 person found this review helpful 👍

  • 3/5 Xavier T. 6 months ago on Google
    This is one of those places that will be around for a while simply based on the fact that it is considered a classic. This specific location doesn't have too many things to be over hyped about personally. The food is actually pretty decent. Not many complaints there. However, the service and overall atmosphere is somewhat dreadful. You can tell the place is old and the service gets old real quick. Even if you order something online and then notify them while you are there. Still takes beyond a long time to get your food. Therefore, I rather just not go because I am not taking my chances on missing my bedtime for some food.
    1 person found this review helpful 👍

  • 5/5 Steven M. 6 months ago on Google
    We had a rather large group so I expected our wait to be seated would have been a little while. Much to my pleasure, we were seated in little time. The service: Let me tell you about the service! We were helped by Leah and we could not be any happier. This woman hustled like it was nobody's business. She was so polite and professional with all of us. We really enjoyed her helping us.
    1 person found this review helpful 👍

  • 4/5 Lea F. 2 months ago on Google • 25 reviews New
    I used to come to this restaurant many years ago and it is surprisingly still here. There’s a bit of change to it. They actually have a lot going on with a sit in restaurant, carry out and drive through service including a fairly large menu, and optional dessert variety. Do not try to order online. It does not work for some reason, but the staff is very polite, especially the manager and I appreciate it!! I’m glad I chose this tonight. Small personal observation note to ownership, if you want to have so much going on there should probably be enough staff to cover it all and hopefully they are fairly taken care of but it is an interesting concept.

  • 1/5 kristen s. 5 months ago on Google • 4 reviews
    There is barely staff in there and the staff that is there is beyond rude, the food has mold on it. When you order from the menu, they bring you out the wrong thing that you ordered. The waitress walked around with my food all over the restaurant then took it to the back and then brought it back out. I definitely do not recommend this location. This place doesn’t even deserve any stars at all.

  • 5/5 Allanah S. 1 year ago on Google
    Not only had I received my order quickly, but a staff worker named Cydni had made sure I had both got my food fast and made sure everything was correct (Because of dietary restrictions). Also, their politeness was through the roof, considering the fact that I was only getting takeout. The food was amazing though, for sure going again!

  • 5/5 Kim B. 7 months ago on Google
    Absolutely loved this place. The staff was very friendly upon arrival and was seated right away. The wait time for food wasn't long at all. The food was good, hot and delicious. Will be back definitely. Thank you the excellent service and food.

  • 1/5 Brian B. 7 months ago on Google
    First of all, I love me some Frisch's! This was one of the worst dining experiences I've had in a very long time. The server was extremely slow, no personality whatsoever. It took 30+ minutes just for a hamburger! Food came out, the fries were horrible (like they had been sitting). I was brought the wrong drink twice! I had a coupon for a free dessert but was charged twice for it in my receipt. When I went up front to pay and leave the manager didn't seem one bit concerned about my experience! People that sat beside me had a similar experience as well! Extremely dissatisfied!!

  • 5/5 Nicole M. 1 year ago on Google
    We had the best time with Kilo as our host. He was very attentive and timely with food and beverage refills. Very professional. Thank you for the great experience. Will definitely come back and hopefully Kilo is around to make it as good of experience as today was.

  • 1/5 Jenny L. 11 months ago on Google
    We waited 10 minutes totally ignored (only us 2 waiting for a table) with no hostess in sight and there were plenty of empty tables and not many customers. Several employees standing around doing nothing. Hostess finally came and sat us at a table. We sat for at least 10 minutes and never had a waiter say word to us. In fact, when the hostess took us to the table she didn't say anything and just threw 2 menus on the table and walked off. We finally gave up and left. Drove to Scramblers in Pickerington and was greeted as soon as we walked in. Waited 5 minutes or less for a table(and they were busy). Waitress came right away and we were served quickly. Totally disappointed in Frisch's- won't be back. We were at the same location 3 weeks ago and had a pretty bad experience with uncaring employees as well.

  • 5/5 Richard M. 11 months ago on Google
    Great good and service. Keylow our server was outstanding. Old buddy boy buns are back as well as some of their “Classic Dinners”. Italian Chicken and Open faced beef sandwiches just to name a couple. We were glad we stopped in.

  • 2/5 Tom E. 9 months ago on Google
    Very slow service due to lack of help. Salad bar bar poorly stocked. Food was poorly prepared. Literally had to go to our car to get water because our server couldn't seem to remember to bring ours. Frisch's seems to be going gownhill nationwide. To bad as they use to be a quality chain of resturants.

  • 1/5 Amy P. 1 year ago on Google
    I would give it a two star because the kids liked their food (chicken tenders and a plain cheeseburger), but all of our food was luke warm. My onion rings and cheeseburger were overcooked. The kids' fries were kind of soggy. The place was just dirty. The restroom was just gross. The floor was sticky, water was leaking from a commode, the door handle was filthy and the smell was horrendous. A lady in there said she complains of the smell every time she's there. It's sewer gas. All they have to do is put a gallon of water down the floor drains once a week to make sure the drain doesn't run dry. This is the Frisch's on Hamilton Road in Columbus/Groveport. The one in Grove City is so much better in every way. I passed Bob Evans thinking this would be better, but it was the worst $50 (yes, $50!) I've ever spent.

  • 2/5 Michelle M. 10 months ago on Google
    The wait is their biggest downfall inside or drive thru. Food is overcooked, staff is focused on smoke breaks or leaving early.

  • 5/5 Mark A. 1 year ago on Google
    My family,friends,and I eat here alot,weather to sit and done or to take home. Frisch's is a really great place to get food and that staff is always nice. Shout out to Marques, for giving my daughter and I a good smile and a happy Easter. He gives excellent service.

  • 2/5 Lori P. 2 months ago on Google • 2 reviews New
    Wanted to try their new featured peanut butter pie baby. Super disappointed. Barely any peanut butter cream in a shell. Little whip cream. Nothing like the picture. She dropped the bag on the ground so it looked even worse.


Call +1 614-836-1101 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Salad bar
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ All you can eat
    • ✓️ Healthy options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through

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