I've been calling for 2 days on 3 different phone numbers still no answers. I finally got tired of them not doing their job and had to drive there to make my appointment in person. I called their number while waiting in line and watch them not answer. Wth

Everytime I have come in either to pick up a prescription or have lab work done there has been problems. Went in lab Wednesday stood for a few mins. Waiting for recep. Lady comes up asks if I been help told her no looking for a bell she rudely pulls this cardboard sign with a little pink dot on it came n front of me. I'm use to the big silver bells no need for rudeness. Then I'm told my lab request didn't come through I would have to call them to fix it. Mean time two people not doing a thing not busy couldn't pick up call the place to verify appt. Have also had problems with them not having my prescriptions verified.

Aside from the fact they opened the doors after 0700 and 90% of the staff walked up at 0656, they don’t maintain the standards they request of the patients.. Pulling their masks off or down behind a computer, finishing a text rather than give immediate assistance to a patient walking to the desk.. Come on, now people. Do your job or someone else will.

Unsure why rating is so low. Best experience for annual eye exam. They broke everything down for me to understand, I picked my glasses, and service was extremely professional and friendly. Super clean bathrooms too.

You know I usually don’t leave reviews if they are bad but today I am writing on my experience with my daughters doctor. My daughter is 3 and her left eye is bothering her and it started pointing towards her nose.......they did a virtual chat.....my husband answered and guess what they didn’t even ask to see my daughter they didn’t look at her at all!!!! Then they gave him a number for the optometrist and he told her we need a referral.. doctor said oh no sir you don’t need one, so he called and guess what he effing needs one .....called the doctor back and she is busy leave a message....they don’t take your kids health serious and now my daughter is going to the ER for help.....thanks

They are impossible to reach on the phone and never very friendly. Even after I had a call to confirm an appointment, when I showed the next day, they informed me it was cancelled and the doctor I’ve been scheduled to see doesn’t even work there anymore. Super unprofessional.

Horrible Turnaround service. Called in advance for BP Med refill and received a phone call back within 72 hours just to inform me that they could not see what medicine and dosage that I take. I have been with this clinic since 2018….and have had the same medication. After I advised the nurse that I was completely out on that day, she advised me that she would talk to the Doctor and give me a call back the same day. Never happened and can’t ever get through when repeatedly calling and being transferred to the Active Duty Hall. I would give them a negative rating if it was allowed.

They get the job done but they have no manners. They treated my daughter like she was an object and Darnall is just as bad. I recommend going off post if you need pediatrician.

I’m not sure why there are so many negative reviews. I guess people do that when they are upset. I had a Dr. at this clinic I didn’t like (she’s long gone) but the nurses helped direct me to a new Dr. they thought I might like, helped me get my PCM changed and I usually have no trouble calling and getting in touch with someone. They don’t refill meds here but every time I get a new Rx it takes 10-15 minutes to get them filled. Much faster than the main base pharmacy. I give labs here a couple times a year and it’s always quick. Front desk people are always super busy but are always friendly.

Had a great experience at this clinic. The doctor actually talked to me for about 15 minutes rather than the three minutes I've seen elsewhere. I got in at my appointment time. Needed labs, waited there for about three minutes, in and out. Also used the pharmacy, took about five minutes. All in all really impressed!

Phone lines are ways down. No one ever pick up the phone when you call! Terrible! How can I get care when they never answer!

horrible care. i went in there in unbearable pain, the doctor did NOTHING. LITERALLY NOTHING to help me. wouldn’t give me a referral. wouldn’t follow up with me. LEFT ME IN MORE PAIN. i had to go to the emergency room the day after because the doctor made the pain WORSE.

Great experience with a walk-in flight physical. Drove almost 3 hours to complete a physical, with no notice, and they conducted part I and II before 1400. Shoutout to Catrina Caswell for being outstanding and going above and beyond to ensure I completed the entire thing in one day. If you need a flight physical done quickly, come here.

Never have a problem here and I love the front desk ladies..There's this nurse name Ms Pat or Ms Pam can't remember but she's absolutely amazing and gives the best complements

The worst possible place to get medical care. These bureaucratic idiots don’t care in the least and probably want you to die in order to lighten their workload. A national-level disgrace for those who serve or served their country.