Featured Reviews


Frequently mentioned in reviews: hotel (8) room (6) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Mamunur R. 1 year ago on Google
    The rooms were clean, very comfortable, and the staff was amazing (specially front desk manager). They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting cumilla...
    3 people found this review helpful 👍

  • 1/5 Rabiul A. 1 year ago on Google
    Location good, but their food quality and quantity too poor. Food price quite high against quality. I will never go the restaurant. Don't know about hotel.
    1 person found this review helpful 👍

  • 5/5 Rifat R. 1 year ago on Google
    Hotel staffs and management is quite impressive and they know how to retain their customers with good and attractive behaviour. This place is at the core of the city so everything can be found here. Highly recommend
    1 person found this review helpful 👍

  • 5/5 Fatema A. 1 year ago on Google
    Their behaviour and everything was top notch professional... Their hotel food was also tasty and reasonable and also their room price.I found their room neat and clean.Thats the best yhing i liked about their service.I highly recommend their hotel if you wanna go to comilla and trying to find a hotel to stay.
    1 person found this review helpful 👍

  • 5/5 sss R. 1 year ago on Google
    I m expressed for their hospitality. I feel comfort there and their food items was delicious. Wanna go there again and again
    1 person found this review helpful 👍

  • 5/5 Moontasir M. 1 year ago on Google
    Grand Castle Hotel one of the best hotel in Cumilla for me. Well mannered staff and a great manager. They all provided a great service. I will recommend this hotel for all. Thank you GCH.

  • 3/5 Mohammad R. 1 year ago on Google
    The room is good. But the service is not up to the mark, I got only one towel, no lotion, wifi password is not mentioned in the room and mobile Network is very poor in the room

  • 5/5 Akib H. 1 year ago on Google
    Fantastic hotel, Awesome service, and the restaurant food is good. Helpful, well mannered!

  • 1/5 omar f. 1 year ago on Google
    Ekdom Baje service ... Food Quality very Low But price so Much High.. We Family all are Disappointed

  • 4/5 Md Rajib H. 9 months ago on Google
    Gf bf allow ace naki

  • 2/5 Abdul J. 7 months ago on Google
    I have stayed in a family room (1 king size and 1 single bed)2 adults and 2 kids (3/7 yrs) which was included breakfast. Unfortunately when we approached in the restaurant,staff was informed us we have only 2 persons included breakfast. Which made me very disappoint and later they called back us and offered for 3 persons breakfast. They didn't provide any buffet and gave us very basic breakfast, at one point I have asked for additional omelette, staff respond we have only 1 egg entitled for each person and can't have any more. I am totally surprised about the service,Restaurant table clothes was totally dirty with food stuff stain, probably they don't have that much of occupancy and ignoring the clients minimum rights. I found a cockroach in the washroom, toilet hand spray was very tight to use. Overall it wasn't a great experience.

  • 3/5 Toha M. 6 months ago on Google
    Nice place for meeting or programme.


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