1/5 Alicia C. 7 months ago on Google • 2 reviews
Living
near
here
I
have
always
loved
Southwest
but
things
have
changed
over
the
years
and
our
last
visit
was
the
icing
on
the
cake.
My
fiance
was
walking
around
with
a
collapsed
lung
for
over
a
week.
After
we
figured
out
what
it
was
we
immediately
ran
to
the
ER
here.
We
were
told
he
would
probably
need
additional
surgery
and
they
no
longer
had
the
specialist
surgeon
needed
so
after
a
chest
tube
was
placed
he
would
be
transferred
to
Metro
(or
another
hospital
with
a
specialist).
We
asked:
since
nothing
has
happened
yet
and
he
wasnt
in
immediate
danger
why
we
couldnt
just
go
straight
to
1
of
those
hospitals....and
we
should
have!
After
being
talked
in
to
staying
everything
went
downhill.
He
had
to
get
a
chest
tube
put
in.
Having
multiple
collapsed
lungs
in
the
past
they
were
told
he
needed
to
be
fully
sedated
for
the
procedure
since
he
knows
how
and
what
things
have
happened
in
the
past.
They
supposedly
gave
him
4
doses
of
versed
yet
he
wasnt
even
starting
to
relax.
Not
like
they
cared,
they
started
performing
a
chest
tube
with
him
screaming
the
entire
time
and
extra
nurses
on
hand
to
hold
him
down
if
needed.
He
wasnt
slightly
relaxed
or
calm
or
out
of
it
and
felt
nearly
everything
while
the
doctor
struggled
with
the
entire
procedure.
They
left
him
to
sit
in
a
gown
covered
in
blood
and
tissue
(but
after
a
while
nicely
covered
that
part
with
a
bib)
for
hours.
They
couldnt
get
him
transferred
to
another
hospital
so
after
12
hours
in
the
ER
they
finally
got
him
in
to
a
room
upstairs
(thankfully)
because
it
took
3
+
hours
of
asking
multiple
people
to
get
it
"approved"
to
get
any
kind
of
pain
meds,
nurses
didnt
check
in,
etc.
At
the
7
hour
mark
we
asked
about
getting
him
food.
At
first
they
said
no
since
he
"might
be
transferred
but
they
will
ask
again"
then
after
3
more
hours
was
told
"the
doctor
said
he
can
eat
whatever"....like
ok?
Should
i
get
food?
Is
there
food
here
at
10
p.m.
since
there
isnt
even
water
in
the
vending
machines.
So
I
had
to
have
a
friend
bring
up
food
for
him.
The
nurses
and
staff
were
much
better
once
he
was
put
in
a
room,
he
regularly
got
needed
pain
meds,
they
answered
questions
when
possible
and
helped
him
get
back
to
moving
around
and
cleaned
up
from
the
still
bloody
and
messed
up
state
he
was
in
from
the
ER.
however,
He
still
needs
to
see
a
specialist
for
the
possibility
of
needing
a
surgery.
They
gave
us
the
name
of
some
one
to
check
with
but
told
us
to
"find
a
specialist".
No
good
information
on
how
to
care
for
his
incision,
when
or
how
to
get
stitches
removed
(terrible
stitch
job
too).
We
know
hospitals
have
trouble
keeping
staff,
they
cant
handle
the
beds,
etc.
But
even
calling
to
talk
to
them
now
results
in
angry
attitudes
and
rude
responses.
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