Jeff Johnson & Co image

Jeff Johnson & Co

Jewelry store Jeweler Jewelry designer Jewelry repair service Jewelry appraiser

One of the Top rateds in Upper Arlington


Address

5025 Arlington Centre Blvd #130, Columbus, OH 43220, United States

Website

www.jjandcompany.com

Contact

+1 614-459-8890

Rating on Google Maps

5.00 (364 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 11 am to 5 pm
  • Wednesday: 11 am to 5 pm
  • Thursday: 11 am to 5 pm
  • Friday: 11 am to 5 pm
  • Saturday: 11 am to 5 pm
  • Sunday: Closed
  • Monday: Closed

Featured Reviews


Frequently mentioned in reviews: ring (47) Jeff (39) Johnson (27) jewelry (25) work (25) service (22) recommend (19) wedding (19) staff (18) engagement (17)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Philip V. 3 years ago on Google
    Wonderful jewelry repair job on a vintage Sterling silver amethyst stone bracelet. Wad fast a reasonable cost. Will definitely use them again! Thanks so much.
    1 person found this review helpful 👍

  • 5/5 Giovanni S. 10 months ago on Google
    They helped my wife design her engagement ring. Tamara was patient, very professional and creative. Mutually agreed-upon changes are were made to increase durability. They checked for approval at every step of the way and we are very impressed with the results. Special thanks to Tamara and Carol.
    1 person found this review helpful 👍

  • 5/5 Wendy T. 10 months ago on Google
    I was recently referred to Jeff Johnson & Co. I am so grateful to have discovered this family-owned jeweler. The women I worked with were extremely knowledgeable and professional. Honestly, I am out of my comfort zone in a jewelry store, but their kindness and genuineness made me feel so welcome. I highly recommend Jeff Johnson & Co.
    1 person found this review helpful 👍

  • 5/5 Mary M. 2 years ago on Google
    Absolutely thrilled with the over and above customer service from Vickie and JJ&Co! I called on a Tuesday afternoon requesting an emergency necklace made by pickup that Saturday! Stopped in close to closing, picked out a chain, and received a call THuRSDAY that it was ready! And absolutely gorgeous! Can not ask for more or recommend more highly! This is true family- from Vickie to Jeff to the amazing creator - all have been working together for decades! Experience matters!

  • 5/5 Jim D. 1 year ago on Google
    Great first experience with Jeff! Was able to repair a bracelet which was extremely delicate and we thought it was not repairable. Highly recommend his services!!

  • 5/5 Linda C. 1 year ago on Google
    Rich helped us find the perfect ring - he is very knowledgeable about the diamonds and settings and gave us a lot of his time and attention. We had a great experience!

  • 5/5 Ohio Cal L. 1 year ago on Google
    Rich worked with me to change a cherished ring of my Mother's into a necklace - it is BEAUTIFUL!!! He also sized and put a new stone (my birthstone) into another ring of hers and I must say it is more beautiful than the original. He and the rest of the staff are awesome, they "get it" when it comes to jewelry and how personal it is and what it means to people. GREAT craftmanship!

  • 5/5 Yvonne T. 1 year ago on Google
    And I took an inexpensive sterling silver ring that had meaning to me In and Jeff looked at it and offered to fix it. He was honest and upfront he was very fair about the price. I greatly appreciate his wonderful work and the customer service that I received.

  • 5/5 Alan S. 1 year ago on Google
    I was referred to Jeff by a friend. I wanted a custom pendant for my wife. I found Jeff to be very personable. He listened to my ideas and budget. His design was exactly as I imagined it would be. The finished pendant is absolutely beautiful.

  • 5/5 Amanda Z. 1 year ago on Google
    I went here to get some rings resized and I can’t recommend them enough!! Sweet and attentive staff and you can tell that the owners genuinely care about their customers and their service. My rings fit perfectly!

  • 5/5 Kathy B. 1 year ago on Google
    Jeff Johnson Jewelers always does a great job! Beautiful work and personal service. My ring showcases my mother’s wedding ring stones so beautifully.

  • 5/5 Carol H. 1 year ago on Google
    I had a 14k vintage watch that I had converted into two pendants for family members. I could not have been more pleased with the way they turned out. They are amazing.

  • 5/5 Emilee G. 1 year ago on Google
    My husband purchased my engagement ring from JJ&Co. and they sourced beautiful diamonds to choose from and custom-made and designed my matching wedding band! Carol is fabulous and their master goldsmiths do incredible work!

  • 5/5 Shane S. 1 year ago on Google
    Madeline and the team went above and beyond to help me create a beautiful custom engagement ring. Madeline was very easy to work with and extremely informative about the process and how different styles would change the look of the ring and the stone. Very satisfied with the ring and hopefully will be returning to get our wedding bands

  • 5/5 thomas P. 1 year ago on Google
    They did it again! Rich created a beautiful necklace for my Mother years ago. It had 2 diamonds in it. After her passing, my wife suggested to have each of the diamonds made into 2 separate necklaces for each of our daughters. Rich did the work again on both of them & we connected with Jeff on our visits. On this Mother's Day weekend, we know Mom is smiling at the heirlooms her granddaughters will be wearing. Thank you!

  • 5/5 Andie H. 1 year ago on Google
    Jeff Johnson and Co. has done such an amazing job of repairing my jewelry and also repurposing some old and priceless family heirloom pieces. They have done a beautiful job and are such a joy to work with. Everyone there is so helpful and sweet and fun to talk to! They are definitely my go to place now!

  • 5/5 georgia k. 1 year ago on Google
    What service! I needed three charm bracelets repaired and was quoted the standard two weeks; the next day, I got a call that my bracelets were ready. When I picked them up, they were shined, secured, and ready to go. Also, the jewelry selection is unique so browsing is great fun!

  • 5/5 John S. 2 years ago on Google
    Rich and Jeff Johnson staff did an excellent job resizing the ring that was too big. It looks beautiful and my wife loves it. Customer service is obviously a premium for these guys.... A rare commodity in our current culture of no one caring about the customer.

  • 5/5 andrew d. 1 year ago on Google
    My wife and I had a wonderful experience getting our wedding rings and various gifts from Jeff Johnson & Co.! The entire staff were there for us through the whole process and were a tremendous help getting our rings from concept to reality. Great communication, timely delivery and beautiful craftsmanship! A special thanks to Carol and Madeline for helping pull everything together and for the great tips for a Hawaiian honeymoon.

  • 5/5 Lizzie J. 3 years ago on Google
    I took my engagement ring and wedding band here to be sized and I'm super happy with the results! They were extremely pleasent to deal with and provided a quick turn around for me to pick up my rings. Took one week and they called to let me know I could pick them up whenever once they were ready. They are also reasonably priced. I would definitely recommend them to others and will be going back the next time I need something done!

  • 5/5 Chris T. 3 years ago on Google
    The staff were very friendly and accommodating. They took the time to talk to me and teach me tips and make sure I got what I wanted. They were very patient and willing to work with me. I would highly recommend Jeff Johnson & Co.

  • 5/5 Nicholas H. 10 months ago on Google
    Best experience ever when not knowing where to start for engagement rings, wedding bands, and even repairing and re-building a family heirloom! Quality is unmatched. Amazing place. Madeline is the best help as well.

  • 5/5 Main I. 5 months ago on Google
    They have always been amazing - I have repairs, alterations, and custom jewelry done at Jeff Johnson and it has always been a tip top experience.

  • 5/5 Leslie R. 4 months ago on Google
    Professional and friendly service. Tamara was most helpful in listening to what I wanted and staying in touch throughout the process. Jeff himself did the work to transition my grandmother’s screw-on pansy earrings to pierced earrings with posts. I am over-the-moon that I can wear them!

  • 5/5 JungleJane B. 4 months ago on Google
    So happy to have found a family owned jeweler again. Their work is excellent and amazing customer service. Very reasonable prices. My son bought his engagement ring for his fiancé here. They worked with him on the design with knowledge, patience and excitement. I have had several pieces repaired. They cared about each piece and the work is meticulous. Could not be happier, highly recommend!

  • 5/5 Brooke H. 7 months ago on Google
    Jeff did a fantastic job designing my wedding set. He listened, advised, and then created a finished product that is perfect! I can’t say enough good about my experience. Thank you!!!

  • 5/5 Jack G. 8 months ago on Google
    I brought a bracelet into Jeff Johnson jewlery after being turned down by other jewlery repair shops. It has extremely high sentimental value to me, so I wanted it repaired to last the rest of my life. Not only was the customer service top notch, but the craftsmanship was outstanding. I no longer have to worry about my bracelet coming apart on me. Excellent work Jeff Johnson & Co.! I am extremely grateful!

  • 5/5 Diane H. 8 months ago on Google
    Jeff and his associates are a pleasure with whom to work. They are very professional, prompt, and go out of their way to please. I highly recommend them

  • 5/5 Briley R. 8 months ago on Google
    What an amazing experience!! Working with Jeff was fantastic! It was so much fun creating my fiancé's engagement ring. Jeff gave me so many good ideas, and brought my vision to life. Everyone in the shop was extremely nice. We will return!

  • 5/5 Kelly M. 10 months ago on Google
    They we able to fix an incredibly delicate and thin band with diamonds in it with the utmost care and it looks like it did before I caught it in the washing machine. The first lesson is to not wash clothes with your ring on, but if you do, go to Jeff Johnson to get it fixed.

  • 5/5 Jessica V. 9 months ago on Google
    My husband and I have been working with Jeff Johnson & Co since December of 2021. Madeline has been our main point of contact and she is such a kind, warm, and pleasant person to work with! Madeline made all of our jewelry dreams come true! I had a very specific idea in mind for my engagement ring and Jeff Johnson & Co. created exactly what I wanted and now I have a stunning custom diamond ring! They also created a matching custom gold band for my wedding band, which they engraved with my wedding date. My husband also got his wedding band engraved at Jeff Johnson & Co. with the wedding date. We are so lucky to have found Jeff Johnson & Co! I would recommend them to anyone who is looking for a gorgeous jewelry piece. Our rings are very high quality and yet, cost efficient. Madeline is such a joy to work with! Thank you Jeff Johnson and Co!

  • 5/5 D H. 1 year ago on Google
    I will always go to Jeff Johnson’s for Jewelry. They are so nice and go out of their way to help you to get exactly what you want. Thank you Carol for always helping me!

  • 5/5 Christina B. 10 months ago on Google
    Everyone was very friendly and helpful. They sized my wedding band and engagement rings and did a great job. And I also took a in ring my grandmother gave me, 20 years ago, and I’ve never worn because I was afraid to wear it. And they checked it to make sure everything was secure For me.

  • 5/5 Rebecca M. 11 months ago on Google
    The people I met with were delightful, knowledgeable, and generous with their time. My repairs to two pieces of fine jewelry were completed ahead of schedule at an extremely reasonable cost.

  • 5/5 Cheyenne B. 1 year ago on Google
    I just needed a stone repaired which was placed with very thin prongs. I swear my ring was prettier when I got it back. I can’t even tell which side of my ring was broken. Marvelous job!

  • 5/5 Marti B. 1 year ago on Google
    Wonderful service and down-to-earth team who made me (and my jewelry) feel special! I needed pearls replaced in a 30-year-old ring and I love the way it turned out!

  • 5/5 Linda B. 1 year ago on Google
    They were incredibly helpful when my damaged antique wedding band needed remade, creating a beautiful piece similar to the original that I wear daily.

  • 5/5 Monica F. 1 year ago on Google
    I recently visited this shop to have my antique engagement ring sized down. It was exactly what I was hoping for - cheerful service, with the jewelers visible working. The ring was resized in 1 week at a reasonable price. I will be recommending them over and over!

  • 5/5 Austin H. 1 year ago on Google
    We felt very well taken care of from start to finish. Carol is the definition of professional and personable. We felt like we were being treated as friends and loved the final results of our wedding bands. We definitely know where to go with any jewelry business in the future and would recommend this business to anyone. Thanks

  • 5/5 Candy D. 3 years ago on Google
    Trust and confidence is what everyone needs in a jeweler and Jeff Johnson & Co delivers! I am so thankful my friend recommended them to me years ago! As a vintage jewelry collector, there has never been a repair that they couldn't do, and I have been very happy with everything they have worked on. Also important, is that they listen and always do as I need them to do - a vintage piece of jewelry will keep their original hallmark and not be cleaned too much if it is delicate! I trust them completely to do a great job, and never have to worry about price, they are very reasonable. Honest and dependable...they are also nice people, local, family owned and operated! Thank you!

  • 5/5 Patrick A. 3 years ago on Google
    Chose JJ&C based on reviews to help us design an engagement ring and have had our expectations exceeded every step of the way. Madeline was communicative and insightful and made sure my fiancé got exactly what she wanted for my modest budget. We felt zero pressure the entire process and will definitely be back to get our wedding bands there as well. Professionals in every sense of the word.

  • 5/5 Terry C. 3 years ago on Google
    Beautiful and delicate pieces! Super welcoming and knowledgeable staff as well!

  • 5/5 Steve B. 3 years ago on Google
    Reliable, quality, professional. Perfect

  • 5/5 Sharon M. 3 years ago on Google
    Great service! Love this store. My new go to place for fine jewelry and repairs.

  • 5/5 Timothy F. 3 years ago on Google
    The service was great and we received our repair work back before expected. I would recommend them to anyone.

  • 5/5 Ezra 3 years ago on Google
    Carol was excellent! Great friendly staff. Highly recommend.

  • 5/5 Jill L. 3 years ago on Google
    Had to get 2 antique rings resize. They did a great job.

  • 5/5 Bob T. 3 years ago on Google
    Really a wonderful jeweller and tremendously nice people!

  • 5/5 Nora H. 3 years ago on Google
    Quality of workmanship was superb. Staff were pleasant and very willing to please. I will return.

  • 5/5 Doug F. 3 years ago on Google
    I was a new customer referred to them for a Ring to be resized. Very friendly over the phone and in person even though I’ve never been a customer. While I was there waiting, I noticed that almost all the customers who came in the store the staff knew them by name which is a good sign that they have repeat loyal customers. They were nice enough to resize my ring in about an hour while I went out to lunch. I know that’s not normal for a jewelry shop, but a goldsmith was available. They even cleaned my wife’s wedding band and engagement ring. I will definitely be back based on their customer service and fair pricing. Thank you to Carol who helped me.

  • 5/5 william c. 3 years ago on Google
    Excellent customer service ,excellent workmanship.

  • 5/5 Tyler W. 3 years ago on Google
    The staff couldn’t have been more informed, courteous and qualified. They fixed our ring and exceeded our expectations on quality and promptness. Thank you!

  • 5/5 Kyla S. 3 years ago on Google
    Loved the staff and the necklace they helped me create! They’re very safe at the moment, all wearing masks and taking precautions. Would highly recommend!

  • 5/5 Justin C. 3 years ago on Google
    They do excellent work. I had a ring repaired here and you cannot tell where the old shank was and where the new one is. It is absolutely beautiful and flawless. Their customer service is above and beyond. No pressure what so ever. You feel like you are talking to family. I will definitely be back in the future, but not just for repairs, I have my eye on a few pieces in the displays. Awesome job and thank you so much for taking such great care of me and my ring.

  • 5/5 zach r. 3 years ago on Google
    I had an amazing experience with the staff throughout the creation of my fiancé’s engagement ring. They literally made a master piece from a drawing on a piece of paper! Thanks for making my fiancé the happiest woman in the world!!!

  • 5/5 Lisa Craig M. 5 years ago on Google
    I recently worked with Jay Walker at Jeff Johnson & Co jewelers to custom design a new ring. I had an old ring that I no longer wore and Jeff took the diamonds from that ring and created something new and more appealing to me. It was a fun process and the ring turned out to be gorgeous! Just like I had dreamed it would be! I highly recommend Jeff Johnson & Co Jewelers, whether your are purchasing a new piece of jewelry, creating your own heirloom or having a treasured piece of your jewelry wardrobe repaired, this team is the best!

  • 5/5 Katherine G. 3 years ago on Google
    Rich Adams knows exactly how to help me every time I come into Jeff Johnson & Co. I trust him with all my jewelry needs and highly recommend.

  • 5/5 Pat C. 3 years ago on Google
    They repaired a pair of earrings for me. They did a great job at a reasonable price. Customer service is outstanding. They also do custom work.

  • 5/5 Josh W. 3 years ago on Google
    The experience of working with JJ&Co. is second to none. I was involved in the creation of my fiancé’s engagement ring every step of the way. And now every time I look at the ring on my fiancé’s finger, I don’t just see a ring, I see a masterpiece that was inspired by our individual story and points towards our bright future together. The artisans and staff at JJ&Co. are like a second family to us. They know our story, our style, our likes, and dislikes. And as someone who’s always dreaded jewelry stores because of stressful high-pressure sales situations, I have to say that JJ&Co. couldn’t be further from this. Unlike other jewelers out there, JJ&Co. isn’t looking to just make money and move on. They’re genuinely looking out for our best interests and work right alongside us to craft the best possible piece of jewelry for us that fits the budget we have. I couldn’t recommend JJ&Co. more. They’re the most hard-working and honest individuals I’ve ever worked with, and they’re the best at what they do. Period.

  • 5/5 Pamela B. 3 years ago on Google
    Outstanding customer service Beautiful custom made jewelry

  • 5/5 Amanda M. 3 years ago on Google
    I cannot say enough wonderful things about this company. In the midst of the stress in planning a wedding during a pandemic, Jeff Johnson & Co provided a constant reassurance and support. My ring was sized in-house and they were great at communicating everything. They take their time to do it right and I couldn't have been happier. I absolutely trusted them with my most valued wedding rings and I will continue to be a valued customer. Thank you so much to the wonderful staff there!!

  • 5/5 Ann W. 3 years ago on Google
    I brought in an engagement ring to have the Suze adjusted. The staff could not have been friendlier. My ring fits perfectly!

  • 5/5 Granger E. 3 years ago on Google
    Absolutely sublime. Carol is an insanely lovely lady and I can not recommend these people and this place enough. Go here if you want to be happy with your product!! Not only did they inform me at every turn but they understood the value of the piece I had commissioned. I will never go to another jeweler. Carol you are a dream. I can't wait to work with you again.

  • 5/5 Kevin B. 3 years ago on Google
    Amazing service, and even better product! SO happy with them. My fiance is in love with her engagement ring more than she loves me!

  • 5/5 Jenny W. 3 years ago on Google
    Love Jeff Johnson Jewelers! Carol in particular has spent a lot of time helping us sort out some inherited jewelry. So friendly and welcoming.

  • 5/5 RON E. 3 years ago on Google
    The goldsmiths at Jeff Johnson & Company are true craftsmen. The Family Cross was stunning. The employees are great people and will treat you right!!!

  • 5/5 Vrenna E. 3 years ago on Google
    So patient and they do excellent custom work!! I took in several things I was turned down on by other jewelers in Columbus OH and they did an amazing job!!! They custom fit bracelets to me and changed some vintage family clip earrings to post! Highly recommend. You even get to meet with the artisans that do the work.

  • 5/5 Alex N. 3 years ago on Google
    Amazing purchasing experience with the most amazing and caring staff.

  • 5/5 Amanda H. 3 years ago on Google
    We came to have a ring resized. They were very warm and welcoming, and helped us get the correct size measured. We mentioned my husband's wedding band was too small now, but couldn't have it resized since it is Palladium. They helped us find a perfect replacement for a great price! And my ring was completed the next day! Great service!

  • 5/5 Heidi R. 3 years ago on Google
    From the moment I walked in the door the staff made themselves available. I had 2 rings that needed resized and cleaned, 1 also needed some repair work and the other had a stone missing. The staff offered advice, ideas and explained why they suggested specific methods or remedies over others. When I walked out the door, I left with confidence that my jewelry was in good hands. I picked up my rings yesterday and they look brand new. It was opening then again for the 1st time. Thank you for your service, creativity and reassurance. I will be back.

  • 5/5 Megan H. 3 years ago on Google
    My experience at Jeff Johnson & Co was amazing! They were kind, caring, and thorough. I love the atmosphere they’ve created! Even got to pet the owners dog :)

  • 5/5 Emily S. 3 years ago on Google
    My rings were in need of some maintenance and jj&co took great care of my rings. I needed them soldered, re-dipped, and some of the prongs fixed. They did that and so much more! My rings look brand new again! The shine and sparkle!

  • 5/5 Merlin A. K. 3 years ago on Google
    I had a wonderful experience getting my rings changed from rose gold to white. The staff were so welcoming and kind. The jewelers were accomodating and truly know their craft. I'm super excited about how my rings turned out and will only refer to them in the future!

  • 5/5 Natalie M. 3 years ago on Google
    Amazing work!!!

  • 5/5 micaella c. 3 years ago on Google
    Had some custom work done and it’s amazing I couldn’t be more pleased

  • 5/5 alyssa b. 3 years ago on Google
    They did a great job at resizing my engagement ring! They estimated it to be done in about a week but it was done in two days! The ring looks great and they have great customer service! Everyone there is so nice, I definitely recommend coming here!

  • 5/5 Carly S. 3 years ago on Google
    I have been to many jewelry stores throughout Columbus and I will say Jeff Johnson has been the most knowledgeable and professional. They answered all my questions, remade a ring perfectly, I’m talking about perfectly symmetrical pronging, absolutely stunning work, good old fashioned high quality jewelry. Thank you Jeff Johnson & co and the amazing jewelers!

  • 5/5 Linda B. 3 years ago on Google
    Everyone is very friendly and helpful


Call +1 614-459-8890 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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