Just visited ER with possible appendicitis which turned out as mesenteric adenitis. Dr. Rahaman was very knowledgeable and has amazing bedside manners. The nurse that took care of me named Siobhan was very caring kind and nice. Thank you both for your kindness

Came into the ER for a simple PCR test for work & Stefan Milton Muehlbauer, MD began to harass and attempt to force me, as well as other patients, to get the co-vid-19 vaccine. My response “no, I do not want to get the vaccine for medical reasons” should’ve been enough but it wasn’t as he continued to lecture me and other patients. I used to love St Francis and always felt at ease there which is why I travel from the south shore. I am truly disappointed that it is allowed for a Doctor to try a force his own opinion and agenda on patients. I hope HR looks into his behavior. Unfortunately I will never return to this hospital for care.

My experience with the COVID response team in the emergency room could not have been better. I received an extraordinary level of attention, with full descriptions of alternative treatments. I received 3 infusions of meds and I am pleased to report I am symptom free after 48 hours. I can’t believe that anyone could find anything lacking. I highly recommend this emergency facility.

I would highly recommend this hospital. It’s one of the best and the service is excellent. The staff & the employees gave an excellent service, very hard working ( God Bless them all) & the choice of food menus are excellent. The doctor who treated me was very efficient and professional. I truly had one of the best experiences and had a wonderful interaction with each and every Nurse and doctors. One of the best ER hospital.

Nurse Lisa was wonderful. The male nurse and female doctor Cindy li X were there to assist and give me updates. I informed them my son was being married that afternoon, that I couldn't miss wedding and their compassion was off the charts. I attended wedding w/o a problem. I can not express the heights of my gratitude. Ty all!!!

This place used to be sharp. I dont know what happened but the lack of communication and mis communication is beyond awful. One ED dr who should not be in this field is Dr Jennifer Chan or Cho. Forgot last name but tall asian female. Rude. Condescending. Obnoxious. She needs to go. Michael the tea guy with the cart is the best asset they have. He truly is a gem.

Great Hospital, Doctors, Nurses and transport. 10/10 recommended.

I was with my elderly mother who is more disabled than I am. They were helpful and accommodating. The emergency department was well run, but very busy. Triage wasn't bad and we were in a small but semi-private room, for most of several hours while we were there. They treated my mother well and were kind, but I thought they should have run a few more tests on my mother. We had to go back to another hospital for emergency treatment two days later, and that hospital ran numerous tests and found out more, but my mother's main problem was never fully resolved; it remains a mystery. I guess some medical conditions are very difficult to diagnose.

Worst place ever.. they r not experienced enough. I had a bone stuck on my throat for 7-8 days and it was not going. Thats y i went they were saying we dont see anything. They put a drip on me for no reason. I was in pain, i was telling them its there i can see it y u cant.. but they send me back home saying u need to go nose throat doctor.. worst place ever

I am offering my personal experience at the Emergency Room at Saint Francis. I see polar feedback here. Mine is one of many extremely positive ones. I don’t know whether I had been lucky, or perhaps there were very few patients requiring ER attention on a Wednesday night. I received nothing but prompt, companionate and professional attention from doctors, technicians and staff at SFH. I showed up with a severely damaged left ankle at the ER, on Wednesday at around 10:30pm. I borrowed crutches before coming to the ER. But there were wheelchairs at the front door, so I moved into one. After a quick chat with the front desk, I waited for a few minutes. Richard took me into a room to check out my vital signs, and subsequently gane me ice packs to apply. There were only a few patients waiting. Dr. Jenna Choi came to take a look and was concerned. Johnny took three sets of X-rays from different angles. Dr. Choi examined them and informed me that there were fractures. I think we waited to for an orthopedic surgeon’s opinion. But that didn’t happen. So Dr. made splints to prevent ankle movements, and wrote me detailed instructions to follow up with an orthopedic surgeon. When I was discharged from ER it was already 1:30pm. I did see a lot patients on gurneys in the much bigger treatment area compared to the waiting room. I can imagine how hectic it would have been, if I were to show up during the day with the waiting room filled up with patients requiring different levels of care. I subsequently followed up the next day with an independent orthopedic surgeon affiliated with and recommended by SFH. He already had my X-rays by the time I showed up at the office. I found my experience far exceeding my expectations of a generic ER visit based on what I have heard from people before. Perhaps I was lucky. But if even I have to show up at a crowded hour next time, based on my personal experience I know doctors, technicians and staff would be doing their best in the face of any constrains, to make me feel comfortable and well-cared for.

Fantastic ER. Even on what they were calling an abnormally busy night, the space didn't feel overwhelming - they managed the volume well. The staff is phenomenal - kind, caring, smart. If ever need an ER in the future, will only be going back here.