The tour itself is kind of ok. They have hourly departure from Stresa to Isola Madre, every hour from Isola Madre to Pescatori, and departures every 30 minutes from Pescatori to Bella and from Bella to Stresa. The 3 islands tour cost us 16 euros per person. The boat is not scenic at all (windows are very old and translucid) but functional and fast. Their sales approach, however, is almost criminal and I am surprised that no police intervention has taken place yet. A couple of examples : - They place sales agents in every direction around the official Stresa public boats ticket booth. These agents are dressed as if they were official boat captains (wearing hats and uniform) and try to convince you to buy tickets before you reach the real ticket office. When I asked them whether these were the tickets for the official public boats, they answered yes (which is a lie) - Next to the real ticket office, they also have a stand for their own ticket office, designed in a way to make it look like that's where you buy tickets. In reality, their boats do not depart from the main quay, but a little bit further away. At the ticket office itself, they do not put any logo of their company, but only the one from the city of Stresa, to give the impression that they are the official ticket office of the city of Stresa. It is only after paying that you realize you bought tickets from a tour company - The initial price they quoted was much higher. Once I started asking a few questions, they immediately dropped the price - They lied/hid the truth regarding departure times, pretending that the boat was leaving immediately when in fact it was 15 minutes later. I had a printed departure schedule in my hands (of the official public boats) showing the boat was leaving at 10am, and asked them if this schedule is the one for the tickets we were buying. - They were overall extremely pushy and rude, and were getting increasingly impatient as I was asking more questions (as it was clear they didn't want me to realize I could buy the real boat tickets 10 meters next to them)

Incredible! My iPhone fell out of my pocket when I got off the boat and I didn't realise until I was back at the hotel. An amazing member of staff answered the phone and made a special trip to meet and return the phone to me. Soo kind and helpful. Prior to this the trip to the Borromeo Islands had been great value for money for an efficient and friendly service. 100% recommend.

Not on time, leave before the departure time.

We had a good experience with this company. We bought the tickets online and found them by the yellow and blue sign near the pier. It was August and very busy but it came one boat after the other so we didn't have to wait more than 15 min at each stop even when there was a line. The boat drivers were polite, the boats could have more space or at least more open space in the summer as they sometimes got crowded and hot inside but it's a short ride. We went to two islands on a day which was ideal to not be on a rush. It was a great excursion and left great memories! No complaints :)

We visited the islands of the lake with « Consorzio Motoscafisti Lake Tours » on the 08.16. It was a great experience, the tour is well made, the islands are beautiful (note: a green pass is asked on one of the island if you want to visit the museum). The experience was particularly good thanks to one employee who was very helpful and professional with us : Gioanni. Thank you Gioanni for your help 🙏

Lie about departure time, very pushy!

(Translated by Google) Definitely positive experience starting from the ticket office: available, clear and friendly. The service offered is professional, punctual and comfortable. The ticket office and the landing place have a large paid parking lot in front of them. (Original) Esperienza decisamente positiva a partire dalla biglietteria: disponibili, chiari e simpatici. Il servizio offerto professionale, puntuale e comodo. La biglietteria e l'approdo hanno di fronte ampio parcheggio a pagamento.

(Translated by Google) If I could put zero I would gladly do it. From what I read from the reviews I am more than amazed. Will I happen to be on their worst day...??? Day 4 June Sunday morning, close encounter with the staff, hostile to our questions. I had mentioned that I had bought two tickets on Groupon, they made us wait where the tickets are sold for the arrival of a certain Francesco. After more than 30 minutes we got fed up with their superficial and indifferent attitude and asked what happened to their colleague. Well, we were waiting for him in the wrong place,,, boarding was later with the motorboat..... Differently kind Italians to say the least. P.S. The review is transparent, it is about the attitude you have had towards us. Kindness is always due. (Original) Se potessi mettere zero lo farei ben volentieri. Per quello che leggo dalle recensioni rimango più che stupita. Sarò capita nella loro giornata peggiore...??? Giorno 4 giugno domenica mattina, incontro ravvicinato con il personale, ostico alle nostre domande. Avevo fatto presente di aver comprato due biglietti su Groupon, a scarica barile ci hanno fatto aspettare dove si fanno i tickets l'arrivo di un certo Francesco. Dopo oltre 30 minuti ci siamo stufati di questo loro atteggiamento superficiale e indifferente e abbiamo chiesto che fine avesse fatto questo loro collega. Ebbene, lo aspettavamo nel posto sbagliato,,, l'imbarco era più avanti con il motoscafo..... Italiani diversamente gentili per non dire altro. P.S. La recensione è trasparente, riguarda l'atteggiamento che avete avuto nei nostri confronti. La gentilezza è sempre dovuta.

Highly recommend Friendly staff, clean boats, reliable times, that get you to all the places you want to see on Lake Marggiore.

PRIMA DI COMPRARE CHIEDETE SE SONO TRASPORTI DI LINEA (e non di "NON DI LINEA") Partiamo dal presupposto che cercano in tutti i modi di farti confondere dicendoti che ti stanno vendendo biglietti di linea quando invece sono una società privata. L'esperienza di per sé ci è piaciuta, ma ciò che mi ha fatto decidere di mettere questa valutazione è l'approccio iniziale: eravamo solo io e la mia ragazza in piazza e stavamo andando verso la biglietteria pubblica e questo uomo ci avvicina invadentemente chiedendoci se dovessimo acquistare i biglietti per le tre isole facendoci credere che il servizio fosse quello pubblico comunale, per intenderci"Navigazione Laghi". Questo comportamento non mi sembra né appropriato né professionale. E il fatto che lo stand sia stato messo apposta accanto alla cera biglietteria comunale fa ben pensare che vogliano trarre in inganno più persone possibili a favore del loro tornaconto. In ogni caso il servizio non lo reputo all'altezza di quello comunale che costa meno e ha più tratte orarie, oltretutto gli orari non sono molto chiari.

Absolutely useless. Been left on a dock for 2 hours as the captains keep swapping docks and nobody knows where to go until it's too late. When we explain that we are waiting for over an hour, they just shrug and say "not my problem" Infrequent, unreliable and rude Avoid this company and use any of the others that seem to be easier to get and more reliable.