My wife and I recently stayed at Bel Jou for a couples trip. The hotel is exactly what we wanted. It’s the perfect balance of great food, friendly people (Shoutout to Princess!), incredible views and a resort experience. The views speak for themselves (check out pictures attached), but the newly renovated rooms were VERY clean and comfortable. We had an ocean view and it was the perfect place to watch a sunset. The food truly sets this hotel apart. In many of my resort experiences, I’m stuck having some rendition of American cuisine (or what resorts think we might want in a specific international cuisine). At Bel Jou, we always had the opportunity to eat traditional St. Lucian meals. There was always other fare available, but we loved the traditional meals. In addition, all the food was prepared fresh and you could tell great thought and care was put into every dish. While the beautiful views prevent the hotel from being directly on a beach, there is a very short ride down to a beautiful beach. So don’t let this deter you from booking Bel Jou. We will definitely be back!!!

What a fabulous place. The staff are brilliant and the service great. The pools are nice for morning and evening swims, as we were out exploring most days. Our Suzy Jimny was brilliant for off road adventures as the roads are poor to some beaches

We're just about to leave a most amazing hotel, yes a little dated but with the best staff we've ever had the privilege to meet. All deserve recognition unable to say who was the most outstanding. The food has been very good, cooked and presented well. Nothing has been too much trouble. HIGHLY RECOMMEND.

The Bel Jou Hotel was such a wonderful place to stay! Super nice staff and crew and very attentive! The hotel had such a beautiful view of the town and the sea perched up from a mountain. I would highly recommend and I'd comeback!

This is probably one of the most amazing hotel I’ve ever been to! Staff are incredibly helpful and kind and always want to make sure you have everything you need. They are super friendly and lovely. There are different activities every day; we’ve been to Caribbean food cooking show, BBQ night and both were amazing. Both pools are really lovely. There are lots of choice for breakfast and dinner. Really nice view- definitely will be back!

The team of staff at Bel Jou are so welcoming, kind and great fun. Nothing is ever too much, they are always happy to help. Our room had a beautiful view and everything we needed. There were a couple of problems but they were fixed immediately! The all inclusive food on offer was delicious and had a great range of choice at each meal. Particularly great breakfast, the omelettes are amazing! The shuttle to the beach and Castries is really handy. We met lots of lovely guests during our stay and had an amazing time. Would definitely return!

A delightful hotel half a mile from Castries with fantastic scenic view. Two pools, self service bar, two restaurants serving delicious food plus a snack bar. Fine dining really good. Topped off by fantastic, friendly staff.

One of my favorite places! It's adult only, lovely food, customer friendly staff, amazing drinks. It's the perfect hotel for peace. The evening entertainment is also calm and comforting. I love, love Bel Jou🥰

I am writing this at the beginning of our second week here. It is our second visit here after spending a wonderful 2 weeks at the Bel Jou last year. The staff are amazing so friendly and welcoming. The food is better than last year. We never have a problem finding something delicious to eat. I don’t have anything negative to say. Hopefully we will be back next year. Normally I would say a few words about particular staff members but it would be unfair as they are all fantastic. Thank you everyone x

Without a doubt the biggest asset for this location is it’s staff. This team will remember your name making it a personal experience that you won’t receive in many places in the Caribbean. There is just an atmosphere here that makes it special and clearly has a clientele that seemingly returns year after year. I became ill for 7 days and the treatment and hospitality was exemplary. I have travelled extensively in this region for the last 7 years and always had an impression of Caribbean hospitality as not really trying that hard - you will not experience that here. The facilities and grounds are maintained to a high standards and doesn’t seem to suffer that Caribbean tiredness. If you’re not to fussed about being on a beach, this is perfect for business travellers. Highly recommend

The whole hotel make you feel comfortable and welcome .from arriving till we left Dean and his staff made it special. He and staff took the worry out of organising our marriage and made it a perfect day for us . This hotel again and again has made our holidays special keep up the great work

I had dinner there for the first time. The food was great in taste and varity. It was buffet style and the service was excellent. The waiter Brandon was very curious and professionally friendly. The drinks were both local and international. The price was reasonable and all inclusive. The hotel have a beautiful view and the ambiance was very welcoming. I am a resident of St. Lucia.

Stayed here with my partner before Christmas. The staff is excellent! Every one of them is great and friendly. Nice and quiet resort with shuttle to the beach if needed. Food was very good and consisted of local cuisine with a lot of different options every night. Can get a taxi coordinated with the hotel to take you around the island or to the street party on Friday. Would recommend to anyone solo travelling or who wants a nice relaxing vacation.

Ok facility, close convenient to airport if on business travel. Good standard bufet to eat but beware not to invite anyone not hotel guest to eat here as it cost stunning $75 USD for the additional guest.

My sister and I had a week-long stay at the Bel Jou in early December 2023. The pros: majority of the staff were friendly, charismatic, and attentive. Special shoutout to Bernal, Kayah, Princess, Tinika, Mikey, Vionce, Sam, Jaffrey, and Brendon who were all fantastic. Also, the resort was fogged once a week, so there were hardly any insects. The cons: they charged 1 USD for bottled water despite being “all-inclusive;” the rooms appeared dated and the shower was unreasonably small; the resort lacked enjoyable entertainment; the music (when it was actually playing) was boring and repetitive; beach towels were seldom available; the resort wasn't accessible; though there were signs up, the floors were extremely slippery and hazardous (my sister fell on the stairs and not a single staff member who ran to see the commotion when another guest yelled out helped my sister up or even inquired if she was okay); and oddly enough they had a particularly strict dress code for the restaurant/buffet considering how warm it was. Despite not being able to immediately tell that my top was a one-piece bathing suit (with denim shorts over), I was asked to cover up at breakfast when other guests were able to dine in far less. Furthermore, the food wasn’t great, which is not surprising for an all-inclusive resort, but the day-time options were severely lacking. The lunch cabana rarely ever opened on-time, and besides the day when Dean, the GM, was around, food regularly took 30+ minutes to come out. The resort definitely attracts an older European crowd, but as young Black women we felt extremely uncomfortable—even locals were surprised that we were staying at the Bel Jou because of its reputation in terms of the demographic it appeals to. We were constantly stared at by other guests as if we did not belong, and the difference in service, particularly from Shanel, was blatant. Where she would greet the other guests with “good morning,” or “how are you,” she’d come to our table and just say “coffee or tea?” There was one particular incident that, having had enough of the awful service, was brought to the attention of Andrea, another manager, and Dean the GM. They both listened to our complaints and offered apologies, although excuses were still being made. All in all, the Bel Jou may be appealing to some, but the cons far outweighed the pros for my sister and I, as well as other travellers we met during our stay who were also young Black women, so the Bel Jou does not get our recommendation.

My family and I had a memorable stay at Bel Jou to celebrate my birthday. The staff was very friendly and welcoming and we especially enjoyed the local cuisine section in the a la carte restaurant. I give them high marks for cleanliness and the staff were all so very accommodating to our needs. A special shout out to Stasia…she is truly a gem. Also special mention to Jaeffry. Neal and Isabelle

Went to stay here for a weekend whilst on my break away to the island. There is a very laid back family vibe at this hotel, which is very rare to find. Everyone is very friendly and they cannot do enough for you. With me celebrating my birthday, they made the occasion just that little bit more special. I will definitely be back to visit next time i visit the island

We had a wonderful stay. This was my third time coming to Bel Jou Hotel. My previous stays were for a few days but this time I tried a day pass. The food and drinks were great (all inclusive). Definitely recommend visiting if you're a local or coming on holidays from abroad.

The hotel is nice, quiet and has lovely views. The food from the Verandah restaurant was not to my liking, and the buffet for lunch and dinner didn't have much variety of sides. There were no local juices available at lunch or dinner and the juices which were available were concentrated and extremely sweet. The breakfast buffet was much better and there was a wide variety to choose from. The drinks and food from Lulu's Cabana were a bit better, although it took a long time to receive it due to the very visible lack of staff. We did receive EXCEPTIONAL SERVICE from SHAWN. He was hospitable , funny and took very good care of us .He made our stay enjoyable from the time we arrived until our departure.

My partner and I loved this beautiful resort! The service was bar none! We were treated like royalty! One of the managers Nicol went beyond the call of duty and the serviers were outstanding! Some of them Princess, Verkessa, Brendan & Shawn went out of their way and least but not last was the outstanding Chef Alvin and his staff the food was delicious! We would go back there again. The grounds were impeccable.

Just got back from 10 days at this fantastic hotel, my only complaint was that 10 days wasn’t long enough! Definitely go for 2 weeks! Everything great here - the food, entertainment, pools, view, but what really makes this hotel special is the staff - they can’t do enough for you and really make the holiday one to remember. Shout out to Samantha, Kidada, Devon and Brendon - thanks for making our holiday so special!!

This was our 1st visit to St Lucia and the Bel Jou Hotel. The hotel was very clean and the staff was amazing. Hats off to the chef as the food was delicious. My wife and I are a middle-aged couple and most of the couples were older. This hotel is a great spot to lounge around and relax all day.

We enjoyed our stay at Bel Jou. The food was excellent, staff friendly and helpful, and it's a nice looking resort, lovely well kept gardens, with pleasant rooms. We are not people who go to resorts, so perhaps the next things I say won't be relevant, but I wanted to mention in case it's helpful to anyone else. We are fans of quiet and peaceful places, and we weren't aware that there would be very loud musical entertainment most nights from 9 to 11pm (also, apart from thursday evening, none was traditional type entertainment). We also don't go to bed late. So I'm glad I brought my noise cancelling headphones which were regularly needed, but our sleep, and peace was definitely disturbed. . There were some loud activities in the day too, with loud music etc. People I'm sure will love this, but I would have preferred to know before hand so I could have made an informed choice. We had a couple of other issues, the Internet was out for 24 hours, a day trip was booked for the wrong day, a cab was very late that they booked, but overall things ran smoothly, and the staff were always on hand to help in any way they could. The beach is a little shuttle trip away or a walk, which wasn't a problem for us at all, and the views from the hotel were truly lovely. So a really pleasant stay, but not somewhere we'd come back to for these reasons. We love St Lucia and will definitely be back. The island is stunning

I was referred by my family and was pleased with the customer service from the start to end of my stay. The staff were ready to meet my needs and the food was always fresh and tasty. My room was very clean and I would recommend this hotel. It's a very quiet place and great view.

Great Hotel staff, they made my stay wonderful. Very hospitable and friendly. My only complaint was the front desk didn't contact the taxi to the ferry which delayed us and another guest. We were told it was set up in advanced but it wasn't. I appreciate the one staffer who reached out to someone who was able to get us to the ferry in time as it was only 5 minutes away. Beyond that, the drinks were strong, the view was fantastic, the pools were clean and they gave us warm towels. A pleasant surprise and bonus with Hotel Bel Jou was arriving on Thursday. Only on Thursday December they have a delicious buffet with BBQ, oxtail, fresh grilled veggies and pretty much everything else with an assortment of deserts. They also had a Steel Pan Band, limbo dancing and fire blowing for entertainment. I would go back.

I don’t really know where to start. This is me and my partner’s first time in Saint Lucia, and the Bel Jou made the whole experience feel so special. Every night the food was different at the Verandah restaurant. It was nice seeing familiar and warm faces greet you. EVERYONE is nice. I could probably say this about the island as a whole, but every local Saint Lucian is so nice, fun and willing to offer any advice or help. The drinks were awesome, the service is worth coming back for. Literally every single staff at the Bel Jou was kind and friendly. At night they made sure that you felt like the life of the party, even though they are the ones putting in all the effort to make sure you’re having a great time. It’s a little far from some of the more main attractions, but the hotel makes up for it by providing excursions and tours throughout the week, or they can assist you in renting a car like we had. I did not want to leave Saint Lucia, and a lot of that was because of the Bel Jou. I cannot praise them enough, I will definitely continue to recommend them and I would be back in a heartbeat

I had a great time at Belle Jou. The staff were really welcoming and willing to assist. All of the food was freshly prepared! ! There are beautiful views of Castries at the main restaurant both day and night time. It's also reasonably priced. It's definitely worth the experience.

For starters this and every resort is an hour away from the airport. They don’t provide transportation so youlll have to pay for a cab between $100-$120. Then when you arrive the view is nice but that’s all the place has to offer. The beds are hard with two lifeless pillows. There are no activities or amenities that start after 10am. Premium liquor costs more money even though it’s all inclusive. There was someone working on the grass every morning with a loud machine. They don’t offer water bottle refill stations, only water from the restaurants and $1 bottles at the front desk. Lastly the food isn’t good I ate what I could but this wasn’t worth the money or time spent. The breakfast is the same thing everyday and the options for lunch and dinner barely change. The only thing good about this place was the fire dancers they hired for one night of entertainment on a Thursday. I would never recommend this place to anyone especially if you’re under 35 years old. I wasted my money and won’t be back to St Lucia!

Where to even begin- one of the best if not THE best resort my boyfriend and I have ever stayed at. The staff is so attentive, welcoming, and goes above and beyond to make your stay perfect. I got a little bit sunburnt on my second day and when inquiring whether any aloe Vera was available for purchase at the front desk, the receptionist told us they did not have any, but that another staff member could run home to grab us some. In a little less than 30 minutes he had already come back and grabbed us 2 leaves from his own house! We were so grateful. The food is amazing and drinks are so refreshing. The view from the room is incredible. Could not imagine a more tranquil and perfect stay while in St. Lucia. Thank you Bel Jou, we will definitely be returning! :)

My wife and I stayed at the Bel Jou for a week in April 2022. Overall stay was wonderful. The staff is very personable and catered to all of our needs. The views from the hotel were beautiful as it sits above the city of Castries. Food and drink options were plentiful and available from 7:00 am until late at night. As an adult-only hotel the relaxed pace was very suitable for us. We really enjoyed our morning stretch and water aerobics with Jahfree who got us going each day! We also enjoyed the night time entertainment at the restaurant and Caribbean night by the pool. Our room had a beautiful view of the city and ocean from our balcony. A/C, fan, shower, TV etc were in good working order. Easy access to the beach or town via shuttle or taxi. We booked a catamaran tour to Soufriere and a trip to the Millet bird sanctuary from the hotel and both were excellent. Vegetable and spice garden on site for kitchen use was nice. We enjoyed my stay and the roosters crowing in the morning. We will be back! Cheers Ken

Really nice boutique hotel. Staff are friendly but not overly so. Food choices are limited but all excellent. There are lots of steps to navigate so probably not the best for anyone with any mobility issues

My wife and I spent 11 wonderful nights at the Bel Jou and I have to say it was an amazing holiday the staff are all so amazing as nothing was to much trouble if you wanted anything you only had to ask and it was there within hours. Considering everything going on with COVID the hotel was not full and there was some repetition with the food but you only had to ask and they would cook something different for you . The views from our room were amazing and the resort was so quiet. Thank you so much Abel Jou