2/5 Farah D. 2 years ago on Google
Unfortunately,
we
had
quite
a
negative
experience
working
with
Coral
Gables
Country
Club
as
our
wedding
venue.
The
space
itself
is
beautiful
and
that’s
what
had
compelled
us
to
book
them.
We
had
our
ceremony
outside
in
Granada
Garden
under
the
banyan
tree
and
our
reception
in
the
Grand
Ballroom
in
November
of
2021.
We
had
opted
for
outside
catering
as
it
was
an
Indian
wedding
(with
Indian
cuisine)
and
we
did
not
like
nor
could
afford
their
in-house
catering
option.
After
we
booked,
they
were
often
poor
at
responding
to
our
subsequent
inquiries
while
we
were
planning.
It
was
not
unusual
for
us
to
send
them
2-3
emails
over
the
span
of
a
few
weeks
before
we
heard
back
from
them.
The
staff
we
dealt
with
appeared
inexperienced
and
often
provided
contradicting
responses
to
questions
we
had.
Services
that
we
thought
were
obviously
included
(e.g.
serving
staff,
setting
of
silverware)
were
not,
even
though
they
had
told
us
they
would
be.
Our
day-of-event
coordinator
who
has
been
in
the
industry
for
years
was
also
shocked
by
this.
They
demonstrated
little
personal
responsibility
or
advocacy
for
the
client.
We
constantly
felt
on
our
own
without
any
help
from
them;
they
honestly
felt
like
obstacles
and
were
a
large
source
of
stress
during
our
year
of
planning.
There
were
continuous
instances
where
I
would
ask
myself
"What
are
we
paying
for?"
They
were
overpriced
and
required
us
to
book
many
services
on
our
own
that
are
typically
provided
by
the
venue.
In
some
ways,
the
latter
may
have
been
for
the
best.
The
only
country
club
staff
that
was
present
at
the
wedding
were
two
bartenders
and
restroom
attendants.
We
were
told
by
more
than
one
guest
that
the
bartenders
were
unprofessional
and
quite
rude
to
them
during
the
wedding.
In
addition,
our
caterer
later
told
us
it
was
difficult
working
with
the
country
club
and
that
there
was
no
representative
readily
present
for
any
questions
that
came
up
when
they
used
the
kitchen
during
the
event
(even
though
the
country
club
had
told
us
there
would
be).
Although
it
was
an
awesome
and
beautiful
wedding,
it
was
in
spite
of
the
venue
management
--
not
because
of
it.
We
were
in
the
position
where
we
had
more
than
one
wedding
event
(as
is
commonly
the
case
with
Indian
weddings)
and
were
working
with
more
than
one
venue
simultaneously
while
planning.
We
had
completely
opposite
experiences
of
how
it
should
and
should
not
be
to
work
with
a
wedding
venue.
Unfortunately,
this
was
the
negative
experience.
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