Access Pilsen Family Health Center

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👍👍 I’m so happy I switched clinics/providers to Access Pilsen. I scheduled an appt with Brandy Prince and she’s an absolute gem. She sat and listened to me and provided great feedback. I felt heard. I wasn’t rushed. The clinic all around is so amazing. They offer good customer and patient care. I could... People often mention great, clinic, Access, care, staff, doctor, Berridge, helpful, appointment,


Address

1817 S Loomis St, Chicago, IL 60608, United States

Website

www.achn.net

Contact

+1 312-666-6511

Rating on Google Maps

4.00 (83 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 am to 7 pm
  • Wednesday: 8 am to 6 pm
  • Thursday: 8 am to 6 pm
  • Friday: 8 am to 6 pm
  • Saturday: 8 am to 12:30 pm
  • Sunday: Closed
  • Monday: 8 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: great (12) clinic (10) Access (9) care (9) staff (9) doctor (7) Berridge (6) helpful (6) appointment (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Roxanne G. 1 year ago on Google • 15 reviews
    I’m so happy I switched clinics/providers to Access Pilsen. I scheduled an appt with Brandy Prince and she’s an absolute gem. She sat and listened to me and provided great feedback. I felt heard. I wasn’t rushed. The clinic all around is so amazing. They offer good customer and patient care. I couldn’t be happier. Thank you everyone at Access Pilsen.
    2 people found this review helpful 👍

  • 2/5 Dia M. 3 years ago on Google
    Wish I could give this place 5 stars!, Dr.Boerson deserves them! To bad her receptionist are so ghetto and uneducated. I wonder who does the hiring process here, since the manager is an airhead who doesn’t get anything done as well. I have been coming here for over 6 years and the Last year or so they hired new people and oh my goodness!! All receptionist combined don’t have half a brain. Hate to have to leave since my doctor IS amazing!!
    2 people found this review helpful 👍

  • 5/5 joseph r. 9 months ago on Google • 26 reviews
    Very professional, knowledgeable, really cares about their patients and community. Doctor Berridge and her teams care exceeds expectations. they are very reliable, communicative and loving..
    1 person found this review helpful 👍

  • 5/5 Maria S. 4 months ago on Google • 98 reviews
    Dr. Stefany Kress is an exceptional doctor, embodying the highest standards of ethics, respect, and compassion in her practice. Her welcoming personality is not just heartwarming but also plays a significant role in her professional success. Both my elderly mother and I have been fortunate to experience her kindness and efficiency during our appointments, which always proceed smoothly and leave us feeling reassured and at ease. Dr. Kress's genuine concern for her patients is evident in every interaction, and she expresses this care effortlessly. Words scarcely do justice to describe her efficiency and ethical approach. I am profoundly grateful for Dr. Kress; she is more than just a healthcare provider to us. Her dedication and attentiveness surpass any that I have encountered elsewhere. Thank you so much, Dr. Kress, for the exceptional care and attention you have provided for both me and my elderly mother.🙏🙏🙏

  • 5/5 David R. 2 years ago on Google
    The medical assistants are the best! Always been very good. Thank you
    1 person found this review helpful 👍

  • 5/5 ANASTASIA D. 3 years ago on Google
    Dr. Creary and all of the staff at Access Health are amazing! Dr. Creary is the first doctor I feel so comfortable and open with. As someone that suffers from medically related trauma, I find everyone at Access compassionate, understanding and always ready to listen to one’s wants and needs. I have nothing but great experiences and words to say about this place. Accessible and affordable health care and an amazing treat ready to assist you. Most definitely recommended!
    1 person found this review helpful 👍

  • 5/5 X 2 years ago on Google
    Came in with my elderly mother who was scared to finally get her covid shot but Sonia(Sonya?) was very patient and uplifting to my mom which I appreciated at the time and my mother did afterwards. Usually we deal with cold receptionists when we rarely come here but she was very nice and pleasant.
    1 person found this review helpful 👍

  • 4/5 Genesis V. 2 years ago on Google
    I love all the doctors here, especially Dr. Berridge and Katy, who both provide care for my sons. The only feedback I’d give is better phone service. It’s almost impossible to get someone on the phone.
    1 person found this review helpful 👍

  • 5/5 Gracie R. 8 months ago on Google • 43 reviews
    This is my neighborhood clinic and I love that they have late appointments. The front desk reception is very kind and helpful. This day Danny took good care of me and my husband. Gave me an earlier appointment then I had scheduled. I really appreciate his help and the services that they give to the community.

  • 5/5 Lea C. 4 months ago on Google • 19 reviews
    Excellent beside manner, they care in treating you and making you feel better.

  • 5/5 Jerry P. 7 months ago on Google • 9 reviews
    I am parent of a patient that is very much happy with the services at this place. The doctor treats us as family and shares owed concerns. I recommend anyone to see Dr. Bernadine or any of the great pediatricians and Pilsen Access.

  • 5/5 Yanira Cheli S. 7 months ago on Google • 6 reviews
    Exceptional staff. Highly knowledgeable, resourceful, extremely caring. My father is well taken care of by all the staff and doctors. Dedicated to the community and especially the senior citizens.

  • 5/5 Sophia C. 7 months ago on Google • 4 reviews
    Dr. Berridge has been our family pediatrician for more than 5 years. She is the best!

  • 5/5 Martina L. 7 months ago on Google • 3 reviews
    Melanie was very helpful with scheduling my appointment at the clinic and answered my questions in a nice, professional manner.

  • 5/5 Laura C. 3 years ago on Google
    It’s always great to come here. I’ve been coming here since 2018 for my son and his pediatrician has always been great and so has the staff. They have always been quick to attend us and the maximum I’ve had to wait in the room waiting room is 2 to 3 min.

  • 5/5 Bianey F. 2 years ago on Google
    The moment you walk in here you are welcomed! The receptionist Elen was so much help the moment I walked in! Definitely recommend this clinic!

  • 5/5 Cat V. 3 years ago on Google
    The receptionist Danae along with all the staff and doctors have been great to me. Danae is very welcoming and has been helpful when I came in for my visits. The doctors are great and very informative. I definitely would recommend this location to anyone wanting to try a new clinic.

  • 5/5 Omega B. 11 months ago on Google
    I've been with the Access Pilsen family for over 15 years. To be apart of this community is to become family! Although, there are new faces. The staff, such as Arasely( RMA) & Brandy(NP) along with the rest of the Access staff, continues to lead with warmth, education, and organization. 🥰

  • 5/5 Katherine G. 3 years ago on Google
    Was my first time going to an appointment by myself, but everything went great. The receptionist were very productive. I have a great doctor. I had a very helpful discussion with her. I always feel welcomed and safe whenever I go there.

  • 1/5 Truthseeker 10 months ago on Google
    None of the numbers are working for this place. People lose their healthcare with layoffs and are forced to go to “In network” providers who are not even accessible!! How are people supposed to contact you?? The number on the medical card and online is disengaged. This is a sad reality of life in WARmerica! The average civilian has to use inferior places that are not responsive at all.

  • 5/5 Sophia N. 2 years ago on Google
    wonderful service from Dr. Katie and Anastasio for giving him a toy. Dr offered services and answered questions I had very well and helpful. An MA also gave my son a sticker after receiving his shots lol overall a very clean and fast efficient clinic. also very quiet in the clinic. 5 stars

  • 5/5 Lucy G. 8 months ago on Google
    This place is rocking 5 stars..They are always willing you to accommodate for late appointments, the waiting time is a plus little to no wait! The staff is awesome, courteous and polite. Danny in the front desk always goes out of his way to help out when needed!! I’ve been a patient for more than 20 years, they must be doing something right!! Kuddos to Access Pilsen.

  • 5/5 AIMone3WP 3 years ago on Google
    Awesome clinic ! Vanessa was very helpful and great all around. She made the visit delightful! 5 stars! highly recommend this clinic !

  • 4/5 Julie Anne D. 3 years ago on Google
    One of the cleanest Access clinic, Receptionist are good & the doctor i seen today was nice. Just the waiting time kind of long to wait thats why i give 4star

  • 3/5 Iris x. 1 year ago on Google
    First visit was ok. Then my son has started coughing and I wanted to make an appointment with his PCP Bernadine Berridge. I called the offie and told them the reason of the visit, then the office told me that they don't see patients have coughing symptoms. I understand that everything changed because of the Covid and I also understand if they require a Covid test. However, the office did not bring up the Covid test at all the just simply turn me away. They did not provide me any advises or help at all. Also it was extremely difficult to make an appointment with Dr. Berridge. If you called today the first available appointment of her is November. I am not saying that she is not a good doctor, but if you really want to help your children and get things down efficient I do not suggest this place.

  • 5/5 Jay P. 2 years ago on Google
    I go here all the time and Sonia is always great to work with she is very patient and sweet. Always a great experience with my visits.

  • 5/5 Dana 2 years ago on Google
    The manager, Efrain, got me in same day for a booster an hour after I called. As a needlephobe I couldn’t have asked for an easier experience. All over superb staff, but Efrains my MVP

  • 5/5 itzayana p. 7 months ago on Google • 1 review
    Dr. Berridge is the best she is always available to answer my messages and has always seen my kids when they are sick. She’s the best!


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