Store 5a image

Store 5a

Jewelry store Fashion accessories store Watch store Jewelry buyer Handbags shop Consignment shop

One of the Top rated Fashion accessories stores in Columbus


Address

3960 New Bond St Suite 5a, Columbus, OH 43219, United States

Website

www.store5a.com

Contact

+1 614-923-6633

Rating on Google Maps

4.90 (208 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 10 am to 6 pm
  • Sunday: Closed
  • Monday: 10 am to 6 pm
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: store (24) great (22) service (21) Darcy (19) experience (17) customer (15) items (15) helpful (14) recommend (14) jewelry (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Brian L. 8 months ago on Google • 22 reviews
    One of my favorites to visit when I am in Columbus, OH or Nashville and is easy to shop with online! You can call them and everyone is great to talk with. A special thanks to Kathy for our latest deal!
    1 person found this review helpful 👍

  • 5/5 Crystal J. 1 year ago on Google • 3 reviews
    Darcy Gilmer was amazing! She was helpful, knowledgeable and without pressure she gave us the best service! She kept the purchase a surprise for my son who was with me and she was just as excited as we were when he found out the timepiece was for him! Everyone in the store was polite and friendly but Darcy was top notch! I’m excited for my next purchase with her assistance.
    1 person found this review helpful 👍

  • 4/5 shiraz r. 3 years ago on Google
    Checked out this spot several times, the have good used luxury goods. Customer service was great. Looking forward to using my business and travel bags here soon.
    1 person found this review helpful 👍

  • 5/5 Emily K. 3 years ago on Google
    This store is the real deal! I had a great experience on a recent transaction as a first time customer. The client service team is professional, honest and responsive. The store’s buyer is knowledgeable and thorough. Definitely check them out and ask for Jeffrey. He’s patient, warm and so fun to work with-the best part of my experience! 10/10 recommend.
    1 person found this review helpful 👍

  • 5/5 Sean H. 1 year ago on Google
    Kathy Thomas is wonderful and I would absolutely recommend buying from her. She was friendly, genuine, she and Jesse (the director of Store5a) stand by their products 100%. I would have no trouble referring friends and family here, you can buy rest assured they will take great care of you.
    1 person found this review helpful 👍

  • 5/5 Amanda B. 1 year ago on Google • 22 reviews
    Thank you so much Store 5a! I received my bracelet and I LOVE it! I truly appreciate your diligence and consideration: closely inspecting and fixing the clasp before shipping it out. Your customer service is one of the reasons I shop with you first and often!!!

  • 5/5 Ron D. 1 year ago on Google • 16 reviews
    The customer services was truly an experience there. I highly suggest you ask for Ms.Kathy because that's who helped us. My family purchased a few items from Store5a and we are happy with our purchases. The quality and authenticity is there. You will not have to second guess if it's authentic or not because they have proof and authenticator for you.

  • 5/5 Theresa G. 1 year ago on Google • 9 reviews
    Great price, authenticated products, and amazing customer service. Kelly in shipping called FedEx to try and re-route my package, and then she called me back and texted to make sure I got my item. Packaging was very nice. My necklace came in a beautiful travel case. My whole experience made me feel like VIP.

  • 2/5 Callista P. 3 months ago on Google • 8 reviews New
    I was so looking forward to loving this store, and I’ve been following them since their early days in the Short North. All of these reviews are amazing and rave about the boutique. However, I noticed most of these reviews come from buyers. As a seller, I had a pretty bad experience. I was so excited to bring some things in to sell and start building a relationship with this boutique. I collect different luxury handbags and accessories mostly from the original designer or from online boutiques. I was hoping this in person experience would be better. I was so disappointed that I didn’t even get to meet face to face with a buyer. They looked over my items within minutes (kudos for the speediness, but I’m also concerned about how thorough and considerate they are when it comes to buying products) It would have also been nice to have received an explanation of their buying strategy when I first arrived. It may have changed my mind about what I brought. Other resale boutiques might have a different target customer or strategy. Also note - I was selling handbags, not jewelry. Selling and buying jewelry from here may be a completely different experience…Anyways, the buyer was only interested in one item at a disgustingly low offer price. Would have been nice for them to at least say it to my face. I will just stick to buying and selling my luxury items online. (Fashionphile is the best.) Things I did love: the cleanliness of the store is impeccable. I was helped immediately. Their displays of the handbags they did buy are fantastic.

  • 5/5 Nevin N. 2 years ago on Google • 7 reviews
    I received the Rolex “Hulk” I purchased and I couldn’t be more pleased. I have been looking to add one to my collection for a long time and when I saw one at 5a, I had to pull the trigger. The process was super smooth and it was delivered the next day (on a Saturday)! My experiences with 5a have exceeded my expectations and I will definitely be on the lookout for another piece to add to my collection!

  • 5/5 Natali M. 3 years ago on Google
    Kathy helped us purchase a beautiful watch for my husband. She kept any eye out for one that would fit our needs and contacted us as soon as she found it! I highly recommend using her for your next purchase!

  • 5/5 Laurel M. 3 years ago on Google
    Excellent prices, high quality, brand name jewelry and knowledgeable, helpful and friendly employees.

  • 5/5 Apollo S. 3 years ago on Google
    Very nice pieces and selection provides quite a bit of variety. Sales staff are friendly, helpful and knowledgeable. I found some beautiful earrings.

  • 5/5 Avante M. 3 years ago on Google
    I thoroughly enjoyed my shopping experience today. Darcy was so helpful and went above and beyond!! I can't wait until my next visit!

  • 5/5 Linda 3 years ago on Google
    The display cases were beautifully arranged with a nice selection of jewelry. Darcy, the young lady who helped me, was very professional, knowledgeable and friendly. Also when she was looking for an item I requested another young lady voluntarily joined her in the effort. When the ring I was interested in was located I was assured it would be sized for me and an appraisal will be included at no additional cost. I enthusiastically recommend 5a to anyone interested in beautiful, quality jewelry.

  • 5/5 Nadia K. 3 years ago on Google
    Store 5a is one of the neatest shops I have visited! Immediately upon entering, the staff was very friendly and excited to show me the newest products and inventory. I immediately fell in love with a handbag, and Darcy was incredibly knowledgeable about the bag. When I asked about selling items, the staff was just as helpful and walked me through the entire process. On my first trip, I ended up selling a handbag and leaving with another handbag, a watch, and a new favorite store! Highly recommend if you're looking for upscale items at reasonable prices and great customer service.

  • 5/5 Jon P. 3 years ago on Google
    Excellent, friendly service and once again I found the perfect birthday present. And then, found another one while waiting for the first to be gift wrapped...... perfect!!!!

  • 5/5 Rommy U. 3 years ago on Google
    Very nice store and friendly staff. Darcy was very personable, attentive, and knowledgeable. I returned after a few days and bought a handbag. Highly recommend.

  • 5/5 Ginson S. 3 years ago on Google
    I popped in after lunch to look for a last min. anniversary gift for my wife. Darcy was fantastic! She quickly helped me find the perfect gift! Can't wait to go back for myself.

  • 5/5 Ledio K. 3 years ago on Google
    Great place to buy from ! Sales lady was great owner was great very personable people ! No pushy sales people felt like I was doing business with my neighbor very comfy and welcoming.

  • 5/5 Dana 1 year ago on Google
    My experience was very pleasant. Kathy was helpful, but not at all pushing a sale. I love my purchase and will definitely shop Store 5a again.

  • 5/5 Justin R. 3 years ago on Google
    Darcy was absolutely amazing! She treated me like she had known me forever and made me feel right at home. I would highly recommend going to see her if you’re in the market for any type of jewelry or other accessories! Thanks again for everything Darcy!

  • 5/5 Sally M. 1 year ago on Google
    The sales ladies at store 5a are great. Not pushy even in a luxury environment. Quality items, very pleased

  • 5/5 ohmy g. 1 year ago on Google
    Wonderful experience in all regards. Vendor is responsive to questions. Item was packaged well and sent quickly. Reasonably priced and in beautiful condition, like new.

  • 5/5 bobbie S. 1 year ago on Google
    Fabulous high end reseller of designer handbags, jewelry, and limited high end clothing and shoes (primarily Supreme for men). The store is meticulously clean with a helpful but not overbearing staff. Sign up for emails for insight into new products offered weekly.

  • 4/5 Michael S. 1 year ago on Google
    Classy environment for pre-owned jewelry, watches, handbags, and assorted other unique items. Ive purchased several pieces and the sales team is always ready to help. They keep their website up to date which is good since their inventory moves quickly.

  • 5/5 Malena P. 2 years ago on Google
    5a was so easy to work with! I sent them photos of my item, they sent me estimates and a shipping label. As soon as they received my item they confirmed the price and funds were sent me within a week. I would definitely work with them again! They have excellent service!!!

  • 5/5 Sarah G. 1 year ago on Google
    Store 5a is a great place to buy pre-owned luxury items as well as sell to them. They were phenomenal to work it. They quoted fair prices and their process was seamless.

  • 5/5 tyann a. 2 years ago on Google
    This store is very nice. They have some beautiful, high-end, resale items. You can easily find a lot of great quality name brand bags here. They almost look brand new. The staff is also very friendly and helpful.

  • 5/5 Akshar P. 3 years ago on Google
    I went in to sell some items. Got a call from Katie a couple days later; she was great in explaining how much my items were and broke everything down for me. She was very helpful and I felt confident and comfortable. Highly recommend!

  • 5/5 Amina 3 years ago on Google
    Everything about Store 5a is 5 stars. The space is so elegant and modern and clean! It felt like an art gallery but for jewelry. I already knew the ring that I wanted but obviously perused just because. Their selection is outstanding. I tried on my ring and instantly fell in love. Darcy helped us by giving a detail description of the ring and made the whole process really easy. Darcy was incredibly personable and I would definitely go back to work with her again!!

  • 5/5 Wendy M. 3 years ago on Google
    This by far has been the best experience utilizing an luxury consignment retailer via online. Mollie, was so very patient with me and responded rapidly to all my mounting questions and concerns. She walked me through the entire process and provided a multitude of additional photos prior to my purchase. She also went out of her way to obtain additional 3rd party authentication on top of what was originally produced. In addition, she made time to ship my item the very same day even though it was nearing business closing hours. This is a top notch operation and I feel totally confident and trust Mollie and the rest of the team at Store 5A. Trust to me is the biggest factor and proponent in dealing with transactions of this nature. I will most definitely be a repeat customer for as long as the store is around!

  • 5/5 Michael M. 3 years ago on Google
    Darcy was super helpful in finding a Christmas gift for my wife. The diamond necklace is beautiful and what a great value! Superb customer service and robust selection. Thank you!

  • 5/5 Priya K. 3 years ago on Google
    This store is amazing. Purchased a designer earring at half the price that was in excellent condition. Darcy at the store was amazing to work with and responded promptly to all my questions. The store’s customer service and shipping is par excellence. I’m very happy with my purchase and their service.

  • 5/5 Rasha 3 years ago on Google
    Great service, fast and easy. I had to sell a couple of things and Katie and Molly were super helpful through the process of doing so. They answered all the doubts I had and made everything much easier.

  • 5/5 Valerie F. 3 years ago on Google
    Introducing: Your new obsession. So glad I found their website! Accurate descriptions of everything, fair pricing, and some really unique and great finds you won't be able to get anywhere else. Loving my "like new" YSL Uptown Pouch, and can't wait for my next purchase.

  • 5/5 Shawn B. 3 years ago on Google
    My sister and I went to the 5a store at Easton, mostly out of curiosity. Neither of us planned to purchase anything. We were greeted by a gentleman by the name of Jeff. He was personable, professional, attentive, but not overly aggressive. What impressed us the most, is that he treated us like buying customers. He didn't ignore us, as if we couldn't possibly afford to buy anything. Well, I purchased a handbag, and will check back periodically for other items.

  • 5/5 Timmons F. 3 years ago on Google
    My experience with Store 5a and Katie was outstanding. She was extremely helpful in arranging the transfer of the item I purchased from another store and promptly notified me of its arrival. She was extremely courteous and friendly. Ed Timmons

  • 5/5 Andrea J. 3 years ago on Google
    I inquired about an item and received a call back immediately. Darcy was so sweet and showed me other items I inquired about with no pressure! I ended up buying the original item that is in excellent Condition. I’ve shopped here in the past and every visit has been a pleasure. I’ve always felt welcomed.

  • 5/5 Jackie H. 3 years ago on Google
    A great buying and selling experience 🙌🏼💕 Highly recommend to all my friends!!!

  • 5/5 Zachary C. 3 years ago on Google
    Had a great experience here! Jeff helped walk me through a variety of products and was always cognizant of my given price range. Found a great necklace.

  • 5/5 Hany A. 3 years ago on Google
    Great store! Awesome products! Friendly staff! Darcy was beyond helpful and polite! Love the staff, definitely telling my friends about it and will for sure be back soon!

  • 5/5 Brooke M. 3 years ago on Google
    Darcy was great! She helped me pick out the perfect necklace for a friends birthday. She sent me quite a few options and made sure shipping was a breeze!

  • 5/5 Tracy P. 3 years ago on Google
    I’ve purchased a few David Yurman pieces from Store5a. They always go above & beyond with their services. The pieces are always in Excellent shape & they even sized 1 of my DY cigar band for free! I highly recommend Store5a!!

  • 5/5 Channel Lyn S. 3 years ago on Google
    Jeff was awesome! He was so pleasant and friendly to work with. Such wonderful energy. Thanks again Jeff I’m sure I’ll enjoy my pieces I have now.

  • 5/5 Beverly S. 3 years ago on Google
    Hello I had a great experience with Jeffrey he took great care of me when I went in there to purchase a pair of earrings last week. The customer service was wonderful, if you do go into shop they have an amazing store and ask for Jeffrey he was great! Beverly Sampson

  • 5/5 Molly F. 3 years ago on Google
    Very clean facility and friendly staff. I’ve been a loyal Diamond Cellar customer for years and have purchased several items from Store5a. All of the products are well taken care of and exactly what is advertised. Will continue to purchase all of my luxury goods here.

  • 5/5 Kim L. 3 years ago on Google
    Beyond expectations! Saw a few online items of interest. Expecting to window shop at store but ended up purchasing quality jewelry for myself and family for upcoming holidays. Reasonable pricing and excellent customer service (Darcy at Easton).

  • 1/5 Sig Of Wall S. 3 years ago on Google
    Went in for a quick cleaning. Aggressive sales tactics from inexperienced new hire. Prices are dramatically inflated for cheap 10k and 14k jewelry. Over head at this Easton Town Location is extremely high, guess who pays for that. As a New Albany resident i am disscussed with the service here.

  • 5/5 Thomas M. 3 years ago on Google
    Sales person Kathy was wonderful. The right place and person if you are looking for great customer service with your purchase.

  • 5/5 Ann B. 3 years ago on Google
    While deep “Covid cleaning,” I found a new 14 karat bracelet, tags still on! I took it to 5a and promptly received a check for it. Great service!

  • 5/5 LeighAnna c. 3 years ago on Google
    I had a wonderful experience at store 5a with Darcy!!! I let her know that item that I wanted and within a couple days she let me know that it would be available and sent me the link!! Such amazing customer service and an awesome store. Highly recommend!!

  • 5/5 Tim T. 3 years ago on Google
    Professional, honest, great store and best of all I received a couple hundred more than I was expecting for a cash offer on my premium brand watch. Thanks!! I recommend checking them out, especially, Kathy at the Easton Columbus location.

  • 5/5 ron e. 3 years ago on Google
    Hospitality and service was excellent. She went above and beyond to not only find what I was looking for but to make sure I was happy.

  • 5/5 Josh N. 3 years ago on Google
    Excellent and first class experience! I’m a watch collector and I’m always very impressed with how knowledgeable and helpful each staff member is. Well done!

  • 5/5 Candy B. 3 years ago on Google
    I came across the store online and found the pieces quite charming. Upon entering the location the environment was extremely inviting. The jewelry was dazzling. Darcy picked up on my style and was able to recommend an additional item . You would never know that their inventory was pre-owned. They have an outstanding variety. You will find something that will dazzle you. I know I did.

  • 5/5 Gail W. 5 months ago on Google • 2 reviews
    This store is awesome! Bought a Gucci tote they described as very good. I actually think it was new. Soooo happy with it. Michaela is a gem and an asset to this business. Packaged so well and quick shipping. Highly recommend.

  • 5/5 Alizeh K. 5 months ago on Google • 1 review
    Excellent service , told my sales associate exactly what I was looking for and she was able to find exactly what I needed very quickly and efficiently.

  • 5/5 King R. 3 months ago on Google • 2 reviews New
    Very nice clean place good customer service very respectful people and if u have nice jewelry pieces or Nice Rolex watch they will give a good price on it I sold a Rolex to them and was happy with the price they gave me so go check them out it will be worth it.


Call +1 614-923-6633 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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