2/5 Ciara P. 1 year ago on Google
The
place
gets
2
stars
for
the
outdoor
space
it
offers
only.
Massive
beer
garden
and
big
screens
for
big
matches.
But
my
word
do
the
staff
need
professional
training.
Stat!
Waited
30
minutes
at
the
indoor
bar
to
be
served.
The
outdoor
bars
were
no
better.
They
walk
around
disorganised,
aimless
and
avoiding
all
eye
contact
with
customers
at
the
counter.
They
appear
to
be
a
bit
clueless
about
bar
work
and
what
Customer
Service
entails.
Put
your
staff
working
sections
of
the
bar
for
goodness
sake!
This
was
not
specific
to
the
younger
bar
staff.
Asked
what
white
wine
they
had.
They
didn't
know.
I
pointed
at
one
and
asked
what
it
was
and
he
didn't
appear
to
know
how
to
identify
a
Chardonnay
from
a
Pinot
Grigio
etc.
In
the
end
I
said
just
give
me
anything
that
is
not
a
Sauvignon...got
a
yucky
Sauvignon...I'm
not
saying
it
is
his
fault.
You
need
to
take
pride
in
your
bar
and
the
service
you
offer.
Train
your
staff.
There
was
a
lovely
girl
working
the
floor
collecting
glasses
and
cleaning
the
bathrooms
who
did
appear
to
know
how
to
interract
with
customers!
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