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United Access

Van rental agency Motor scooter dealer Mobility equipment supplier Handicapped transportation service

👍👍 These guys have provided the best overall customer experience anyone could ask for. My dad was confined to a wheelchair for the last 13 years of his life and recently passed away. This group provided two vans to our family over the course of his confinement and walked us all the way through all proc... People often mention service, United,


Address

2109 Luna Rd #200, Carrollton, TX 75006

Website

www.braunability.com

Contact

(972) 432-5538

Rating on Google Maps

4.80 (64 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 8 AM to 5 PM
  • Tuesday: 8 AM to 5 PM
  • Wednesday: 8 AM to 5 PM
  • Thursday: 8 AM to 5 PM
  • Friday: 8 AM to 5 PM
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: service (7) United (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Steve C. 2 years ago on Google
    These guys are tops! If you’re on the fence, rent an accessible van from them. It didn’t take long at all before we knew this was the best thing ever for my mother in law (wheel chair bound). Once you rent, you’ll see how much easier it can be for everyone…then you’ll want to buy from United Access like we did….
    1 person found this review helpful 👍

  • 5/5 Jason M. 2 years ago on Google
    I'm a disabled veteran for over 20 years and will only take my vehicles to United Access to get my vehicles adapted. Great service, great techs, everyone there is great.
    1 person found this review helpful 👍

  • 5/5 Todd D. 2 years ago on Google
    These guys have provided the best overall customer experience anyone could ask for. My dad was confined to a wheelchair for the last 13 years of his life and recently passed away. This group provided two vans to our family over the course of his confinement and walked us all the way through all processes of purchases, VA assistance and any other financial help they may have been aware of. Within 3 weeks of losing my dad Jimmy was able to repurchase our van allowing us to buy a car for our mom with the proceeds. I highly recommend these guys for your loved ones handicap needs. You wont be disappointed with their knowledge and professionalism.
    1 person found this review helpful 👍

  • 5/5 Aaron S. 2 years ago on Google
    Worked with Kyle sometime back to install adaptive equipment on my vehicle. He was quick, knowledgeable, and accommodating. They were great working with the VA to handle the approval process. Recommend working with them if you need any adaptive equipment installed.

  • 5/5 Michael M. 3 years ago on Google
    I call to setup an appointment with Jordan to get my scooter lift fixed. He was very knowledgeable on my concerns. Also this office showed detail care. I was very please at the job they did and the swift time they fix my lift. I would recommend United Access for quality service.

  • 5/5 Pronto Iphone R. 5 years ago on Google
    This company have provided excellent customer service. I was looking wheelchair accessible vehicle to take my father to Doctor appointment some other company and United access came up . I called and spoke with reservation dep. Kimberly she is very professional and she answered my question. She made sure the car was ready on time. When I got to the site Jimmy greeted me and showed me walk around the vehicle and I was on my way. Kimberly and Jimmy made my rental experience amazing very easy within 10 minutes I am on the way. Kimberly very helpful after I returned the car she followed up with the call how the experience was. I am very happy with the amazing customer service she provided . Thank you Adam

  • 5/5 Big M. 3 years ago on Google
    I have reached out to a service manager, his name is Jordan Johnson, with a question about an existing installation. He was very helpful, sharp and to the point. I can't thank him or recommend him enough. This branch is very highly recommended.

  • 5/5 Christopher U. 2 years ago on Google
    Good customer service at this point Picked me up and drop off Also was given a lot of information

  • 5/5 Sharon G. 5 years ago on Google
    One of the best places I have bought a vehicle from. Jimmy was great when my tire blew out and he personally came to my rescue in heavy traffic after dark ad changed my tire. Kyle was great at his job too.

  • 5/5 D. F. 7 years ago on Google
    We bought a van from United Access in Carrolton and had a very smooth and good experience. The van came from another one of their locations and they sent it over to Carrolton for us. It was very nice and clean and runs like new! It has been a year now and we are still just as happy with it. I highly recommend this company!

  • 5/5 Christopher M. 1 year ago on Google
    The rental process was so frictionless & pleasant, it made dealing with everything else so much easier & to not have to worry about wheelchair access for my Mom to attend my brother's funeral was priceless. Thank you. We're definitely going to use again.

  • 5/5 John M. 1 year ago on Google
    I bought my handicap van in 2016 and have had no problem with it is

  • 5/5 Brandie N. 8 months ago on Google
    Thank you so so much United Access. Your service team is amazing. Your sales team is amazing. You went well above and beyond! I left more knowledgeable, knowing my van had been taken of correctly without sparing expense & spending time to make sure I was really taken care of! Thank you!! The drive and time were definitely worth it.


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