The Escape Room USA - Columbus image

The Escape Room USA - Columbus

Escape room center

👍 The room was AMAZING (we did Night At The Castle. It has multiple levels and ladders and it was awesome). We had signed up for a different room though and when we got there they told us we had to reschedule because a piece was broken. They were very nice and accommodating about it, but we had to cha... People often mention room, great, escape, time, experience, rooms, helpful, guide, puzzles, recommend,


Address

459 N High St Suite 2, Columbus, OH 43215, United States

Website

escaperoomusa.com

Contact

+1 614-522-6692

Rating on Google Maps

4.80 (538 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 9:30 pm
  • Friday: 10 am to 12:30 pm
  • Saturday: 8:30 am to 12:30 pm
  • Sunday: 1 to 9:30 pm
  • Monday: 10 am to 9:30 pm
  • Tuesday: 10 am to 9:30 pm
  • Wednesday: 11:30 am to 9:30 pm

Featured Reviews


Frequently mentioned in reviews: room (76) great (41) escape (39) time (34) experience (23) rooms (19) helpful (16) guide (14) puzzles (14) recommend (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 CubalayaBandit 2 years ago on Google
    The room was AMAZING (we did Night At The Castle. It has multiple levels and ladders and it was awesome). We had signed up for a different room though and when we got there they told us we had to reschedule because a piece was broken. They were very nice and accommodating about it, but we had to change times. I wish they would have called us ahead of time so we could have planned accordingly. Parking is expensive for an hour and a half, let alone 3+ hours! And we had to reschedule the rest of our valentines date. However, the place really was amazing and we loved it. I would definitely go again! The door is easy to miss. It's just a small door with a small sign, but it's not far from the corner.
    2 people found this review helpful 👍

  • 5/5 Jessi S. 3 months ago on Google • 18 reviews New
    We did the jailbreak escape room and had a great time. Jonathan was our guide and he was fantastic. It was a challenging room but we figured it out with a minute to spare! Definitely our favorite escape room so far.
    1 person found this review helpful 👍

  • 4/5 Breana S. 3 months ago on Google • 309 reviews New
    For the most part the escape room is nice. It’s just very different from all of the other escape rooms I’ve ever been to. I’ve done Heist and Titanic. My biggest thing is I don’t like when clues aren’t linear or there are things in the room, including clues that don’t actually connect to the theme of the escape room. These rooms definitely do more of hiding items rather than having clues to find something. Again it’s just not something I’m used to so it becomes a bit confusing. It’s a bit pricey for the experience in my opinion and could use some more improvements but I would still give it a try or at least have it for people who are new to escape rooms.

  • 4/5 Amy M. 8 months ago on Google
    My daughter and I booked The Heist last weekend. This was a #7 difficulty. It was very clever and fun. This was my first time at an escape room and I would suggest two things; 1) during the introduction they steer you in a wrong direction to find your first clue. 2) This challenge is difficult and possibly unsolvable without the clues. My suggestion is to go ahead and press the button to use the clues provided. You need the hints.
    1 person found this review helpful 👍

  • 1/5 Joshua H. 9 months ago on Google
    Two of the puzzles did not work. The candle puzzle did not drop the key. We had very clearly solved it and were fussing over it for nearly ten minutes. The guide did not notice. We had to call in, at which point an employee came in and fixed it, but we had lost a significant amount of time. The scale puzzle triggered by accident. Since our guide did not inform us that the puzzle had been 'solved' we spent more time trying to solve it. The lighting in the room was dim and flickering, giving one of our members an incredible headache. There was no warning about this. The map we needed to find was illegible, so we were not aware that we were at the end of the puzzles and needed the door code. The room overall was not fun. It was extremely linear and cramped. Suggesting up to six people leaves several people with nothing to do. We could not hear the guide at all when he spoke, sounded like he was high.
    1 person found this review helpful 👍

  • 5/5 Mark D. 11 months ago on Google
    First off, so much fun! Definitely would do it again! Especially because we lost. We were the last group of the night and felt special. Our game master was Charles and he was great! We felt the high pressure of the game puzzle but still had fun. The best part has to be the excitement of the locks opening. Unfortunately, some of the lockers are outdated. Would definitely do it again.
    1 person found this review helpful 👍

  • 5/5 Ace A. 1 year ago on Google
    We had the best GM ever. She, Mac, was the most polite and fun ever!
    1 person found this review helpful 👍

  • 5/5 Chase P. 2 years ago on Google
    My friends and I had a great time trying the Contagion level. It was their second hardest level and none of us had previously done an escape room so we only got about 60% of the way through it, but it was still a ton of fun. Our host was Taylor and she was very pleasant and involved in our experience! I definitely plan on returning.
    1 person found this review helpful 👍

  • 5/5 Sean R. 2 years ago on Google
    Really enjoyed our escape room that we did! The KGB escape was difficult but exhilarating, and had lots of very intricate locks and puzzles. I’d highly recommend trying it out if you have an experienced crew. Taylor, our room host, was very pleasant and made the experience even better!
    1 person found this review helpful 👍

  • 5/5 Carissa P. 3 years ago on Google
    we had so much fun! The assistant manager/a new very friendly trainee were hosting our room and they were SO helpful. Informative and nice! The room was very challenging and full of surprises. Any staff member we came into contact with was so friendly and welcoming. We will DEFINITELY be back.
    1 person found this review helpful 👍

  • 5/5 Andrew W. 3 years ago on Google
    The room was very fun and thoughtful our guide Stephanie is the best
    1 person found this review helpful 👍

  • 2/5 Dan L. 2 months ago on Google • 113 reviews New
    Great concept, but the staffing really could use some improvement. Clues weren't put back the way they should have been, so we were told we could either pretend we didn't find what we found, or use it and then later find the clues we would need to find the one we found. Overall, the employee helping us seemed confused, so it was no shock that he didn't ask us to leave a review at the end of the experience (as others have on previous visits). Maybe next time it's worth asking who is working before reserving a room.

  • 5/5 Lee Ann T. 3 months ago on Google • 34 reviews New
    I've been to this place 3 times over the last 2 years, and each time it has been awesome! This is my work team's favorite place for a "team bonding" activity. Most of us are engineers and we find that the puzzles and clues are sufficiently challenging, it's clear there was a lot of thought put into the rooms. This last visit, Jon (no "h") gave us the perfect nudges without outright giving answers, and we literally wouldn't have made it without those. Thanks, Jon, for helping us keep our record 3/3!

  • 5/5 Cassidy S. 1 month ago on Google • 5 reviews New
    Fun and challenging!! Very cool set up! Mad dog was the best adventure guide! Want to do another one of their rooms.

  • 5/5 T B. 3 months ago on Google • 4 reviews New
    This was my 3rd time doing escape rooms and this one was the most enjoyable to date. Jonathan was extremely professional and was very helpful during our most crucial moments! I would definitely recommend The Escape Room USA if you’re looking for an enjoyable experience in downtown Columbus!

  • 5/5 Angela G. 3 months ago on Google • 4 reviews New
    Had so much fun at this escape room! It was my first time and everyone was so welcoming and nice - especially Jonathan, who helped us whenever needed. We wouldn’t have had such a great experience without him!

  • 5/5 Ryan M. 1 year ago on Google
    My team solved the Night at The Castle and had a great time. Our guide, Patrick, was wonderful and felt like another member of our team. We are eager to return and try the Contagion or KGB rooms.

  • 5/5 Shae B. 1 year ago on Google
    We played the Contagion room and had a great time, almost made it out too! Brandon was an incredible host!

  • 5/5 Brandon C. 1 year ago on Google
    When I came in I LOVED the building, and Amanda was ever so hospital! The escape room was also a vibe! I felt challenged, and overall I enjoyed my experience!!!

  • 1/5 Taylor M. 1 year ago on Google
    If I could give a less than one star I would. This was the WORST service I have ever received at an escape room. Not only were the “hints” redundant however, when finished, the man could not even give us the time of day to show us how everything was supposed to go and ended he was too busy telling us he had other clients, and there were only two people working. We spent well over $100 for this escape room and I was so disappointed. Luckily we found the escape game of Columbus and they were AMAZING and got us right in. If you want a true great experience I would highly recommend going elsewhere.

  • 5/5 Liz P. 1 year ago on Google
    Awesome place! Going through different rooms was the best part. We did the Jail escape and absolutely loved it. Our guide Patrick was fantastic!!!!!! Definitely recommend this place!

  • 5/5 Theresa G. 1 year ago on Google
    My 2 daughters took me to my first escape room and it was a blast! I thought this was awesome! And our guide Patrick was amazing!! You have got to go to this place!!!

  • 4/5 Kayla C. 1 year ago on Google
    My husband, brother and I did the Titanic escape room. Overall it was a fun experience and would definitely recommend to others! The only complaint I have is with one of the locks that require a number that isn’t clued to you. We spent a good 15 minutes trying to figure it out, but our host, Maggie, came in to save the day and helped us through it! We managed to get out with 11 seconds left on the clock!

  • 5/5 bill b. 1 year ago on Google
    This was an enjoyable team exercise. Definately took a diverse group to solve the DaVinci room. Amanda did a great job guiding us.

  • 5/5 craig v. 1 year ago on Google
    This place was awesome! Great escape rooms and scenarios! Went for a teamwork development for work and everyone had fun! Highly recommended for an escape room fun time!

  • 4/5 Maggie G. 3 years ago on Google
    First time going - very fun! Directions were unclear at first. Sort of just figure it out as you go. Started on the easiest one and still couldn’t get out. ALOT of difficult math involved in the one we did. Small rooms. Follow protocols for COVID so only your group at once. Amanda gave us clues to help, she was super friendly and helpful. I can’t wait to go again and try a different room!

  • 4/5 Lisa M. 3 years ago on Google
    Had an awesome time with my group here! Five stars if the talkies used to collect hints were a little easier to hear on and the dry erase markers they provided in our room were completely dry so we couldn't write anything down. Aside from that, Contagion was awesome and challenging. I had an amazing time and am already planning my next visit!

  • 5/5 Kenneth R. 1 year ago on Google
    As an escape room hobbyist, this place goes well above my expectations. The staff was wonderful and extremely helpful. The rooms have great sets and puzzle designs which really create a fun and interactive experience. I would recommend this place to anyone who wants a fun and interesting escape room experience!

  • 4/5 Deidre H. 1 year ago on Google
    Escape room regular here! This place had a good story line and some creative puzzles. We escaped and enjoyed the game, but the big draw back is the stairs/ladders in some rooms. Wasn't aware of this going in since there were no disclaimers regarding it on the room description. The room we did required us walking up a flight of stairs to get to the room and once we were in the room we eventually discovered a hole in the floor that had a ladder going down a level. If we only had to travel it once that would be fine, but we had to go back and forth between the 2 floors multiple times with the aid of the ladder. We were honestly afraid someone was going to accidentally fall in the hole and to the next floor, seriously injuring themselves. The puzzles and clues were very good and if it weren't for the hole/ladder it would've been much more enjoyable.

  • 5/5 Joseph B. 1 year ago on Google
    Our group did the Titanic room, and had a blast. A very dynamic room, with a fun variety of puzzles to work on. Kyler took great care of us, and certainly helped make it a memorable evening. Already looking forward to our next visit.

  • 5/5 Mande D. 3 years ago on Google
    Jenna took great care of us! She was patient and hosted us with grace. This was my first escape room experience and it was a lot of fun. I will most definitely visit again! Thanks Jenna!

  • 5/5 Deidra H. 9 months ago on Google
    This was only the second escape room I've ever done in my life, so we chose the easier difficulty, which was escaping the jail cell. My husband and I had a blast! It's a tricky place to get into but a great atmosphere and lots of fun puzzles. You have a walkie and can ask for hints if you need them. We recommend going here for a great experience!

  • 5/5 Katherine H. 2 years ago on Google
    A great experience, Drew was great at explaining, gave good clues without giving anything away, and genuinely wanted us to succeed. The escape room was so cool to explore and there was always multiple things to do so we weren’t all watching one person work. Will definitely go again!

  • 5/5 Ellen G. 10 months ago on Google
    I have been here twice (Titanic and Morgan's Raid) and had great experiences both times. The staff has always been really helpful and accomodating and the rooms are lots of fun. One note, the Morgan's Raid room, while fun, is very dark and poorly lit so if you have trouble seeing in low lighting environments I definitely do not recommend it.

  • 5/5 Lauren V. 3 years ago on Google
    Amanda was an amazing room host! Our kids want to go back tomorrow! Perfect for a rainy weekend. Our kids are ten and loved it!

  • 5/5 Sara P. 11 months ago on Google
    I did the Titanic room with a group of kids today. Our host went above and beyond. She was so patient and made the experience great! Will definitely recommend to others.

  • 5/5 Villia D. 4 years ago on Google
    This was a great team building exercise for our team at AEP. Meagan was a great advisor. We were in the Castle room. We were given an hour however we worked as a team and finished with 9.49 minutes to go. I would recommend this to anyone wanting to build up their team.

  • 4/5 John F. 5 years ago on Google
    Ingrid and the rest of the staff was very helpful, fun and kind. The room itself was creative, but had some very frustrating puzzles. I love puzzles and such as much as the next escape room goer, but having a sudoku is stupid. Even someone good as these (which I am not) will take 10ish minutes to do one. That's ten plus minutes where they are missing out on the other fun the room has to offer. Some of the text written on clues was very difficult to read, even with a magnifying glass.

  • 5/5 Grr T. 3 years ago on Google
    Did the castle theme today with 3 adults 4 children ranges 17-11 and we almost made it out! It was so fun though, interactive, plenty of jobs to do separate or together. It even had levels! Like physical levels, aka climbing was involved. Very impressed and will be back.

  • 5/5 Ashlee T. 3 years ago on Google
    Susu was really helpful. Room was great (jail break). Lots of fun.

  • 4/5 Travis K. 4 months ago on Google
    We did the jailhouse escape yesterday and everything about the room and the host was fantastic the only gripe I have is that the picture thing in the lobby didn’t send the picture it took to anyone? Which was kinda disappointing.

  • 5/5 Jordan H. 3 years ago on Google
    Contagion room - did with group of 6 with moderate to experienced escape room players. Essentially escaped with 0 seconds left. Room had pretty average theming, but strong puzzles and good amount of stuff. Certainly adequately challenging. Game master knew what was going on at all times and provided timely and good information appropriately. Somewhat hard to hear game master communication through walkie-talkie, but not too bad. Some unique elements. Overall high quality room and staff interaction. Amanda was our game master.

  • 5/5 Rachel B. 3 years ago on Google
    It was our first experience with an escape room and we were not disappointed! So much fun! Callie did a great helping us when we got there and explaining everything. I highly recommend!

  • 5/5 Mike C. 3 years ago on Google
    Andrea did a fantastic job helping our group through the Titanic Escape Room. I had a group from my 14 year old daughter's birthday party. So there was lots of chaos and Andrea had a lot of patience helping us. This was a lot of fun and it will be a memory that the girls will cherish for a long time.

  • 5/5 Rachel W. 3 years ago on Google
    I have done my fair share of escape rooms over the years, but Escape Room USA-Columbus is still my favorite place to visit. I have done the Heist, Contagion, Jail Break, Titanic, Morgan’s Raid, and Night at the Castle. Each room has been expertly thought out and provided a ton of challenging fun and excitement!! I love the mix of physical and mental puzzles as well as the storyline from each room. I have brought (and recommended) many friends to this location and every body has loved it. The rooms have been very clean and we felt very comfortable going our reservation. The employees are always very kind and helpful! Jenna and Taylor were both excellent room masters! The manager, Amanda was very responsive via email and cleared up and questions/concerns we had. I cannot recommend this place more! We will come back every time we can make it back to Columbus! Bonus tip: The bar is a great addition. Barley’s next door has some great beer and wings too!! Thanks!

  • 5/5 Scott F. 3 years ago on Google
    Our family had an absolute blast!!! It is so hard to find things to do with a 17, 16 and 14 year old they think is cool. This fit the bill. We will definitely be back to do the other rooms!!

  • 5/5 Jessica T. 3 years ago on Google
    Susu was great! It was our first time at an escape room and it was a blast! Amanda at the front desk was very helpful.

  • 5/5 James San F. 3 years ago on Google
    Fantastic experience and tons of fun! Amanda was perfectly helpful with clues and reminders when we needed them and that only made the event even more entertaining.

  • 5/5 Iabed 2. 3 years ago on Google
    Great experience Amanda was there to guide us. Me and my wife had a blast and will return

  • 5/5 Chyuan S. 3 years ago on Google
    Taylor helped us get out of jail! It was just two of us and we had a blast. Clues were difficult but solvable. Taylor was very helpful.

  • 5/5 Cassie C. 3 years ago on Google
    Had a great time! Sue sue did a great job helping us struggle through! Barely made it lol.. 😅

  • 5/5 Nicole W. 3 years ago on Google
    Amanda was a great room master! Our group had a great time

  • 5/5 Chad S. 3 years ago on Google
    Great time go check them out

  • 5/5 Josh F. 3 years ago on Google
    Pretty darn fun

  • 5/5 Megan D. 3 years ago on Google
    Had a great experience. Taylor was an excellent room guide and helped us escape from the jail with 8 minutes to spare. Will be back next time we come to Columbus!

  • 5/5 jeremy s. 3 years ago on Google
    Had a lot of fun! Me and my wife did jail break. Friendly people. Susu was very helpful and polite.

  • 5/5 Isaac S. 3 years ago on Google
    We had a great time! Jenna was super friendly and helpful

  • 5/5 Sammi K. 3 years ago on Google
    Meagan was awesome, had such a blast :)

  • 5/5 Jeffrey E. 3 years ago on Google
    Great experience and staff!

  • 5/5 Tristen R. 3 years ago on Google
    Jena was great!

  • 5/5 Christina G. 3 years ago on Google
    This place is amazing!!! They are very friendly and the challenges are out of this world. Definitely going back

  • 5/5 Ryan J. 3 years ago on Google
    My wife and I went and did the Jail Cell and Titanic rooms and had a blast. It was our first time doing an escape room. Our room advisor Vincent was awesome! Definitely recommend.

  • 5/5 Kaleb M. 3 years ago on Google
    It was great vvv hard but great Amanda was a great guide all around a good vibe and a great place to have some fun

  • 5/5 Mohab A. 3 years ago on Google
    Fun time with friends! They are very nice !

  • 5/5 Masked V. 3 years ago on Google
    Stephanie was amazing nice and very helpful the room was amazing and hard

  • 5/5 Jon T. 3 years ago on Google
    As my first escape room experience, i can happily say that despite not completing the room, it was a very immersive and entertaining experience. Definitely something i would reccomend to others! Shout out to our attendant Stephanie for being an amazingly helpful and friendly guide!

  • 5/5 Markeith D. 3 years ago on Google
    My first experience there was great and Stephanie gave the best service .😎

  • 5/5 Todd C. 3 years ago on Google
    We had a good time. It was the 1st time for 3/5 of our group. The staff were very nice and did their best to make sure we enjoyed our visit.

  • 3/5 Angela G. 3 years ago on Google
    Morgan's Raid was a good room...nice decor, decent puzzles. However, DaVinci Heist was absolutely terrible! Our 2 game masters were nice, but one was obviously very new and was a bit clueless about the room.

  • 5/5 Kaitlyn C. 3 years ago on Google
    Great time! Kai was awesome with us!!

  • 5/5 Celena D. 3 years ago on Google
    Thank you Megan for your help!

  • 5/5 Ashley B. 3 years ago on Google
    Their room designs are phenomenal

  • 5/5 Alex M. 3 years ago on Google
    Amazing time. The rooms are amazing and full of secrets

  • 5/5 Matt G. 1 year ago on Google
    Staff went above and beyond to help us have a memorable time! The two staff were amazing and made us feel at home. The Titanic room was incredibly detailed with understandable but challenging clues. Construction of the room was authentic! Would definitely recommend the Titanic room for those who might be skeptical about their ability to "escape"!

  • 5/5 Ross O. 2 years ago on Google
    We had booked Morgan's Raid, but they were having some tech issues and worked with us to rebook a different room that was fully functional. We did Night at the Castle with just two of us. We did not escape, but were very close to getting out. It's a fun, unique room. Some parts of this room are not fully accessible. You do not need everyone in your group to have full mobility, but there are areas some may not be able to explore. Thanks to Josh for being a great game leader!

  • 5/5 Chase S. 2 years ago on Google
    Nothing to say but great things about this escape room! I scheduled it for a large group, some people who have done escape rooms and some that haven't. Everyone had a great time, and the puzzles were really thought out. We did the kgb room and you could tell it was really well thought out. Our adventure guide Taylor was also amazing! She answered any questions we had and was really great to work with. But, everyone else that we interacted with was also amazing and very helpful. My one regret is that we didn't solve the room!!

  • 5/5 jed L. 2 months ago on Google • 1 review New
    Jessica was great we had a really good time she was amazing I have to add a whole bunch of characters here because I want her to be able to capitalize on this and I'm going to keep talking for a little bit so that I have enough characters that she can actually score on this review hopefully I have enough characters.


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