2/5 Mike 4 months ago on Google
This
was
my
first
time
at
a
Sandals,
I
was
excited
to
go
I
have
seen
the
commercials
and
was
particularly
interested
in
the
Scuba.
I
have
been
diving
since
the
90's.
To
start
off
the
room
we
stayed
at
was
a
pool
walk
out.
Very
out
dated
and
the
A/C
did
not
work
well
at
all.
We
had
to
keep
asking
for
bath
and
hand
towels.
Rooms
were
cleaned
at
different
times
each
day.
No
schedule,
we
walked
in
on
them
a
few
times
and
could
not
access
our
room.
The
pool
and
hot
tub
not
impressive,
the
hottub
was
warm
and
not
many
jets.
The
pool
filter
was
barely
collecting
any
debris
and
best
of
all
not
nearly
enough
chairs.
This
i
spoke
to
the
front
desk
about
and
there
was
never
any
correction.
Never
enough
towels
as
well.
The
beach
was
the
same,
never
enough
lounge
chairs
and
the
beach
has
children
on
it
and
locals.
Not
a
big
deal
but
if
you
are
looking
for
no
children
this
isnt
it.
The
resort
is
a
cat
sanctuary.
They
are
everywhere.
At
the
dinning
areas,
by
your
rooms,
they
jump
on
tables.
One
was
even
drinking
out
of
the
milk
dispencer
that
they
leave
on
the
tables
each
morning
at
the
cafe.
This
was
not
on
their
website,
so
if
you
are
allergic
to
cats
dont
go.
Food
is
not
5
star,
raw
chicken
brought
to
me,
portion
sizes
small
and
menu
descriptions
different
than
what
you
get.
Pan
seared
fish
comes
out
as
fried,
Tiger
Prawn
shrimp
comes
out
as
small
regular
shrimp.
No
beach
bar
service
or
pool
service,
of
course
unless
you
pay
an
additional
$99
for
that
services
per
day.
As
far
as
a
quiet
or
even
a
dinner
you
may
want
to
talk
with
others
at
the
table
stay
away
from
Elenors,
the
bay
cafe
and
the
OK
carral.
The
court
yard
where
there
entertainment
for
the
night
is
in
the
center
of
it.
They
keep
it
so
loud
you
cannot
hold
a
conversation
at
the
table,
poor
layout
design.
Scuba-
a
dissappointment.
I
scheduled
diving
first
thing.
I
was
asked
when
the
last
time
i
dove
was.
I
respondend
in
july
2023.
They
wanted
a
log
book,
which
i
did
not
have.
They
wanted
a
dive
computer
which
i
had
but
the
date
was
not
accurate,
my
fault
did
not
reset
the
date
when
i
changed
the
battery.
I
did
have
time
stamped
pictures
of
me
diving
and
the
dive
group
i
was
with.
They
would
not
except
it.
I
had
my
certification
card
and
my
DAN
insurance
card
as
well.
So
i
did
not
get
to
dive,
which
was
the
reason
i
came.
Excursion
are
expensive,
we
took
the
tour
xtreme
speed
boat
stingray
city.
Crew
was
excellent,
friendly
and
fun.
Seperated
group
into
strong
swimmers
and
weak
swimmers.
We
were
not
forced
to
stay
in
a
tight
group
was
a
good
day.
We
then
took
the
excellence
catamaran
cruise.
Was
the
worst
catamaran
cruise
i
have
been
on.
It
was
anything
but
relaxing.
They
took
us
into
rough
waters,
my
wife
was
clinging
to
the
rail.
We
were
soaked
with
waves,
not
what
we
signed
up
for
nor
what
it
explained
in
the
brochure.
"Layout
out
and
relax"
.
The
snorkeling
was
terrible,
they
herd
you
into
a
group,
take
you
out
of
the
cove
to
choppy
waters,
visibility
was
bad
and
the
jaggered
rocks
were
to
close.
One
guy
hit
his
head
on
the
rocks
had
to
be
boated
back
and
then
3
others
couldnt
handle
the
waters
and
were
brought
back
to
the
catamaran
via
rescue
boat.
People
hitting
each
other
with
fins
and
flailing
arms.
Horrible
time.
When
i
complained
at
the
desk
they
were
less
than
responsive.
As
i
walked
away
the
women
told
her
coworker
"
what
did
he
expect
from
the
ocean".
To
sum
it
up
not
a
five
star,
at
least
for
us.
Have
stayed
in
nicer
resorts
for
less
money.
The
resort
does
not
live
up
to
the
hype.
One
or
2
staff
were
friendly
other
than
that
the
employees
do
not
seem
happy.
I
am
sure
i
will
get
a
management
response
apologizing
and
"
we
will
look
into
it"
but
that
will
not
make
up
for
the
dissappointing
vacation
we
had.
We
booked
this
a
year
ahead
and
was
looking
forward
to
it
only
to
be
let
down