When we joined the gym, we were told that we need to pay an initiation fee of $200+taxes approx. and monthly fee of $40+taxes. Later along the year.. i was charged $52 additional to the monthly as annual fee which was not told before. In past two and half year or so we tried cancelling it twice.. but its very hard to cancel. Posted the letter twice but was still charged.. beginning this year my credit card expired so they called me to update the credit card on record. When i refused they said they will report to credit agencies affecting my credit score and apply late fee… updated the card and kept using it since i was paying membership unwillingly.. its a wait game for everything, weights missing.. Once you are enrolled there’s no one to hear your complaints. No one to maintain decorum in the gym.. people supper setting, texting long times on equipment.. big groups occupying on similar equipments, sweat marks on equipments. It was the worst decision to join this gym. They will call you endlessly from there personal contact when they want you to join but when you try and cancel its one one person in charge and they don’t share their contact. Tried to cancel today again explaining them that the cancellation form was posted twice but it hasn’t worked. Finally today decided to cut them from the root (credit card) and will post the form again for third and last time tomorrow. Hopefully that will work.

LA fitness is headed downhill fast. No staff to clean up or fix broken equipment. Good luck finding dumbbells. Most people don’t have the proper gym etiquette here. No re-rack any weights, they will finish a set and simply walk away.

I love

Everything is broken. The people are incredibly inconsiderate and don’t rerack weights. There are no coils for barbells probably for the same reason the assisted pull up machines are broken - because people are not considerate nor careful so they leave a mess, break things, lose things, maybe even take things. That’s why can’t we have nice things here. If the clients take care of the space and equipment, then the employees can do their jobs better. Are everyone’s homes this messy? Do you put your things away or leave them thrown about? Regardless, this is a shared dove. Show some respect for others. 🙄

I came in here for on a day pass in a pinch because my gym was closed for the holiday. I’ve got to be honest here and write a review because this place has so much potential considering the location and facility. First thing, nobody was there to activate my pass, so I basically just walked in. There are plenty of machines to get some good work in so that was not an issue. Going over to the dumbbells about 80% of the weights were off the rack, and not because there was too many people. They were scattered across every corner of this gym. It took me about an extra 10 minutes for this workout just because I couldn’t find weights and that is a major issue when on a schedule. Cleanliness is is about a 2/10, didn’t bother checking out the washrooms. Squat rack weights were also missing. Overall it’s a shame, this place is in such a great location, great equipment. Poor management. I hope they get their S**t together so they can bring in quality members.

Today was my first time at this LA Fitness. We normally go to the one on 8th street. Wowsers big difference. This place was amazing. Much cleaner better and newer machines. Much roomier a and just a real breath of fresh air. Highly recommend this place. Might be our new place. Great all around.

I feel very comfortable going to this gym.The classes are superb. I love the teacher Milagros she is great! The ladies bathrooms are super clean. Marcia is a great lady and does a super job. The only negative input is that should be a sign stating that people using the gym and would like to use the swimming pool MUST SHOWER before entering the pool or the whirlpool. I must say Milagros the spinning teacher can't say enough about her, such a wonderful class. So happy that signed up to her class when I moved from N.Y 🚴‍♂️

What a great gym. It feels like a family. They have a diverse schedule of classes, more so than any of the other LA Fitness gyms. Igdaliz, the manager, has made sure to pick the best instructors to teach there. She is the first person you see when you enter the gym and she always welcomes you with open arms. The rest of the staff is also top notch. I highly recommend it.

I want to start this review by pointing out how welcoming the staff is at this location, I spoke to David to set up my membership. David took the time to show me the gym and the amenities they offer, as well explained the sign up process. The sign up process was quick so I was able to work out right after. Would definitely recommend this gym to new gym goers like me!!

Excellent gym

I got a day pass. Weights everywhere, no one reracked any of the weights. I came in just after opening which means the employees didn’t re-rack anything prior to opening. This place is dirty, bathrooms are dirty. It was like working out in a grand theft auto game. What a joke.

Visited for the first time today. David at the front desk was very courteous and informative. Very clean and not crowded. Looking forward to starting tomorrow. Excited about the swimming pool and racquetball courts.

the sales team was very attentive and helpful. Knowledgeable of the product and I was very appreciative at their efficiency in making it a quick and painless process. The gym itself is great the location is beautiful and spacious highly reccomend to anyone coming by to come check it out!

Most weights are almost never racked and can be found throughout the entire gym, equipment is constantly broken or missing, very busy most of the time, just noticed this week the got rid of sterilizing wipe stations with no replacement? Used to enjoy it here cause it was so close and they have so much equipment but looking into other more organized/clean gyms now.

I normally go to the gym Monday- Friday in the morning. I prefer going in the morning because honestly there are less people. I’ve gone too many gyms and I can definitely say that I have had no complains about this gym. You almost never have to wait to use a machine. Also, I would like to point out that they have amazing staff. Since I go in the morning, the staff in the front desk are Ruben and Maddy and they are a delight honestly. They are very helpful and just wonderful people to talk to!!

I'm new to this gym and on my first day, Maddy at the Front Desk was super welcoming and inviting. She has a great attitude and immediately made me feel comfortable!

Extremely big, so you do have space to workout even if it’s a little full. Plenty of equipment for both leg day and upper body, o you can get very creative with your workout. Only thing if you go during busy hours, it’ll be a little challenging to find/use the machine that you might need. However, people that come here are super nice, they’ll share the machine with you and you might even make new friends.

This is actually the best gym I’ve ever been to. Everyone is awesome. Only thing I hate is when people don’t put the weights back. I’m not going to the gym to pick up after you or play blues clues, put the weights back.

This specific LA Fitness branch in Miami has quickly become my fitness haven. In just one week, I've experienced a level of warmth and camaraderie with both fellow members and the staff that surpasses the collective interactions I've had at other Miami locations over the years. At the heart of these remarkable interactions stands Maria, a dedicated personal trainer at this establishment. Her extraordinary efforts have left me feeling not only embraced but genuinely valued as a new member, as she consistently goes the extra mile to offer her assistance whenever it's required.

I’ve been coming to this gym for a few years now, and it’s definitely gotten better over that time. Staff is very attentive and welcoming. The space is big and has a lot of machines. It’s always very clean. Only thing I have a big problem with is that there’s never any dumbbells on the racks, you have to search the entire gym if you want to find weights, so they could do a better job of enforcing a re-rack policy. Along with that, many people here just lack etiquette so it makes it that much harder. Other than that, it’s a solid place to come work out.

I have been coming to this gym for 3 months and so far I like it. I always come in the morning like 7am and I like coming one hour before they close best time to use all machines.

The worst employees in history, the front desk was on tik tok and not even paying attention. The manager Christopher was extremely rude and very disrespectful, and didn’t even look me in the eye, he was hell bent on selling a membership when all I need was the activation of the member appreciation membership that LA had given me which isn’t something free. I work customer service and this isn’t a way to treat anybody specially someone that is a customer bringing a potencial new customer, who are those that make it possible for you to have a job.

This gym has a good selection of equipment but that's about as far as it goes. The selection is deprived of maintenance so a bunch of the machines are either semi functional or out of order entirely. I have to add that if you try going any time after work (5-8) Goodluck trying to find a machine. 3/5 probably won't be going here again anytime soon.

great environment, sometimes gets a little crowded during late afternoons but Kenya from the smoothie bar and the nice girl at the front desk keep the vibe going!

Great gym. I’d recommend t anyone wanting to find a good place with great diversity in machines

I would like to thank Diana for her great customer service. Her performance is amazing. She has an excellent attitude and I could tell she knows exactly what she is doing in her job. Her high energy gets her customers motivated.

This gym is great! the staff is very friendly and there is plenty of equipment to choose from. the front desk is amazing and helpful! the sales staff is very helpful when i have any questions about my membership. highly recommended

I’ve been to all the “big name” gyms. I love this LA location. It’s clean, they don’t have a bunch of broken machines, good vibes, and everyone was friendly. Definitely recommend.

The guy working at the reception today Wednesday September 7th has the worst customer service, & manners, he didn’t even say hi or good morning! Please get employees who have manners and good customer service. Update September 17, 2022, the guy that picks up the weights asked me for my bar to take a picture of the rack, I told him I was using it and he insisted that I give it to him to take a picture, once again I told him I was using it and he got aggressive and told me yo give it to him because he was just going to take a picture and then give it back, I gave it to him to not cause any trouble.

The staff here is always so friendly Henry’s class is my favorite after a really long day of work everyone makes me feel welcomed to the front desk to the general manager as well as her assistant the place is run phenomenal best time to come and get a good workout is 12-4 if you are looking for a gym here in south Florida this one is the one to go, I live all the way in homestead and take the 45 minute drive just to go here 110% worth it.

Very dirty! Machines have dirt, sweat and rust on them. Very disgusting!

This gym has a lot of machines !!! Its a huge place. We played racquetball it has 4 courts. I used the jacuzzi bubbly but not too hot. A great experience overall. Good workout! Gentle people at the front desk

I’d been going to this La for about a year and I can say the basketball court is very rarely clean. I’ve spoken with the manager and the custodian multiple times but decided to file a complaint after my friends and I kept getting dust from the court in our eyes and mouths every time we would shoot the basketball without cleaning the dust off first. It’s not new but it’s the worst I’ve been to.

I love this place. I come 5 to 6 times a week. It is always fun and clean. Everyone is very friendly.

It needs improvement and maintenance from the management team. Air is not ventilating at all. Weights are all over the floor. Men's locker room smells bad and desperately needs a deep cleaning.

Amazing gym to work out and to network. Thank you so much for creating events providing oportities to local business owners. ❤️❤️❤️❤️#DetoxWithRuby ❤️❤️❤️❤️

Demanding service from Javier and Yermaine

The magnificent attention from Javier, the gym is in optimal condition

The boy who helped me, Javier, was very kind, thank you very much.