took my 10 month old baby to see Santa in The Pavillon, Saturday Dec 10th. Upon arriving at The Pavillion there was no signage that we could see to lead the way to where we would see Santa. We had to find a member of staff and ask where to go. The staff member just waved in towards the Christmas markets and told us 'Down there on the right' Although all the people working inside the grotto were lovely, the entire experience lasted less than 5 minutes and Santa did not interact very much at all with my baby. When we got into the room Santa looked at my baby and immediately said 'Oh I don't think he will like me' after a minute or 2, Santa reluctantly held him and our baby did get upset, but I think if there had been more interaction and Santa was more upbeat, he might not have got upset! We have plenty of Santa decorations and he has seen him on TV and has been a big fan. When booking our visit we were also asked to fill out a profile for my baby - age, interests, allergies (I presumed this would be for interaction with Santa and to help with the present that he would receive) I stated that my baby was allergic to dairy, nuts and eggs...his gift from The Pavillion Santa Experience was a Cadbury selection box and a Pavillion calendar. Not only do I think its inappropriate to give a 10 month old 6 bars of chocolate, but I had clearly stated that he was allergic to dairy. Also, what is a 10 month old going to do with a calendar? We paid 50 euro for this visit and to say it was disappointing is an understatement. I would advise anybody thinking of taking their children to see Santa here, to look elsewhere. I have had many people tell me of other amazing experiences around Cork, that cost half the price. It was very upsetting for me as a mom that this was my babies first experience of seeing Santa. I also reached out to The Pavillion by email, upon arriving home after the visit and they have decided not to respond.

Food is good for adults, no child's menu but can give sausage and chips, no ice cream either, it doesn't really facilitate children. Staff OK but very inexperienced and you have to leave your seat to get service.

I love the Pavilion but not mad for their café. As a vegan the food options were literally just salad. And they couldn't do ice coffee. Ice coffee would have been delicious as it was a hot day. The garden center part is lovely and I love looking at all the different plants.

Great service. We went after 2pm, stayed inside rather than the "under glass" section and it was cool and tranquil. Little bit pricey for some courses but you do get a lot of food. Desserts are also quite substantial. Nice cup of tea. Great for a browse afterwards too!

Had lunch here today. First time to visit the pavilion. Was so impressed with the place. The food was excellent staff were very professional and friendly. Garden centres is great a huge supply of all various plants and scrubs would definitely recommend this place.

The Pavilion Garden Centre is the definition of a local helpful business! One of our work vans got stuck doing a delivery to a customer in Ballygarvan - we rung The Pavilion and within minutes they sent 2 gents up in a load all and got us out in no time, and they didn't even accept any cash in return! We couldn't be more thankful for the help they gave us today!

Very friendly and helpful staff. Great quality on all products and competitive prices. Don't forget to try the food. Really good.

Special time special with both my Children .. Perfect setting in the garden centre ,embraced by an olive and hazel tree , we were served up an amazing fare .. Charlie knows how to set the standard , great ambiance, great food and service ( worth the price) … Highly recommend.. thanks guys

The food was amazing, the flavours were amazing. My only fault with it the serving was huge and I couldn't finish it. I was stuffed. I was able to walk it off walking around the beautiful shop. It was as lovely afternoon. The atmosphere was fantastic, they were extremely busy and had to be under pressure, all the staff from the person who showed us our table, the person who took our order and served us it was done with a smile. I would recommend booking a table to avoid disappointment.

Had lunch & cakes in The Pav, food was great - especially the desserts! Great selection and tasted absolutely divine. However the experience was somewhat marred as we were frozen sitting in the cafe, big cold draft blowing through constantly. Plus our table was next to coffee dock area and in front of desserts section - there was constant traffic checking out desserts, or staff collecting drinks - people were on top of us the entire time which was not pleasant. Please provide better heating in this wonderful place, and consider not having a table right up there at the counter area.

Great garden centre. Wide selection of plants and trees, all well cared for. Lots of large mature trees. Quite pricey but considering the quality, this is expected. The restaurant and café food is very good. Coffee is also good. It's a shame about the flies and wasps though. I'm sure they're great pollinators but it kind of ruined what would have been a very pleasant dining experience. Kudos to the restaurant staff for catching loads of them! Some strategically placed wasp traps might be a good idea.

Great food, helpful staff and great gardening location. Not a bad way to spend an hour or so.

Absolutely fabulous, the staff are so friendly and the breakfast was amazing. Highly recommend a visit.

I called into the store today with a query and the gentleman behind the counter could not have been more helpful. This was customer service at its finest which is rare these days. Well done and thank you.

Had lunch with my friend on Sunday. Lovely food, great coffee and deserts plus amazing decor. Coming back this weekend for breakfast 😊 I'll be definitely regular here 😊

Love this place for lunch as the quality of the food is excellent. I would like more of a choice of fresh salads for vegetarian options. (Used to serve a large selection previously) having said that, I’ll continue to go there and pick up a few plants for my garden 🌺

Visited The Pavilion this morning for Breakfast. Highly recommend the Breakfast Bowl personally but anything on the menu is lovely. We were a party of 4 - lovely greeting when we arrived - staff very friendly and helpful ! Would highly recommend you call in . Also a wonderful Garden Centre attached for any garden enthuastists- well worth a visit 💕

I have never felt so well looked after in a business. Arrived in with a pre-covid voucher, couldn't be found on system but staff worked very hard to fund the value and renew the voucher while we browsed. We had a lovely cuppa and cake in the restaurant and even our nervous little collie was made to feel welcome with water and runs from staff. Top quality customer service and hospitality.

We had a lovely lunch on Friday, the food was delicious and the Glasshouse is a stunning venue to sit in and relax. Excellent, friendly service also. We would highly recommend a visit.

Great food, they would have got 5 stars if they could have managed to make a Cortado Coffee but no such luck.

Popped in last weekend to take a look at the Weber range of gas BBQs. We were greeted by Finbar as we were looking around for a member of staff - start to finish he was knowledgeable, friendly and took the time to go through all the finer details. A credit to the store. Bought a unit there and then due to Finbar's professionalism and forthrightness about the various pros/cons of the products. Didn't feel the need to shop around after dealing with him. Top notch. Fantastic garden centre too, great range of furniture etc.

They a great full Irish, no brine stains on the rashers, eggs are done to a tee and the the pudding and sausages are tasty. It's expensive but you get what you pay for. A first rate fryed breakfast.

Fabulous fresh food with amazingly friendly and helpful staff. Thank you

I had a lovely, relaxing morning with a friend this morning, topped off with a great breakfast at the Pavilion garden cafe, in beautiful surroundings, great food and excellent service. We were at table 12 and looked after by the sweetest waitress. We look forward to returning bysweetest

I enjoyed a lovely brunch here with my friend last week. Delicious food, friendly service and a beautiful space to enjoy it in. Then I couldn't resist buying a plant! A very pleasant way to spend a Sunday morning.

What a shop a Christmassy wonderland; get a €5 decoration free with your non shed Xmas tree. Restaurant all changed light bright airy food fab even got a bit of sparkly Xmas magic from Ross. Tree holder was complicated will go back to old style. Staff top notch.

Disappointing first experience of this highly regarded eatery. Having been given menus and left sitting with them for 25 minutes we asked for our order to be taken and ordered two specials of panko breaded hake and chips with salad. What arrived was a large bowl of chips with a side of hake which looked rather odd and the panko breaded hake was dark brown and not golden thus the fish was so dry and unpleasant. Lunch of two fish and chips no drinks no deserts was €40 and I couldn’t in good conscience recommend to anyone based on our experience.

I had an amazing breakfast here. Just a little outside the city but it’s worth the drive. Surrounded by plants and cute stuff from their shop it’s an experience.

Lovely place for lunch but can be very busy. Better to book. Food is lovely and fresh. The selection of plants is really good and the staff really knowledgeable. Ideal place for garden shopping followed by a spot of lunch.

We had lunch at the Pavilion today and unfortunately the menu choices were very restricted and the service was very poor. The staff were extremely friendly and helpful but we were left waiting to order for far too long. When we finished our main course we waited 25 minutes and eventually had to call for service. This was my third time attending this restaurant but I won’t be back.

Only good thing is the atmosphere, chowder was really "salmon soup" to quote another review and 20euro fish and chips were fish fingers

Beautiful breakfast. Wonderful service. Fantastic waiter. There were 5 of us, in the shady corner...bliss. Thank you for taking such good care of us 💝

Amazing experience with some of the finest, most dedicated staff i've ever encountered. Wonderful experience purchasing my Kamado Joe with Finn - and made a friend off the back of it, hi.

Really nice place to visit. Nice location. Great food. Good service. Overall a very pleasant experience.

Was here at this charming restaurant on friday last , we were celebrating my sister's engagement, had an absolutely fabulous time , the staff went to great lengths to make us feel welcome. The food was as always delicious. Many thanks to u all for making our celebration very special and something that we will fondly remember. ROSE,CAROL AND CHRISS.👏👍

Error with ordering software during busy lunch spell and food hadn’t arrived for 30 minutes. When staff realised, they were very apologetic, prepared it promptly and refused to accept payment. Very nice touch and food was delicious. Excellent customer service!

After watching all the youtube videos I've decided to cook the xmas turkey on the bbq.I checked online and the pavilions cork(I'm in Dublin) seemed to be only place in the country with one in stock. I rang at 3PM yesterday to see if I could have it delivered before xmas, he took my order over the phone and at 7PM yesterday evening it was delivered, love your work Finbar