Well I’ve always wondered about this gym. I was always reluctant because of the triple homicide there a few years back. Anyway, today I went in and asked to see the gym. I expected to be attended to right away since this is a pricey gym. Boy was I wrong. I sat there for 25 minutes watching a membership advisor play on her cell phone while she was on the phone with God knows who, as I just say there as a prospective client. After that another membership advisor showed up, but he kept looking at her like, are you going to take the client that’s been sitting there. I didn’t take any tour. It was 35 minutes till I was finally greeted when they saw me leaving the venue. I’m glad it went down that way. I will never spend my money in a place that even after the tragedy in the news, still does not provide A plus customer service. What a joke.

a double murder suicide occurred here and they opened up the gym two days later...absolutely disgusting. management is terrible and the only way to cancel your membership is to call your credit card company and put a stop payment. horrid, horrid place.

In addition to the gym being overpriced, as others have said--the gym barely has the same equipment you'd expect from any typical $30 a month gym-by far the worse part of this gym is epidemic-level of mostly useless "trainers" that you'll be forced to wade through in order to complete your workout. These trainers will typically monopolize large sections of valuable gym real estate in their attempt to impress their often frail clientele with the latest fad exercise routine, no doubt in an attempt to justify their inflated fees. I have frequently been forced to wait over 20 minutes to use one of the gym's only two bench presses (not because they are being occupied to do bench presses as they were designed), but because an arrogant trainer has concocted some ridiculous circuit routine which selfishly occupies an entire section of the gym for their one client. This is a clear misallocation of resources! I have only two good things to say about this gym. First, the members tend to be professionals, business owners, and other outstanding productive members of the South Florida community--NOT the typical feckless mouth-breathers one usually encounters at your typical Miami gym. Second, the facilities, including the locker rooms, are very clean and meticulously maintained. These two reasons alone have caused me to continue my membership at this gym despite having to deal with the daily annoyances I mentioned.

Great location, parking is so good, close to the gym and putting your plate on the system for the complementary parking is so easy.

Make yourself (and your wallet) a favor and don't go there. Sales staff extremely rude when you call to ask a simple question. VERY disrespectful. There are plenty of other gyms that employ nice people with good manners and good vibes and charge less that this one. ZERO STAR.

One of the best workout locations on the planet top notch equipment great staff always on top of their game the best trainers on the market most courteous managers in any Fitness establishments I've been to always a pleasure doing business with them thank you equinox for your loyalty in supporting our business

Horrible customer service, the employees are super rude. Not enough equipment for the high fees they charge. On top of everything there's always gym equipment laying around all over the place. The employees should worry more about keeping the place neat and worry less about chit chatting in the front. I will be canceling my membership and going somewhere else. Not worth it!!

Update may 2021: Gym is great. They did their best during COCID which was tough on everyone. Wish they enforced the mask rules more to be on the safe side. Worst part now is that they are permanently closing the pool. This was one of the best things to do for a lot of people. I am not sure why they are doing this…? To expand the fitness area? Seems like a bad choice. Nice gym but pricey as most equinoxes are. This is one of the better locations in south Florida although the weight floor can be a bit small. It does get a bit crowded at times and staff cannot keep-up with cleaning it. Maybe if they hired a few more during peak hours?

I started the club two months ago, on my first equifit appointment, ı had to wait for the instructor for more than 30 minutes , it was a bummer. The theft incident and The behaviors of the instructors of Noah , Rodrigo and Jill were the prime factors that led to this review. An instructor named Noah pantheleon around 55 years old who ı encountered the first time in my life Approached me and called me mummy which ı am not, ı do not have children and never gotten married, ı am a young person , ı told him that ı was from İstanbul and my name, he knows that ı am not Spanish , he is a very rude guy , he has no manners. As a doctor of political science, ı find this behavior of low intelligence There is another old dance instructor named Rodrigo who thinks he is a good dancer, he caters to the old ladies who can not dance and yields to their pressure , he does not allow styling in the class , he is quite jealous of the Advanced dancers like me . I used to compete for Arthur Murray studio, he should update his playlist and his dance technique or the best is his retirement leaving his place to young dancers. The way he promotes his Wife as an advertising material is not ethical as well There is another instructor called Jill, a petite Pilates reformer instructor who has a hoarding disorder. She demanded I take her anti grip socks off in the class so that she could use them next class. She has a hard time lending her socks for a short time. They are 5 dollars for Gods sake. I found that very rude as if she creates a situation I wanted to take them home. She cancelled her appointment at approximately 21. 37 pm for the next morning class which was very unprofessional. I found that email she wrote to Brickell manager saying that I was a revenue item for the club. When ı talked to the Manager Nicole pence, she tried to cover up what has happened , ı have a project to finish in Miami ,will ı Choose coral gables equinox again ?no, I did not encounter such problems in Brickell location 7 years ago, the people there are different with a professional demeanor , ı am giving one star to this place for the sake of the instructors Ramon, Jamal and Robin. I never recommend this place to anyone. I cancelled my membership when I had my iPhone stolen. There are no cameras in this place given that there was a triple homicide event of 2017.I do not feel safe and secure even though my iPhone was returned back by someone whose identity the manager did not reveal Dr Tuba Yesilkaya

Well equipped gym! I had no trouble finding the machines I wanted to use. Equipment is maintained clean. Staff is friendly and helpful.

What a scam! I work for a company that gets a discount with this gym. I was speaking to Milan Wagner, Sales Manager since Thursday, 01/11/24 and he quoted me one rate. I even asked him in the same email to confirm that that was the rate I was going to get and he confirmed it with a "Yes" and "Correct". We agreed that I would go in on Monday 01/15/24. While I was there trying to do the membership he had an issue with his system and it wouldn't let him complete the membership. He said "No worries, it just has to go thru an account manager and you will be set." I specifically asked him if the rate that he quoted me would be affected and he said "NO!". Yesterday, 01/22/24 he send me a text with a completely different rate. I informed him that that is not the rate I was quoted and I have it in writing the rate that he had originally given me. Today, 01/23/24 I called again and spoke to one of the managers that I have been dealing with all week, Aubrey Hoffman and she informed me that I'm stuck with the higher rate and there was no one I could talk to that could give me the rate I was originally quoted. Basically, she said "to bad, so sad." Be very careful because this gym gives you one rate to get you in the door and then they do a bait and switch on you. This is one of the most unprofessional businesses I have dealt with. Again, WHAT A SCAM! You added a response but you have done NOTHING to correct the situation.

They only have old locker room without digital locks. AND they don’t provide locks in this venue oO Manager is rude. Absolutely no intention to find a solution for the problem. The worst Equinox I’ve ever been.

Can’t wait to be done with this membership. Walked to find 2 pieces of equipment missing. When I asked they said they were being replaced. They don’t know when. Why remove equipment before you have the replacement ready. Also tried using a machine and there was an ipad on it. The trainer put it on it to hold for their training session.

I live in a city that does not have an equinox gym yet I travel often for work to cities that have equinox gyms. So, because I travel often I join gyms for a month or two months. I have joined at Aventura equinox for a month or two Chicago and Dallas for a month and paid roughly $175-180 for the month. This location wanted $ 360 dollars for one month. Really ? That is beyond ridiculous.

All that money per month and they don't have a seated calf machine.

Staff so so. Great location Old machines

Rude Costumer Services. For such a high price gym..

Too crowded, people isnt polite, some trainers dont respect the customers, bike classes too much talking

This is one of my favorite FL locations second to Brickell. Easy to park and access the gym quickly and everything is always very clean and fresh smelling, especially the locker rooms. I find that this location has a great member base that are very respectful of their surroundings and help keep equipment clean after use.

They encourage creeps and will ban you if you call them out. Avoid.

The trainers are crazy there. All the employees are obsessed with the people that go to the gym there.

My favorite gym down here. By far. Super clean, well taken care of.

It’s a great gym. Reliable, clean, has everything you would need, broken things get fixed quickly. Good levels of service. Delivers what it needs to, not more, not less. The only “complaint” is that they raised their price twice in 2yrs post-pandemic… I’m hoping it’s not an annual thing.

Great location and staff are friendly. I like most of the instructors who are professional and helpful. HOWEVER, Ani is definitely the worst and rudest coach I’ve ever seen. Can’t believe they are giving her more group classes now. What a joke.

It is hard to post this. I believe the staff does a good job and facilities are nice, but prepare to have to spend a year here at least if you want to try it. There is no buyout agreements allowed. Had a very short trial membership. They will not agree to early termination unless its medical or if you are moving a certain distance away. Potential newbies beware.

This Equinox gym is just excellent. They have the best instructors and trainers in South Florida, it is very clean and it is very well managed. I have been there for the past four years and it keeps getting better and better, even in these Covid times. The classes are very well thought out and instructed.

Recently was invited to try the Boxing Boot Camp Class – Thursday Night 7:30 in Coral Gables Location. I’ve been to many fitness centers in the US , I workout a lot and enjoy every minute of it. I must say I was really impressed with this one. So let me get into details. This location is very spread out and it didn’t seems crowded. Front desk staff are cheerful and friendly; reception area looks very nice and welcoming. Locker rooms were nice , clean and organized. That was a plus for me. Now I must say the Boxing Boot Camp instructor (Mike Walczak ) was pretty amazing. I didn’t know what to expect when I came to a new class, and since I have been to so many I was thinking “it would be just another class” . No. I was wrong. It was brutal. First of all he started with great upbeat music which put us all in the good mood . He was very approachable, and had a motivational style of teaching. Very professional. I notice Mike pushes you to your edge: there is NO slacking off in his class and That’s the style of class I like the most. He was walking around the room checking on everyone, pushing you into a deeper squat, commanding faster moves . He REQUIRES you to get your best workout possible. He connected well with the class and you can see everyone following and trying to give their very best. It is non stop and totally worth it . I did not laugh the next day. His class is no joke and will challenge you, help you shred fat and become a better athlete. I left the gym feeling so good and motivated to come back for his next class. Too bad I only saw one class on his schedule a week? Hopefully he will have some more classes on the schedule cause he was pretty awesome. Everyone around was asking for more.

I really enjoy this gym. When I moved to coral gables I first tried coral gables country club gym and it was cheaper but extremely underwhelming and the manager their is straight up rude. At this gym all staff is incredibly friendly, the facility is clean and the equipment is in great shape. This gym has a juice bar, a shop, kid’s room and a spa and it’s everything that I need. Never had an issue with waiting on a machine or not being able to find an alternative.

All the pools where closed post hurricane and Equinox came through! Thanks

Absolutely fantastic gym. The instructors are first class and Bri made my sign up process streamlined and effortless. This is a gym where many professionals go, which can be noted by the amount of morning classes vs evening/afternoon classes they offer. They have a free weight section, cardio section, and an area on the ground floor where you can do your workouts with a bit more privacy if you don’t like wondering eyes. I tend to take the cycling classes and boxing which are absolutely amazing and do my abs on the ground floor. If I’d recommend a sign up since there are 4 locations in Miami: South Beach, Brickell, Brickell Heights (near ICONN), and Coral Gables I’d recommend the Destination access membership, it also grants you access to some of the other clubs nationwide and internationally. Overall very happy with the sign up/process, gym, membership perks, and classes. #ItsNotFitnessItsLife

I have always wondered why the majority of Equinox locations in Miami-Dade county cannot achieve 4 stars at a minimum. Well, they are not going to get there. I just learned they have gotten rid of Regional Managers and amazing instructors like Christina Leon who with more than 30 years experience - LOVES what she does and has always inspired her team and the members. This is a lack of leadership OR insecurities of those leading this company. How unfortunate. That is why gyms such as Lifetime are being so successful.

Good facilities, but they started me off with a rather expensive contract with no way out if one can't afford it without a loan or something. Swindlers!

This is a great gym. It is always clean, organized, and not too crowded with a good selection of machines and freight weight stations.

Love this gym. Also has a great high energy crowd

I’ve been a member since 2015, and of all the Florida locations, I find this to be the cleanest and most organized.

(Translated by Google) A good place and very clean everything. You can come to this place without fear of getting sick (Original) Un buen lugar y muy limpio todo .se puede venir a este lugar sin miedo de enfermar

Equinox is super elegant, clean and well organized

Very nice gym. A bit pricey but stands out from the typical box top gym. Overall clean and a lot of different machines.

What happened to this gym, it feels like its going downhill although I still enjoy the classes.

Classes are on point 👌🏻 Love love love how clean it always is. Instructors are super professional!

I appreciate this gym more and more as I visit other gyms... In my opinion it is worth the membership investment. Staff is friendly and bright. Staff are always cleaning, this gym is clean! Cold towels in a refrigerator are available, gym shop, smoothie and juice bar, clean locker rooms with all the amenities. Parking validation (for a set amount of time). We tried the tri-training classes and private swim coaching and private training, as well as worked out on our own. Plus you get the Miami fashion vibes..E.bar at the mall for early mornings. I doubt you will find a cleaner gym. Noah, Estefanía, Brian, plus other trainers are great. Plus, they made it a breeze for us to end our membership when we moved away.

Great staff, exceptional facilities, a bit crowded, but worth the price point.

One of the best gyms around! Helpful staff and very good equipment. Not a 5 star because of the price.

I love the classes here. Great gym and awesome intructors

Horrible!

Love love love it

Great gym overall: the second you walk in you smell eucalyptus and the entire venue is clean. Somewhat reminiscent of a spa. Joey at the front offices (sales rep or manager, or both) has always been helpful and has great energy when ever we chat! Highly recommend and worth the premium.

Get the FitTube app and share some of your workouts !

Love the Knox!!! Highly recommend especially because of the steam room and eucalyptus towels :)

This is a great gym. It is always clean, organized, and not too crowded with a good selection of machines and freight weight stations. The cold eucalyptus towels are the cherry on top.

Best gym ever

If you’re coming to the Equinox you have to join Jonathan’s Lara dancing clases! They’re the best! He has a lot of energy and you will definitely will burn a lot of calories while learning great steps. He’s the best dancing instructor 🕺🕺💃 💃 💃.

Best Gym in Florida, hands down.

Love this gym...if you have any type of injury this is definitely the best place to go...they really care about you. Really good atmosphere.

fabulous gym for any type of workout;

I love the Yoga Classes and the dance!!!

Best Group Fitness Gym in Miami

very clean, good classes, and they are there to assist - I enjoy going to this place

No “ev charging” - there goes the single competitive advantage this location once had