2/5 Misa I. 11 months ago on Google
I’ve
been
coming
here
with
my
kids
almost
weekly
and
it
has
always
been
great.
The
bowls
are
yummy,
kind
staff
and
very
clean,
comfortable
place.
But
today’s
visit
was
super
disappointing.
The
rice
was
very
undercooked
and
almost
inedible.
Not
only
that
but
the
tapioca
pearls
in
the
bubble
tea
was
rock
hard…
and
we
were
so
sad…
:(
I
mentioned
this
to
the
staff
but
was
told
that
these
were
made
since
the
morning
by
the
morning
staff
so
they
have
no
control….
I
was
there
around
7pm.
They
should’ve
either
reheated
the
bubbles
or
make
new
ones
because
obviously
tapioca
hardens
after
4
hours
or
so…
clearly
the
bubble
teas
are
not
selling
if
it’s
been
sitting
there
since
morning.
either
that
or
it
was
badly
undercooked
like
the
rice
as
well.
Anyway
it
was
very
disappointing
today.
My
kids
and
I
barely
drank
the
taro
milk
also
because
today’s
was
too
sweet
so
basically
just
threw
2
drinks
away
when
I
paid
like
$13
for
2
of
the
bubble
teas…
couldn’t
even
get
a
refund
because
they
didn’t
know
how
to
refund…
:(
I’m
very
picky
about
bubble
teas
so
normally
I
wouldn’t
order
at
a
place
where
the
staff
seemed
pretty
clueless
on
how
to
use
the
bubble
tea
machine
but
the
other
times
they’ve
always
managed
to
pulled
through
and
because
it’s
convenient
I’ve
been
ordering.
But
after
today’s
experience
I
won’t
be
ordering
the
bubble
teas
from
here
anymore.
On
top
of
all
this
the
Miso
soup
was
cold…
like
it
just
seemed
like
they
gave
up
today,
they
not
even
trying.