Ohio State Same-Day Care Outpatient Care Upper Arlington image

Ohio State Same-Day Care Outpatient Care Upper Arlington

Medical clinic ā€¢ Urgent care center

šŸ˜  cruel and incredibly abusive. the definition of "mean girls who want to exert power" and do so happily to sick patients. People often mention doctor, appointment, told, nurse, time, asked, practitioner, care,


Address

1800 Zollinger Rd, Columbus, OH 43221, United States

Website

wexnermedical.osu.edu

Contact

+1 614-293-2920

Rating on Google Maps

3.00 (78 reviews)

Open on Google Maps

Working Hours

  • Sunday: 7:30ā€Æam to 7:30ā€Æpm
  • Monday: 7:30ā€Æam to 7:30ā€Æpm
  • Tuesday: 7:30ā€Æam to 7:30ā€Æpm
  • Wednesday: 7:30ā€Æam to 7:30ā€Æpm
  • Thursday: 7:30ā€Æam to 7:30ā€Æpm
  • Friday: 7:30ā€Æam to 7:30ā€Æpm
  • Saturday: 7:30ā€Æam to 7:30ā€Æpm

Featured Reviews


Frequently mentioned in reviews: doctor (11) appointment (10) told (9) nurse (9) time (8) asked (7) practitioner (7) care (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kauser C. 6 months ago on Google
    cruel and incredibly abusive. the definition of "mean girls who want to exert power" and do so happily to sick patients.
    3 people found this review helpful šŸ‘

  • 1/5 S W. 1 year ago on Google
    Honey. If you can go somewhere else. Try there first. I accompanied someone to their appointment - the bedside manner was atrocious to say the least. Update 2/27/23: Your response - copy and pasted phone numbers and hours is a further reflection of the lack of actual CUSTOMER/PATIENT CARE. Lol Y'all could've at least tried to be original with the responses.
    3 people found this review helpful šŸ‘

  • 4/5 Shawn R. 4 years ago on Google
    The khiaus never works to check. This is the only office it dosen't work wright. If that gets fixed it be a 5 out of a 5.
    2 people found this review helpful šŸ‘

  • 1/5 A 6 months ago on Google
    Abusive toward patients, especially those with disabilities. Staff refused to wear ppe or even mask.
    2 people found this review helpful šŸ‘

  • 3/5 Kanesha C. 2 years ago on Google
    Not really sure what to say since I tried to walk-in but was handed a business card and basically put out. Called the number on hold for 30 plus minutes with no answer. Regular illness ie: sinus infection, laryngitis, strep throat, regular cold stuff can't be treated immediately. Best thing is to say yes I need tested for COVID-19 I guess but I haven't been around anyone and I have a little bit of my voice left. I assume it'll last for 1Ā½ days before I'm whispering or not able to speak. I pray for whoever else is sick we can't get help.
    2 people found this review helpful šŸ‘

  • 1/5 v v. 6 months ago on Google
    selfish unprofessional and abusive staff that do not abide by basic ppe protocols. do not seek treatment here for the sake of your own health.
    1 person found this review helpful šŸ‘

  • 5/5 Roger B. 2 years ago on Google
    Received a 3rd Pfizer vaccine shot. Everyone was pleasant, professional and efficient. I was very impressed
    1 person found this review helpful šŸ‘

  • 1/5 Katelynn W. 4 years ago on Google
    ABSOLUTELY DO NOT GO TO THIS PLACE! I am a former OSU alumni, so I support OSU facilities, and I am very shocked by the way Iā€™ve been treated at this place. I first established care here because I had concerns that I may have polyps and have a family history of polyps and colon cancer. My doctor examined me, and I asked her medical opinion if, given my symptoms and history, I needed a colonoscopy. She said sheā€™d go ahead and put a referral for that and had me send in a stool sample. If the stool sample came up irregular to go ahead and schedule the colonoscopy. I drove to the clinic to drop off my stool sample because I didnā€™t want it to get lost in the mail. 3 weeks go by, and I havenā€™t heard anything, so I called and was told my doctor no longer works there. I asked what I had to do next and was told to establish care with a new doctor. Then I was told the previous doctor put my referral in as ā€œpatient requestedā€ which meant that my insurance would not cover the colonoscopy, so I would need to see the new doctor and have him put in a referral as coming from him. I assured her I never requested a colonoscopy (who would actually volunteer for that??) and asked if they had the results of my stool sample. She said they had no stool sample on file. Even though I physically brought it there myself. THEY LOST MY STOOL. So at that point, I just rescheduled with the new doctor, who actually turned out to be pretty nice, so I decided to chalk that entire experience up to the previous doctor just not being very good. Then I made the mistake of going to their walk in clinic. I had previously scheduled an appointment with my doctor because I wanted to quit smoking and wanted to get a prescription for Chantix. I ended up needing to reschedule but couldnā€™t find a good time, but the lady said there was a walk in clinic with a nurse practitioner. I asked if a nurse practitioner was able to prescribe Chantix, and she said yes. I went to the walk in clinic and checked in with the front desk anf told them I was wanting a prescription for Chantix to quit smoking. They both seemed very confused. They said they didnā€™t think the nurse practitioner is able to do that, but they would go ahead and check me in and to go wait in the lobby. I asked if there was any way to confirm whether or not the nurse practitioner could before being seen because I didnā€™t want to waste anyoneā€™s time waiting or be charged for a visit if he wasnā€™t even capable of prescribing Chantix . I was reassured that the nurse practitioner would let me know definitively whether he could or couldnā€™t before even bringing me back into an exam room. So I waited and was called and took back by the interns where they took my weight and blood pressure for whatever reason. Only after taking my weight and blood pressure did the last intern let me know that unfortunately they couldnā€™t prescribe Chantix and that Iā€™d need to go to an actual doctor. I told her that was very frustrating because I was assured they would let me know before even seeing me. She apologized but told me that Al (the nurse practitioner) still wanted to ā€œpop in and say heyā€. I have no idea why because he couldnā€™t do anything to help me, and he already knew that. So he ā€œpoppedā€ in and apologized that he couldnā€™t actually do what I was in there to see someone for, but offered to schedule me an appointment with an actual doctor. I ended up walking out with no appointment, no prescription, and no actual help. Then I just received a claim that he charged me $150 DOLLARS FOR A LEVEL 3 OFFICE VISIT. I called billing and explained the story and was told there was nothing they could do because thatā€™s how he keyed it in. I have never been scammed so badly by anyone before. I am going to continue to dispute these charges, but Iā€™m telling you now, DO NOT GO HERE.
    1 person found this review helpful šŸ‘

  • 5/5 Mary H. 2 years ago on Google
    It was my first time there and everything was great. Good parking, staff were very helpful and there was almost no wait. My favorite lab everā˜ŗļø
    1 person found this review helpful šŸ‘

  • 2/5 Elisa R. 6 months ago on Google
    I went there today for a sore throat and the lady who brought us back to the room was very mean I canā€™t remember her name she said to me ā€œ is there a reason your not looking at me when u talkā€ I had to say sorry my nose keeps running and I'm kinda crying because I'm in so much pain, she seemed very irritated the whole time she was asking me questions. The other problem was I went to check in and the receptionist said I was a new patient even though I have been there multiple times and she had to re enter all my information and it took about 15 minutes of standing there in a lot of pain. Dr Karen who I saw was very nice and helpful but she was the only good part about my experience.
    1 person found this review helpful šŸ‘

  • 5/5 kevin g. 1 year ago on Google
    What a professionally run outpaitent facility with a personal touch this place is! I had a nuclear stress test, 6 weeks removed from hip replacement. They were so accommodating and just absolutely so pleasant to work with. Rebecca, Kevin, and John. ALL deserve to be recognized for the way they handle OSU and its patients. They are role models in their perspective fields. šŸ’Æ
    1 person found this review helpful šŸ‘

  • 3/5 Julie H. 1 year ago on Google
    Go to your primary care physician and hope for better. The nurse here was really not friendly. And I had been having symptoms of dyspnea, I could hear myself with an expiratory wheeze, just generally feeling not good. I did get the flu and COVID tests I was requesting per my coworkers requesting I do since I am a nurse and work with them and patients. They were negative and results were provided quickly, that same day. But I wasnā€™t even directed on caring for myself any further. I know I wasnā€™t feeling well that day; but I felt sort of mishandled that day. The NP who saw me was very nice. But I had also been having symptoms of acid reflux which were new and have since passed with fatigue along with these others mentioned. I was surprised that these women who were treating me did not consider that I might be having a myocardial infarction. Symptoms in women who are having MI can sometimes show up even like indigestion! I asked about this and was laughed off and told I was worrying too much. MIs do run in my family and did actually take my maternal grandmotherā€™s life. There are likely indicators for diagnosing or not diagnosing MI, but I was not educated on why they would not think that was what I was going through. I really wasnā€™t provided any education or any treatment for the dyspnea that I was experiencing. But I asked for the flu and COVID-since I was out of home tests and I did get those the same day.
    1 person found this review helpful šŸ‘

  • 1/5 Mindy P. 11 months ago on Google
    I went in as I had been sick for several days and was given no medication or tests. I was advised to test myself at home for COVID and sent a bill for $240. I highly advise against using this service. No one was in the entire building except for me and I still waited 15-20 minutes. I was also told to follow up with my PCP in a few days - for this charge my follow-up should be included in this cost.
    1 person found this review helpful šŸ‘

  • 4/5 James R. 1 year ago on Google
    Called as a new patient to make an appointment with a GP who was "accepting new patients." Earliest they could get me in was four months hence. Fair enough. Fast forward two months and they call to cancel my original appointment. They offer me the next available appointment, which is over five months away. I know I'm naive but that seems especially preposterous to me. Maybe one day I'll get the privilege of being treated here. Edit: After seven months was finally seen here, everyone was friendly and professional.

  • 5/5 Troy S. 1 year ago on Google
    I went to this location about a month ago for the first time, staff was friendly. I also learned this location has a lab which I will be utalizing more often since I recently learned the location I usually go to currently has restrictions do to being under construction. Overall a nice place and Iā€™m glad my first experience was a positive one.

  • 5/5 Anna W. 2 years ago on Google
    I came here for the first time today and honestly had a great experience. Every staff member was friendly and made me feel welcome. I saw Marie Gill, a nurse practitioner. She was personable, listened to my concerns and seemed like she truly cared.

  • 1/5 Mary K. 1 year ago on Google
    Walk in clinic is a trick. I walked in to find out it's a walk in with appointment. What kind of jargon is that? Luckily they had an appointment only 5 hours later. Finding a new primary. This is nonsense.

  • 5/5 Christine P. 1 year ago on Google
    I had a good experience at this location. I arrived at 7:35 AM for a fasting blood-draw. Main registration was quick and easy. Blood-draw went smoothly. Everyone was pleasant. I was in and out in less than 15 minutes. Parking was conveniently close.

  • 1/5 steven a. 2 years ago on Google
    We have to drive almost 2hrs for an appointment and they want to call and cancel 20mins before the scheduled time. What a waste of gas and time do not recommended

  • 1/5 brian H. 2 years ago on Google
    Would not recommend this location for anything heart or sleep related. Have been waiting for test results for 4 months now, nothing, was sent for sleeping issues, they sent me to get a new cpap machine which i didn't need because i already had one and cpap machines DON'T WORK not to mention a recall on the machine, the doctor up and quit and all follow ups were canceled. Have tried going to osu facilities in the past and got the same level of care then as i do now, lousy. Save yourself the headache.

  • 5/5 R. Bruce R. 2 years ago on Google
    Nice facility with helpful and friendly staff. Patient care is awesome. Parking is usually not a problem and you don't have to walk for block like on campus. Very happy with my decision to choose this facility for health care.


Call +1 614-293-2920 Open on Google Maps

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