5/5 Jennifer D. 8 months ago on Google
The
hotel
was
beautiful
and
clean
with
great
amenities.
My
room
(deluxe
suite)
was
phenomenal.
The
staff
was
friendly
and
polite.
The
only
negative
was
that
they
were
doing
elevator
alarm
testing
on
the
day
I
was
there
for
the
full
day.
It
was
a
huge
disruption
to
my
vacation
because
we
were
recovering
from
a
cruise.
The
day
of
alarm
testing
was
the
only
day
I
could
sleep
in
for
a
while,
but
the
alarms
kept
going
off
for
hours
hurting
my
ears
in
my
room
bc
they
were
so
loud.
We
were
forced
to
leave
the
hotel
until
testing
was
done
to
get
away
from
all
the
noise.
I
understand
this
testing
is
necessary,
but
guests
should
be
reimbursed
something
for
their
inconvenience.
I
would
recommend
this
hotel
overall
and
would
stay
here
again.
UPDATE:
The
hotel
called
and
made
it
right!!
Excellent
customer
service!