1/5 Lucie K. 2 years ago on Google
Experienced
the
worst
service
I’ve
encountered
in
a
while
here
today.
Ordered
brunch
and
coffees
for
4
of
us.
After
a
half
an
hour
when
even
the
coffees
hadn’t
arrived,
my
friend
asked
about
them,
and
only
for
the
fact
that
we
asked
did
the
staff
realise
that
our
entire
order
had
been
“lost”,
so
we
had
to
reorder
everything.
One
of
my
friends
had
to
leave
in
another
half
an
hour’s
time
and
asked
if
she
reordered
now
would
the
food
be
with
us
in
time.
She
was
told
probably
not,
so
she
cancelled
her
food
order
and
asked
were
there
any
items
on
the
menu
that
would
maybe
come
quicker
-
the
waitress
suggested
toast,
so
she
ordered
that.
After
this
we
waited
another
20
minutes
just
for
the
reordered
coffees,
and
when
they
arrived
mine
was
spilled
all
over
the
saucer,
and
one
was
missing,
we
had
to
ask
for
it
again,
and
a
further
2
times
just
for
water
for
the
table
which
we’d
asked
for
in
our
original
order
and
our
reorder.
The
brunches
arrived
a
full
HOUR
after
we
sat
down,
again
not
everything
was
brought
out
together
and
one
friend
was
waiting
even
longer.
The
“quick”
toast
arrived
AFTER
the
brunches,
and
my
friend
had
to
leave
before
getting
to
eat
it.
The
waitress
apologised
saying
“the
kitchen
is
very
small”
🤷♀️
and
gave
us
the
coffees
on
the
house
which
was
a
nice
gesture
but
not
enough
really
considering
the
appalling
service.
I
feel
for
kitchens
and
waiting
staff
understaffed
due
to
Covid
but
if
they
were
too
overwhelmed
why
accept
us
when
we
arrived?
The
food
was
actually
good
in
the
end
but
not
worth
it
for
the
really
poor
experience.
1 person found this review helpful 👍