Featured Reviews


Frequently mentioned in reviews: service (8) grooming (7) experience (7) nice (6) store (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 V. L. 3 years ago on Google
    Brought both of my dogs in for grooming and I couldn’t be happier with the service. The staff is very nice and caring. My dogs are clean and well-trimmed. Will keep coming here.
    4 people found this review helpful 👍

  • 1/5 Dayanna L. 5 years ago on Google
    Grooming service was very unpleasant. My husband felt uncomfortable while checking in our dog for her appointment as Yasmin bumped up the price from the original $46 to $56. She did not give him reason for the price bump only that it was what the dog needed. Upon calling I found out she was trying to charge $10 for conditioner when our dog was going to be shaved completely. Do not appreciate the haggling experience. After pickup my husband saw them yelling at a dog that wouldn't stay still because he was clearly scared. My dog couldn't have been happier to be picked up. My dog's haircut lacked quality. Her cut was completely uneven.
    3 people found this review helpful 👍

  • 5/5 Elizabeth L. 1 year ago on Google
    I had stopped going to that grooming salon because I didn't like the service. But now Ecstacy is there and her service is extraordinary. She works with my super nervous Apso Lapso Daisy in a great way and leaves her nice and clean.
    1 person found this review helpful 👍

  • 1/5 Mirta R. 8 months ago on Google
    Forget about making appointments they don’t honor them . Worst experience and the manager couldn’t even give a reasonable explanation . Was the first.client Appt at 9 am went to check at 10 they we're working on dogs that came later and my dog had not been touched , waiting in a corner. Why do you have scheduled appointments?
    1 person found this review helpful 👍

  • 5/5 Marina C. 6 months ago on Google
    It's a nice place to shopping along with your dog. The prices are good and the customer service is great.

  • 5/5 Oneida O. 1 year ago on Google
    A very good service at that grooming salon on Flagler and 82 Ave. Kind of expensive. But nowadays everything its expensive, I'm very happy with it

  • 5/5 Lourdes L. 7 months ago on Google
    Awesome grooming experience. Ecstacy does an awesome job with Bailey. She’s the best. I really appreciate the care given to my dog.

  • 5/5 Karla G. 8 months ago on Google
    Well, although I have rated this before, I will like to repeat how thankful I am with Petsmart, my dog's trainer Amanda really cares about her, and her personal stylist, Ecstacy always made her look even more beautiful than my baby already is. Overall, I recommend them both, they are really skillful and knowledgeable on what they do! You won't regret paying for their services at Petsmart!

  • 4/5 Eric S. 5 months ago on Google
    The prices may be a bit high, but I can always find what I want. What's frustrating is that whenever I buy a case of cat food, they have to open it to scan a can. They can't figure out how to process something without opening a case. I buy 10 cases at a time, and they have to open every damn case to scan a can every time I go, and that holds up the line. I went in sgsin today, and I want to give triple brownie points to Cami, who was able to actually scan my cat food without opening all the boxes.

  • 1/5 Omaida A. 9 months ago on Google
    Today I went to buy 2 goldfish with my grandkids. I asked a lady to please provide me with the goldfish and she started to interrogate me asking how many others I have at home and the food etc etc … I asked her that I purchased 4 before at the same store and still she refused to sell me goldfish. Unfortunately I have to leave the store without the goldfish and seeing my grandkids disappointment in their face. I am a customer at their store since I have 3 dogs and a cat as well. I was not satisfied with my interaction . Thinking of going to a different store .

  • 5/5 SoFlo S. 8 months ago on Google
    The staff that works there do take forever to tend to the customers in the fish section but with that said they are always awesome when they do get to me.

  • 5/5 Mario A A. 11 months ago on Google
    Scout was licking his chops in gratitude for the great hair cut and bath he received! Okay, he wasn't crazy about the bath, but his humans were happy he smelled so fresh and clean, as well the cut to keep him cut as we head to summer. Thanks!

  • 5/5 Jamie L. 10 months ago on Google
    Belkis did a great job grooming my Shelby. The grooming took a little over 2 hours which wasn’t bad at all. I am so happy!! :)

  • 1/5 Sandra D. 1 year ago on Google
    They charged me more than what it said on the yellow labels on the shelves. Keep an eye on the register to see what they are really charging you. The sales people should be nicer to the public and especially to the pets. They also should stop selling animals.

  • 5/5 Aliet I. 1 year ago on Google
    I’ve been taking my husky to get groomed at this location for a while now and so far it’s been great. I always ask for melissa, she’s kind and patient with the pups 🐶 highly recommend her she would go above and beyond to make your dog feel safe.

  • 5/5 Amanda C. 1 year ago on Google
    Kiko helped me out and I can honestly say he’s the best! He was the sweetest and did his best to make sure I was being helped and got everything I needed.

  • 1/5 Elianys C. 1 year ago on Google
    been to this place couple of times but today the experience was horrible, my dog loves to have baths and liked this place but today he didn’t wanted to go in which i thought was weird and when i went to pick him up he was not dry yet and the people there were being rude and were trying to get rid of him quickly, i made my appointment with Esther. Horrible experience, not taking him there ever again.

  • 5/5 Moon 1 year ago on Google
    After having a bad experience at another pet store we came here looking for a gecko to purchase and when we went inside all the staff that we encountered were friendly, knowledgeable and compassionate. The animals looked very well taken care of and they informed us about a lot of things about geckos and they helped us with every question and accommodated us. Very nice experience here and will be shopping for animal needs from now on. We did purchase our leopard Gecko tonight and are very happy! Thank you!

  • 5/5 Miss 1 year ago on Google
    Had my Standard Poodle groomed here, they did a wonderful job, my Layla looks wonderful! I recommend to bring your dog here for a grooming. The staff is wonderful and easy to communicate with, so much better than Petco on 19th Street, they're terrible there. Thank you!

  • 5/5 Coach P. 3 years ago on Google
    They have it all for your pets. Staff is friendly, and there's always someone around to help you. Plenty of parking in the shopping center. They have markers on the floor for social distancing. Prices are a little high on some items but it is convenient cause they have a lot of choices on everything.

  • 5/5 Sergio M. 1 year ago on Google
    As usual, it was a quick visit and friendly staff. I would like to suggest petsmart to have a larger apparel inventory. I ended going to its completion and get my pekingese a nice sweater

  • 5/5 Debora Castillo C. 2 years ago on Google
    We visited PetSmart Pet Grooming located in Flagler, Miami. Maria was amazing, kind and attentive with our Bruno. She did a beautiful job. Bruno was very happy with her.

  • 5/5 Andres G. 1 year ago on Google
    The personal and manager Michael Upshaw. An outstanding service very helpful and very informal for petcare. This store is so nice and so organized. Always every thing one needs for any kind of pet .thank you so much for your kind service. From Andres j. Lutenit u.s.marines. one of the best pet super market ever.


Call (786) 275-8300 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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