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  • 4/5 Unique c. 3 years ago on Google
    It's a mall. You can buy everything here
    5 people found this review helpful 👍

  • 1/5 Vine C. 5 months ago on Google
    Disappointing Experience for a Content Creator: 1 Star I recently visited Grand Central Mall with high hopes and a positive intention to spread some joy as a content creator. However, my experience left me extremely disappointed and frustrated with the mall's security and their lack of understanding and compassion. I regretfully have to give Grand Central Mall a 1-star rating based on my encounter. As a content creator, I believe in giving back to the community and engaging with my audience in meaningful ways. On this particular visit, I had planned to give away a free pair of shoes to a lucky individual and even had intentions to purchase another pair for someone in need. My goal was to capture the act of kindness and inspire others to do the same. Unfortunately, shortly after starting the giveaway, mall security approached us and abruptly kicked us out of the premises. Their actions were not only unwarranted but also displayed a complete lack of understanding and appreciation for the positive impact we were trying to make. It was disheartening to be treated in such a dismissive and disrespectful manner. To add to the disappointment, when we expressed our willingness to donate to the Salvation Army on our way out, the mall security prevented us from doing so. Their refusal to allow us to contribute and support a charitable cause only amplified our frustration and left a sour taste in our mouths. As a content creator, I have had the opportunity to visit numerous locations and engage with various communities. I can confidently say that my experience at Grand Central Mall was one of the most disappointing encounters I have ever had. Their lack of understanding, compassion, and refusal to support charitable acts is a reflection of their poor management and customer service. I hope that Grand Central Mall takes this feedback seriously and reevaluates their approach towards content creators and community engagement. It is essential for a mall to foster a welcoming and supportive environment for individuals who aim to make a positive impact. Regrettably, Grand Central Mall fell far short of these expectations. I cannot, in good conscience, recommend Grand Central Mall based on my experience. I hope that they take this review as an opportunity to reassess their policies and improve their treatment of content creators and individuals trying to make a difference within their community.
    3 people found this review helpful 👍

  • 5/5 Tygart 1 year ago on Google
    What a beautiful mall. I felt like its parkersburg hidden gem. Very well lit and clean. So many stores to shop and their public restrooms are very very well maintained. Definitely will return. Super friendly and they have a ping pong table, and other activities for the kiddies.
    2 people found this review helpful 👍

  • 3/5 Tiffany 1 year ago on Google
    Nice place but really needs to adapt to younger generations that and closing hours are too early. Close at 11 get more business especially younger adults and teens. Needs something the internet can't offer like maybe a night club, pool, a garden or crystal shop something to draw people in and get them to stay.
    1 person found this review helpful 👍

  • 5/5 quentin m. 8 months ago on Google
    We liked the variety of shops. Our granddaughter loved the bungee jumper. Nice, clean mall and friendly people. Thanks
    1 person found this review helpful 👍

  • 4/5 Britnie D. 1 year ago on Google
    it's a great place for shopping and they have variety of stores that cover newborns to elderly small and big. they need to redo the children's playarea though. the rug is torn and pulling from the floor my 2yo had tripped while running and fell i reported to the office and still months later it is not fixed.
    1 person found this review helpful 👍

  • 5/5 Matt R. 2 years ago on Google
    Awesome experience they have some really neat things in there like Tesla and the Apple store everything super expensive I bought three 1 scoop ice creams And it cost $25.
    1 person found this review helpful 👍

  • 5/5 Cassie 10 months ago on Google
    Been going to this mall since I was a kid and have always enjoyed it! Great stores, great food court, great movie theatre, always clean. Always my go-to when I wanna go to the mall! Thank you!
    1 person found this review helpful 👍

  • 5/5 Susan B. 11 months ago on Google
    Hadn't been to this mall in DECADES. Was impressed w/the changes. Lots of stores, no ugly empty gaps. There were plenty of shoppers present. I wanted to go to Boot Barn. Found out there were TJMaxx, Marshall's & Home Goods, all placed @ the main end of the mall. These stores + Boot Barn have entrances independent from mall entrances, allowing shoppers to continue shopping beyond regular MALL hours. Very nice arrangement! It's a long drive for me, but I plan to visit again when I have more time.
    1 person found this review helpful 👍

  • 5/5 A J. 8 months ago on Google
    I LOVE Grand Central Mall! It's ALWAYS clean. I always feel safe and the variety of stores is perfect. Everyone is always so friendly and helpful. We live over an hour away and could choose to go anywhere else (Charleston, Clarksburg, etc) but we always choose YOU because the convenience. The layout and the staff cannot be beat anywhere. Thank you for all you do and for everything you do for your community! Keep up the great work! 😁
    1 person found this review helpful 👍

  • 5/5 Kidd Wreck J. 3 years ago on Google
    Found everything I was looking for. No lines. Great people. Great selections. Good prices. And the food was spectacular. Even reasonably priced and very filling!!
    1 person found this review helpful 👍

  • 4/5 Rani varia P. 3 years ago on Google
    It was a great experience. One of the biggest and beautiful mall in navi Mumbai. You can visit here with family and friends. Fantastic place to spend a quality time and for shopping since popular brands outlets are located here. food court has large numbers of seats,play zone and snow world are also there. The environment is quite peaceful. MALL is well maintained Great security and sanitizing Must visit if you are a shopping lover ...
    1 person found this review helpful 👍

  • 5/5 Denise B. 4 years ago on Google
    Pretty nice mall with excellent art exhibit, envied going there
    1 person found this review helpful 👍

  • 5/5 Kitty Drink w. 3 years ago on Google
    Love this place
    1 person found this review helpful 👍

  • 5/5 Hannah D. 1 year ago on Google
    It's not huge, but there are many shops to visit, and the food is pretty good.

  • 5/5 Brittany C. 2 years ago on Google
    I love JCPenney's. They have the best clothes on clearance if you don't have a lot, the boots I bought were exactly what I wanted, and The employees were very helpful. Also they added an advanced auto parts right outside the mall.

  • 5/5 Mindy H. 2 years ago on Google
    Nice mall, has multiple play areas not just for kids. Variety of stores and nice and clean. Lots of food to choose from at the food court.

  • 5/5 Jason S. 2 years ago on Google
    Not half bad... Multiple places to choose from in the food court along with several stores that sell good items for reasonable prices. Everyone here is so nice and I would totally recommend checking this place out if you haven't.

  • 5/5 WvNinja83 2 years ago on Google
    Clean and very well taken care of...the mall has a nice food court. Along with a movie theater and arcade and lazer tag

  • 1/5 leon o. 2 years ago on Google
    There is nothing attractive about this mall anymore. Gone are the gardens, duck ponds, decent sit-down restaurants, and better stores. I much prefer downtown shopping.

  • 4/5 Isabella H. 1 year ago on Google
    I loved everything in mall 😊🤍❤️ I am shopping nut and my mother is too

  • 5/5 Brandon V. 1 year ago on Google
    Mall is modern and does not have that "run down" feel that most malls have no a days. Good variety of stores as well.

  • 2/5 Teresa A. 2 years ago on Google
    I guess its a nice place to walk but they just can't keep stores in there.

  • 5/5 Judy S. 2 years ago on Google
    Went to visit the mall to get hand soaps from Bath and body works. Got a great deal and had some great orange chicken

  • 3/5 Laura E. 2 years ago on Google
    The mall is not what it used to be....The staff members are dang near hostile to the point the environment is horrible! I miss the bird cages and duck ponds throughout the mall....And Scooby Doo shows...

  • 5/5 Michael L. 3 years ago on Google
    Good mall

  • 3/5 Will 10 months ago on Google
    Used to enjoy going to the mall as our 2 year old enjoyed the indoor playground but they took that away, no need to shop here anymore as we cannot let our little have some fun as well, guess they had to take out a little free enjoyment from shoppers children, at the same time the parents get to rest and enjoy seeing the smiles on there kids faces, so sad!! As I said no need to shop here now when anything I can get there I can buy on-line.

  • 4/5 G H. 5 months ago on Google
    The thief working the grey dogs that kids can ride through the center of the store stole my daughter's $23 and was going to steal her phone, but she did give it back after I asked. She was box blonde short and chubby with a 1980's Marshall jacket. Just want people to be aware of her, if you lay something down around her it doesn't matter if it is your kids or that it is the time of giving, she's into taking.

  • 4/5 Melissa C. 4 months ago on Google
    Our mall is pretty great. Just miss how pretty is used to be with the bird cage and all the water and fish they used to have for walk ways. But it's a nice mall.

  • 5/5 Lost L. 7 months ago on Google
    One of the remaining malls with very few vacant store fronts. Its got a good variety of stores and some nice shops adjoining the property as well. Clean and never any riff-raff.

  • 5/5 Jean A. 5 months ago on Google
    Watched a movie. Killers of a flower moon. Would have been nice to have picked our own seats, away from other people.

  • 2/5 Brittany 6 months ago on Google
    It's okay. Wish it still opened at 10am. There has been several instances where I have been out in town with friends and family, early in the day, and think it'd be fun to drop into the mall at 10am. But we just end up going home and saving the money I guess. Also the unwillingness to open even earlier and bring back the walkers club feels very anti community to me. And could we PLEASE get a maternity store in here? A mall full of clothes, but nothing for mothers to be.

  • 4/5 T S. 7 months ago on Google
    Decent variety of shops and stores. Food court options are ok. Men's bathrooms are usually kept up well. Attractions like the train ride, scooters, the arcade, and the trampoline/bungee ride are great for kids.

  • 3/5 Carl N. 11 months ago on Google
    The bathrooms were straight disgusting, and the staff really needed to upkeep better. Other than that, it was a nice place. 3 stars because of the bathrooms because I believe the way a bathroom is kept shows how much the staff cares for the place and clearly they don't do a good job with it currently but hopefully that changes in the future.

  • 3/5 Pig P. 10 months ago on Google
    This place use to be so good. Now, the stores are barely surviving and not much to choose from. Secondly, they got rid of the ping-pong area, the corn hole area, and both of the children play areas. It is now replaced by even more seating arrangements. Very disappointed about how this mall is changing ☹️

  • 5/5 Lora H. 1 year ago on Google
    Visited Regal Cinema. Great seats and very clean.

  • 5/5 Latha v. 9 months ago on Google
    If you are in Bangkok . Please step into this mall. It’s a nice mall for some quick shopping .

  • 5/5 Wenly B. 1 year ago on Google
    Food court is worth it! Not too pricey and kids play place is great and kids activities near Ross.

  • 3/5 Philip V. 1 year ago on Google
    Can't believe they don't have wheelchairs available. We ended up only going to one store due to limited mobility on crutches. Belks had wheelchairs but only for use in their store. Mall lost business from us today.

  • 2/5 Heather S. 1 year ago on Google
    This mall has went downhill drastically. There are only 2 anchor stores remaining, which is not conducive to a productive mall. As a result, the food court has had a loss of restaurants & struggles to successfully market to new restaurants/eateries. One of the worst parts at this mall is the many smokers who smoke on the property & close to entrances... especially the food court entrance. When they put seating outside the food court, I thought for sure that it was for people to enjoy, but- again... the smoking out beside there is disgusting!!! Grand Central Mall is failing FAST!

  • 3/5 Robert S. 1 year ago on Google
    It may be one of the cleanest malls I have ever been in and the decorations for the seasons are wonderful.

  • 4/5 Betty S. 3 years ago on Google
    Plenty of places to shop

  • 4/5 Bryan L. 1 year ago on Google
    While many malls are slowly dying a terrible death, Grand Central Mall appears to be one of the few that are still thriving. Most spots are filled with shops and food mall is active. Wish our mall was as successful as this one.

  • 5/5 ENDTHEINFINITE 1 year ago on Google
    An overall great experience and surviving marketplace known for its amazing number of gaming/Fandom stores. It also has the wider variety you'd expect from thriving malls of the past. Even has a amazing store dedicated to all things cowboy 🤠

  • 5/5 Bill S. 3 years ago on Google
    Pleasant atmosphere. Friendly people. The place is on the upswing.

  • 5/5 Uri P. 3 years ago on Google
    Big mall and getting even bigger

  • 3/5 Opal B. 3 years ago on Google
    It like it used to be

  • 5/5 Lynn M. 3 years ago on Google
    Nice stores

  • 5/5 Wendy B. 3 years ago on Google
    Love getting my nails done

  • 4/5 Rachel M. 3 years ago on Google
    Its a decent mall. Alot of the stores have closed down but they are building on 4 new stores.

  • 3/5 Raymond S. 3 years ago on Google
    Very empty. Lost some good stores!

  • 5/5 Kim P. 3 years ago on Google
    Had to shop at Victoria's Secret!

  • 5/5 connie r. 3 years ago on Google
    Bath & Body great experience. Clerks very helpful!

  • 3/5 Eric G. 3 years ago on Google
    Not what it was

  • 1/5 Emmey M. 3 years ago on Google
    The cookies are good. But the employees are rude.

  • 5/5 Billy S. 3 years ago on Google
    Great place to shop or jus get out of the house

  • 4/5 Carolyn G. 3 years ago on Google
    Lots of places n stores to check out.. Explore n shop til you drop. I really enjoyed it all.

  • 4/5 diana l. 3 years ago on Google
    A few good stores. Yearly sales throughout the mall. Great choices to eat at in the food court.

  • 1/5 Katelynn B. 3 years ago on Google
    Until someone actually starts to sanitize the food court tables, my review will stay poor... I don't know if table sanitation is a priority, but it should be. I've used my personal hand sanitizer to clean my table every time I've visited since they re-ooened. The person with the cleaner is more concerned with chatting than cleaning-- and that's when they're anywhere to be found. Someone needs to be hired to clean- and if someone's been hired, they need to be more proactive with their duty. I'm not usually entitled or snooty, but the establishment should be more responsible for keeping those who dine there during lunch safe. And as someone who suffers from IBS; the mid-way bathrooms by Spencer's need to be re-opened... All I'm gonna say is, I had a close-call last time because I was at BAM and had to scrable to get to the bathrooms beyond the theatre- legit the length of the entire mall. I know it's more effort to clean two bathrooms, but boy... You may encounter someone with IBS worse than I have, and that'll be the real mess. I won't be back until improvements are made. I used to visit bi-weekly for date nights with my husband... But I'm not comfortable with going right now.

  • 2/5 Kimberly S. 3 years ago on Google
    So frustrating! I enjoy this mall, I mean yes stores are dwindling but they are dwindling everywhere. Unfortunately, I don’t come often as it’s quite a drive. So I planned out my shopping evening based on posted hours. I was confused with the mall hours as it was posted differently on different places online but when I got to the mall I doubled checked the hours posted on the door. Oh sweet I do have until 10. Did some leisurely shopping (had plenty of time) and went to the bathroom. Came out at 9:02 and everything was shutting down. I rushed to the two different stores I planned to purchase items and yep, closed. I would have done things so differently if the hours posted on the door would have informed me of the actual closing time. I am not making another drive here. I will go elsewhere. What a waste of my evening.

  • 5/5 Kathleen K. 3 years ago on Google
    Nice shopping mall. Decent food court. Good selection of stores. And we love Watering Can Art Studio which is located inside the mall. They are also always keeping up with cleaning the rest rooms.

  • 4/5 Thelma F. 3 years ago on Google
    J.C. Penny's was nice. But, the jeans my kid bought tore at the zipper along with the zipper breaking when she put them on. So now I have to put a new zipper in and repair the tear. I'm sure they can do better than that!

  • 4/5 john e. 3 years ago on Google
    The malls here in wv are thriving compared to other places in the us, and places like classic plastic and the theater in the mall make this mall a good place to spend the day, get a massage and grab a bite to eat at the food court. The only thing it needs is an arcade and it could be the best mall in the state

  • 2/5 Jim D. 3 years ago on Google
    Not a Fan of Mall's. Was doing work.

  • 1/5 Jobn S. 3 years ago on Google
    They were closed when said they would be open. I made a trip for nothing.

  • 5/5 Kassidy R. 3 years ago on Google
    Love this place

  • 5/5 Kevin B. 3 years ago on Google
    Busy busy busy. Love seeing the mall like this.

  • 4/5 bryan l. 3 years ago on Google
    Check out the pizza shop in the food court

  • 5/5 Rufus H. 3 years ago on Google
    Awesome love kay's

  • 3/5 Charles R. 3 years ago on Google
    Busy

  • 3/5 Diane F. 3 years ago on Google
    It's ok but can't wait for new stores to open. I love Home goods.

  • 1/5 James B. 3 years ago on Google
    Need more stores

  • 4/5 Stephie C. 3 years ago on Google
    Not too crowded - just how I like to shop. Some decent sales going on too.

  • 4/5 Jeff B. 3 years ago on Google
    Not to crowded mask required

  • 5/5 Tiffany M. 3 years ago on Google
    Grey place to shop and get a massage

  • 5/5 Jessica L. 3 years ago on Google
    Always choose this mall when we're going to go on a shopping trip. Many good stores!

  • 3/5 Samantha D. 3 years ago on Google
    It's ok. But, the old mall was so much better.

  • 4/5 Krazy K. 3 years ago on Google
    A lot of stores are closing or don't last long. They are doing renovations so hopefully that will add more to do

  • 5/5 Tom S. 3 years ago on Google
    Great place to shop and they enforced social distancing in most of the stores

  • 5/5 Danny H. 3 years ago on Google
    Waiting for new side to open. Mall is always clean. Lots to visit.

  • 4/5 Larry J. 3 years ago on Google
    Not a fan of malls

  • 5/5 Kim B. 3 years ago on Google
    Good place to shop


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