I went in for an evaluation, was forced to sign myself in willingly or I'd be "pink slipped" was told only 3 days but was stuck 7. I was stripped of all of my possessions and put in a gown, given drug tests and breathalyzer tests. They refused to allow me to take my own meds instead of paying for them to give me my own RX, refused to allow me to refuse a health bloodwork that I had just done by my Pcp a few months before, over charged me on my bills, Dr. Balik was rude and wouldn't let me talk, there was zero discussion of why I was depressed only her telling me what she wanted then got up, opened the door for me to leave. I signed myself out AMA after 72 hours and was still not allowed to leave only stripped my rights further by not allowing me to go outside. I was stripped of my human rights and told to deal with it I shouldnt have attempted suicide if I wanted rights. So basically my lesson was learned, if this is my punishment for attempting suicide then next time I'll be sure to succeed! And yes, I have myself 2 months to "cool off" before writing this review of an expensive HELL

Stay away! I have suffered from Depression and Anxiety for many years. I have been on medication most my adult life, and see a therapist regularly. During one of my appointments, my therapist stopped me and told me that I should consider going and checking myself into Dublin Springs. I took her advice to heart, and did exactly that. During my time there, they decided to change my medication I was on, and increased my doses extremely quickly. Day 1 I started on 37.5mg of Effexor, and 15 mg of Remeron. Day 2 I was increased to 75mg of Effexor, and 15mg of Remeron. Day 3 I was increased to 150mg of Effexor and 30mg of Remeron. On day 4, I started to have a seizure, and was required to go to the ER because I had developed serotonin syndrome (This was on Christmas Day). They kept me off of all medication when I returned back to Dublin springs the rest of day 4. On day 5 they started me on Pristiq 50mg, which was the same for day 6. The side effects of this medication were EXTREME, and I was suicidal. On day 7 they told me they were going to discharge me. I told them it was not safe to discharge me, but they told me my insurance was not going to cover me any longer at the hospital. When I got out to my car I was in tears, wrote a note to my parents, and was ready to die. My mother called me and said she got me a plane ticket for 7am the next morning, and I was going to come to North Carolina to spend time with my family. I spent the next 2 months in North Carolina with my family, losing my job, and suffering because of what Dublin Springs did to me. I ended up having a $3,000 ER visit bill, a $970 Ambulance bill, and a $2,000 bill from Dublin Springs. I didn't ask to go to the ER, I was forced to take this new medication, and now I am suffering the consequences for it. I am struggling really bad with this added debt, and I hope anyone who considers staying here please think twice. My therapist thought she was helping me by suggesting I stay at Dublin Springs, when in reality, it almost took my life. I have been wanting to sue them for sometime, which is why I am just posting this now, but I am not sure what options I have. If anyone has any suggestions please let me know. I was struggling just like many of you who are reading this, and I went to get help, and I ended up getting 10x worse. God Bless anyone who needs help, I know first hand what it is like, and know you are not alone.

OMG how is this place still open and allowed to treat people? You'd think with all these negative reviews someone would shut this place down.

My daughter is currently a patient at this facility. They refuse to release her even though she is clearly stable and wishes to start the next phase of her treatment where she can actually have one on one therapy. They keep giving bogus reasons as to why she cannot leave. In my opinion, it's a scam to keep getting the insurance money while they feed her meds and only offer group therapy. At this point, she is only regressing and feels defeated and like the situation is hopeless. I don't blame her because I feel the same way and I'm not the one in there. When my daughter asked for contact info so we could escalate, the psychiatrist refused.

I’m not usually one to review places but I feel like it is necessary. honestly went here for a place to work on my anxiety and depression and feel like i was tricked into inpatient. No one told me that the average stay was 5-7 days and I went in expecting to be able to leave within two or three days. My experience with the doctor was not good, she was not understanding and repeatedly pushed away my concerns. The social worker was also rude to me. I felt that they expected me to get over my issues by just being there and having meds. There is no one on one therapy and the first few days i was here the group therapy was unhelpful and just a guy talking at me about unrelatable things. When i would share concerns, they would tell me i’m unstable. Really i was just frustrated by the process and the way i was being treated. Some of the PCA’s are nice and it’s a clean facility but that’s really the only positives. The food was gross, and the front desk staff were consistently rude to my friends and family. I feel like i helped myself cope with being there, but it was very little that they did to help me.

I went to Dublin Springs in 2015 because the medication they gave me the first time I was there wasn't working and I was hopeless and scared. To make a long painful story shorter, they deprived me of three of my medications over a week and a half. Every time I told someone that they forgot five seconds later, until I spiraled out of control. Due to not being on my meds and the lack of humanity in that god-forsaken place I suffered some type of a mental breakdown. I warned them for days that I was losing control but no one listened, until one day I hit somebody for no reason I can see. Then they interrogated me and humiliated me about why I would do that. It was just a fight or flight response, because there is nowhere to run. Then they finally put me on something that normalized me, and I had to piece myself back together enough to get out of that place, even though I knew I would never be the same again. I wasn't. I can't make friends anymore. I don't want to be with people anymore. I am alienated from my own family. What they gave me was a death sentence. And they pursued me and my family for a year and a half exacting more and more money from us against our will, for doctor's that I don't remember ever seeing. I tried suicide twice, but I guess I have a strong constitution and all the pills I took didn't kill me. That was four years ago. They are just criminals. When I was in there I saw this happening to other people as well. They took an oath to do no harm, but they are liars.

As a local police Officer, my wife and I took my daughter to get help with depression. The WORST experience with a hospital I've ever encountered in over 20 years of service. The social workers are an absolute joke in my professional opinion and I will never suggest to anyone in crisis to go here. As part of the crisis intervention team (CIT), your local ER will serve you much better. DO NOT GO HERE!!

Illegal malpractice. Not ordained by any law officer. Private facility. Will withhold information. Will not allow patients any human rights including talking to an officer under the law. They will trap you and they will keep you for as long as they can (72 hour hold was 5 days long) it is a money scam. $1,035 daily. They do not help their patients. They are cruel, unusual and I will be suing them to the fullest degree. You will come out more traumatized and damaged.

So far we are very pleased with how kind the staff is, how accessible my family member is to contact, and how clean and updated the facility is. They are very size inclusive. Anytime we have had questions in person, the staff has been great and if they don't know the answer, they ask someone else who might know the answer. I can't say they are great at returning phone calls regarding treatment updates/ treatment plans as of yet but hopefully that changes, I am sure they are busy.

Currently my 18 year old son is at the facility and is being cared for by Dr Conrad Murray! I am going to be filing on his behalf to have him removed! There is nothing eninovated or personal about this place just over paid doctors of destruction! I cry that I allowed my son to be taken there! Beware!

Unprofessional staff, Megan S., needs to be taught to provide basic human decency. Unbelievable. You are not taking care of people. I'm disgusted that my money benefits you. A little nicety can go a long way.

This was my first experience seeking help in a mental health/substance abuse facility. My college age son was in crisis with alcohol addiction and his primary care doctor recommended Dublin Springs. I was so happy when I called and was given an "appointment" for 4 pm same day for an assessment and admission if necessary. The staff was so short and to all incoming patients and families, I have never heard anyone speak to patients/customers in that manner, I was afraid to ask any questions and worried how they would treat my son when he is at his most vulnerable. I was getting anxious about the facility but my son was so desperate to get help we stayed. We waited for 7.5 hours in a cold, uncomfortable waiting room that did not enforce masks during the Omincron spike. At hour six I finally asked and got blankets. Every hour, I would inquire about progress, it will be "sometime". We were so hungry, cold, tired we had to give up at midnight. I passed the seven plus hours researching and calling other facilities and at midnight we went to Ohio Addiction Recovery Center and were welcomed warmly with a level of care that brought tears to my eyes and by 1 am my son was tucked into his bed ready to start his road to recovery. UPDATE: my son is doing wonderful after completing his 30 day in-patient at Ohio Addiction Recovery Center and his first couple weeks of Intensive Outpatient. The people and the services at OARC were amazing and friendly family and he was bittersweet to leave. I have not one complaint. He has a strong foundation to continue his recovery.

My stepmom checked herself in here to get help. The second day she was there they asked her for a credit card and said she needed to pay 2100.00. This was for her portion of a 7 day stay when originally they told her 3 days. They were already going to charge her for that amount before they knew how long it was going to be. The staff has been rude to my dad and we found out after the fact this place is known to price gauge which is sickening to take advantage of people that are in a vulnerable state of mind that is looking for help. I would not recommend this place to anyone. They do not want to help you they are only out for the money. Discusting.

Just called to leave a message for a loved one and I really wish I hit her name. She was very mean and rude. I will be calling higher up to find out wht the staff is aloud to act out like this. Iam very worried about my love one being there after all the reviews I have seen and now how I was just treated on the phone.

Dublin springs changes is the Worst adolescent treatment place ever! It’s suppose to be the best. But they only have 2 counselors and can’t keep anyone on board so the kids suffer. 6-8 weeks just to get an appointment and Shannon is an absolute nightmare to deal with. This program is supposed to be to help children and they only see them as dollar signs and way to milk more money. They do not care about a child wellbeing and should really be re-A valuated as it isn’t a safe place for our kids to be receiving mental health care.

If I could give 0 stars I would. Do not take anyone you love here it is basically jail. My family member was denied any food, he was transferred to the hospital without anyone informing me of what was going on, they took him on two ambulance rides and a trip to the hospital which even the dr said was unnecessary. He has been there nearly 24 hours and they have not given him access to his phone to get my phone number nor access to the communal phone to call me with updates things we were promised when he arrived. He has yet to see a dr. or to recieve any medicine or have any therapy. They are wasting our time and finances not giving him proper care. Also no matter how many times you try to contact someone at the center no one picks up the phone. Furious.

Update: My wife is on 15 minutes checks for her safety and hasn't been checked on in over an hour. She scratched herself to the point of bleeding with her finger nails and they did nothing about the wound, not even some antibiotic ointment. She said she did it to herself and they didn't react or do anything about that. The facility is a joke, if you love someone you'll never take them here. Horrible experience. They talk about their caring staff, but experience says otherwise. Forced admit has traumatized my wife and made her more suicidal than she's ever been, but that doesn't phase the staff. Once they hear the word suicidal, all other considerations for your safety or mental well-being are out the door and you're pink slipped. They pay no mind to what we say or need in multiple areas, including not giving my wife her long-time mental meds despite promising me twice that she'd have them. Clearly not about if she's ok and what's best for her, clearly about getting people in for the sake of having patients. I'm all for these types of facilities and the need for places like this, but if you care about your loved ones take them somewhere else.

I’m in the medication management program and whenever I call they never pick up. It’s always a hassle to get an appointment and I keep running out of my medicine which I never very badly. If you have any other choice for med management, I would recommend to go somewhere else.

Communication with this program has been a nightmare! I am a case manager at residential treatment center and I was trying to plan aftercare for one of my clients returning home to the Dublin area. The client had a assessment and was told they would contact them in 48 hours and never did. I called them every single day the following week and I got sent to voicemail 8/10 times and the time someone answered, I kept being transferred to people who couldn’t help me and was told someone who can would call me later….no one ever called me. With mental health care being so scarce in the Dublin area I didn’t have many options for my Client, I was relying on them for quality in person care and they let my client down. I am super passionate about my patients and to deal with a company who does not care or have the decency to follow up on my client’s assessment is so frustrating. I can only imagine how many people seeking treatment tried to do this on their own, without the help of case manager, and felt helpless. I would personally take that as a sign as maybe I am not deserving of help because these people can’t help me. The people who I dealt with that never helped me or called me back were Sharmain, Angel, Lynne and Sarah (director of assessments). I am very disappointed and upset with the plan b I had to go with for my client because of the lack of support, urgency and communication from Columbus Springs Hospital- Dublin.

Called in for my son....explained the exact situation, I including my son's age specifically. Made an appointment for 2 days later....stop calling other places because know I had an appointment. Arrived promptly on time, sat and filled out paperwork. Was asked to go in the back to talk and was told, we don't do kids his age and that they only do group sessions. "We cannot help you". AND no one thought to tell me that before I took the day off and drove there, or tell me that while on the phone making an appointment...our appointment was at 11:30, yet no one bothered to call me, they waited until I was in the office to tell me they can't help. Don't waste your time. And now I have no one to help my son, going on 3 weeks out from incident.

THIS PLACE IS A DANG JOKE. I PERSONALLY TOOK A GOOD FRIEND OF MINE WHO LOST HER WAY AND WANTED HELP. THEY TURNED HER DOWN BECAUSE SHE WASN'T ON THE RIGHT KIND IF DRUG. LIKE HEROIN ISN'T BAD. THEY THEN LOOKED AT US AND SAID YOU CAN PAY CASH. THATS $4000 AND DID NOT GIVE US A BREAKDOWN. PATHETIC TO KNOW THAT REHAP FACILITIES WILL TURN OEOPLE AWAY. WHAT KIND OF WORLD ARE WE LIVING IN???

Atrocious, lying and illegal billing processes. Our obligation was paid in full to their biller. They assigned the paid debt to a collection agency and failed to call back to discuss as they promised. I have reached out to the State of Ohio Attorney General and have filed a complaint. I will also file a small claims action against them as they will NOT collect the debt twice. We also asked for an estimate at the time of service, which they failed to provide. That is the first of many outrageous and illegal activities. They will never see another penny from me or my family. EDIT - They did provide an estimate which I found yesterday, but I noted that I made many attempts to get that information from them before they provided it. With that said, the estimate was given to us AFTER the service started. I wouldn't necessarily classify that action as "illegal", but it is certainly dubious at best. UPDATE - Surprise, surprise...no call from the "owner" or "corporate business office" as promised. Yet another lie.

This place changed the life of my child and I could not be more grateful for the staff on the willows unit. Every employee I spoke to was great and my daughter learned so much from this program. She mentioned that the nurse assistant Taylor and the social worker Paige helped her a lot. Please consider taking your loved one here if they are in crisis because they will help.

This place is a complete fraud! They advertise services they DO NOT provide! First experience was with my teenage son. He was supposed to start a behavioral health program at 8am the next day when they called me at the end of the day and told me that they decided not to take him!! Their reasoning made no sense at all. Turns out they don't actually do behavioral health! Only for kids with depression! Second experience today was with an adult family member who reached out for drug rehab services. Was told on the phone yesterday that they would take him but when he arrived today, they said he wasn't suicidal or homicidal, he didn't qualify! In what world are all addicts suicidal or homicidal? They don't actually provide drug treatment! They advertise TONS of stuff they don't actually do! I'm going to look into what financial supports they receive in the name of treatments that they don't actually provide! Both times, they have given us hope to only jerk it away at the last minute. Whoever runs this place needs to be fired! You are messing with people's lives! People already in crisis. Just disgusting practices. I don't need a number or email or canned response. I'm aware of how to file a complaint and that is not with your facility.

Just visited here to see a family member. The front desk at any entity gives the all important first impression. Unfortunately for them they have a tiny angry troll behind the desk who chooses to speak to her co-workers and even some of the public as if they are a waste of her valuable time. Beautiful facility though

They were beautiful. Went and signed on for 3 more days. The facility is welcoming and comfortable. The staff was super nice, and the food was delicious. I gained some needed pounds while I was there. I would definitely recommend them to anyone because they treat you like adults, and not kids!

Wish I could give NO STARS!! This place lacks in transparency, integrity and overall customer service skills and most importantly compassion. We were told our insurance was accepted only after waiting for over 2.5 hours and vitals taken, we were told our insurance was not accepted at this PRIVATE PAY facility. $4,200.00 for a 5 day detox! Beware! These people do not care about their patients! The male receptionist was very rude telling me I needed to understand this place was an Emergency Room and I needed to be patient. Laughable, real ER's actually take patients into triage to access their conditon upon arrival not allow them to sit in a waiting room for more than 2 hours without any inquiry of their condition. Note: a young beautiful social worker was the only person who seemed to have any compassion whatsoever for our situation! We will never refer this place or return even if we could afford $4,200. for 5 days!!!

So, my daughter is the latest one star rating. As far I am concerned it should get no stars. There are just no words for their "one size fits all" treatment. We will never return. If I had the energy I would move to change this place. So many rude and uncaring people. No one cares. So sad!!!!!

In 2017 I went to my local small town ER hospital because I was exhausted and needed a Drs note for work so I could just rest from working too much and they asked if I was depressed I said sometimes I get depressed but I'm not now. They said they was going to bring a Mental Health Evaluator in. Well it took forever to get evaluated so Intook my meds because Intake Mental Health meds for anxiety and depression well I fell asleep and next thing I know when I woke up in a holding room at in the ER they told me they was admitted me till a spot comes available here at this particular facility. I said well whatever. I didnt care because I thought It was a good vacation for me to sleep lol. NOOOO.... Dr. Blair and the team decided to hold me and not tell me until my 6th day in that they were going to keep me longer than 8 days cause he felt I was really depressed because I stayed in my room and slept. I explained to him why I didnt part take in any of there gatherings and things. I'm a social Butterfly but some people are not my style and I dont fit in with a mix of drug users who are being detoxed when I suffer from anxiety and panic attacks. Not to mention Dr. Mark Blair never even asked why I was sleeping so much. I'm not a Dr like him making a ton of money off the hospital and insurances guessing at what could be going on so finally after I told him I'm a Nurses aide working alot and I wasnt depressed at all just tired. He of courses put me on a medication that made me suicidally depressed and almost gave up my life. I realize hes a medical director now at SUN Behavioral in Columbus. The Springs are only out for the buck not your well being and the PCAs just gauk and stare even while your eating a damn meal like seriously a girl was making me feel uncomfortable because of her staring problem in the cafe.

I noticed a review got removed from a family member of mine who was writing a review on this repugnant so called mental health facility. BEAWARE that 90% of patients get pink slipped which means held against there will or families will. Young ones are especially vulnerable and manipulated into signing themselves willingly or they will be pink slipped AND many were threatened that they would be held against there will for up to 2 years because they were told “the courts were backed up” The LIES and lack of care is beyond disgusting. My family member has PTSD from this treatment facility and has worked for 25 years in the medical field and really didn’t think this kind of mistreatment happened in 2021. Well it’s alive and well at Dublin Springs. It’s all about manipulation for money!! Please do not send anyone you care about there. Please be aware that they do not implement any type of protocol for Covid 19. My relative spoke to a doctor regarding no hand sanitizer in the common areas, tables never disinfected between meals. The doctor requested the hand sanitizer in the common areas to be refilled. The entire 7-8 days there they were never filled up. The doctor requested them to be filled twice but to no avail. Phones were not sanitized between usages. It’s truly a vile facility that has physicians thinking it’s a great place but now even medical physicians are catching on because people are speaking up! You will sign anything or write whatever they want to hear in order to get out of that Nurse Ratched ran facility who’s corrupting influence of institutional power and authority in their bureaucracies at this psychiatric treatment center is nothing less than repulsing and repugnant beyond words!

This was my review of the other branch of this corporate owned hospital (springstone INC.) While I have not been here after finding the patient advocate of Columbus east was not available for 3 days of a loved ones stay, I was directed to the one here. but no one knew her extension or phone number I called the number on the website for Dublin Springs and it rings of the hook then hangs up.... I'm still awaiting a response from an email I was given to contact her... Read bellow and see Columbus Springs East to get a corroborating picture of how tis corporation handles accute mental health care... ----------------------------------------- Do not go here at all costs!! A loved one is here currently and the past reviews Describe the same experience. I am fighting tooth and nail to get her out of her today. They have poor communication dismissive staff. Follow rules over proper care of individuals based on their needs. Make promises and don't keep them. Shut loved ones out who have been given signed consent. I only know what's happening because I am in the building asking, complaining, and inquiring about every small detail of what is occuring. It takes hours to get back to me with small pieces of information. There's so much more to write but can someone please help with current assistance in getting her out and maybe group together to fight and shut this place down or at least force them to better serve patients? I have heard "that shouldn't have happened in the past 2 days from managing staff here" in relation to neglect of services. If anyone is wondering springstone inc. Is the umbrella corp and grievances should be brought to them as well. I was just asked to leave or be arrested because I haven't heard from any clinical staff since 7:30 this morning. And i asked the front desk too frequently whether she has recieved her food in a timely manner and inquire about general status.

So I dropped my daughter of here for detox to get admitted. She’s a daily fentanyl user going over 20 years. She did good for about 6 months and had a relapse going on 3 months now. She’s 34 and about 100 pounds close to death. An addict just doesn’t go into a place seeking help if they didn’t need it. She was told she didn’t meet qualifications and was sent away referred for outpatient. What happens when the hand that could save her life instead turned her away and she uses once more and dies. The assessment lady needs a different job. She’s well unaware of addiction and addicts. So sad

I was set to start PHP at this facility this Friday 04/22, everything was in order for me to start until i received a phone call from their business department and spoke with Christina. She informed me that in order to start PHP, I had to pay $2200 upfront. When i asked if there was any sort of financial assistance or any way for me to start a payment plan, she very rudely stated “we are a PRIVATE hospital, I can recommend some cheaper options but….they aren’t us.” When I told her I had to speak to my fiancé about this new information, she completely lacked any sympathy and only cared about getting an answer quickly. I don’t know about anyone else, but I don’t have $2200 just laying around. I was really looking forward to getting the help and treatment I need at this facility as they were so accommodating and kind up to this point. The kind woman that gave me my assessment, Dawn, was incredibly thorough and helped me with all the questions I had. It wasn’t until I spoke with Christina that I realized this location cares more about money than they do about their patients. I called my insurance who validated my concerns by saying they had never heard of such a facility to ask for such a large sum of money before starting treatment, and gave me a list of other places in my area that can help me, and I will gladly be giving each one a call until I find the right fit for me. If you are starting the process of looking for a treatment center for mental health, advocate for yourself and do not settle for places like this.

I don't know where to start... Other then I do plan on writing about my experience their. Zero one on one counseling at all other then do feel like taking your life asked about five times a day.... I know my story will help someone some day... But to sum up the place in a few statements.. two people the day I left where in tears due to the main doctor not listing. One of the victims was on the phone saying they will never seek counseling again... My room mate was in tears... And they are expecting. I know wail I write this they are still there in willows.. and I know I wanted to get out but I am still worried for them more so my roommate as I could see her taking her life after how they treated her.... Another is the main doc told me "this is a hospital so not going be safe"... All and all to say if you want to have PTSD and mess up someone's head more, take them here... So I will wait for I am sorry you feel that way comment and be the person who cares someday and help people who have been hurt by this place... Because there are many... So good job y'all you make 8 million a year just in willows a year .... *Claps*

Trash facility, they will lock you in make you color with crayons all day till you tell them you are happy then charge you $15,000 for a weeks stay. You’ll eat cafe scrap that tastes like it came from the floor and processed meat jail sandwiches on thin white bread. Do yourself a favor, don’t go here. Total scam. These people don’t have a clue how to live, let alone tell you how to. The doctors are egotistical degenerates. Also you share a room with someone you don’t know, and the nurse wakes you up every 30 minutes to check on you. Goodluck not getting any sleep. They even promote smoking cigarettes 3 times a day… Sad pathetic facility that helps their pocket books and thats it. They are trained to tell you that you will likely need to come back many times.

Complete disappointment and disservice for people and families suffering with mental health. My spouse spent a week in here for suicidal ideation. I received one phone call from a social worker the day he was admitted and never heard back from anyone until the night before his discharge. I called multiple times and left messages but no one ever returned my call. During the day my husband would call but have no idea about his status. He met daily with a psych for less than 10 minutes. He went to multiple groups throughout the day that consisted of coloring, petting a therapy dog, and listening to music. These sound like great interventions for children but definitely not intelligent, grown adults. There was absolutely no daily individualized intervention to assist in his mental health. It’s such a shame that this is how a mental health hospital operates in today’s world with such a huge population of people being identified and suffering from mental health. If this is the best that can be offered to the individuals and families dealing with emotional and psychological illness, our healthcare system is desperately in need of a complete overhaul. In my professional opinion, this is not a place to send someone over the age of 18 that is struggling mentally.

I would not recommend anyone with physical health conditions on top of mental health issues to come here. This is the worst treatment center I’ve been to. I have a chronic condition, type 1 diabetes, and they would not give me my insulin as instructed by my doctor that sent over my regiment. They let my blood sugar reach over 300, still not giving my insulin. I watched them allow an 18/19 year old man with evident physical health conditions have a seizure and left him in the rec room by himself for 10-15 minutes and claimed he was faking, and anybody with eyes could tell he was not! I was told if I signed in voluntarily I could leave when I wanted, but they tell you one thing, but leave out the small details like, you can leave, but only after the doctor makes a decision after a 72 hour hold.. Let’s rack up that bill your insurance is gonna pay to the max! I called the ambulance because they did not give me any insulin after over 3 hours of asking for it. When the ambulance came they refused to give me any of my stuff and I was forced to go back because the ER said I was a “loaner patient” I felt like I was just a serial number. Even the paramedics were stunned by some of the comments and “made up policies” they claimed to have. A nurse stated to the paramedic that FOR THE FIRST 24 HOURS, ALL DIABETICS ARE GIVEN THE SAME AMOUNT OF INSULIN… The paramedic literally told me in the ambulance how absurd that is, and when I questioned that upon returning, I was told from the internal medicine doctor that “she never heard of that policy.” Speaking of the internal medicine physician, Dr. Schawla/Shawla, she was very rude and dismissive as well, and when I asked for my insulin earlier in the day before going to ER, she said and I quote,”You can wait until the next meal because your blood sugar is gonna be high anyway”.. WHAT DOCTOR SAYS THAT AND MY BLOOD SUGAR IS ALREADY HIGH??? The objective is to be proactive, not reactive, especially given the fact that I had been transferred from being in PCU for my high blood sugars. That is ludicrous! Every diabetic is different, and type 1 diabetics require insulin with meals and I had another nurse tell me,”We don’t do that here.” Not only did the experience here make my mental worse, I felt trapped unsafe and felt my life was in danger cause who knows when I would have actually gotten my meds if I didn’t call 911. And when I came back, the nurse Faith said I could not use the phone, which was against my patient rights CLEARLY stated on the patient rights policy they have hidden off to the side. I didn’t get a folder of that information until I asked for one days later. If you plan on going here and you want to file a grievance, ASK FOR A FORM!! Do not call, get a form. They told several patients there that they do not have forms after, the top boss gave one to me the night before. They will try to convince you to call a BS phone number, please do not believe them! Request a form, if they claim they don’t have any, request to speak to a supervisor, NOT THE LEAD NURSE. Ask to speak to her/his supervisor and when you leave, call medical records and request a copy!!! I just want to help the next person, because from what I’ve witnessed and even heard from the doctor at the ER, there are issues at this facility all the time, and people call 911 in search of help to get out! I personally question if this place has actual registered nurses there because, when I brought up how my diabetes is managed, they seemed clueless. I was told this establishment is not even registered with the Better Business Bureau. They are about money, and they try to keep you as long as possible to get the most money from your insurance, and they ignore you or use scare tactics to make you feel like they have complete authority over you, and many people going to these places are already in a fragile state. I WOULD NEVER EVER EVER RECOMMEND.

This place is a scam. Get your vitamin levels checked especially B1. Doctors just want to give you a drug instead of finding the root cause.

You never got to see the doctors and they diagnosed me wrong. Ended up taking pills i was allergic to for no reason. Was back in the hospital a week later.

I should have wrote this review a long time ago so here we go. I have always recommend this place to anyone looking for a place to get help when at rock bottom like I was. The staff and doctors were amazing and always made sure to check in on me. I never felt pressured to do any therapy and it was just an overall amazing experience. This was back in 2016 but I still hold this place in high regard. The week I spent there change my life, and if I ever get to that point again I know where I'm going.

I’ve attended Dublin Springs twice and it went smoothly. Please attend if you feel like you don’t want to live anymore. Very compatible with CareSource. THEY TRY THEIR BEST. CLEAN, ATTENTIVE, PROFESIONAL. ADVOCATE FOR YOURSELF. PCA’s are sweet hearts! Nurses do their jobs and go above and beyond. Dr. Bolic is sweet. She can’t read your mind, please be honest. She’s from Croatia and has a pretty accent :) does paperwork efficiently. Is very busy! She’s not your slave. I see a lot of angry comments where people are mad she doesn’t do everything they want. Christina is sweet and good at communicating your treatment plan. Dakota is efficient and kind. No one belittles you or makes you feel dumb or psycho. It is sometimes some what understaffed - always attentive and quick to help though!!! - and as there aren’t a million beds and they take patients seriously, it takes a while to get a bed. My advice - be ready to take a nap. No phone no belongings while you wait. Bathroom down the hall and they pop in and provide water and meals as needed. Be patient. Please. When I attempted suicide, I was in Willows unit. My second time, they had no beds in Willows so I was placed in Meadows. Meadows is primarily for psychosis and schizophrenia. I felt safe and secure and staff were efficient. They are good at communicating and despite the stigma that ward has, I never witnessed any misbehavior. I do wish they had more activities but there’s TV still. There’s always great group cohesion between the wards. Here is my daily experience: 8 AM(ish) - Wake up coffee provided, water/juice machine available 24/7, TV on, phone calls allowed, get ready 8:30 AM Goals group fill out a work sheet to set goals for the day 9 AM Meds! Nurses track you down ALWAYS even finding us outside to provide meds. 9:30 AM Breakfast ALL MEALS HAVE PROTEIN, VEGGIES, CARBS. Kitchen works hard! Very sweet. They happily provide seconds and will make you a PB&J or turkey sandwich. Be vocal and advocate for yourself for special diets - they’re not perfect but ALWAYS accommodating 10:30 ish Outdoor break Smoking cigarettes is allowed. Free ones available. 11 AMish Therapy There’s music therapy!! Art therapy! Psychotherapy!! They do amazing!! There’s a therapy dog! So cute! Fun trivia games team bonding song requests art projects! Positive and uplifting 12 AM Lunch! They do their best always filling Usually Outdoor breaks after 1-4 PM Therapy, Free time 5 PM Dinner 6 PM Outdoor break 7–8 PM Free time 8 PM meds 9 PM Bedtime sandwich and snack 10 PM Bed TV on until 11. Rec room and water/juice machine available 24/7 Many of the negative reviews are angry family members or helicopter-y and demanding spouses who found out inpatients aren’t waited on hand and foot and worshipped by staff or they didn’t get called back as often as they liked. It’s distressing to see the place so negatively torn apart when I can VISIBLY see all the hard work and effort they put in. Trust they’ll take care of you. Anytime I requested socks, underwear, towels, etc they got me supplies within 5 minutes. They are so amazing! While I’m still battling my mental health I attend PHP and find it very fulfilling! Trust the process. I would return any time happily if I need it.

They kicked me out after a week for something other kids were saying. They said they didn't want to help me.

Went there with anxiety issue and their whole focus was on SELLING me costly services of dubious value. The facility seems to be inordinately focused on PROFIT and the staff was frankly manipulative and in one notable instance behaved very inappropriately. The facility does not appear to be staffed by WELL educated, high minded, capable individuals. They need to make some major changes if they hope to really be of any value given the present reality of "modern" society.

This place sucks. I reviewed Changes across the street but I should have reviewed this location too. I had issues getting a prior authorization for a medication I was prescribed during my time here. Changes staff was fake and terrible the whole time. I ended up going and paying out of pocket for my medication and never went back. They truly do not care about you at all. Everyone is just trying to get by and get their paycheck

Very difficult to get ahold of outpatient and lack of communication between staff. Even if you did not attend outpatient for substance abuse, addiction is most of what is talked about. I do not recommend going here, but sadly most psychiatric hospitals/programs have the same issues. 2 stars for psychotherapy and select kind staff.

I went into this place for help. A couple times my last time was in Sept 2018. The last time I was in I requested and told them not to talk to my now ex wife. They contacted her and told.her things forbidden by law. I expressly wrote in my paperwork they were not allowed to contact her. They violated my rights to privacy. The nursing staff is good. The doctor's and councilors are not there for you. The nursing staff and the aids do care for your welfare. No diagnosis was ever done on me. They never tested me or did an evaluation to figure out the truth. I was pumped full of medicine that almost killed me. The medication did more harm then good due to the fact I was never what they fast tracked me as being diagnosised with. I should have never been on any psychological medication. I have a severe allergic reaction to the medication which cause me to have the problems that the medication in someone who has that problem would prevent. No testing was done and the right questions where never asked. I have no learned I should never ever be on any depression medicine of any kind. Thank God I'm still alive to warn people about the dangers of being prescribed medication that you shouldn't be on if you don't need it. Check the facts from now on Doctor's and Councilors make sure you get all the right information.

I was sent here after being pink slipped by a hospital because I was scared and wanted to leave and see my own pyschatrist and they weren't letting me see my family and I yelled at them. So I'm sent here to the meadows unit and labeled aggressive. I was only supposed to be there 5 days and spent 7 days there. I had every intention of taking my meds and seeing a therapist and pyschatrist outpatient. Personally I think they just keep you to make money off you. Several staff are rude and uncaring.There were some nice and compassionate workers which is why I'm giving you 2 stars. Overall this experience was nightmare fuel. Do better.

They needed a blood draw for testing. They woke me up in the middle of the night and they're was an ambulance waiting. I was told i had no choice. So a 2 minute trip to the hospital to have the blood draw and 2 hour wait for another ambulance to take 2 minutes back to Columbus Springs. A bill was in my mailbox a few weeks later for over $3,750.00 for just ambulance related fees. This is on top of being dropped from health insurance losing my job and now I'm being evicted. I'm staying strong, but homeless is about to be a reality. I have 2 jobs and can't pay any bills fully or afford basic food and water.

If you love them, send them somewhere else. My partner was transferred here. She wasn't able to call me until 6 hours later and that was only to ask me a question to help fill out paperwork. They left her in a room on her own for hours. She called down the hallway multiple times and no one responded even though she was crying and could PHYSICALLY SEE STAFF IN THE HALLWAY. They also threatened to take away her ankle brace, only let her speak to one person for 10 minutes, they have not fed her, and she has not had ANY of her medications since her arrival. It's like they forgot she was even there. Keep in mind it's only been a few hours, but they're on a freaking roll already.

If I could leave less than zero I would. Had my father convinced to go to rehab after an extreme spiral and years of mental health issues and substance abuse. After THIRTEEN HOURS of assessment and intake he was withdrawing and able to manipulate his way into “not meeting criteria” and he left at 3 am in the freezing cold with no phone or vehicle. The woman at the desk wouldn’t even speak to my sister so we had no choice but to contact Dublin police and try to find him. Your facility is a clown show and I should have known better after reading all of these other reviews.

If I could give this 0 stars I would. I was recommended here by my doctor, and will never recommend this place to my worst enemy. They force you to sign a financial agreement, and when I asked about financial assistance, they said I wouldn’t be charged because of why I was there. 2 months later I got a huge bill, and they only offer “10% if paid in full” as financial assistance. Also, many of the staff were rude and did not care, the program is a “one size fits all” which does not work in mental health treatment. They wouldn’t let me see a social worker and I was not kept informed about my treatment plan. Also, my room smelled like urine the entire week I was there.

Dr Balic is a total quack. Every one of my outside treatment providers were baffled at her incorrect management of my medication. Most of the things she told me about my meds turned out to be false after consulting MULTIPLE sources. Everybody I know who has been here has had the same experience with her. She is cold, cruel, and unwilling to listen. I will NEVER return here. Please, do yourself a favor and seek treatment elsewhere.

If I could leave no stars I would. I was sent here Dec 2023 this place definitely needs to be investigated. I'm still having nightmares over the things I witnessed while being there over Christmas break. There are some good nurses there. But They would mess with my room Everytime I went outside to smoke. There was foot prints outside my window in the mulch. The blind in my room wouldnt close cause the knobs were broke. So who was watching me from outside? I don't miss nothing. And prayers goes to the families of the ones injured while being in this facility. They had me believing both my kids were dead and everything. This place needs shut down!!!! The police need to investigate everyone there and go thru records and get statements from everyone cause I guarantee they all didn't make it home. The last night I was there I woke up around 5 am as they were patching a hole in the wall and cleaning up the mess on the walls. Looked like someone head got shoved thru the wall! like I said it needs shut down!!! They would refuse to let us use the phone said we would call 911. They refused to let me use the phone. Cause I was telling my family members what was going on while I was there. They would purposely mess with patients to get them fired up pissed some of the nurses need mental health themselves after what I witnessed. They placed a garbage bag that looked like it had a body in it outside my window across the parking lot and had me believing it was my children. This place is full of evil. Not even close to how it should be ran! They even forced me to take medicine I was allergic to and that was clearly listed on my allergy list. I feared for my life everyday I was there. They would even set the air conditioning on cold at night to mess with us patients. I'm not the only one they did this too.

I went to this place. so, I would like to give an accurate description of their capabilities. If your going to hurt yourself it’s a decent place to go. They will make sure your ok. If your in need to talk to a M.D. for more than 15 secs at a time, it won’t happen here so prepare yourself. This place is good for people who are already on medication and who have had therapy already. Their not trying to address any real deep issues you have. But, they will monitor you and adjust your meds and have groups; that depending on your level of self awareness could potentially help you. The food is sub par. The people will treat you with respect. But, this place is a business so if you don’t have insurance, prepare yourself for 1000$ a day. That was my position. But, having said that they took me in and got me the meds I needed and am no long in destress. So overall I’m alive and back to my normal self. Thank you

No you are not going to be admitted for no reason. I had read the reviews before going in today and was fully prepared to be admitted after my mental assessment, but Taylor and I both agreed that I was safe at home and would benefit from a partial hospitalization program. I want to be as honest with this review as I can be because I know that tensions are high when you are dealing with any type of stressful situation, especially when it comes to the medical system (it can be scary). The waiting area is small, and made social distancing impossible, at one point there were two women detoxing (one of which was actively sick to her stomach), a man sitting on the floor and another sitting on an end table, with two more people standing and waiting. The woman at the desk was very kind, she was masked but did have a heavy cough which was a little concerning but I had a mask, sanitizer, and she kept hers on too and left early. Most of the staff had their masks on, only a few exceptions were made and it was usually when they popped out to ask a quick question, so I’m not totally convinced they are worn at all times but Covid restrictions are much more relaxed than they used to be and some people aren’t concerned about them anymore so you can take that how you will (keep in mind it’s also cold and flu season, Columbus also is having a Measles outbreak and RSV is surging so masking isn’t a bad idea but that’s just me). The lobby was a little dirty, but they had so much foot traffic coming through there that it wasn’t a surprise- from emergency staff and outpatient programs and detoxing patients, the mess (and a little bit of a smell which could have been lunch but it’s still on my clothes) wasn’t that unexpected. I had an appointment but arrived four hours early because they do triage patients, and I had the time. I was seen within 3 hours. Everything is very typical of a behavioral clinic. Nobody I talked to was rude or uncaring, in fact just the opposite was true. These healthcare workers don’t do this for the fame- I made sure to thank them all and I would like to express my gratitude again. I was uneasy this morning on what to do with myself, but I feel I made the right choice, your staff that I worked with, especially Taylor (your student and therapist you have working in the front) is incredible, and I know she’s going to do amazing things. She was so kind and sociable, it made this process that much smoother. I recommend going to Dublin springs, and I recommend advocating for yourself so you can get the help you need. If you need to be cared for, I believe they’ll do the right thing to keep you safe. 5 stars. Thank you all again, so much.

As much as it hurts my heart to hear that mistreatment is the norm here, I am still relieved to know that I am justified in my anger. I will say that my partner came here for IOP and seemed to have a good experience with that. However, my partner came here with his mother and I once during an especially rough breakdown and it was awful. We were stuck waiting for close to two hours, which is understandable but still frustrating. The real kicker happened once we were finally seen. The woman who saw us was abhorrent and should in no way be working with the mentally ill. My partner told her about his self harm and she mocked him for it. She told him he was acting like a child and that he needed to knock it off. She told him that he was being selfish for worrying his mother like that and that he had no right to hurt himself after everything she did for him. After this short conversation, we were let back out and told to leave. Right in front of my partner's face, the nurse talked to his mother about how "kids these days" are too sensitive and that she's sorry that she had to deal with a child like that. Like ... what the hell? How dare she imply that my partner's mental illness was just him "overreacting" and that he was being selfish by seeking out help. This was two years ago, and I pray to God this woman does not work here anymore. We would have been better off staying at home.

Dublin Springs is a great facility,, great staff( PCA's and nurses,, management hands on,,great groups,,a great place to get help, YES I WILL RECOMMEND THIS PLACE TO ALL WHO NEEDS GENUINE HELP AND WILLING BE GUIDED TO GET BACK ON TRACK, THUMBS UP

Horrible experience. The nurses have horrible bed side manner. The communication between therapists and doctors is almost non-existent. Unless there is no other place you can go, I would highly recommend not going here. Very disappointed and frustrated with my stay there.

I took my daughter to this hospital for a mental health assessment and it was VERY busy. Once my daughter got taken back I was nervous but was comforted when the social worker took me outside so we could talk in private. She explained to me the process of inpatient and seemed to want to hear my feedback and questions. It really eased my nerves and I felt like my daughter was in good hands. My daughter said she even checked on her a few times when she was at lunch to make sure she was ok. Her name was Sarah! Could not have asked for a better support during this challenging time. My daughter is doing much better thanks to the caring staff

MENTAL HEALTH PATIENTS BE AWARE. THIS BUSINESS WILL SHARK YOU FOR MONEY. THEY WILL BILL YOU BY TWO SEPERATE PLACES DUBLIN SPRINGS AND KEYSTONE AND WILL NOT DISCLOSE THIS INFORMATION TO YOU. IF THEY TELL YOU THEY WILL NOT SEND YOU TO COLLECTIONS THEY ARE LYING! I WOULD GO SOMEWHERE ELSE. PREFERABLY NOT TO A PRIVATE FACILITY!!!! LIES THEY ARE ALL ABOUT LIES. IF YOU ARE BEING BILLED MAKE SURE YOU GET THE FULL BILL NOT JUST PART OF IT!

Stinks. They put you in a room and send you to group therapy 8 times a day. Then you meet with a psychiatrist for a brief amount of time each day. They tell you to eat, sleep, take your meds and go to group then you can eventually leave. Nearly impossible to get anyone there to be held accountable. So hard to get information on your loved ones when they are in there. I would give a zero star but I don’t think that’s possible.

I’m posting this again because they removed it immediately after I posted it which is beyond unprofessional. Here’s my review they removed: “I never leave reviews. This place is absolutely disgusting and filthy. After waiting nearly two hours after my scheduled appointment time, I was taken back to a filthy room covered in toenail/fingernail clippings, vomit and liquids streaking down the wall, and expletive writings all over the broken walls and furniture. If this is what it’s like just being evaluated, I don’t even want to know what the actual inpatient ward is like. Doctors/nurses acted unprofessionally and asked me personal medical questions in front of everyone in the lobby. Save your time, money, and mental health and go to OSU Harding instead”

I couldn't be more amazed at the negative feedback. I came here in adolescents care and I couldn't have gone into more loving arms. The understanding from the workers therapists and patients was more than I could ever imagine. Truly was the best help I have had mentally with my struggles and I will always promote it to anyone in the area with the same issues. And hey if any of you still remember this name I say hi :)

Staff is wonderful, many helpful groups, pleasant atmosphere. My only hang up is lack of choice in food and the freezing air conditioner, but then, I'm always cold, so don't go by me!! I'd actually give them a 4 1/2, but the stars don't allow that!

This place still haunts my family today. My husband was there 11 months ago. He received subpar care, but I'm not going to go into that today. We've been trying to contact someone in billing for almost a month -- all we need is a receipt to give to our FSA provider. It's been impossible to reach anyone. Once my husband finally got a hold of someone, she gave him the runaround about the receipt, and how we may need to contact a doctor at Dublin springs (?) but proceed to tell him that her records state we overpaid for his stay by $500 and that they OWE US a check for $500. WHY did it take my husband calling Dublin Springs 11 MONTHS LATER for them to tell us we overpaid?! Can you imagine if we owed them money for 11 months? Anyway, that was over a week ago and we still haven't gotten the check in the mail. I'm thankful we called about something unrelated. You're better off staying in a regular hospital.

I was inpatient there last week and I had a horrible terrifying time, for the most part. I looked them up online and thought they looked really nice and professional. The process of getting inpatient was long and apparently there was only one lady working that could evaluate me. I came in at 2:30 and got evaluated at maybe 5:30 then didn’t get taken back into the inpatient unit willows until 9. I spent my whole day sitting there waiting. I spent 6 days there and everyday was so long and boring they barley gave you anything to do. You had maybe 3 or 4 groups all day then the rest of it was finding something to do to have time go by quicker. They wouldn’t give you extra towels you had to ask for them. You have to do your own laundry.You would think for 850 a day they would restock towels and do your laundry for you. They did not have yoga or exercise or art to keep you busy like they said. The “art” I did was for 30 minutes we did origami in a class. Heather and meatball were the only things that brightened my day. The nurses on the floor were rude and brushed you off and just wanted to give you medicine to make you out of it if you were feeling anxious. The PCA’s brushed you off and sent you to the nurse to take medicine if you wanted to talk. The psychiatrist Dr Balic was extremely rude and made me cry and threatened to get staff to escort me out of her office because I wanted to talk and she wasn’t listening to what I was saying. It’s basically her way or the highway and she’ll keep you longer. They only had two phones on the unit and we shared it between like 24 people so if you needed to talk to your family you couldn’t you had to wait your turn. No visitation because COVID. The food was really good the kitchen staff was respectful. The rooms were okay. They were clean. Beds were hard you might as well have slept on the floor and the pillows were basically nonexistent. My roommate wanted to hurt herself and was and no one listened to me until the third time I said something. I was just better off staying home and doing what I was doing before. The only thing they did was teach me SOME coping skills. I learned like two things and they put me on new medicine and I’m not sure if it’s even working. Also they tell you nothing. I had no idea when I was going home I was anxious because no one was telling me anything. But if you showed you were anxious or upset they would keep you longer so you basically had to lie to them and tell them you were okay so you wouldn’t be held against your will longer.

Customer service here is a joke. Rude reps over the phone. Sister was transferred to that location from riverside. Riverside told them I'm here emergency contact and She's unable to give approval for anything. Lady over the phone couldn't care less about it.

Knowthing feels worse than trying to go to rehab, for 30 days. And my "social" worker saids no , because I haven't attended groups enough (I was too sleepy from Ativan). Then tells you it will be $350/day, beyond insurance for you to get a 30 day rehab. So yeah, put money before people, That's this place. "Love of money is the root of all evil". Indeed.

I was in their inpatient program for my depression, and the best part was being with the other patients. The social workers and PCAs are inconsistent with their rules and very clearly don't care about the patients under their care. Most of the PCAs especially are negligent and cold. Also, when I was discharged several of my belongings were not given back to me. I had to call several times to get my things back. Overall there are some helpful aspects, but very unprofessional and NOT an environment that is hospitable to those already in crisis/suffering.

They admit and keep people there without evaluating them. It's a money maker. Law enforcement should really investigate the judges who sign off to admit patients. They should check Twin Valley as well --they send people here. They don't check if you're really mentally ill or not. What if it's like a "PA-Childcare" type scenario? (See Michael Moore's Film: "Captalism: A love story") Thank you God Bless.

I loved this place, the staff are cool and they let patients smoke cigarettes, which is the coolest thing ive ever seen in a psych hospital. Anyone who complains about this place can shut up...they have more accommodations than any other place ive been. 10/10

I took my grandma in there this past week for an assessment. Her appointment was at 4pm and no one saw us for 2 hours! We left at 6pm without an assessment, no one even said a word to us! Horrible communication! There were people in the building without masks on, coughing and sneezing!

I went here for the Dual Diagnosis (drug rehab plus psychiatric health at same time) in 2016. I need to go thru the treatment in order to get a kidney transplant. I started in the partial hospitalization program and then IOP. My counselor and group were great. We learned a lot and I excelled working with the staff. They were excellent in following up with my transplant center to give clearance for the transplant which I received... saving my life! Took away one star simply because they can’t accommodate patients on dialysis. If it even has an ER and inpatient rooms... if you need dialysis treatment, you simply have to go elsewhere. There are many people with addiction and psychiatric conditions From being in kidney failure yet only OSU has full hospital capabilities in their rehab and psych center. I was in the last days before going on dialysis so I had just inquired should that happen. Simply told I would have to go elsewhere at that time. Since they’ve expanded abs vs opened up three other locations, I’m hoping they’ve updated services as well.

If i didn't have to enter a star I wouldn't have the worst place I have seen not a place to take your young adult children that wants help with there mental and addiction 😕 thank God I found a amazing place called hope valley in circleville ohio the best place a parent could ever ask for not only did they save my sons life they also saved me❤️

No one answers the phone.

Saved my life 💓

It was awful. I was discharged Monday and they were suppose to give me a referral to go to treatment .I have called 5 times since Monday and they just lie to me and say they will . There is still no referral for me. This is the worst place I have every been.I would never send my worst enemy there.

I took my daughter there in the middle of the night who was having a mental health crisis I used the red phone that hangs on the wall on the outside the lady who answered the phone asked where I was as if she had no idea I was using the phone that clearly states that phone is for after hours calls after standing outside along with 2 ambulance personnel and 1 other patient some lady just stares at all of us from the front desk so we all let ourselves in that was at 1am another lady who was actually very kind gave us some paperwork to fill out and said someone would be out to get her vitals 3 am rolls around still haven’t seen or heard from anyone so long story short we walked out the front door not speaking to anyone no vitals absolutely nothing kind of makes me wonder what there EMTALA form says because it was definitely not us refusing treatment absolutely HORRIBLE EXPERIENCE for my daughter after 3 yrs of fighting depression and SUICIDAL thought’s finally reaching out for help to in the long run get NO HELP from your facility took her to SUN BEHAVIORAL COLUMBUS and was immediately greeted by staff and was admitted to start her journey to get better thanks for nothing you should all be more than ashamed of yourselves!!! Please Learn To Do Better and take people with mental health issues more seriously