Shalia is awesome and helpful need more of her in my life for sure great positive vibes and everyone always helps yes indeed

I went to this store to complete a warranty return for a defective part. I was told that any store can handle the return as long as I had the receipt. Mike told me that he would try but his manager wasn't working because he was on vacation and it's a $200 price. After going through his system he basically told me he could not do the return because it belongs to another store. I recalled the store I went to was on 159th and Pines Blvd but he told me it was the store on Sheridan & 441. Disregarding my own thoughts I went to the store Mike sent me to. While there I explained what was happening and the Manager told me that he could have done it and showed me how on his PC. He then reminded me that I purchased it at the store on 159th Ave but that he can process it for me without a problem. I got my money back within 2 minutes of being in that store(Sheridan & 441) <-- Go there instead of Hiatus and Taft.

Jonathan was very knowledgeable of a variety of car topics down to a science, he successfully helped me pick out a reasonably good quality set of windshield wipers and install them for me in the blink of an eye. Definitely recommend.

Mike was awesome! Great customer service. Got some new wipers with free installation.

We are circling the drain folks. Horrible customer service. The young man at the counter never made eye contact or engaged me, I engaged him with a cheerful. "Good afternoon, How are you today?" No response. Both earbuds in the whole time he checked me out at the counter while he was watching a movie, and that movie was interrupted by a FaceTime what I assume was his girlfriend. All of that was addressed. However, I never was.

I took my car there today because of a suspected battery issue. Even though there were already a few cars lined up before me to get checked I was immediately greeted by the location manager and he assigned someone to check my vehicle with the diagnostic device. It was confirmed that the battery was the issue and the manager explained all of my options and because of him I chose to purchase my battery at this Advance store. They installed my new battery and I was in and out in about 20 minutes. This manager (I'm sorry I do not remember his name) has this location operating at 100% efficiency. I wish all my store experiences would go this smoothly.

The team that works there is terrific! They know their stuff and are great to work with.

I visited multiple stores looking for the $40 oil change special and they only had the cheaper filter or no pan, never all available. No expression of apologies or the like. One guy never looked up at me , just kept looking at his phone texting while talking to me. I found all I needed at Auto Zone and impecable service.

Myself and my daughter went here this morning to get a new battery for her car. The guys were TRULY AMAZING. Helped us completely and did not try to sell us Anything. Tested her battery as well as whatever else needed to be checked in order for her to be safe. We were told that everything was good, and we didn't need ANYTHING However, keep an eye on a certain thing. If we have any problems to call. NEVER TRIED TO SCAM US OR UPSELL ANYTHING. I bought a few products which I needed. I've gone to other places where I was EXTREMELY DISAPPOINTED. THANK YOU EVERYONE AT ADVANCE AUTO PARTS ON HIATUS IN PEMBROKE PINES.

A big thank you to Dominic and Management for making an exception for me (I don't want to say what it is since it shouldn't be abused or expected) but I came in the night before having to make a 600 mile trip the next morning. And even without knowing those details, they picked up on how urgent being helped was for me and assisted me even though they weren't obligated to based on their protocol. Thank you for taking some stress off my shoulders with your service. You are greatly appreciated for the things you do daily

Excellent. The store employee was very knowledgeable and helpful. He helped me find the product I was looking for. I will definitely return to this store in the future.

I love Advanced Auto parts! I come to the store in Pembroke Pines on Hiatus. I don't know much about cars & they are fair, honest and helpful! I have always had good experience there no matter who is helping. Speacial mention to Emilio the store manager, extremely knowledgeable in his craft & was more than happy to help out!

Shaila and Dominic made my family's visit an extremely pleasant visit. Shaila is very knowledgeable and was able to address our inquiry within minutes. Dominic was very capable and knowledgeable as well, carrying out the service request on bour vehicle in a timely fashion. All things considered, I'd highly recommend this location to any one in need of auto assistance.

Rude worker named Emilio. Needs to improve customer service

This is my favourite Advanced Auto Parts location in Broward. The staff here are AMAZING and take customer service to the next level. Be sure to ask for Jonathan or Faizon.

Bought nothing and if I could give zero stars I would. I don’t understand how you have copies plastered on the door about customers wearing face coverings but as EMPLOYEES you guys don’t even wear them….Seen not one person in that store with one!

Great experience. First time shopping in this location. Emilio was very helpful and professional. I found everything needed in 1 place. Thanks.

Great customer service. I took my uncles car battery to get it recharged and they were great with explaining things. My uncles car battery now works great!