1/5 Rani L. 1 year ago on Google
Had
a
very
disheartening
experience
with
this
jewelry
store.
Been
in
the
USA
for
15
years
shopped
from
multiple
jewelry
shops
here
but
this
is
by
far
most
looting
business
in
my
opinion.
I
went
to
this
store
after
seeing
google
reviews.
Will
regret
that
decision
for
ever
or
until
this
store
is
closed!
I
believe
most
reviews
are
definitely
fake!!
Ok
coming
to
my
experience.
Bought
a
diamond
pendant
earrings
and
a
22
Caret
gold
chain.
On
19th
March
2022
pendant
worth
$1224
,
rest
of
them
$2000
.
Total
was
around
3100
.
They
do
not
have
any
bargain
.
Forget
about
bargain
this
store
management
is
so
cheap
they
do
not
even
have
restrooms
for
customers!
No
refreshments
either!
Anyways
I
used
the
chain
pendant
and
earrings
once
for
a
party
and
it
was
fine
.
I
wore
the
whole
set
next
weekend
for
another
gathering
and
after
40
minutes
of
wearing(travel
in
car
for
25
minutes)
of
wearing
the
Chain
I
realized
the
pendant
was
missing
and
the
chain
hook
was
broken!
I
checked
in
the
car
I
travelled
and
also
the
venue
I
walked
into
.
Technically
this
was
a
new
chain
and
Not
supposed
to
fail
so
quick
at
least
never
happened
to
me
with
any
other
jewelry.
Usually
wear
and
tear
happens
atleast
after
a
couple
of
uses.
And
for
me?
Only
once
I
could
use
it!
So
now
the
pendant
with
$1250
is
gone
!
And
I
was
happy
atleast
the
chain
remained
in
my
neck.
So
this
happened
at
11:00
am
and
I
and
my
friend
kept
searching
and
whole
day
was
gone
into
this
tragedy.
At
4:00
pm
I
put
pictures
of
the
broken
chain
to
this
number
which
is
take.
Care
by
a
lady
called
sangeetha.
She
said
sorry
and
they
will
take
care.
I
provided
pictures
and
whatever
proofs
they
asked
for.
I
checked
at
the
venue
(Minerva
in
plano
-
they
did
not
have
a
cctv
-
was
a
womens
day
party
)
I
requested
this
lady
Sangeetha
to
let
me
talk
to
the
manager.
Manager
/owner
calls
me
after
15
days
of
this
incident
talks
to
me
for
more
than
an
hour
.
Says
he
will
do
the
best
.
I
wanted
them
to
take
responsibility
if
not
100%
at
least
upto
50%
.
They
agreed
that
the
chain
had
a
lobster
hook
and
it
was
failed
in
the
second
usage
itself.
They
offer
to
make
me
a
new
pendant.
After
4
months
and
gave
me
a
discount
of
mere
$200!
That
was
a
big
blow
for
me!
As
I
spoke
to
them
umpteen
times
explaining
my
situation
and
expected
they
will
take
responsibility
as
it’s
their
product.
This
cunning
lady
sangeetha
never
let
us
meet
the
manager/owner
(
I
think
she
had
orders
from
them)
we
live
in
McKinney
and
every
time
we
go
here
is
a
lot
of
tolls
and
time
for
us.
Any
ways
when
we
went
to
pick
up
this
chain
(
I
asked
them
to
put
a
S
hook
)
and
new
pendant
the
lady
(sangeetha)
says
I
was
100
percent
responsible
for
the
loss
of
the
pendant
.
I
was
shocked.
Also
she
asks
if
I
have
pulled
the
chain?
Overall
they
did
not
take
any
responsibility
for
the
broken
chain
or
lost
pendant.
They
just
let
time
pass
about
4
months
so
that
we
can
forget
the
trauma
we
went
through.
And
sold
another
pendant
for
us
for
of
course
more
profit!
Even
if
we
buy
mini
electronic
from
any
store
here
in
USA
there
is
a
guarantee.
Aren’t
these
jewelry
stores
supposed
to
make
good
and
quality
products?
And
if
something
like
this
happens
because
of
their
poor
craftsmanship
isn’t
it
their
responsibility
to
replace
or
return?
Looks
like
this
Indian
business
only
motto
is
to
make
money
!!
They
made
double
the
profit
from
my
sorrow!
(
selling
another
pendant)
.
I
would
give
them
zero
stars
if
option
is
given!
Beware
when
you
shop
with
them!
Once
you
buy
something
and
leave
the
store
even
if
it’s
worth
thousands
of
dollars
they
won’t
take
any
responsibility.
Please
check
their
jewelry
twice
before
you
buy
who
knows
they
may
be
selling
used
jewelry
with
small
repairs
too.
Otherwise
how
can
a
new
chain
hook
break
after
1
usage?
FYI
the
pendant
was
more
expensive
than
the
chain
itself!
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