Palm Beach Tan image

Palm Beach Tan

Tanning studio

😠 I'm a frequent tanner who is not from the area. I attempted to purchase a single session while my wife was at the salon next door. I was told I could only purchase a session for half the maximum time since I've never tanned at that specific location before. Extremely inconvenient for me. The person... People often mention customer,


Address

1334 N Hamilton Rd, Gahanna, OH 43230, United States

Website

palmbeachtan.com

Contact

+1 614-414-7373

Rating on Google Maps

4.30 (87 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 9 pm
  • Saturday: 9 am to 7 pm
  • Sunday: 9 am to 7 pm
  • Monday: 9 am to 9 pm
  • Tuesday: 9 am to 9 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 TheJamesAvery 2 years ago on Google
    I'm a frequent tanner who is not from the area. I attempted to purchase a single session while my wife was at the salon next door. I was told I could only purchase a session for half the maximum time since I've never tanned at that specific location before. Extremely inconvenient for me. The person working the desk wasn't the nicest person in the world either.
    2 people found this review helpful 👍

  • 5/5 Lisa J. 5 years ago on Google
    I have been tanning with PBT since it opened and the best salon in Columbus. I have always had an excellent customer experience, which includes a clean, quality tan. I just encountered Paige on Saturday and she is EXCEPTIONAL! Extremely hard to hire committed and caring employees, when the hourly pay is minimal. Paige will grow with your business, maintain current clients and obtain new. I would love to see her receive a raise, it certainly is warranted. Thank You, Lisa M. Jones
    1 person found this review helpful 👍

  • 5/5 Amanda 6 years ago on Google
    Every time I go in to tan the girls are so sweet, and upbeat! They're great at getting me to buy new products- that and I'm always interested in the new products! This is a main reason I came back to palm beach over any other salon! Great customer care!
    1 person found this review helpful 👍

  • 1/5 Jenni G. 7 years ago on Google
    The store smelled like smoke. Cody is rude and none of them know what they're talking about when it comes to products . They just try to sell you whatever just to boost their commission. They're very pushy sales people. If I wanted to purchase something I would . I don't need to be talked to for 10 minutes about some product that I'm not going to buy . If I wanted to know about it I would ask ..
    1 person found this review helpful 👍

  • 3/5 Jenifer G. 7 years ago on Google
    Love the girls there!!!!! Cody and I clash over signing the tanning agreement six times in one month between two locations so as I paid for items he threw my change at me it landed on the floor where I left it, since then he's called me not so nice names as he didn't realize after I left my husband was still in the salon. I always go when I know the young ladies are working otherwise he ignores my husband and I and walks away. Love my experiences otherwise just think Cody may needs to take a customer service class and management training, as a manager you cannot always be right just as the customer is not always right, there's a happy medium he needs to find Jen

  • 5/5 Debbie L. 3 years ago on Google
    Palm Beach Tan is my 2nd home. Love the beds. Very clean and the girls who work there are the Bomb. In this cold weather. The warmth of the beds are so nice and relaxing..

  • 5/5 Susie G. 5 years ago on Google
    I've had some of the best customer service here. All the girls are super friendly and very knowledgeable! Very helpful! Also they keep their beds up to date and facility very clean. Thanks!

  • 5/5 Kristan S. 7 years ago on Google
    I really appreciate their patience and expertise when picking out products. I appreciate that they actually know chemically how the product works and is beneficial. I can be a skeptic to tanning and they made me feel more comfortable. Also love that there is almost never a wait and if so it's quick.

  • 5/5 Terry R. 1 year ago on Google
    Been a customer for over a year, clean, friendly, multiple locations

  • 1/5 Allison T. 5 months ago on Google
    I’ve had multiple issue with one blonde girl that works there. Had to go to a different location due to her incompetence and lack of help on fixing whatever was wrong with their system.

  • 5/5 Kelly F. 4 months ago on Google
    Always friendly. Super clean!


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