Dunkin' image

Dunkin'

Restaurant Cafe Fast food restaurant Coffee shop Breakfast restaurant Meal takeaway Bakery Donut shop Bagel shop

Long-running chain serving signature breakfast items & a variety of coffee drinks. People often mention order, coffee,


Address

Medford Plaza Shopping Center, 3197 Horseblock Road, Medford, NY 11763, United States

Website

locations.dunkindonuts.com

Contact

+1 631-654-4936

Price rating

$ $$$

Rating on Google Maps

3.70 (292 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: order (11) coffee (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Chrissy L. 3 years ago on Google • 9 reviews
    Bad Customer service, I went there looking for the New Cold brew, and when I went to order it and the worker knew nothing about what I was ordering! Finally got it and when I got to the window. they acted like I was annoying them. And I also noticed that they weren't wearing masks!! When I got my coffee it wasn't at all what I ordered, after I explained it to them. Got treated like I was an inconvenience and also was very rude. Won't be going back to this location!
    2 people found this review helpful 👍

  • 5/5 Angelz J. 2 years ago on Google • 145 reviews
    Everytime i order there my drink is perfect, I often times order ahead on the app and it's always ready when i pick it up. The three young nice guys working at 5.30pm on 3/16 were all so nice and wonderful, I only ordered ice cream but they were so helpful with my order and efficient.
    1 person found this review helpful 👍

  • 5/5 Chris N. 1 year ago on Google • 126 reviews
    Had to get a large order for my office, while I sat in the parking lot dreading the big order... to my amazement the staff in there was so nice and friendly when I told them what I needed and made sure I got everything so I didn't get roasted back at the office. Only coffee roasts. Love this place and everyone who works there. Thanks Dunkin' you rock!
    1 person found this review helpful 👍

  • 2/5 Efrain Ortiz J. 5 years ago on Google • 162 reviews
    Just your typical Dunkin Donuts. Hit or miss, nothing special. It does have a drive-thru... Had to take a photo of my hash brown orders.... is it half full or half empty? "Slumpin' Donuts"

  • 5/5 Roge 0. 3 years ago on Google • 133 reviews
    Courteous staff and fast service. Dining in isn't available right now because of the pandemic, but their drive-thru service is fast. The donuts are baked fresh on the premises, not delivered like in satellite stores. Gotta go now and get my Dunkin Donuts fix😃

  • 2/5 Jessica D. 5 years ago on Google • 106 reviews
    Service is average speed. But they don't know how to make drinks. Of all the times I've been there they've gotten the order right one or two times. Never had this problem at any other Dunkin.

  • 1/5 Nicole M. 2 years ago on Google • 71 reviews
    This place almost turned me off of coffee it was that bad. The coffee tasted like dishwater, and they never have Any donuts in stock. Tried to stand by the register to complain about my coffee but the workers were too busy fooling around so I threw it out and left. Waste of almost $5!

  • 2/5 Debora A. 1 year ago on Google • 13 reviews
    Multiple times now they never give me a full order when I order thru the app. I have always have to park my car and go inside and tell them what they forgot to give me. And when I ask them the order is on the receipt when I place it on the app they say they threw it out. Like seriously complete the order first then throw it out.

  • 5/5 John B. 2 years ago on Google • 9 reviews
    I have been coming to this particular Dunkin’ Donuts for years. I don’t typically write reviews on companies, but the two gentleman that served me today were such a pleasure to deal with that i figured i’d have to leave a review for them. They were so helpful, polite and just genuinely caring for the customers it was incredible to see. I asked one of them if they were the manager i believe his name was Brian and he informed me he was not, but the way he was running the store made me think why wouldn’t this kid be one ? There was no other manager in the store for me to relay this to but nevertheless great experience great coffee and excellent workers behind the counter!! 5 Stars everyday of the week with these guys running the store. As I did stop coming to this store for awhile because of a bad experience I had in the past. You guys earned me back as a customer today! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

  • 4/5 Michael A. 9 months ago on Google
    What's not to love.....frozen mocha coffee and doughnuts....yum. Isn't what America runs on?..lol

  • 5/5 Amanda T. 4 months ago on Google • 2 reviews
    I go here almost everyday and it’s the only dunkin that my drink is the same every time. Fast service as well!


Call +1 631-654-4936 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through

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