4/5 Tabitha M. 4 years ago on Google
This
store
has
some
super
unique
Ohio
items
and
I’ve
always
loved
going
here
for
cute
gifts.
Unfortunately
I
won’t
be
back.
I
had
a
gift
card
for
the
store
that
I
received
over
two
years
ago
and
had
been
forgetting
to
use
so
popped
in
while
I
was
at
Easton
today
and
ended
up
buying
a
few
items.
The
gentleman
at
the
register
was
new
and
wasn’t
sure
how
to
run
a
gift
card
so
asked
another
woman
working
for
help.
She
stated
that
they
had
switched
over
to
a
new
type
of
gift
card
since
I
had
received
mine
and
they
had
no
way
to
tell
how
much
money
was
left
on
the
card.
The
gentleman
asked
if
he
could
just
deduct
the
gift
card
amount
from
my
total
which
is
what
should
have
happened.
However,
the
woman
called
someone
whom
I
believe
to
be
the
owner
and
they
stated
they
could
only
give
me
15%
off
my
purchase.
You’ve
now
lost
a
lifelong
customer
over
$20
because
you,
the
company
switched
gift
cards
and
now
have
no
way
to
tell
me
the
balance.
Also
important
to
note,
there’s
nothing
on
the
back
of
the
card
that
states
there’s
an
expiration
date
so
you
should
be
honoring
all
gift
cards
from
your
store.
That
is
terrible
customer
service
and
left
a
bad
taste
in
my
mouth.
Moving
forward,
I’ll
find
other
local
shops
to
purchase
gifts
at
instead
of
this
one.
I"m
editing
my
original
1
star
review
because
after
leaving
the
review
the
owner
of
Celebrate
Local
reached
out
and
resolved
my
situation.
She
heard
me
out
and
offered
to
give
me
the
full
value
of
my
original
gift
card
in
the
form
of
a
new
one.
I
feel
like
Heidi
genuinely
cares
about
the
business
and
took
ownership
of
this
mistake.
Because
of
this
gesture,
I
will
be
back!
2 people found this review helpful 👍
