Nice staff. Nurse was great. Doctor did a sloppy job with my stitches (before) I left the facility. He had to redo them. I also had to ask to have the dried blood cleaned from my finger hand before I left. I think they are probably better suited for flus, Covid, etc.

It was great to have a doctor address my concerns and prescribed what my daughter needed. It would of been a 5 star if I knew all appointments were booked and were accepting walk ins. The lady that answered the calls only told me to come as a walk in.

Short wait for a walk in! Intake was very efficient and helpful explaining the questions. Dr. Duong took his time to assess my situation and recommend treatment! I felt relieved that I chose next care.

Super impressed with this efficient, caring staff. I got in and out quickly and had terrific care. I hope these healthcare workers are appreciated for their hard work. In these days where healthcare workers are leaving in droves, and need is higher than ever, these folks are to be commended!!!

I had an extremely great experience at the clinic from the front staff to back staff as well as the amazing provided. I came in freaking out and sad about an emergency that has happened to me. I was welcomed by Belinda which put me straight at ease. Courtney was amazing as well. But Evelyne was extraordinary provider she truly is a carer in every possible way.

Had my first visit to NextCare today for stitches in my hand thanks to a hedge trimmer incident. Checked in on the app and only waited a few minutes. Waiting area clean and comfortable. Front desk staff was friendly and fast. Misty and Dr. Duong took great care of me. Will use this urgent care center again!

I had an excellent experience at this urgent care facility. Nurse Misty was incredibly caring and attentive, making me feel at ease during my visit. Tientcheu FNP-C provided thorough and professional care, ensuring that I received the right treatment. The front desk staff were efficient and friendly, helping with the check-in process. Overall, the team here goes above and beyond to provide top-notch care, and I'm grateful for their dedication!!!

I’ve used nextcare multiples time first at this location! Never again worst experience waited over a hour for a scheduled appointment! Just to be told they will only look at one thing per visit to come back in a few days to get something checked they won’t treat me for two things at once when the other next care has multiple times!!

Went to the one at 5076 Plano pkwy, having had previous good visits with one in Richardson. Nightmare! Came early for my 9 am appt and waited until 940 without seeing a dr. Was told he was on a telehealth call that was taking longer than expected, but as I understand it, telehealth calls are scheduled just like in office visits. I left and asked for my money back and was then “sassed” by the receptionist, disputing how long I had been waiting. I did like the nurse though.

Doctor spent ONE minute with me. Assistant who took my vitals and information was rude. No BSM at this clinic at all. Except for the receptionist at the front desk was pleasant.