I highly do NOT recommend this place. The steam room is dirty and not cleaned every day; today it smelled like urine. One can even see rubbish from previous days inside the steam room, meaning it was not cleaned at all. The schedule is never respected, as the timings of special events vary from one day to the next, so members can not have same hours every day, or at least every day of week the same timings. The sauna room has barely any light in it, making older people feel dizzy sometimes. The showers are not enough when crowded and the water in showers is cold. The water in pool is foamy and smells of chlorine. The water from children pool is sometimes too cold for families to even enjoy properly, forcing them to move and play in the pool for adults.

Class for toddlers consist in wet the kids with a watering can. Then the teacher do his impression of a shark. All this always individually to take a lot of time. Then 1 minute of real swimming class splashing the feet on the water. Then moving to adult swimming poll that is way to cold for toddlers and do some jumping to the pool. More shark impressions. Return to the toddler swimming pool and finish the class. Teacher have no clue about toddler classes. By the fifth class there were only 3 kids on the pool. Don't know how was the sixth because we don't intend to go anymore. We have to stop because my daughter was crazy about going to the pool now she hates. I see comments about how hard is to get schedule. Well if you never got the chance to enroll your kids you are the lucky ones. It's amazing how Aura makes you enroll for 8 lessons and then uses a teacher that have no skills at all to deal with toddlers

I can t recommend this place really…. Since my daughter was 4 we try to get her to learn how to swim. She want teo rounds of swim academy, each time she could not pass the seahorse class. I ve wrote the “manager”. He said he will investigate it and get back. 2 months later i wrote him again. All he was able to say is that the swim instructors are assessing kids on a weekly basis. Ok so it s my kid that is not able to learn how to swim… nothing else is being done. On another note, the facility is so disgusting and gross, we could not use the toilets as they we’re absolutely horrid. Changing rooms… o also wrote this to the manager and nothing was done. Absolutely nothing. He only told me that there s periodic cleans being done and that he will be looking into this… looking for another leisure center at the end of this term that i paid already (i believe it s the 4th same class)…unacceptable

Huge confusion over our booking time, no one seemed to know what was going on. I was called again the day before to confirm the time and there was still confusion when we arrived. The lifeguards are really over the top, stopping and staring at people, it really wasn't a relaxing experience. No lock on the changing room door which was a nightmare. On the plus side very clean pool.

After waiting for two years for my daughter to get swimming lessons, we had to practically call every six months just to find out if she had finally gotten in. This is unacceptable. The pool deserves one star due to these organizational issues. However, Jeanne, who helped resolve the situation, deserves five stars. If only such people worked here regularly, the pool would have the potential to reach world-class level.

I went to the pool last weekend and there was no rules on saying “swimming hats needed” and the lifeguards were rude, especially this brown hair dude. He said “because I said so” in a very rude way. My step dad got very offended. I really hope he gets fired because of how rude he was. One lifeguard came up to me and said not to swim in the deep area. I know how to swim and I was still touching the ground. Do not go here if you don’t want to be offended by rude life guards.

My son loves water slides but he was slightly to short and he came back balling there was only 2 working showers and weren’t aloud to use public ones there was a lot of sand in the baby pool I wouldn’t recommend to some kids the water slide was good but was only open for 10 minutes out of the hour

Very positive experience.. not too crowded. Very diligent lifeguards.. some have said too diligent but you can't be too overboard with safety.. the slide is great but only open for 10 minutes every half hour.. lockers could be bigger and dressing rooms could be bigger but i think that's a constant complaint everywhere.. sand on the floor here and there.. don't know why.. but i would recommend