Hawthorne Lakes image

Hawthorne Lakes

Condominium complex

😠 Now that I’ve been moved out and don’t have to worry about their non sense let me tell you the whole run down of my experience in this hell hole. From the first week my now wife, son, and myself moved in we had issues with shady people and getting dirty looks from their maitenece guys (we owned our... People often mention parking, work, month, company, bill, unit, lived, water, live, residents,


Address

5400 Cedar Springs, Columbus, OH 43228, United States

Website

brayco.org

Contact

+1 614-465-7828

Rating on Google Maps

3.20 (20 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 10 am to 3 pm
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: parking (11) work (9) month (8) company (7) bill (7) unit (6) lived (6) water (6) live (6) residents (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Drew M. 6 years ago on Google • 9 reviews
    Now that I’ve been moved out and don’t have to worry about their non sense let me tell you the whole run down of my experience in this hell hole. From the first week my now wife, son, and myself moved in we had issues with shady people and getting dirty looks from their maitenece guys (we owned our unit so we would never actually need these tools) well my first interaction with one of them was being walked up to while cleaning out my jeep and being told “is that your dog leash on that tree” and after I just said yes he said “well remove it” okay I get it so I just say “okay I’ll move it” wellthat wasn’t good enough, this guy stood right behind me while my back was turned to him until I eventually said dude give me five minutes and i will move it. Next I would constantly be accused of my dog pooping and not cleaning up even though literally everyone around me had dogs as well. I would always come home to letters in the mail of them threatening to fine me for something like having my sons wagon on my fenced patio. Lastly I almost broke out into a fight with a maitence guy for on a Sunday morning pounding on my door then proceeding to swear at my in front of my then two year old son because the inside of my window was cracked. You can’t even notice unless you’re right up on it. Gated community ? I bought the place off my uncle, he lived there from 2011-2015, I lived there from 2015- late 2017 I never once saw that gate work. Fitness room ? Locked. Good luck getting a Key. It’s all broken for the most part anyway. Geese, geese are everywhere, poop is everywhere, nothing is done about it. The pond next to my unit ? The fountain doesn’t work, so in the summer when there’s a dry spell and that water doesn’t move ? Oh yeah, smells great. They go through NEP for utilities, read their reviews, 1.2 star rating, enjoy paying through the nose for power and water. I’m not the first to mention but yeah cock roaches, seriously was becoming a problem for me and all my neighbors. But they won’t admit it’s their problem even though most the units around me were rented. The parking lot is new I will give them that. HOWEVER when it was made there was too few spaces for the amount of units, so got home after 6:30? Have fun on your hike from your spot to your unit. Management changes every six months because no one wants to fix it, the back half of the neighborhood is falling apart as well. I can’t say enough BAD things about this place. I promise you stay far, far away from Hawthorne lakes “condos” apparmtnts. Worst place I’ve ever lived. Forgot to mention, a goose died in the pond next to my unit. It stayed there and rotted, all summer. Only away after a big storm that pulled what was left under the water. Nice move. That guy who gave them a five star review either works there or just moved in. We liked it when we first moved in too. Give it a few months.
    17 people found this review helpful 👍

  • 4/5 Rina 4 years ago on Google • 155 reviews
    I freaking LOVE it here!!! Going on 3 years I believe. It is extremely peaceful, a beautiful site to see and PLENTY of food and shopping nearby. The only con is the energy company that they use which is Nationwide Energy Partners (NEP) your monthly bill is BOGUS every single month. Prepare to spend $150 per month on average for it. The highest bill I have received was $265. For a 2 bedroom condo???? HOW?!?!!!!!!!!!
    6 people found this review helpful 👍

  • 1/5 Drew M. 6 years ago on Google • 6 reviews
    I hate this place. They have these pain in the ass people called CPS who will complain and try to fine you for breathing the wrong way even though we own our unit. I wouldn't recommend this place to my worst enemy. Latest problem with them. They're trying to fine me 25 dollars for having my 2 year olds wagon on my porch. I mean come on:
    8 people found this review helpful 👍

  • 2/5 Sean M. 9 years ago on Google • 58 reviews
    ok place to live, been here for 2 years and ready to move. If someone owns a condo by you and rents it out, you don't know who is staying by you. Also the security gate at times doesn't work and will lock up when trying to open. The owners of company has let hot tub go to waste and to get a key to the gym is impossible. Bunch of car breaks ins from time to time.
    3 people found this review helpful 👍

  • 5/5 Manolo M. 6 years ago on Google • 7 reviews
    Great place to live, actually unfair comments coming from people who has not follow rules and coming from places were there is not respect for the community. If you are planing trashing and not follow any community rules! Definitely this is not the place to live. Community is well maintained and everyone who want to live in a quite place clean and follow rules is welcome. Have a great day everybody.
    5 people found this review helpful 👍

  • 1/5 JustCallm3Karma M. 8 years ago on Google • 4 reviews
    Do not. I repeat DO NOT buy or rent a condo from here. First off they call them "condos" when really they are just your standard apartments. The gate has been broken since January and is still not fixed, yet they still advertise as a gated community. The geese population here is OUT OF CONTROL so much that it's made me late to work on multiple occasions. The hot tub didnt work all summer long, and will probably not work next summer as well. Their gym is a joke that you cant even get in on because they never issue keys. Hmm let's see... I tried to book the party room for my daughters birthday in January and my baby shower which was in July and was not called back to book it both times. You have to have parking passes to park somewhere other than visitor parking which is out in BFE. It took us two months from moving in for our parking passes to finally be issued to us. They say if you don't have a parking pass you will be towed yet we've never seen anyone towed. Also whoever designed these apartments and the parking along with it didn't make enough spaces for how many apartments there are so if you plan on parking after 7 PM your SOL and have to park about a mile away from your apartment. They also allow those with no parking passes to park in residents spots and do nothing about it. The electric company is a third party company which means bills are always about $400 for a 2 Bedroom apartment, oh and if youre even a day late on your bill they charge you $94 every time in late fees. Last but not least if your still considering living here then you should decide if you like stepping in dog poo... It's EVERYWHERE and the apartments won't do anything about it no matter how much you complain, residents with dogs here don't care where the dog poops even if it's on someone's front porch, they leave it. Imagine your kids wanting to go outside and play and you have to say no because there's doggy poo land minds everywhere. NOT WORTH THE MONEY TO DEAL WITH ALL THE HASSLE THIS PLACE HAS.
    5 people found this review helpful 👍

  • 5/5 Cynthia B. 5 years ago on Google • 27 reviews
    Condo is very spacious. Many pet stations around the complex - wish other pet owners would use them! I like the fact the security gate comes down at 8pm. I have yet to see any bugs in my condo - not one. I never see addicts around either. As for the geese, yes they are here but what really can be done? Geese are at all the ponds in the Hilliard/Columbus area. I should know as the company I work for does geese control. And as for NEP - I haven't had any issues, All these people saying they are paying $165 a month for it - even if mine was that high it runs less than what I was paying for Columbia Gas, AEP and Columbus water.
    2 people found this review helpful 👍

  • 1/5 Tia J. 5 years ago on Google
    Very poor place to live lived here for four years first off NEP sucks you electric bill will be at least 165$ per month . Resident dong clean up thier dog waste so it’s every where parking sucks , herion addicts all over the place they be hanging around all early morning hours and trash always overflowing
    3 people found this review helpful 👍

  • 2/5 Erica G. 5 years ago on Google
    Still terrible although they said they were changing management. Pool has an open sign but is locked, requests not completed in a timely manner and the front office is never staffed.
    2 people found this review helpful 👍

  • 1/5 Dynasty C. 2 years ago on Google • 6 reviews
    This place is terrible. You have to practically beg for maintenance people to come out to fix even the smallest issues. The ac is never working even though it’s almost a 100 degrees outside.
    1 person found this review helpful 👍

  • 4/5 Dee/Ana V. 7 years ago on Google
    Live here manager is super nice works with me when I needed her to work with me for rent . Apartments are pretty standard but I work in another apartment community and hawthorn lake apartments are a bit more spacious In width ...I never had a problem with nation wide energy ...it has both your water and electric bill and last month my bill was $150 this month 200 ( I wash a lot and always always have a light on all day all night and keep AC on at 67-69 in the summer 72-74 in the winter / my bill was never more than $220 ) so to me that is very comparable to when I had AEP ... Stay away from APL I hated them . Nice place overall
    1 person found this review helpful 👍

  • 5/5 Laura P. 8 years ago on Google
    NEW MANAGEMENT!!!!!! I Promise we are working really hard to make the current and future residents happy. Great things are coming! We want to rebuild the perception around here.

  • 1/5 monalisa c. 1 year ago on Google
    My complaint is not about the property in general. I’ve lived here since 2019 and NOT ONCE have any issues with anyone (complaints, etc) or the property in general. I keep to myself 100%. I called the management 3x in 3 weeks, due to parking issue. Unassigned parking areas in the whole complex, residents mostly have their own “usual” spots and we respect each other. But there’s this 1 vehicle which causing commotion, he’s not a resident, he parked on my and my upstair neighbor spots on and off. I don’t have an issue with it, but smoke pot and cranked his music and bass loud which only a few feet away from my unit. I talked to him once and he threatened me, disrespectful, and harassing me when he thinks I’m home by turning on his bright light. I reported to THE BRAY company and they NEVER RETURNED MY CALLS. If the business wouldn’t even make an attempt to call, I wonder if it’s a dishonest company. BE CAREFUL!

  • 1/5 Ashley A. 6 years ago on Google • 1 review
    DO NOT MOVE HERE!! Management doesn't take care of things.. cockroaches, goose poop everywhere, electricity is through Nationwide Energy partners which charges apx $200+ a month, windows have drafts, not updated, residents don't respect each other, dog poop everywhere, no water pressure in 2nd bathroom, sink was broken for 4 months, management keeps changing probably for good reason cause nobody wants to deal with the place. The "gated entry" hasn't worked since we lived here. There isn't a hot tub, they cemented over it. And rental residents don't have access to the gym". CANT WAIT TO MOVE OUT!!!
    9 people found this review helpful 👍

  • 1/5 Haley M. 6 years ago on Google • 1 review
    HORRIBLE place to live. The management is absolutely ridiculous and they nitpick EVERYTHING. We just recently moved out due to a cockroach infestation in the surrounding units. Dog and goose poop EVERYWHERE. You will alshave be paying at LEAST 200 in electricity per month because they go through NEP
    3 people found this review helpful 👍


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