Great place to get your self or your kids pierced! The lady working there has been there for 8yrs and knows what she is doing. She calmed my toddler right down, and pierced her ears in a blink of an eye, my baby smiling all the way through.

Did my 3 month old piercing n a here, they were very professional. And did amazing! It’s been 3 months now and thank God, no complications. Healed perfectly 👌

Affordable and quick, but the customer service needs work. There were three girls working the afternoon of 5/24. The one who pierced me (Elizabeth) was friendly and professional, although I was taken back by the optional add on warranty and fee for the cleaning solution, which she kindly removed bc I did not need either. Beforehand, the other two girls were trying to pass me off on one another. One was on her phone sitting in the piercing chair when I first walked in to inquire about the services/product. A few minutes later, the same girl (who presumably was originally supposed to pierce me) appeared to get a personal phone call on her cell phone after which she put her finger up to signal she needed a minute, took the call, then walked out of the store! I’ve worked in retail before, and I get wanting to be on your phone for entertainment to bide time. But to be *that* distracted while customers are in the store is concerning. While Elizabeth was piercing me, the remaining employee was staring intently at her phone. It left a bad taste in my mouth. I was hesitant about leaving a negative review as I don’t want to mess with the girls livelihood, but I’m sure the franchise owner might want to know??? 🤷🏻‍♀️

They were wonderful! They made my 4yr old feel very comfortable and pierced both ears at once!

The employees are very helpful and the peircings are great.

She was so lovely and helpful, I will be coming back for more jewellery

Great prices , and quick service ...verry polite and professional... I got my ears pierced and thats where ill take all 3 of my daughters

(Translated by Google) If you like drilling, it is the place with easy and fast professionals. (Original) Si gustas de perforaciones es el lugar con profecionales facil rápido y sencillo

Good

Beautiful store interior... Friendly and helpful staff... Great selection of jewelery and we'll placed... Best jeweler in Whitehall...

Took my 6 year old daughter in to get her ears pierced. We couldn't be more pleased. The attendant was very friendly and helpful. She explained the process directly to my daughter to help her feel comfortable (my daughter is phobic of shots and the like, full out screaming while being pinned down kind of phobic). But it went so quickly there wasn't really time to freak out before it was all done. We will be returning for any future piercings and my daughter is so proud of her new earrings.

The manager was amazing with her knowledge and answered all of my questions thoroughly. I was nervous getting my daughter's ears pierced, and after shopping around, hands down Pagoda was the best place to get it done. The prices are amazing and personalities the best!

I would give at least 6 stars if I could! I had my 1st ear pierce when I was born, 62 yrs ago. My husband bought me a sparkling pairs of earring studs, but as beautiful as these earrings r, I couldnt see them when on without slightly turning my head. And I know most of us r having this same problem! I tried to change different back pieces, still not working, then thought hard of what the best solution as checking out with Pagoda, which is located in Tuttle Crossing Mall. Voila! Alisha surely knew what she was doing... as making my dream finally came true by re -piercing my ears: both of my beautiful earrings r displayed straight on so perfect now that I can see them on frm the mirror. Thank you Alisha 4 make my dream came true! Ladies and guys too, there is a solution! Go and get your ears re-pierced, u will love it, so your earrings can b displayed the way they should and also enhence your beautiful/handsome faces!!!

Aleisha did such an amazing job with piercing and jewelry selection!!! I will be going back to her in the future, super nice and professional!

If you want your piercing done right, get pierced there and ask for Alicia. She’s the best piercer in town and you won’t be disappointed.

Great people, wonderful job with my daughter and her first time.

I was at the Tuttle Mall today and I heard some commotion but didn't really think anything of it. I noticed the noise was coming from Banter..... They are so loud yelling and swearing in the middle of the mall. Worst part was security was the ones chatting with them... Super unprofessional... I don't want my kids hearing those words from employees.

Alisha did a wonderful job! We went in today with our 11 year old and his best friend! They were both kind of nervous but she made them feel comfortable and their piercings were done within seconds of each other! She was so good and bubbly, that I ended up getting my ear pierced as well! The pricing was great! I spent what I would have at a tattoo shop for all three of us! I will definitely come back! I actually called before I came in and she literally remembered my name from the phone call!

I love to come to the Tuttle location. They always seem to know what they are talking about. My wife and I will continue to shop here.

Girls at Banter at the Tuttle Mall are amazing! Friendly and always professional. Would recommend anyone to shop there, whether it be for a chain or getting ears pierced!! They know how to treat a customer! 10stars if I could.

Banter at Tuttle mall employees are always so nice. They take the time to really know what you are in stores looking for. They always make sure you are satisfied too. I have been to other locations and they just seem to not care. Definitely would recommend taking the time to come to Tuttle. It’s a 50 min drive for me but always so worth it !

My 5 year old got her ears pierced here today. The two women working were absolutely amazing. They were so kind and sweet to my daughter. The service really exceeded our expectations.

Love these girls here. I windows shop all the time. But also just broke down and bought myself a new bracelet! Aunika was great!! I will be back. :)

If you order something on line. If there's something wrong with it. When you take it back to the store, to get another one. Your going to have to order it. And they won't give you a discount. Even if it's not your fault.

Purchased a bracelet on Jan 15, went to return it on feb 8th at 7:42pm while the store was supposed to close at 9pm and the guy working there couldn’t return it because they closed early and after 10 min of me shopping around I walked by and they were selling. Very fishy place

Jordan , the service clerk was so knowledgeable. She was patient and let me try on everything I tried. Lol I tried on a lot

I was extremely satisfied. Very beautiful jewelry and lots of discounts applied. Representatives took the time to ensure that all my questions were answered in addition to explaining all of my options to help me make a decision. I opened an account with Kay Jewelers because they are so awesome. My Husband and I will be going back for sure.

Good experience getting the baby's ears pierced. Not sure the lady's name who helped us but she was older and confident. She made sure me and baby were comfortable and that I was fine with placement before piercing. Only thing I'd do differently is opt out if the warranty. They sell as a bundle with aftercare but after looking at receipt breakdown I could have probably done without. Still happy with outcome. I recommend early morning when no one is there.