Tiffany Lakes Apartments image

Tiffany Lakes Apartments

Apartment rental agency

😠 This is our second year here and both years we've had 8+ months of raccoons infesting the attics, waking us up at night, urine coming through the ceiling etc. They don't care about their tenants, because if they did they would actually take care of the issue. I'm extremely disappointed with my exper... People often mention maintenance, apartment, Tiffany, nice, Lakes, staff, great, good, live, office,


Address

6345 Cooper Rd, Columbus, OH 43231, United States

Website

www.tiffanylakes-trprop.com

Contact

+1 614-485-7083

Rating on Google Maps

3.90 (102 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 6 pm
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: maintenance (17) apartment (15) Tiffany (15) nice (14) Lakes (13) staff (12) great (12) good (10) live (10) office (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Carissa G. 7 years ago on Google
    Karen the leasing agent is rude and seems extremely fake and in genuine. The apartment I was originally supposed to lease was flooding when when we walked into it. So then I was told when we went back to check on other apartments that would be coming available that there was one that would be available on Oct 19th. That was that days date. I said, "oh so this is available as of today then"... Karen looked confused and said oh wait wait that can't be right and changed the date to a time the next week. Then in the follow up email she sent me it somehow changed to the only apartment she would have available would be on December 15th. So I emailed her back the same day trying to get my questions answered in order to apply by the deadline for the pitiful special of a free microwave but did not receive a response so I did not want to apply. Just a warning to anyone thinking of leasing from them. They seem to be the exact type to get you in and forget you. All about the money. I give them an F for customer service.
    5 people found this review helpful 👍

  • 1/5 Alyssa C. 9 months ago on Google
    This is our second year here and both years we've had 8+ months of raccoons infesting the attics, waking us up at night, urine coming through the ceiling etc. They don't care about their tenants, because if they did they would actually take care of the issue. I'm extremely disappointed with my experience here and when I have friends looking for apartments I actively recommend they don't get a place here.
    5 people found this review helpful 👍

  • 1/5 Marvin R. 1 year ago on Google
    Do not rent from this place, they took my security deposit and charged me 1000 extra dollars for normal wear and tear after 6 years of occupancy. This place will find anyway to scam you out of your security deposit and try to add mysterious clean up charges after you leave. Maintenance response is poor and the leasing manager does not respond to phone calls. Buyer beware with this place they will scam you out of your security deposit.
    5 people found this review helpful 👍

  • 5/5 Russ E. 5 years ago on Google
    Ok – I have lived here since September (16) and what I have noticed is… 1. The Office (both K/S) – I’ve had positive interactions whether via email, phone, or just walking into the office to swipe a cookie (usually reserved for the guests ☺). 2. The maintenance crew – while delays sometimes do occur (i.e., high demand items/materials may be backordered), once the materials are in hand they – from what I have experienced – “get to it” and complete the job in what I consider a timely fashion. For me, they have only been professional and courteous. 3. THE neighbors – I have not had an issue with noise, intrusiveness, or being “creeped out.” Pleasant conversations, responsible dog-owners (i.e., picking up after), and nice setting (the photo as this is what we see from our patio) make it a home for us. “Would I recommend TL?” Yes – it has been a good stay for us.
    4 people found this review helpful 👍

  • 1/5 Cierra S. 6 years ago on Google
    WORST EXPERIENCE TO SAY THE LEAST. The current leasing office staff is rude, unprofessional, VERY discriminating and VERY METICULOUS. I have enough respect not to name identity's. However, PLEASE BE AWARE if you are interested in one of their units, not only will they have you take the proper steps to reserve the apartment, pay the holding fee's, and lastly claim the apartment but they will still show the reserved apartment around TO OTHER FUTURE RESIDENTS as if you never did these things. They will not refund you any reserved holding fee's or applications fee's if no longer interested, given the situation why would we. In addition, if you are an employee of one of their preferred employers that they partner with, if you do not meet THEIR CRITERIA of a "GREAT CREDIT SCORE", even though you are an active employee you will be neither FULLY or PARTIALLY compensated for any application fee's. Furthermore, they were indeed attempting to CHARGE US 3 MONTHS RENT IN ADVANCED. Be mindful that the unit we were interested in was $1,500 MONTHLY and we grossed more then 3x's this specific unit's MONTHLY rent. ANY OTHER apartments in OHIO that we have ever came in contact with said AT MOST THEY CAN ONLY CHARGE A FULL FIRST MONTH'S RENT. Lastly, I got into contact with their affiliate apartments managed by T&R properties AS WELL in Dublin, OH-called (The Residents) and they quoted "we would have to refund you the application fee's or reservation fee's if denied or no longer interested" given the circumstances OF COURSE. Please be aware people what you are getting yourself into before applying. Escalating this matter into the U.S. Department of Housing and Urban Development.
    4 people found this review helpful 👍

  • 1/5 Zuhayb M. 1 year ago on Google
    They don’t deserve Evan 0 star very poor service use to be good backing 2017 when Steve was the manager but now they said very service you need request by website and when you request they will not show up i liv this apartment for 5 years I can’t wait to finish my contract this year
    4 people found this review helpful 👍

  • 1/5 Amy C. 5 years ago on Google
    Living here is like living in hell!!!! 😡 The walls are thin and you can hear everything the people are saying and doing (if you catch my drift) next door!! 🙈🙉 I’ll rather be in college again!!! At least when you’re in college you have quiet hours!!!!! Loud neighbors, loud music inside and outside of home!!! I’m confused where the luxury is surrounding Tiffany lakes. 🤔 I think they’re hiding it somewhere because I can’t not find it! 🧐 Maybe it’s the higher ceilings (not the highest/not special), spider infested fireplaces, no instillation(wait for winter), and white base boards (ooh gee they aren’t brown wood) that makes it “luxury.” The grounds are not kept up, and no mulch has been laid down in years!!!!! 😒 I think if you’re already an dirty individual, meaning you don’t like to clean, smudged mirrors, don’t run the vacuum, don’t own bleach, maybe you never cook,etc, etc, than this is the place for you. Appliance are outdated, rusted, and dirty (deep clean yourself😫🤬😷), your carpet may not be replaced from previous use, just steamed cleaned. 🤮 They don’t even paint unless the renters before you actually messed the walls up. They’ll ask if you want a accent wall, paint only that, but not the whole apartment. They have a pool but I don’t I don’t know who cleans it (should be Fired) but I smell No chlorine!!! Sooo.... swim at your own risk I guess.. 🤒☠️ You're not paying for the luxury of this apartment you are paying for location. Everything is around you, that is the only plus, maybe Westerville school (if not then I wouldn’t have my child living here.) Overall, I can not wait to move into an actual luxury apartment with better management, maintenance, entertainment, and up-kept grounds.
    3 people found this review helpful 👍

  • 4/5 Joi W. 2 years ago on Google
    I love my apartment but it's not perfect. The timeliness of maintenance is not great. I've found fixing things myself is easier than trying to get maintenance to come out. The property was not plowed and sholved after heavy snow timely as well. I had a friend shovel and salt my walkway. Days later they finally came to clear the grounds. Overall I feel safe and at peace in my home.
    3 people found this review helpful 👍

  • 1/5 Dhaval P. 1 year ago on Google
    Worst community and maintenance ever, I am current resident, On "9/19/2022" I created maintenance request because our cooling system is not working at all, I can see maintenance ticket was closed without fixing the issue and our air conditioning is not working yet, I called many times in leasing office and every-time they just gives false promise to send maintenance guy to fix the issue but no one came till now, this is serious as in afternoon temperature inside apartment goes more than 80-85 and remains Hot till night and they don't care at all.
    3 people found this review helpful 👍

  • 4/5 Dvyne C. 1 year ago on Google
    Beautiful place. Just a bit pricey. Need to be a bit more nice to be worth 2400. Plenty of closet space & bathrooms. It's just that the finishes need to be updated, dry wall repaired and light fixtures updated.
    2 people found this review helpful 👍

  • 1/5 Joyce S. 4 years ago on Google
    I have heard they have new management. I hope things ha e improved!
    2 people found this review helpful 👍

  • 1/5 Shaun 8 years ago on Google
    If 0 stars were possible that's the score I'd give. Ghetto slums and trashy people. Owner is creepy around kids.
    2 people found this review helpful 👍

  • 1/5 Ashley L. 6 years ago on Google
    This is the worst apartment complex I've ever lived in. My air condition unit broke four times during the summer, my fridge broke and was not properly fixed until 5 days later... even the property owner T&R Properties would not give me a gift card to replace all of the food that went bad. In addition, the staff is generally rude AND we were charged more than our security deposit for tasks that we were "supposed" to do like professionally clean the carpets, move the stove to sweep under it, wipe above the cabinets (which were dusty from when we moved in) and other miscellaneous bogus charges. Save yourself the hassle of living here, please.
    2 people found this review helpful 👍

  • 5/5 Fred P. 1 year ago on Google
    We've been here 9 years and seen alot of changes but it always seems to be getting better.
    1 person found this review helpful 👍

  • 5/5 Jessica M. 2 years ago on Google
    I love Tiffany Lakes. My neighbors are so friendly and I really like the staff as well. I have nothing but good things to say. And my unit is gorgeous. High ceilings, wood floors. Just really nice.
    1 person found this review helpful 👍

  • 5/5 Ron Milner J. 8 years ago on Google
    my dad lives here. I enjoy staying here with him and my stepmother. the bedrooms are nice. the room I sleep on has its own bathroom
    1 person found this review helpful 👍

  • 5/5 deborah b. 1 year ago on Google
    I recently had a few issues with my apartment. Tony, who is apart of the maintenance staff quickly took care of the issues for me. It was a pleasure chatting with Tony about my work orders request. He thoroughly explained the issues to me and kept me up-to-date on the progress. He is friendly and amazing at his job! All around great staff, Tony and Lisa.
    1 person found this review helpful 👍

  • 5/5 Michael R. 3 years ago on Google
    This place is a sweet, sweet dream! The rental is excellent, spacious, clean and I'm thrilled with my new bathtub. The staff are amazing, kind, courteous and responsive. The amenities are all icing; the pool, the ponds, the clubhouse, the bike trail, the gym membership. Great people, great value, great place to call home. I highly recommend anyone seeking happiness - come check it out. Absolutely - hands down - the most warm & welcoming experiences I've felt since the week I spent in St. John, Virgin Islands. That's it - it reminds me of my happy place, St. John...minus the sea turtles... and burros.
    1 person found this review helpful 👍

  • 5/5 Sylvia S. 5 months ago on Google
    I have lived at Tiffany Lakes since 2019 and it is convenient and friendly community. The latest maintenance man Tony, is a gem. He is courteous, attentive and goes above and beyond the call of duty. He is super friendly no matter what time of the day it is, how busy he is or how hot or cold it is outside. He is consistently helpful and attentive. Good maintenance people are hard to come by. Very grateful he is at Tiffany Lakes.
    1 person found this review helpful 👍

  • 5/5 Charmaine W. 3 years ago on Google
    Tiffany lakes is a great clean, quiet, and professional property. It is not too many times that you find yourself finding these qualities when searching for a New home and also having the professional worker in the office that they have. There is a lady named Ashley that works in the office of Tiffany Lakes that was very informative, patient, professional, and kind that I dealt with. A lot of apartments do not have staff like this that represents their property in such a good way. The biggest thing that stood out for me was her patience and kindness. If you and yours family are looking for a place to move, this is the place you should consider if you want a stress free and relaxed environment.
    1 person found this review helpful 👍

  • 3/5 Thomas C. 5 years ago on Google
    Nice looking place from the exterior. Great pool and Office Center. Ladies at the front were awesome. I was just visiting.
    1 person found this review helpful 👍

  • 3/5 D. T. 4 years ago on Google
    Gina is the best thing at Tiffany Lakes...I can't think of the bald head dude name in the rental office....He was worst than Donald Trump.. He was mean & nasty and full of himself. Gina, the best thing in the office...I hope she running things, because she about business.
    1 person found this review helpful 👍

  • 1/5 AL T. 4 years ago on Google
    THINK TWICE BEFORE RENTING , IT LOOK "NICE" BUT THEIR SERVICE IS THE WORST EVER.
    1 person found this review helpful 👍

  • 5/5 Don C. 5 years ago on Google
    I lived here 2015-2016. I would have stayed longer but had to part ways with my roomie. I had a great experience here. Steve the manager is awesome and so were the rest of the staff and maintenance. We had new carpeting which really made it nice. Loved being able to walk across the street to a very nice walking /bike path /greenway. Pool is nice and it felt very safe. Loved the townhouse we had.
    1 person found this review helpful 👍

  • 4/5 K.A. S. 3 years ago on Google
    Nice apartment's

  • 5/5 Brenda D. 5 months ago on Google
    I have lived at Tiffany Lakes for a year. Lisa has been very helpful and nice. The property is beautiful very peaceful. The other residents are friendly.

  • 5/5 Patsy W. 7 months ago on Google
    Tony came over to paint my cabinets and ran into a problem. he was very patient and resolved the problem. i was very impressed. i hope he stays at Tiffany Lakes. we need more employees like him.

  • 1/5 Classical S. 3 years ago on Google
    Worst management ever very rude and unprofessional I can keep going but gonna save my time for something else

  • 3/5 treasure h. 3 years ago on Google
    Place looks kinda trashy. The creek was disgusting behind it.

  • 5/5 Christine F. 9 months ago on Google
    We have lived at Tiffany Lakes almost 12 years. It's been pretty good to us. Like anywhere else they need to keep good people. People who want to work! So it's had some changes. Everyone I've met has been good so far. We miss Steve but Lisa will call and talk to me which helps so much. So much... PS best part*** it's right near the highway in all directions. We're happy.

  • 5/5 Justin C. 4 years ago on Google
    Just moved in about a month ago. Me and my girlfriend absolutely adore it. Gina and Dorian assured us that they would fix several things inside our unit when we moved it. A couple of weeks later, we got our new stove (handle was broken), the sink fixed, the tub fixed, and a couple of other smaller things handled, all without bothering them about it. They might be on the slower end for maintenance, but we love absolutely everything else about it. It's a great community with great neighbors.

  • 5/5 Amber A. 1 year ago on Google
    Beautiful place to live. Grounds are kept and staff are very attentive and helpful.

  • 5/5 Jennifer J. 1 year ago on Google
    Beautiful property!! The staff is amazing!! Maintenance takes care things quickly and professionally. Highly recommend them for a wonderful experience for your next home.

  • 1/5 M. F. 4 years ago on Google
    Will rent be suspended or reduced during this panepidemic? Tenants are working less hours or have lost their jobs, what will Tiffany Lakes be do to help their community? Thank you.

  • 5/5 Z.F. T. 1 year ago on Google
    My wife and I applied for a unit and was immediately contacted by the Property Manager, Lisa. She was attentive, accommodating, and pleasant. We appreciated the entire experience. Thank you, Tiffany Lakes for being so professional and kind! ZFT

  • 5/5 dwayne w. 4 years ago on Google
    Nice landscape. Good view

  • 4/5 Swati R. 5 years ago on Google
    I think overall community is good to live, only thing they can add to their service is a timely and courteous response even if queued complaints are in pipeline from all residents sometimes. In addition, kid park is also needed with dog park so as dogs are taken care, so can be kids:-). They usually bike on luxury aprtment luxurious roads or end up playing outside on the path of ongoing vehicles, which is dangerous and also not civil. Overall still a decent, not noisy or overcrowded and a peacefully planned place to live in:-)...Keep up the good work!

  • 5/5 Natausha E. 1 year ago on Google
    Looks like a very nice community. The people who work their are friendly. Very helpful about renting an apartment. They just didn't have any available for the date that I was looking for. But would have been a nice place to live

  • 4/5 Belinda S. 4 years ago on Google
    I really feel at home here at Tiffany Lakes. I've live here almost two years. The grounds are well kept, the pool area is very clean. Always feel welcome when I stop in the manager's office. Steve and Gina are great property managers. They try their best to tend to all maintenance matters. Speaking of maintenance. Two thumbs up!! I have seen them working well pass my usual dinner time. I like the family atmosphere here. And.....close to Krogers, Wal Mart, Kohls and many restaurants and banking. I would have given 5 stars but some tenants do not adhere to property policies and it shows especially around the dumpster areas and some not cleaning up after their dogs. You know who you are. This is where I give maintenance another thumbs up. Why should they have to go behind tenants who do not seem to care how they leave there trash, furniture etc. around the designated trash receptacles. You have to stop in the Property Management office and say Hello to Dorian.

  • 1/5 L C S. 5 years ago on Google
    Never received my deposit. Moved out the latter part of October 2018. I contacted Tiffany Lakes Apartment twice and T&R Properties once (left a message). Never received a response concerning my deposit. This is no doubt in my mind, one of the worst apartment complex I've ever lived in. Where is my deposit?

  • 5/5 J. S. 7 years ago on Google
    Staff was friendly. The place seemed well groomed. Can't complain about plowing snow as EVERY complex has issues with cars skewed all over the place. Beautiful views and lighting and pretty spacious in comparison to others sites. $850-$1000 for 2 bedroom pretty typical but you get more at Tiffany Lakes and two bathes.

  • 4/5 DANIELLE T. 5 years ago on Google
    Very unique.

  • 4/5 Nicole L. 7 years ago on Google
    A fantastic place to live! The staff is great, my neighbors are friendly, and my view of the pond is amazing!

  • 4/5 Stephen A. 5 years ago on Google
    Need to hire more maintenance personnel

  • 5/5 Arlee S. 6 years ago on Google
    Very nice apartments, I was helping someone move out, but from what I seen it's nice

  • 5/5 Lisa H. 6 years ago on Google
    Convenient

  • 5/5 Abigail H. 6 years ago on Google
    I live here currently and I feel that the quality of living space, speaking of the duplex style unit, is a great price and definitely a good area to live just up the road from downtown Westerville. The staff is very friendly, personable, and quick to respond to needs. Also, great parking set up, especially living in a unit with a built in garage which is so rare to find in a large rental property like this.

  • 4/5 Adena G. 6 years ago on Google
    Place is nice to live. A little too uppity for me. But overall a nice place to live


Call +1 614-485-7083 Open on Google Maps

Trends



Last updated:

Similar Apartment rental agencies nearby

The Gardens Apartments image
1
The Gardens Apartments
Apartment complex
😠 Fire incompetent Managers Janet Sanchez & Emily Wanamaker. GoldOller (Company that runs The Gardens at Easton) is an organization of criminals who value Profits $ > over Public Safety. There was a recent armed shooting here at The Gardens on August 1, 2023 that left 2 Residents shot dead! My properl...
4.60 (1.6K reviews)
The Commons at Olentangy Apartments image
2
The Commons at Olentangy Apartments
Apartment complex
👍👍 I have been here 7 years now so that says a lot about the community. The office staff is friendly and helpful. Also smiling and patient. The amenities are well maintained and worth the value. Ros was helpful today when I called, she went above and beyond the call of duty.
4.40 (1.1K reviews)
University Village image
3
University Village
Apartment complex
😠 I wrote this review the other night but University Village either is able to delete my review or reached out to Google to delete it. On Monday, October 23, a University Village EMPLOYEE VANDALIZED my apartment. How did he do that you may ask? Well, my toilet was clogged and when the maintenance disp...
3.60 (644 reviews)
Dublin Park image
4
Dublin Park
Apartment complex
😠 False advertising. Not “luxury” at all. Units are nothing like pictured. Units are falling apart, water damage that has been never been fixed. Maintenance does not fix anything, unskilled repairs. They put caulk around my toilet instead of replacing wax ring. It’s Jan 21 and the pool is still not op...
3.40 (535 reviews)
Sterling Place Apartments image
5
Sterling Place Apartments
Apartment complex
😠 Horrible experience so far. I was supposed to move into my apartment on 4/7, but when I received my keys and walked into the apartment, it was not ready for move in (see pictures below). I spoke with Riley on multiple occasions about my concerns and the condition of the apartment. I was told that th...
4.10 (513 reviews)
Last updated:
()