Be aware that if you visit this complex as a guest, there are secret hidden visitor parking spots that you have to park in or they will have your car towed within 8 hours with no notice. Also be aware that the resident parking spaces are not labeled or assigned, but somehow it’s a tow-away zone for unregistered vehicles (without signs posted). On top of that, they randomly tow people, even on Sunday when the office is not open, and you’ll have no idea where to pick up your car or if it has been stolen. Even better, the lease agreement states that you’ll get 48 hours notice before they’ll tow you, but the tow truck that patrols the parking lot, apparently doesn’t know this or care. There are always several unregistered vehicles in the lot that get to stay, but if your car is unique or conspicuous, yours gets selected to be towed while they leave all the others! Not thrilled.

Review is solely for application process, I did not live at Gateway Lakes. I initially applied for an apartment here on June 30th after first checking with the leasing office to confirm my eligibility and ask a few questions. I also shared my timetable, since we were moving from another state and needed an address secured pretty quickly. My partner's application was finished on the morning of July 1st, and both were accepted by the leasing office, contingent on the manager's approval. During the process I contacted the leasing consultant about once a day or every other day, as she wouldn't call me first and I didn't have any updates on the next steps. Every call seemed to indicate that we were good to go, we just needed manager approval. After a week of waiting and checking (there was always an excuse for how the manager had been busy eating lunch or wasn't there), we were getting a little frustrated with the lack of communication or updates on where the process was. Finally, we were told by the leasing office that we needed a guarantor. Totally fair, and we were prepared with one. The issue is that the leasing agent apparently didn't know how to do this? She wanted us to do an online application, but no one could find it, including her. So we gave it another day for the agent to ask her boss again, and then called up the office the next day, now with the leasing agent asking for me to fill out a paper form of the application for my guarantor. I sent this over an hour later. I asked a few questions about the apartment and received no reply. So after a few MORE days of waiting and this morning's call of "Oh, I'm just waiting for the property manager! We're so busy!", my partner and I decided to cancel our application on July 11th. Over the weekend, we were able to find another apartment in the area and the management there was able to finish all the paperwork in 48 hours. It sounds like they have had a busy couple of weeks, but it feels unprofessional that I had to call to get updates from the leasing office or to hear about what I needed to submit next. The leasing agent I spoke to was very sweet and friendly, and she admitted that she was new to the job and still learning the ropes. Very understandable, but at no point did her supervisor take ten minutes to get on the phone or send us an email, despite the fact that we were all apparently waiting on her. I felt like after they had our $225 application fee and administration fee, they weren't interested in getting us in anymore. The apartment complex is owned by Coastal Ridge Real Estate, and I plan on definitely avoiding them in the future.

The new owners are charging a ridiculous amount on top of rent we now have trash fees for people to collect your trash which even if you didn't decide to get the trash pick up you still get charged! Now they replaced lights outside of all the buildings and charge it on rent every month 🤔 smoke fees for smoking in the breeze way which the lady in the office smokes right by the pool and they clearly have a no smoking sign right by the sand planter to put your cigarettes out in .... make it make sense

I am a new recent costumer and resident here at Gateways lakes for 3 months now and Maintenance have not been doing their jobs correctly and are lazy of fixing things around here. I have 2 loose toilets that are imbalance, sink drain is broken underneath and leaking after finding out within a week later finding out that a pervious resident that lived here may have broken it. I have a dishwasher machine that went in sparks that will be a possibility cause of fire within an apartment and I am afraid and in fear of my family and other residents that live here in Building 7. The maintenance came over I believe exactly at 10:20am after I had left the office in raise of concern of my dishwasher going in sparks may go into flames. My husband was home and the only thing the maintenance did as my husband told me over the phone, that the maintenance turn on the switch of our dishwasher and said it was fixed. IT IS NOT FIXED. I KNOW WHAT I SAW, AND MY DISHWASHER WAS IN SPARKS. If I had the chance to record from my phone to show proof of evidence, I would show my dishwasher went in sparks and I am afraid of cause of fire and afraid giving trust in using it again. I do not feel safe in my own home or in comfort of my own home because they refuse to do their jobs right. I will not recommend my friends, family, or others to rent from Gateway lakes, EVER. I am a very upset costumer here and its not fair we are paying 1,200 a month here and expectations are not met. if I could leave 0 stars I would. I do not recommend living here and I will not renew my lease here for next year. I'll happily move else where where I feel heard, listened to, and the community cares of its costumers and peoples safety. Do not recommend.

I actually used to live in Gateway lakes quite a long time ago and it was a very beautiful place to live in then. I just briefly passed through this time but it seemed like it was a lot more congested with a lot younger crowd. I did smell marijuana smoke and several of the stairways and there were cars parked haphazardly that were blocking many of the entrances in exits into a few of the parking areas. But overall it looked like it was still a nice place to stay based on the condition of the apartments. The nice place to stay that is if you like not being able to park and smoking marijuana...

Ever since the new management has took it over. They do not walk the property at all. I've looked at garbage at the same trash pads since I've lived there. Maintenance falsifies doing workorders vehicles get broken into kids destroying the property. I do not recommend anybody to live there.

Gateway Lakes is a great community. I feel safe and the staff is amazing.

I think that the current apartment administration is doing great, but they are victims of the last two administrations. Cons: The apartment is filled with cheap equipment. The carpet is absolutely atrocious. There is no way to keep it undamaged for a year. Many things start to break right after you move in. The electrical company has to be over charging. My average water and electric bill in the winter is almost always 200 dollars a month. The insulation is horrible. I find the apartment to be overpriced. Pros: The repairmen are great now. The administration always has good free events in the main office.

Current resident and I love it here. Parking could improve a little but other than that maintenance is quick, office ladies are super friendly and sweet. I think its cool the geese let the girl with brown and blonde hair who works in the office hand feed them

Looks like a very clean property, well managed and well manicured.

Gateway lakes is the best. Danielle always makes dropping off rent a little easier with her great attitude. Keep it up big shoots.

Great place, environment and experience to live at.

The staff is amazing and professional

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I’m looking to buy a house but this has been a decent stop in between. You can tell the manager cares about this place because she makes people keep it clean and sends letters if they do stuff wrong. Makes it even better.

Had a great time at the Friendsgiving last night. You guys always have the best get togethers. Who would have ever thought all the food from Talledega Nights Thanksgiving would make such a fun party? Lol 5 Stars Gateway Lakes!!!

My mom and I like these apartments. We’ve been calling it home for the past 2 years. The maintenance keeps it real clean and we appreciate that. You’ll be happy here!

The worst apartment complex! The apartments are poorly built. There are so many bugs and dog poop outside and the complex does nothing about it. Some of the apartments have black mold! There have been times of car break ins. Run far far away from this place!

Thank you for the great service. Work orders are always done quickly and the ladies in the office are always kind. I enjoy living here.

I dont know how else to put this but the team at Gateway Lakes has been the best Team/ Experience I’ve ever received. I’m a single Dad of 4 kids and every time I’m in the leasing office they interact and definitely entertain them most of all!!! That way I can take care of what I need to take care of and the friendly staff is always helpful. I had a few minor work orders as well and the Maintenance staff are all top notch even dealing with my service dog while they had to come in when I’m at work!!! This place can’t get any better!!! To me that is going above and beyond!!! I want to thank all staff at this location everyone for being so amazing to me everyday it seems like and most of all my kids!!! I am very grateful and feel more secured with the Team at Gateway Lakes. Again thank you so much On behalf of me and my family you truly are number 1 in my book please don’t ever change!!!

Can’t wait to get out here

I've been here a little over two years and it's a pretty good place. With like anywhere you go you're going to have some problems the office crew and maintenance has always taken care of it. The ladies in the office Danielle Alyssa and Melissa are very friendly and welcoming and are on top of everything as well as all three maintenance guys. It is a little over priced but you have everything you need around you

Sure nice staff. Never Hesitated To answer any of my questions. If you looking for a nice clean place to live then I would call them first

Love this complex!!

Business is well put, respectable and customer service is professional. I felt comfortable with the floor plan they gave me and the facilities are we’ll maintained

Great community

Gateway Lakes appeared out of the blue on My browser. As Danielle would say, “I’m living in Paradise “! I’m more comfortable in this Community than I’ve ever been. I plan to stay for at least 5 years as My job at Tigerpoly Mfg. is 10 minutes away on 665 behind Wendy’s. I like My job too. 6 years and 100% vested. High security and high tech with many employment opportunities, 401k and tuition reimbursement. In fact

I just wanted to get on here real quick to say that Danielle the property Manager is such an awesome person she help me out real quick... and she showed interest in what I had to say, thank you Danielle!!! Great experience hands down!!!!

Amazing property, and Danielle made the entire process so easy. Especially during these troubling times. Will definitely recommend this property and Danielle to all family and friends!

I tell you what the staff here is top-of-the-line they never let me down! cheers! I’ll be renewing my lease. A third year for sure. Maintenance has always been the biggest problem the place I live but never been an issue here!!

I lived here for the duration of a 6 month lease. This complex has great prices if you don’t need a year long lease. In my experience, other places jack up the prices ridiculously if you don’t sign a 12 month. The women in the front office are fantastic, truly. Alyssa was who I signed my lease with, and she is great. The manager (I cant remember her name!) has always been very helpful and runs the community with high expectations. I was having a issue with my neighbors littering, leaving there trash in the porch for days, and being loud (doing weird stiff like throwing raw eggs everywhere) and she took my complaint seriously and was very professional. (I believe they ended up being evicted for other reasons). The maintenance team is also fantastic. I had a few plumbing issues when I moved in, and there were right on it. The only downside of living here with some of the people that lived around me. There was constantly trash out in the parking lot, and it’s like people throw food into the yard? I realize that it might only be a few people who are responsible and it’s not the manager’s fault, but it can be annoying. All in all, it was a good experience and a great option in Grove City.

I've been here 2 years and the office staff and maintenance guys are awesome! They have answered any call right away! They have community functions at the clubhouse monthly too! They are very compassionate and understanding. The pool is great and the location is fantastic! I would recommend it to anyone!

Had a great time at the Wine tasting event this evening. I love that the office staff continues to find more ideas to get the community involved and meeting our neighbors. The wine and snacks were great. Danielle and Alyssa were amazing hosts. And I can’t wait to hear what’s next!

Great place to live! Staff is wonderful and resolves issues quick. Events all the time to show appreciation to the residents. And they are so loving to the fur babies too! Located in a great area with lots of shopping and restaurants.

I have lived here for 17 years and there have been several management companies ...But the current managers are the best yet!!! They are helpful and really care about the tenants... It is quiet here and peaceful and close to everything you need Shopping and restaurants etc...Danielle And Alyssa and the staff will take good care of you... Definitely a good place to live👍😁!!!!!!

Management is awesome!! Danielle is great to work with!

Great apartment community. Great staff. Great location.

Leasing office staff is so nice and friendly. Facilities in apartment is good and convenience and all the malls and restaurants are near to this apartments .

My sister and I have lived here for 3 years and have always enjoyed our stay however this past year has been the best. The office staff is always accomodating and the maintenance staff is always prompt. I want to give every one of them a compliment... The property manager, Danielle has fixed so many things around here that made it look and feel better. Many of us appreciate her go get 'em attitude. Alyssa is always ready to help. Anytime I'm in the office, she tends to know most by name. I think that's a special attribute. Beth is always so happy and smiley! She's newer but she seems to fit right in there. Mike, Laemond and Remington are always a pleasure to have in the apartment when in need. Typically they're here same day or next to fix any issues we have. I appreciate them all. We had considered moving just because the apartment we were in wasn't accommodating for my sisters wheel chair but instead, the staff made it an easy transition for us to stay but in another apt. Thanks so much Gateway Lakes.

Recently moved in and everything has been great! Everyone’s been so nice and welcoming. Highly recommend living here!

Office staff are extremely friendly. They were very helpful with any issues I have had to this point. Maintenance has fixed ant issues immediately that i found upon moving in.

It is okay, a little small with a child. Maintenance and management is good when you have a major issue. I have been renting apartments for 20 years and a little tired of it. Gateway Lakes is a good place to live when you are starting out or downsizing.

Gateway Lakes is the absolute BEST place to live! Amazing staff, prompt maintenance service, quiet, clean, and located close to EVERYTHING! I strongly recommend renting here!!

Super nice office personnel. Maintenance comes right away whenever needed. The grounds are always kept nice. Comfortable and priced just right!

Great location and wonderful people !!

Danielle and the rest of the office staff are amazing Thanks for being so helpful

Community is excellent and so is the staff!!

Fantastic and fun team! Would love to move in!

In all the other places I have lived before I have always had problems with the language. But in this group Marymar knows Spanish, that has been great for me and my family, Jessica is also super friendly, They help us with everything we need very quickly 🙏🏻💕