Very rushed. They never answer the phone. When you are lucky enough to get through you are on hold or forgotten about. I was on hold for 26 minutes. Had to hang up and call back. And still haven’t been able to get through to give the nurse a message. The Dr was a complete know it all a**hole. He never asked me any questions. But made sure I knew that he had been doing this for 20 + years. Which is great! However, everyone is different and treatment isn’t the same for every patient. He didn’t care about what I had to say. I never completed my paperwork I was never asked for it to be turned back in. I still have my consent to treat in my car. So if that’s what you like then go for it! I do not. Especially for being my first initial appointment. If I could zero stars for this place and be able to post it I would.

Receptionist was polite. I was amazed at my short wait to go back. The nurse was very friendly, upbeat, and professional. I felt x-ray tech was professional too, but definately no small talk. And Dr. Miranda the same; professional, to the point, and on to next patient. I'm sure this is the reason for the short wait. Even though I thought he was very professional, I felt absolutely connection. I at least like a tad of a friendly connection.

Admissions was great and very friendly. My prep nurse was wonderful. She put my IV in and I didn’t know she finished and I am a hard stick. Friendly couldn’t ask for a greater and caring and nicer nurse. My two OR nurses were great too. Dr Mays is great. Overall I had a great experience and was made secure and comfortable ..my anesthesiologist was also great!!

Great bed side manner - one issue is I had one prescription of pain pills 10 days worth for a week before surgery with broken bones and after surgery my pain level is so bad and even my PT said I need to get one more script - still not sleeping, and still in what I feel is abnormal pain this far out - I understand narcotic issues - but asking for one extra script after 2 plates and 17 screws was impossible - I will call and the message never gets to the we or nurse - only someone who knows nothing about my case told me too bad - she never put down the phone to ask the dr for me to explain. I explained the script they gave me no one had- there was a shortage and the lady said well too bad. Front office is great- cray is great, Dr was great but communication is hard

I received service from the staff at Dr.Miranda office.. the service was one of the best service I have ever received. Everyone was so professional from the check in to the check out… They provided me with great instructions on what to do. My surgery went great. I feel 100% better. Trust me I was feeling like giving work life up due to the pain below my elbow… I was referred to the best Doctor.I really appreciate you for doing a wonderful job. I would recommend your service to anyone. Thank you and your staff for taking care of me in a very quick and professional way.

Dr Miranda and his staff always treat me like I'm their only patient. They are all so kind and attentive and are genuinely interested in my questions about my treatment. I would recomend Bossier Orthopedics to anyone having issues with their hands.

Didn't do to good. My cast was cutting me and it was so loose it almost could come off.

Review for Dr. Miranda office TL-DR; given an appointment 3 weeks out, rescheduled by office the next day for 5 weeks out. Never received paperwork they said we’d get, no appointment reminders given, I was charged incorrectly for a copay, we waited over an hour to be seen just to be told the doctor doesn’t treat the ailment my daughter was there for and to go elsewhere. Would not recommend this office. More details: My 12yo daughter suddenly developed trigger finger in early July. We made an appointment with her pediatrician, who referred us to Dr. Miranda’s office citing him as a specialist in hands. I made that appointment directly after we left the pediatrician, placing the call 08/14/23 for the first available appointment which was 3 weeks later on 09/5/2023. The very next day, 08/15/23, I received a call from Patty with Bossier Orthopedics, stating that my daughter had been booked on a day Dr. Miranda had some sort of training and they couldn’t see her now until Sept. 18, adding an additional 2 weeks to her wait. Needless to say, that was quite frustrating as my daughter was in pain daily and it was not our fault we were booked incorrectly. I was informed I’d be sent a new-patient information packet via mail, which I never did receive. We also never received any appointment reminders via phone or text like I have for any other WK appointment. Fortunately I didn’t need the reminder, but it’s worth noting that none were given as many rely on those. We showed up to the appointment a half hour early to fill out all the paperwork. I was charged a copay incorrectly but the charge was voided when it came to their attention, so at least that was corrected quickly. We were called back several minutes after our appointment time despite being so early. When we walked into a room, the nurse had to brush hairs off the table before my daughter placed her hand on it to be looked at. Gross. We gave the nurse an overview and she said my daughter would get an X-ray then we would see Dr. Miranda. She directed me where to stand in the room so Dr. Miranda could talk to me. (Noting because of the juxtaposition of detailed care for this particular office/doctor.) My daughter was then collected for her X-ray by a hurried nurse with a brash demeanor. Then we waited close to an hour before the doctor came in and quickly informed us that he does not treat pediatric trigger finger and we would “have to see a different specialist at Shriner’s” hospital but he would look at it. When the doctor finally saw her finger, it was back to normal without pain, so he seemed miffed that we were taking time in his office for an ailment that wasn’t currently present. (Her trigger finger is only in the morning and lasts up to 2 hours and the pain scale is anywhere from a 0-7 as noted in her paperwork. Had she been seen earlier in the month or especially in the day, it would have been obvious.) He seemed annoyed that I had questions but did scribble the name of the other specialist when I asked for it specifically. He seemed very hurried and like we were wasting his time. Why at no point were we told upon making the appointment, then then rescheduling it on us, checking in, or getting X-rays that this was not something this doctor treated? They asked every time what she was there for. Why were we originally scheduled on a day the doctor could not see patients? Why were we informed we would get a paper packet via mail if they never intended to send one? Why were we never given any form of appointment reminder? Why were we incorrectly charged a copay that then had to be voided? Why did we wait 5 weeks for an appointment and an hour+ to be seen when this isn’t something this doctor treats? This was the most frustrating appointment experience I’ve ever had through WK or otherwise. I don’t know if this lack of organization and communication stems from the doctor, the Bossier Orthopedics office staff, or elsewhere, but they need to do better. If we ever need to see an orthopedic doctor again, I will be seeking another option.