This Home Depot Super Store has everything needed for household hardwares & tools. The staffs in this store are friendly and knowledgeable. Every season they have massive decoration items, now they have many unique Halloween decorations in display.....

Their plants are overpriced. Chlorine is crazy pricey and everything is locked up to prevent theft. No more sales or discounts.. Not fun to go here anymore. This is what happens when you are a large public company. All about profits.

Well at first i’d complain about the wait but im understanding and aware it gets busy so i can just be patient. My real review is a shout out to john. I was waiting for wood for about half an hour. I saw john in the back left and i became ready for a cut on the wood i selected but john had to get the forklift for someone and drive it. He literally was non stop busy. Someone came up to him and kept asking if he got his review about him but john gave no care for it. He already was assisting me and was just focused on working, told the customer politely to confirm with service. This man worked through and assisted to cut my wood slant and came there to WORK. Just impressed by his dedication and determination. Other than this, he asked to help him carry my wood out the way. He said thank you and i appreciated the decency to say thanks and be helpful. Someone else needs to be certified or also assist. No excuse for low staff. john looked more busy than cashiers and managers combined.

It doesn't surprise me that each Home Depot would rate differently. Definitely the people who work there (or lack of people) affects your rating. The one I went to is in Anaheim Hills and it's large and staffed accordingly.

I walked in the store looking for a shower faucet set. I was really confused and overwhelmed with the large selection of many items. I needed a set of faucet for a stand in shower but i was confused to find that the set that i liked had a spout for a tub i thought this wouldn't work 🤔 A Home Depot employee Ehab noticed that i needed help and proceeded to ask me some questions. He then directed me to the right selection of faucets. He then explained that i can still use the set that i initially liked and not have to use the tub spout. The tub spout can be closed shut at the valve. Ehab was knowledgeable , helpful, and professional. This made my trip much easier and much less stressful. I ended up buying the faucet set. I can't wait for it to be installed.

A lady employee chased running after me yelling: "not an exit! not an exit!". I live 2 miles away and have been using this store for many years. This was always an exit before. If it does not open automatically, you just pull on the door gently, and the motor will start retracting. Not a big deal. She was still saying something as I left the store.... Clearly I do not want to exit a large warehouse store at a different location from I parked the car and walk exposed outside when the temperature outside is 97 degree and the sun is beating down on me. And another thing, customer service is down in this Anaheim Hills/Pullman St store. I used to be obsessed with home improvement projects maybe 1 year ago, and when I was shopping there, and employees were asking me if I needed some help. Nowadays, I have just spent maybe half an hour there, no crowd, but nobody came to ask me if I need help, no employees care. Could not find what I wanted. So I just left. They do seem to be chatting and laughing happily in the isles and having a jolly good party time. It is still a store I love to go to. Hence my 3 stars...

This HD actually wants/likes to help you. They take the time to help you find what you need, find alternative Solutions, and map everything out. Sabino, my boy, gracias por ayudarme con mi válvula de ducha chingas. If any of you got a plumbing issue, look for this guy.

We love a good Home Depot Super Store! They usually have about everything you might need at this location.