1/5 Maunette B. 3 years ago on Google • 5 reviews
SKIP
THIS
PLACE
and
go
8
minutes
further
to
SOUTH
COUNTY
URGENT
CARE.
1300
Avenida
Vista
Vermosa,
San
Clemente.
You’ll
save
yourselves
a
terrible
experience.
SOUTH
COUNTY
URGENT
CARE
had
an
emergency
room
doctor
on
staff
and
took
care
of
my
foot
in
record
time
without
issue.
Now
regarding
San
Clement
Medi
Center,
if
I
could
give
this
place
a
negative
rating
I
would.
Less
than
one
star.
These
people
are
unbelievable
and
should
be
ashamed
to
call
themselves
care
givers.
They
are
more
concerned
about
getting
paid
than
patient
care
but
what’s
really
alarming
is
given
their
“primary
payment”
concern,
they
are
not
competent
enough
to
verify
insurance.
I
googled
nearest
urgent
care
after
severely
cutting
my
toe
on
rock
at
the
beach.
The
person
at
the
counter
[San
Clemente
Medi
Center]
came
to
a
locked
door
and
ask
why
we
were
there.
She
then
ask
if
I
had
insurance
and
ask
“what
kind”.
After
sharing
my
plan
detail
she
then
told
me
to
call
the
number
on
posted
on
the
sign
outside
the
door.
This
treatment
was
shockingly
unprofessional.
After
filling
out
5
pages
(front
and
back
forms)
the
receptionist
said
she
couldn’t
verify
my
insurance
and
ask
me
for
my
social
which
I
provided.
I
have
Blue
Cross
insurance
and
I’m
the
primary
policy
holder.
I’ve
never
had
an
issue
ANYWHERE
with
my
insurance
but
for
some
reason
these
people
“could
not
verify
my
insurance”
and
started
behaving
even
more
unprofessional.
To
help
them,
I
called
the
number
on
my
card
myself
and
the
automated
system
confirmed
a
policy
under
my
birthday.
All
of
this
is
taking
place
outside
the
facility
because
as
mentioned
they
kept
us
locked
out.
I
finally
told
them
how
unprofessional
their
conduct
was
and
we
left.
We
went
to
the
next
closest
Urgent
Care
who
had
no
issues
with
my
insurance
and
took
care
of
my
toe
right
away.
What
a
difference
a
true
professional
can
make.
Skip
the
drama,
head
to
South
County
Urgent
Care
and
get
the
emergency
help
you
need.
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