Phoenicia Holiday Resort image

Phoenicia Holiday Resort

Restaurant Hotel Resort hotel Lodging Vacation appartment Holiday apartment rental Swimming pool Holiday home Holiday accommodation service Childrens club

One of the Most Revieweds in Năvodari


Address

Mamaia Nord, Bulevardul 99, Mamaia-Sat 905701, Romania

Website

www.phoeniciaholiday.ro

Contact

+40 241 831 111

Rating on Google Maps

4.20 (3.9K reviews)

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Featured Reviews


Frequently mentioned in reviews: good (21) kids (18) resort (11) rooms (11) pools (10) clean (9) beach (9) room (9) time (7) service (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Hegedus L. 2 years ago on Google
    Rooms are clean, very spatious the surroundings are clean as well! The food is horrible, we stayed for 4 nights the food was the same for 4 straight days all the meals they hadn’t had any taste the soups the served it from a big owl it felt like we were in a camp or something. Very dissapointed I actually read all the reviews online but I said I give it a try. 4 star hotel prices but the facilities are under in my opinion. They don’t even serve espresso, only on self take machines ,on 4 stars come on!!
    2 people found this review helpful 👍

  • 5/5 Gabi V. 1 year ago on Google
    Great place for families. Our second consecutive year here, after a small issue we had, while I was booking directly with them on the phone, requesting a one bedroom apartment with inside view, and the guy on the phone insured me I can do that on the arriving day. Once we got here, we find out that they don't actually have that kind of apartment, all 1 bedrooms were facing outside the resort, couldn't to an upgrade on spot because everything was booked. Next day they upgraded us for free to a beautiful 2 bedroom apartment, with gorgeous view. So, that kind of made it. Otherwise, best place for kids. Bunch of facilities, pools, playgrounds, activities and most important no one feels offended by kids doing kids stuff!🤦‍♂️😄 Fitness center, good food, private beach, etc. PS I wrote this review in english for all the romanians trying hard to learn this language while spending time in Bulgaria! 🇷🇴
    1 person found this review helpful 👍

  • 5/5 Julian P. 1 year ago on Google
    I cannot tell anything about the rooms or service since I went only for the biker's annual festival. From what I could glimpse it looks like it wants to be upscale.
    1 person found this review helpful 👍

  • 1/5 Bdn H. 1 year ago on Google
    The service is horrible and doesn’t care at all about your problems. Very expensive for what it is and very very crowded!!

  • 3/5 liam 9 months ago on Google
    I firstly got to my room and it feels like old room with little tv, I went to the balcony and saw how dangerous it is for kids and adults. The service here is great besides someone in the reception she saw us and went to other people even though we were there first and was mean to us. The location isn’t good for me it’s to far from the city.

  • 4/5 Jeanette C. 7 months ago on Google
    We just spent 4 days here as a family of 5. Would definitely go back. As a point of reference we are American but live in Western Europe. Pros: - Converted apartment building means spacious rooms (3 room apartment with small kitchen). - Very comfortable beds. Daily housekeeping and supply restock. - Brand new looking baby cots - The grounds are kept very clean and completely trash free. - I saw no mosquitos! - The food is excellent. I have eaten plenty of low quality resort food and this is NOT it. There are plenty of options of quality foods. Depending on the day there are whole chickens, whole turkeys, a rotisserie pig. Always a live cooking grill, döner station, desserts, fresh hot bread. You can get lost eating there. It’s very spread out so keep looking around and you’ll keep finding food. - 5-6 espresso machines and a barista (barista does decaf only drinks, he said). - Bazaar/shops outside for cheap snacks any time of day. - Plenty of pools, slides, playgrounds, shows, and kid activities. My always bored boys weren’t bored for a moment. - Private beach with lots of seating. - There is parking available just outside the rooms if you know how to get there from the street (the entrance isn’t marked). The main parking lot is a mess, though. Cons: - The rooms and facilities are dated. - Meal times are chaotic and meal windows are short for a resort. - No snacks available from the restaurant between meal times (the first all-inclusive resort I’ve been to without this service). - Limited sun beds by the kids pool (we never were able to get one). Plenty elsewhere though. - Outdoor pools looks well kept, but the indoor pool didn’t look hygienic. - Live door keys (not key cards). - The pool bar in the advertising photos is not operational. There’s no swimming allowed in that pool or the lazy river surrounding it. - The internet is SLOW. We work remotely so this was definitely an inconvenience. - Price point is a bit high for the age and amenities of this resort. It appears to be one of the few kid friendly all-inclusive resorts in the area. It is worth a visit for families who want a low-key holiday with good food and kid entertainment.

  • 4/5 Marius “danutzz8” P. 8 months ago on Google
    Ok but barely 4 star as there is no snacks between main courses and the food is same every day. I'm comparing with another 4star resort but in different city and is not even close, but they have similar prices. I loved the swimming pools as they have plenty to choose from, rooms are ok, nothing to complain about, and the beach has shellfish instead of sand, but this is because the beach was extended and has nothing to do with the resort itself, as they have no fault I'm this. Another annoying thing was the fact that I had to hunt for sunbeds especially in kids swimming pool area and close to the sea...

  • 5/5 Sean L. 8 months ago on Google
    For the price, worth it. Pool is massive, music and bar during the day. Room was spacious and and soundproof. Toothbrush and toothpaste, shaving kit and shower kit all in the room. Rain shower (maybe goes by a different name) amazing. Breakfast, not bad. Continental. Beach shops and other restaurants near.

  • 4/5 Predescu D. 6 months ago on Google
    Rooms could be cleaner. They do change the sheets & towels daily. Had a clogged drain, asked to be fixed but was not. The bathtub had a "Sanitized" sign but fail to see how it was cleaned when it was clogged. Most likely the sign was just put there. Rooms have a good size, AC, old TV etc. (My second AC was not working properly), acceptable sound proofing. 6.5/10 for the rooms. But this is just for the cleaning and no unclogging of the bathtub. Otherwise a 8.5-9/10. Pools are clean except the one for the kids. It can be a bit blurry in the evening but it's clean in the morning. If you/kids can swim then you have lots of choices. Would be great to have a second kids pool so both of them would be a bit cleaner. 8/10 for the pools. Food is actually quite good and you have a lot of options. Meat is cooked the Romanian way (well done, so a bit tough and chewy). Grill is always fired up for lunch and dinner so you have a choice. My feeling is that if it was properly cooked the customers would not like it. Fish & seafood everyday (shrimps, calamari, small fish, fish fillets, mussels) Freshly baked bread. Tons of salads, hummus, aubergine salad etc. Coffee is good, only Bergenbier for beer, cocktails, the sodas are there. Some foods are slightly spicy and would not hurt to have a sign on it since lots of kids would not touch it. 8.5/10 for the food & drinks. Service: everyone was very nice and did their jobs with dignity and a smile on their faces. (Except for that lady from the reception who promised that my bathroom would be fixed and cleaned) 9/10 for the service Activities: lots of activities available but poor signaling. After 3 days I actually saw the small signs with daily activities. 8/10 for the activities. Beach: everything is in order. The bar is far back but it is expected. The beach itself is filled with clams. Can't really be barefoot but it's not their fault.

  • 5/5 elena i. 6 months ago on Google
    Great place for families with small kids. Everything at reach: food, pharmacy, small shops, pools for diffrent tastes, the proximity to the sea shore. Cleaning service each day and a luxury environment in total. The variety of food from babies to vegetarians is a sign of respect for the guests and it is also tasty.

  • 2/5 daniel s. 6 months ago on Google
    The wifi is not working inside the room, only on the corridor and the staff could not resolve this within a week. The food is not diverse so prepare to eat the same food every day during your stay. The beach is full of sharp cutting sea shells and not kids friendly. The sink cabinet and mirror was rusty. The only 4 star rating was the price paid for the accommodation.

  • 4/5 Daniel D. 7 months ago on Google
    Good money for the value, although via booking. The constructions next to the hotel didn't help, but the soundproofing of the windows was OK, thankfully. Staff was friendly, most of the time, and young, which is good. The bathroom was not that friendly, the sanitary appliances were old and needed refurbishment or complete changing. We stayed at an apartment in Topaz building and the place was clean, spacious, and with partial view to the sea. And the construction. Overall, it was a good stay and a very good alternative to Bulgarian children resorts, for us being the first time here and for sure not the last.

  • 5/5 Doru A. 1 year ago on Google
    Everithing you need is there. If you don't want to leave the resort, you can make an entire va ation inside without problems.

  • 1/5 Mihai T. 1 year ago on Google
    I've booked a room and it wasn't as I saw it in the website. I've found ants in my room and they didn't do anything. Bad experience, I'll never come back here.

  • 5/5 Camelia G. 1 year ago on Google
    Really good food and lots of options. Great staff. Clean rooms. And the kids did not get bored.

  • 5/5 Nicolae G. 1 year ago on Google
    Beautiful place with strong Arabian influences ! The Owner, who built this place, is from Syria and that makes the difference. Highly recommendable!

  • 5/5 Samir M. 1 year ago on Google
    All of You Must Try the Phoneicia Holiday Resort Buffet. All you can eat and drink for a very reasonable price, Plus a very high quality food, a touch of the Lebanese Cuisine in every corner.

  • 4/5 Szasz I. 1 year ago on Google
    Food is great. Beach is very bad this year with shells that scratch/cut ur feet. Beds - mattresses are very unconfortable and too high, kids can fall off, i couldnt get a good night of sleep in a week. U have parking which is great. Rooms are big.

  • 4/5 Ancuta P. 2 years ago on Google
    Really good location, tasteful design, good food variety, plenty of play locations for children, really nice staff. Good that there is a medical facility as well, for minor issues and first aid. On the down side, bathroom not too clean, and overall maintenance of the space (they don’t always take out the garbage or change towels unless specifically asked to, floors aren’t cleaned during the stay).

  • 4/5 Dumbrava E. 1 year ago on Google
    Really good hotel. A bit to expansive and sometimes the staff are kinda bad. Still a very good hotel

  • 5/5 Matyas 1 year ago on Google
    Nice and clean rooms, polite staff, excellent food and drinks, quality entertrainment, multiple nice pools, a bit shelly but clean private beach. Highly remmended for famillies.

  • 4/5 Said A. 1 year ago on Google
    We have spent good times there for the last 5-6 years every summer. The staff is as pleasent as always. Good entertainment. Clean. Time starts showing its effects on the rooms and the food wasnt as diverse and good like the last years. Wast bad, but not that good...

  • 1/5 ANDREEA M. 1 year ago on Google
    Cringe. Very dirty floors, no room service available. I called for water and they didn't come, had to call again after half an hour and the answer was "there's nobody here that can bring water to your room". If this is 4 stars... I do not recommend at all. Sunday morning at 7 am the construction was in full force right next to the window. Big noise. Really bad.

  • 5/5 Gabriel U. 2 years ago on Google
    All inclusive holiday resort. A nice holiday option for a family with children.

  • 5/5 Ioan-Aurel M. 2 years ago on Google
    A very good place to spend your holidays with friends and family

  • 5/5 Fidgets toys c. 2 years ago on Google
    Excellent location, big rooms, cleaning services good, food excellent...perfect for families with kids

  • 1/5 Andrei S. 2 years ago on Google
    We arrived with 15 min earlier to collect the all inclusive bracelet and we where told that this will be given only at 4pm. (Going up and down with a 1 year old is not that easy) Accomodation was spacious but outdated- big bathroom but no place where to keep the minimal things (shelves broken or missing) All the facilities are outdated and doesn't look safe to use (indoor pool is dirty) In terms of entertaining I don’t care if one week before my arrival the Pope had a concert if during my stay is nothing good or available. Food is great! Loved it! I feel insulted by the messages written on the back of the blue shirts; you can't educate people to be polite/ smile or not fill up they’re plates during a holiday. Who’s stupid ideea was that? Overall I feel that expectations are low on all levels and the prices are jacked because they can and that’s it. Traveling is an issue especially during this pandemic but this will be last time spending time in a Romanian resort. We checked out 1 day earlier.

  • 4/5 Florin P. 2 years ago on Google
    Nice place for families with young kids, but rooms and buildings are getting older and older for the prices they inquire. Main advantage for Romanian speaking people are the entertainment shows for the adults and kids, pools and near by beach, food and ..... this year CORONA travel issues for many families. Otherwise in 1 - 2 years you could stay at nearby 5 stars apartments for equivalent prices. (Not same for all inclusive but lower prices for similar or better services). I hope they will improve the accomodations in the next years as they did with some pools or outside entertainment, otherwise I would say not interest to come a 2nd or a 3rd the time. We already come there from 10 years ago almost every year or more, due to our kids whom enjoy the shows, pools, food and beach. But we see the end of a nice story pretty soon.

  • 5/5 Chris F. 2 years ago on Google
    I think it's the best family resort in Mamaia. We've been there 3 times now I think. Always happy with the food, entertainment and facilities. Great fun.


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